User guide
Help
Access your Fibre Hub Manager by typing http://home in the address bar of
your web browser and pressing Enter or your return key, or double-clicking the
icon on your desktop.
Click the Wireless icon.
In the Network section, select an alternative Wireless Channel.
Click Save. You may be asked to enter your password – if you haven’t changed
it, the default password is the same as the serial number on the bottom of your
Fibre Hub. Wait one minute for your device to pick up the new channel.
If you’re still experiencing problems, follow steps 1 to 3 again to choose an
alternative wireless channel, then click Save.
If you need some help, please go to (type
‘wireless channel’ in the search box and select ‘All of Help & Support’) or
call 0800 169 3809.
Your computer’s pre-installed wireless software is preventing you from using the
Windows standard wireless software. Find the wireless software on your computer
by clicking Start then All programs and looking through the list. Once you nd this
software, you can either use it to set up your wireless connection – its help function
may be useful if you’re not sure how to do this – or there may be a tick box that
allows Windows to control the wireless set-up.
Call us on 0800 169 3809 giving at least ve days’ notice. The BT Business Total
Broadband Fibre service is subject to availability at your new ofce.
Learn about… Extra features Help Your Fibre Hub