Block up to 100% Nuisance Calls Call Guardian Block up to 100% of Nuisance Calls Quick Set-up and User Guide BT8610 8610 Advanced Call Blocker Digital Cordless Phone with Answering Machine
Check box contents Telephone line cord (pre-installed) Handset Base 2 x AAA Ni-MH 750 mAh rechargeable batteries Mains power adaptor (already in handset) (item code 066270) Contents for each additional handset (multipacks only) Handset Charger Mains power adaptor (item code 066270) 2 x AAA Ni-MH 750 mAh rechargeable batteries (already in handset) Important Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this product might not work.
Contents Quick set up .................................5 Getting to know your phone Finding your way around your phone................................ 15 Handset buttons ........................ 16 Base.......................................... 17 Using the phone BT Call Guardian ........................ 18 The Block button ....................... 20 Call Control ................................ 28 Making calls .............................. 32 Make an external call ................. 32 End a call..........
Menu map Answer phone View Messages Messages Outgoing msg Ans. & record Answer only Record memo Answer mode Settings Call control BT Call Guardian Guardian settings Announce msg Block numbers Allow numbers Do Not Disturb On/off VIP calls Mobile calls International Premium rate All dialled calls Add VIPs Remove VIPs VIP ringtone Outgoing calls VIP list Change PIN Calls List Clock/Alarm Answer on/off Answer mode Text Alert Ans.
Chapter Quick set up guide 5 1 Plug in 2 1 3 1 The telephone line cord is already fitted but don’t plug the other end into the wall socket yet. 2 Plug the mains power adaptor into the base, with the cable clipped in the groove provided. 3 Plug the other end of the power adaptor into the wall power socket and switch on. If you need some help, call us on 0800 145 6789* or go to bt.
Quick set up guide 2 Activate the batteries 1. Activate the batteries by pulling the plastic tab away from the bottom of the handset. Set up Please set the time and date to start using your telephone OK 2. The BT logo will appear on the screen, followed by the set up wizard screen displaying Please set the time and date to start using your telephone. Don’t follow these instructions yet. Place your handset on the base to charge first. If you need some help, call us on 0800 145 6789* or go to bt.
Quick set up guide 3 Charge Place the handset on the base and leave to charge for 24 hours. Set up Please set the time and date to start using your telephone Important Charge the handset batteries for 24 hours or your phone might not work. OK If your screen displays this message, don’t worry. This is normal and will continue to be displayed until you connect the phone line cord in Step 4. Line cord error. Please check. Hide If you need some help, call us on 0800 145 6789* or go to bt.
Quick set up guide 4 Connect the phone line cord After 24 hours, plug the phone line cord into the phone wall socket. If you ever need to remove the batteries, place your fingers in the groove at the bottom of the handset and lift the cover up to release it. Then, gently ease the batteries out. If you need some help, call us on 0800 145 6789* or go to bt.
Quick set up guide 5 Follow the set up wizard Set the time and date 1. Select OK by pressing the Left option button under the screen. The set up wizard will begin. Follow the prompts to complete the set up process. Tip: when prompted to select OK you can button in the centre of the press the keypad if you prefer. 2. Use the keypad to enter the time using the 12 hour clock format e.g. for 3:32 pm you need to enter 03:32. 3. Press press or to select AM or PM. 4. Press enter the date in the format DD/MM/YYYY.
Quick set up guide BT Call Guardian 6. Continue to read and follow the prompts. 7. Press OK . 8. Press OK . BT Call Guardian Your phone’s set to announce unknown caller’s names when you answer so you... OK You need to have a Caller Display service from your network provider to use all the features available e.g. Call Guardian, Visual Voicemail, Calls List, Text Messaging and other Caller Display enabled features. Charges may apply. 9. Select Yes or No, and follow the prompts. BT Call Guardian ...
Quick set up Chapter guide Complete the set up tasks 10. If you wish to continue following the set up wizard, select Yes. (If you don’t want to follow the wizard, select No and you can start using your phone straight away. You can always set up tasks via the menu later). Set up Would you like us to guide you through some set up tasks? Yes 11. 12. 13. 14. 15. 16. 17. Record your answer phone outgoing message If you wish to complete this step, select Yes (or No to continue to the next step).
