User guide

24 The small print
Warranty
Your BT Business Hub 3 will arrive fault-free and
will work like it should for the minimum period of
your contract. If during that time it stops working,
and you’ve followed the advice on page 4, you
should contact us. If we ask you to return it, we’ll
decide to replace or repair it – except if the fault’s
caused by general use, accidental or deliberate
damage, not using it properly or not following the
instructions in this user guide. If you return it, we
may test it. If it’s working, we’ll send it back to
you – but you might need to pay our testing and
postage costs. This doesn’t affect your legal rights.
Safety and regulatory instructions for your
Openreach modem and BT Business Hub 3
Please read this document carefully before set-up.
• Your Hub and Openreach modem will get warm
once connected to the power supply. Although
this is normal, you should make sure that your
Hub and Openreach modem have adequate
ventilation to prevent overheating. Never block
the vents on your Hub or Openreach modem.
• Don’t expose your Hub or Openreach modem to
rain, water, moisture or direct sunshine.
• Don’t spill liquid on your Hub or Openreach
modem.
• Keep your Hub and Openreach modem away
from sources of heat such as heaters or radiators.
• Don’t try to disassemble or open up your Hub
or Openreach modem yourself. Not only will it
make your warranty void, it may expose you to
dangerous voltage or other hazards.
The small print
• Before cleaning your Hub or Openreach modem,
disconnect its power supply. Use a damp cloth
for cleaning.
• For better performance, don’t place your Hub or
Openreach modem on a television or computer
monitor.
• If there’s an electrical storm, you must unplug
all of your equipment from the electricity supply
and phone sockets.
• The BT Business Hub 3 intentionally generates
low-level radio frequency signals and so there’s
a very small risk that it may interfere with
sensitive medical devices, for example a heart
pacemaker, when nearby. If you’ve any concerns,
BT recommends that you consult the medical
device manufacturer before using your BT
Business Hub 3.
• The plug on the power cable serves as a
disconnect device. Make sure that the power
socket you plug the power cable into is easily
accessible and located as close to the equipment
as possible.
Important: please make sure you always use the
power cable supplied with your new Hub – don’t
use any other power cable.