User guide

Help 

How to get help – if you need it – including with connecting to
broadband and general troubleshooting.
 
Connecting to the internet using your BT Business Hub 29
Setting up or using a BT Business Total Broadband feature 36
General troubleshooting 37
Resetting your Hub 55


For example: you can’t browse the internet or send email, and your internet
connection’s very slow.


If the Power light is ashing red, see page 30.
If the Power light is not ashing red, try restarting:
 switch off power at the mains power socket
 unplug the power cable from your Hub
 wait for one minute
 turn the power back on
 plug the cable back into your Hub
Learn about… Set-up Extra features Help