Quick set up guide Add contacts 18. If you want to add some contact numbers now, select Yes (or select No to continue to next step). By adding contacts, you will always know that their calls will get straight through to you, without the need to go through BT Call Guardian. Please make sure you always add the full telephone number when you save a contact. If you have important numbers that will always need to get through e.
Quick set up guide 22. Select Yes if you want to enter more contacts or No if you don’t want to for now. Follow steps 19, 20 and 21 on page 12 for instructions on how to add a contact. 23. Select OK to complete the set up wizard. You can now start using your phone. Please read the rest of this User Guide for instructions on how to use the most popular features of your BT8610 phone.
Quick set up guide 6 Set up your additional handsets (multi packs only) 1. For additional handsets and chargers: plug the mains power adaptor into the back of the charger and plug the other end into the mains wall socket and switch on the power. 2. Activate the batteries as explained on page 6. Once you’ve set the time and date on the first handset then it will be shared with all other handsets in your multi pack after you activate the batteries. 3.
Getting to know your phone Finding your way around your phone Your BT8610 has an easy to use menu system. When the handset is switched on and at the idle screen: 1. Select Menu by pressing the Left option button 2. Use the options. or to open the main menu. button to scroll through the available menu 3. When the menu you want is displayed, select by pressing the Left option or press . button 4. Use the or button to scroll through the available sub menu options.
Getting to know your phone Handset buttons Left option button See page 15. Block Button Access call blocking features, page 20. Up/Volume Move up through menu options, increase volume, page 33. Right option button In answer machine mode, deletes current message playing. Contacts Access stored Contacts, page 34. OK In idle mode, press to access a highlighted event e.g. missed calls, answer phone messages and text messages on the display. Talk/Handsfree Make/receive calls, page 33.
Getting to know your phone Base VolDecrease the speaker volume during playback and the call screening volume during idle. Play/Stop When you have new messages, the button will flash. Press once to play new messages and again to stop playback. Delete Press once to delete the message during playback. In idle mode, press to delete all old messages. Answer On Press to turn the answer machine on or off. When set to On, the text ‘On’ will light up on the button.
BT Call Guardian You need Caller Display This will help you get the most out of your BT Call Guardian. You can get this from your phone service provider. Charges may apply. • • • • Your BT8610 has four Guardian modes that allow you to easily manage incoming calls in different ways: Announce – All calls not in your Contacts, Allow or VIP list must say their name.
BT Call Guardian Personalise your announce message You can personalise the BT Call Guardian greeting, by adding your name to the Announce message. to Call Control and press Select or . 1. Select Menu, scroll 2. Follow the instructions to set your PIN or enter your PIN and select OK . 3. BT Call Guardian is highlighted, press Select or . 4. Scroll to Announce msg, press Select or . 5. Press Select, or , on Record name and follow the voice prompt and press Save. 6.
BT Call Guardian The Block button The block call button can be used in 3 ways: 12:00pm Mark Mobile Mute 1. Incoming call When you have an incoming call, the handset display will show ‘Announced call’. When you pick up the handset you’ll hear the caller announcement so you can decide whether to take the call. If you don’t want to take the call, press on the handset and the caller will be advised that their call is not accepted and the call will be disconnected.
BT Call Guardian 2. During a call If you have already answered the call and you want to block the number press . If the number is displayed you have the option to select Yes and the number will be added to the blocked numbers list and the call will end. Or select No to go back to the caller. Blocked numbers End call and block number? Yes No 3. In idle mode Press as a shortcut to the Call Control menu. See page 28. If you need some help, call us on 0800 145 6789* or go to bt.
BT Call Guardian How do I change the different BT Call Guardian modes? You can change the default setting of Announce mode to International, Answer phone or Custom: 1. In idle mode, press . 2. Follow the instructions to set your PIN or enter your PIN and select OK . 3. BT Call Guardian is highlighted, press Select or . 4. Scroll to Guardian mode and then use the or to select the one that you want to change (e.g. International) and press Save.
