User guide
Help
POWER
BROADBAND
BROADBAND
INTERNET
INTERNET
Your Fibre Hub is connected to broadband, but there may be a problem with your
computer and/or its connection to your Fibre Hub. Try the following:
restart your Fibre Hub by unplugging the power cable and plugging back in
restart your computer
wait for your Fibre Hub’s Internet light to turn steady green
Check that this cable between your Fibre Hub and computer is inserted correctly.
> For more help, follow the manual set-up steps on page 31
> If you’re connecting to the internet but it’s very slow or unreliable, see page 36
There are many things that can affect a wireless connection, including settings
on your computer, position of your computer and Fibre Hub in your ofce, and
interference with the wireless signal. The following tips may help:
check that your computer’s wireless adapter is tted and/or turned on.
Some laptop computers have a small switch – please see your computer
manual for help
check your wireless connection software – it should show if your computer’s
connected to your Fibre Hub
For help setting up a wireless connection, run the CD that’s included in your
Welcome Pack.
try moving your computer closer to your Fibre Hub
make sure your computer and Fibre Hub aren’t close to large electrical appliances
try changing wireless channels (see page 40)
Learn about… Extra features Help Your Fibre Hub