User guide

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To install your BT Business Hub, follow your handy  guide.
This User Guide contains more detailed set-up and service information,
including troubleshooting.
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Your BT Business Hub and BT Business Total Broadband service.
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Setting up your broadband service and BT Business Hub.
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Setting up extra features once you’re online – security, email,
networking, domain names, content screening, internet access control,
email, Static IP, BT Openzone, BT Business Broadband Voice (VoIP).
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How to get help, if you need it.
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For a small charge, a BT Business IT Support engineer can visit and set up
your broadband, email and security – and give you a brief introduction
to the service. Making sure you get the most out of your broadband
whilst freeing up time so you can focus on running your business.
Call us on 0800 400 400*.
* Calls to 0800 numbers are free from UK landlines. Mobile costs may vary. See for details.
All calls made to BT or from BT may be recorded to help us give you a better service.
Learn about… Set-up Extra features Help