BT Call Guardian Here’s how to customise settings for certain types of call Take care when doing this, as it changes your phone’s BT Call Guardian settings. 1. In idle mode, press . 2. Follow the instructions to set your PIN or enter your PIN and select . 3. BT Call Guardian is highlighted, press Select or . 4. Scroll to Guardian settings and press Select or . 5. Scroll to Announce then press or to find Custom. 6.
BT Call Guardian 3. BT Call Guardian is highlighted, press Select or . 4. Guardian settings is highlighted, press Select or . 5. Press or to switch BT Call Guardian on/off. 6. Select Save. What happens when you allow a number (caller) Any numbers in your phone’s Contacts are automatically allowed to come straight through to you to answer. To block a contact, see page 20. • When you get an allowed call, you’ll see the caller’s number (if available) with the call type below it on your phone’s screen.
BT Call Guardian What happens when you block a number (caller) You can block a whole number or part of it (e.g. you can block by area codes). To unblock or allow a blocked number, see page 27. • A caller calling from a blocked number will hear a message telling them that their call has been blocked. • You’ll see the caller’s number (if available) in the Calls list with [Blocked call icon]. This means that BT Call Guardian is blocking the call without you having to do anything.
BT Call Guardian How to add numbers straight to your Blocked and Allow lists Aside from adding numbers to your Block and Allow list as calls come through, you can also add numbers directly to the lists via your Call Control menu. To add a number to the block list 1. In idle mode, press . 2. Follow the instructions to set your PIN or enter your PIN and select . 3. BT Call Guardian is highlighted, press Select or . 4. Scroll to Block numbers and press Select or . 5.
BT Call Guardian To add a number to the allow list 1. In idle mode, press . 2. Follow the instructions to set your PIN or enter your PIN and select . 3. BT Call Guardian is highlighted, press Select or . 4. Scroll to Allow numbers and press Select or . 5. Add number is highlighted, press Select or . 6. Enter the telephone number you want to allow (make sure you enter the full dialling code) and press Save.
Call control settings To enter the Call control menu you need to enter your remote access PIN. This will need to be set the first time you try and enter the menu, simply follow the on screen instructions. If you have already changed the remote access PIN when setting your remote access then you will not need to set it again as this PIN is used for both Call control and Remote access. Set-up Do not disturb Do not disturb allows calls to be received silently with minimal notification. The default is off.
Call control settings Set Outgoing calls control 1. In idle mode, press . 2. Enter the access PIN and select . Press to highlight Outgoing calls and press Select. 3. Mobile calls is highlighted. Press or to select Allowed or Barred for Mobile calls, then to International and follow the press same procedure for each option displayed and then select OK. The display will show Outgoing calls settings saved. You will then be prompted to add some VIPs if you haven’t already assigned any.
Call control settings Assign VIPs You can set whether calls from VIPs will still be allowed to ring or not when the Do not disturb feature is turned on. The default setting is Allowed. If set to Not Allowed all calls will be presented silently. If set to Allowed calls from VIPs will ring as normal. 1. In idle mode, press . to highlight VIP list and 2. Enter the access PIN and select OK. Press press OK. 3. Read the prompt and select Info, read the message and select Yes at the end.
Call control settings Change the access PIN 1. In idle mode, press . to highlight 2. Enter the existing 4 digit remote access PIN. Press Change PIN and press OK. 3. Once you’ve read the reminder message, select OK then enter the existing 4 digit access PIN and select OK. 4. Enter the new 4 digit access PIN and select OK, then enter it again when prompted and select OK. Access PIN saved will be displayed. If you need some help, call us on 0800 145 6789* or go to bt.
Using the phone Making calls Enter number: 0123I Make an external call 1. Press . 2. When you hear the dial tone, enter the number. Options Clear End a call 1. Press . Or, press to end the call and add the caller’s number to the blocked numbers list. Receive a call When you receive a call, the phone rings and the display shows Incoming call and . If you’ve got a caller display service, the display shows the incoming call, caller’s number (if available) or the caller’s name. 1.
