User guide
Help
If your computer is showing the message ‘Windows cannot congure this
wireless connection’, see page 40.
Open your web browser – you should be on the internet. If you can’t connect to
the internet, please restart your computer and try these steps again.
> If you still can’t connect, please check that your computer’s IP settings are
correct (see page 16) or run the CD
> If a dial-up window appears, see page 42
– you’re now connected to BT Business Total Broadband
Fibre using your BT Business Fibre Hub. To continue set-up and explore
your broadband service’s great features, including security, email, content
screening, access control, BT Business Broadband Voice and more, go to
Check that your computer has a spare Ethernet port. This is a small socket on
the back or side of your computer and is usually marked ‘LAN’ or ‘Ethernet’,
or if you aren’t sure, check the documents supplied with your computer.
Plug one end of the yellow Ethernet cable into one of your Fibre Hub’s
Ethernet sockets.
Plug the other end of the Ethernet cable into your computer’s Ethernet socket.
Open your web browser – you should be on the internet. If you can’t connect to
the internet, please restart your computer and try these steps again.
If you don’t have an Ethernet port, see page 36.
– you’re now connected to BT Business Total Broadband
Fibre using your BT Business Fibre Hub. To continue set-up and explore
your broadband service’s great features, including security, email, content
screening, access control, BT Business Broadband Voice and more, go to
Learn about… Extra features Help Your Fibre Hub