User guide

1. Locate and open Outlook Express. This is usually available as
an icon on your desktop after installation. You can also access
Outlook Express in the Start > Programs menu
2. In the
Outlook Express menu, click Tools > Accounts
(Windows
®
XP > Tools > Email Accounts)
3. Click the Mail tab, select the account you wish to modify,
and click the
Properties button
(
Windows
®
XP > View or change existing email accounts,
then select the account you wish to modify.)
4. The
Properties window opens. Click the Servers tab
5. In the Outgoing mail (SMTP) field, change the setting to
mail.btconnect.com. The Account name and Password settings
remain unchanged. Click
Apply and then OK
6. Click Close to exit the window. Repeat these steps to modify
additional email accounts
Repeat these steps to modify additional email accounts.
See
“Setting up your email” on page 18 for more on creating
additional email accounts and setting up a domain alias for
your email account.
21
22
Modifying existing Outlook Express
settings to work with your BT Business
Broadband connection
Using Domain Names
Please note: After creating new email users, follow the instructions
supplied in “Setting up Outlook Express to access your Email
accounts” on page 18.
If you are using (or wish to use) a domain name of your choice instead
of the domain name assigned through your BT Business Broadband set
up, you must register that domain name with BT Business Broadband.
To ensure the security and reliability of our mail services, our systems
only handle mail from our customers’ email addresses.
There are three situations for which you would need to register your
domain name:
•
Transferring an existing domain name. In this instance, you have an
existing domain name with another provider but wish to transfer that
domain name to BT Business Broadband.
•
Ordering a new domain name. In this instance, you wish to order a
new or an additional domain name through BT Business Broadband.
•
Re-routing email from another provider. In this instance, you already
have a domain name through another provider that you
wish to keep with that provider, but want to have your email routed
through BT Business Broadband.
Need help to set up your email?
Check your default Internet connection on your computer and
set to ‘Dial whenever a network connection is not present.’
• On your computer click the Start menu from the bottom left corner,
then
Control Panel
• Click on Internet Options, then click on the Connections tab
• Select ‘Dial whenever a network connection is not present’
• Select Apply and close all dialogue boxes
Note: You may need to restart your computer.
Change your Outlook Express settings to the same as
Internet Explorer
Outlook Express will normally use the same Internet settings as
Internet Explorer. If however, your Outlook Express doesn’t and it
requests a dial up connection, you may need to set Outlook Express
Internet settings to the same as Internet Explorer.
To do this:
• Open
Microsoft Outlook Express
• Select the Tools menu
• Choose the
Connections tab
• Click on the Change button. Ensure the second option is selected
‘Dial whenever a network connection is not present’
• Select Apply and close all dialog boxes
• Restart
Outlook Express
Need further help?
For more information about:
• Setting up
BT Business Broadband including email set up
• Transferring an existing domain name
• Ordering a domain name
• Re-routing email from another provider
• And lots more
Go to
www.btbusinessoffice.com and click
Help and Support