User guide

When you first access Outlook Express, the Internet Connection
Wizard will guide you through the configuration process.
1. Locate and open
Outlook Express. This is usually available as
an icon on your desktop after installation. You can also access
Outlook Express in the Start > Programs menu
2. In the
Outlook Express menu, click Tools and then Accounts
(Windows
®
XP > Tools > Email Accounts)
3. In the
Internet Accounts window, click the Add button
(
Windows
®
XP > Add a new email account)
4. Click the Mail menu option
5. Enter the name you wish to appear on your outgoing
email and click
Next
6. Enter the email address supplied in your Welcome Pack
or, if you are using email with a registered domain name,
enter that email address here. Click Next to continue
Please note: If you are sending and receiving email using
a registered domain name with the alternate mail provider,
you must register this domain with BT Business Broadband.
Refer to “Using Domain Names” on page 22 for domain name
registration information.
19
20
New users of Outlook Express
7. Verify that the incoming mail server is set to POP3, the Incoming mail
server name is set to
pop3.btconnect.com, and the Outgoing mail
server name is set to
mail.btconnect.com
If you are using a third-party mail provider, you must enter the
name of the incoming mail (POP3) server for that mail provider.
The outgoing mail (SMTP) server will remain mail.btconnect.com.
Click
Next to continue
Please note: If no server names are present, manually enter them.
8. Enter your
BT Business Broadband login username and password
that you can find on your BT Business Broadband Welcome Letter
and click
Next. If you are setting up Outlook Express to access an
alternate mail provider, enter the username and password provided
by the mail provider
9. Click
Finish to complete the configuration
10. Your new account is displayed in the
Internet Accounts window.
Click
Close to exit the window. Repeat these steps to create
additional email accounts
Modifying existing Outlook Express
settings to work with your BT Business
Broadband connection
If you currently send and receive email from another mail service
provider and you wish to use your BT Business Broadband connection
to continue to do so, you must adjust the Outlook Express setting
for these accounts. It will also be necessary to register any domain
names you use in your email addresses with BT Business Broadband.
Refer to “Using Domain Names” on page 22
Please note:
Due to security restrictions put in place by most mail
service providers, you cannot send email using an alternate mail
provider’s domain name (for example, you@alternateprovide.com).
Your ability to receive email sent to you@alternateprovide.com
will not be affected.