User guide

 Useful information
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BT Business Total Broadband Fibre username:
BT Business Total Broadband Fibre password:
BT Business Broadband Voice telephone number:
BT Business Broadband Voice password:
Wireless network name (SSID)
1
:
Wireless security key (WPA WEP)
1
:
Security type: WEP 64-bit hexadecimal
Fibre Hub Manager password
2
:
1 Printed on bottom of your Fibre Hub.
2 Default is your Fibre Hub’s serial number – see bottom of your Fibre Hub.
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BT Business Total Broadband Fibre web site www.bt.com/business/help/bre
BT Business Total Broadband Fibre helpdesk 0800 169 3809
(Available 8am–6pm, Monday to Friday. Closed weekends and Bank Holidays.)
Broadband service status 0800 169 0199
(Available 24 hours a day, 7 days a week)
Calls to 0800 numbers are free from UK landlines. Mobile costs may vary. See www.bt.com/pricing for details.
All calls made to BT or from BT may be recorded to help us give you a better service.
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Learn about… Extra features Help Your Fibre Hub