Using the phone Incoming speech / Handsfree volume 1. Press or to increase or decrease the volume. Subsequent presses will change the volume, you will hear the volume level with each press. Call volume Hide From the idle screen, you can press to change the Ringer volume settings too. Make a handsfree call 1. Enter the number then press twice. is displayed. You hear your call over the handset loudspeaker. 2. Press to switch the call between the earpiece and the loudspeaker. 3. Press to end the call.
Using the phone Contacts Store a contact (up to 200) 1. From the idle screen, press . 2. Select Options. Add contact is highlighted, press Select. 3. Enter the new contact name using the keypad then press and enter the home and phone number. You can then press enter a mobile number and then a work number if you want to. Select Save when you’ve finished. The display will show Contact saved. View/dial a contact 1. From the idle screen, press to open your contact list. 2.
Using the phone Caller Display and the Calls list For Block Calls, Caller Display and the Calls list, you must subscribe to a Caller Display service for these features to work. Your network provider may charge you for this service. View and dial from the Calls list (up to 50 incoming and 30 outgoing calls) 1. Press or select Calls. The most recent entry is at the top of the list. (If there are no entries List empty will be displayed.) or to scroll through and view 2. Press the list. 3.
Using the phone Save a Calls list entry to your contacts 1. Press , then press or to highlight the entry you want and select Options. 2. Highlight Save number and press Select. 3. You now have two options: i) To save this as a new contact, highlight New contact and press Select. Highlight the type of number, then press Select. Enter the contact name and select Save. ii) To add to an existing contact, highlight Add to contact and press Select. Scroll to highlight the entry you want and press Select.
Using the phone Set the time and date 1. Select Menu, scroll and press Select. to display Clock/Alarm to highlight Time and date and 2. Press press Select. 3. Enter the digits for the time, (you will also need to select AM or PM if 12 hour format has been and enter set using or ). Then press the date. Select Save. Clock/Alarm Alarm Time and date Time format Select Back Set Parental control 1. Select Menu, scroll to Call Control and press Select. 2. Enter the access PIN and select OK.
Using the phone Answer machine Message playback using the handset 1. Highlight the answer phone icon on the idle screen and press , or i. Select Menu, Answer Phone is displayed, press Select. ii. View Messages will be displayed, press Select. 2. A list of your answer phone messages will be displayed with the most recently received highlighted at the top. 3. Use or to scroll through the list to highlight the message you wish to listen to and press . i.
Using the phone 4. As each message is played, the handset will display the number or the name if you have Caller Display and a name/number match and the time and date it was received. If you have any old (already listened to) messages these will be played after your new messages. During playback you have the following options: or to adjust the playback volume. to switch private playback through the handset to handsfree playback. or once to repeat the current message playing from the beginning.
Using the phone Message playback using the base Press . If you have messages they will be played, new (unplayed) messages first followed by old (played) messages. During playback: Press to stop playback. The base will return to idle. Press to delete the message being played. Press to skip forward to the start of the next message. Press to skip back to the start of the current message. Press twice to skip back to the start of the previous message.
Help Phone doesn’t work • Have you activated the batteries correctly? See page 6. • Check that the mains power is correctly connected. No dial tone or line cord error message displayed on screen • Is the telephone cord plugged into the base and phone wall socket? • Check that the mains power is correctly connected. • Only use the telephone cord supplied with the phone. Can’t make or receive calls • Check that the mains power is correctly connected. • The batteries may need recharging.
General information For information on safety instructions, cleaning, technical information or connecting to a switchboard, please refer to the ‘General Information’ section in the full user guide at bt.com/producthelp Guarantee Your BT8610 is guaranteed for a period of 12 months from the date of purchase.
General information Warning You won’t be able to call 999 from this phone if there’s a power cut, so make sure you’ve got another way to call for help in an emergency. R&TTE Directive & Declaration of Conformity This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).
For a Better Future We’re always looking to make our products last longer and use less power, so we don’t have such a big impact on the environment. To find out about what we are doing, visit bt.com/betterfuture Minimum: H: 12mm W: 26.523 Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.