Quick Start Guide
Handset ringer melody and volume
Set the handset ringtone for external or internal calls
Select Menu, scroll 
 to 
Settings
 and select 
.
Sounds
 is displayed, 
. 
Ringing
 is displayed, press  .
External
Ringtone
 is displayed, Left option button 
. 
Or, press 
 to display 
Internal
Ringtone
 and then press 
. 
The current ringtone will be played.
Press 
 or   to hear the different ringtones and press 
 to save your choice. 
Saved
 will be displayed and you will hear a confirmation tone.
Set the handset ringer volume
Select Menu, scroll 
 to 
Settings
 and press 
.
Sounds
 is displayed, press 
. 
Ringing
 is displayed, press 
.
Press 
 until 
Ringing
Volume
 is displayed and press 
.
Press 
 or   to hear the different volume levels and press 
 to save your 
choice. 
Saved
 will be displayed and you will hear a confirmation tone.
Incoming speech volume
During a call, press 
 or 
 to increase or decrease the volume. The first press will 
show the call volume screen so you can see the current volume level. Subsequent 
presses will change the volume, you will hear the volume level with each press.
 3  Go!
Making calls
Press   then dial the phone number. Press   to end the call.
Answering calls 
If you have subscribed to Caller Display, the caller’s details will be displayed before 
you answer (see below and also the full user guide online at bt.com/producthelp 
for details).
Lift the handset from the base or charger to answer incoming calls. If the handset is not 
on the base or charger, press 
.
Mute
Select Mute by pressing the right option button during a call if you want to prevent the 
caller hearing anything from your end. Select Unmute to return to your caller.
Contacts
Storing new contacts (up to 50)
From the home screen, press  . Select Options by pressing  . 
Add
new
contact
 is 
displayed, press  .
Enter the name using the letters on the keypad and press 
. You may need to press 
the same button a few times until the letter you want is displayed, for example, press 
 once for A, or twice for B.
Enter the phone number and press 
 to save. If you make a mistake, press   to 
delete the last digit or letter entered.
If you have more than one handset registered to the base you will be prompted to 
Copy
to
other
handsets?
 Press   and follow the instructions. The other handset(s) must 
be in idle mode to work.
Dialling a contact
From the home screen, press 
. Scroll   or   to display the entry you want and 
press   to dial.
Or, search alphabetically using the keypad to enter the first letter of the name you want 
then scroll 
 or   to the exact entry and press   to dial.
Speed dial
Saving a speed dial entry
From standby, enter the phone number you want to store. Press and hold the speed 
dial button you want to store the number under (choose from buttons 2 to 9). 
Saved
as
speed
dial
x
 is displayed (x being the speed dial button) and you will hear a 
confirmation tone (1571 has been pre-stored under the 
button but you can 
change this by going into the Speed Dial list in the main menu).
Dialling a speed dial entry
Press and hold the speed dial button 
 to   under which the entry is stored. 
The number is dialled automatically.
Caller Display and the Calls list
You must subscribe to a Caller Display service for this feature to work. Your network 
provider may charge you for this service.
View and dial from the calls list (up to 50 incoming calls and 20 outgoing calls)
The number of new calls will be shown on the home screen when incoming calls have 
been missed e.g. 
3
new
calls
. You can clear the notification by viewing the calls list on 
any handset registered to the base. The   will show for missed calls,   will show for 
outgoing calls or   will show for incoming calls so that you can differentiate between 
the types of calls in the calls list.
Press 
, then   or   to scroll through and view the list. To dial an entry, press   
when the entry is highlighted.
Save a Calls list entry to your contacts
Press 
, then scroll   or   to the entry you want and press  . 
Save
number
 is 
displayed, press  .
Enter a name using the keypad and press 
. The number is displayed, press   
to confirm. If you have more than one handset registered to the base, the display will 
show 
Copy
to
all
handsets?
 Press   to copy. The other handset(s) must be in idle 
mode to work.
Your phone
Handset
Find out more
•  Frequently Asked Questions are available at bt.com/producthelp
•  If you’d like detailed instructions, a full user guide is available to 
download from bt.com/producthelp
•  If you cannot find the answer to your problem in the full online user guide, 
then please call our free Helpline on 0800 218 2182*. Our dedicated 
advisors are more likely to be able to help you than the retailer where you 
made your purchase.
•  This document is also available in other formats, such as Large print, Braille 
and Audio CD. If you would like a copy, please call 0800 218 2182*.
Help
Most problems can be fixed with a few simple checks. 
Problem Solution
No dial tone or line cord error 
message displayed on-screen
Only use the cables and batteries supplied.
Make sure both the mains power adaptor cable and 
telephone line cord are plugged into the correct sockets. 
Poor speech quality Make sure the product is not located too close to other 
electrical appliances. This can also help improve the 
handset range from the base.
Battery
Low
Battery icon flashing 
and Battery Low 
displayed on screen
The battery charge is very low. Make sure you charge the 
batteries for 24 hours before use to ensure maximum 
battery performance.
Using broadband on the same 
phone line?
To avoid problems with your broadband or noise on your 
phone line, you might need to plug your telephone line 
cord into the wall socket via a microfilter (not supplied).
If your main phone socket 
has a single socket, 
as shown, you’ll 
need to use 
microfilters.
You don’t need to use 
microfilters if your main 
phone socket has two 
separate sockets, like either 
of these:
Finding your way around your phone
Your BT1100 handset has an easy to use menu system. Each menu has a list of options. 
When the handset is switched on and at the home screen:
Select Menu by pressing the Left option button 
to open the main menu.
Use the 
 or   button to scroll through the available menu options. 
When the menu you want is displayed, press the Left option button 
.
Use the 
 or   button to scroll through the available sub menu options. 
When the sub menu you want is displayed, press the Left option button 
. 
Select Back by pressing the Right option button  .
To ex i t a me n u a n d r e tu r n t o t h e h o m e s cr e en , pr e ss 
.
If no buttons are pressed for 30 seconds, the handset returns to the home  
screen automatically.
Left option button  Right option button 
Navigation buttons
Scroll up or down through 
the menu options.
 Left option button 
Press to enter the main menu,  
access sub menus and confirm 
options shown on the display  
above the button.
Move up through menu options.
Increase volume. 
Access your Contact list and 
add new Contacts. 
In standby mode  
make/receive phone calls.
Enter Calls list, decrease incoming 
speech volume and move down 
through menu options.
In standby, press and hold to 
dial BT 1571 or your stored 
speed dial number.
Press and hold to turn the ringer  
on or off.
 Right option button
Press to confirm the option 
displayed on the screen above the 
button, to delete or go back to the 
previous screen.
R (Recall) used when connected to 
a switchboard/PBX and with some 
BT Calling Features.
End a call.
Press and hold to turn handset on/off.
 to   Speed dial buttons
In standby, press and hold to dial a 
stored speed dial number.
Press and hold to lock/unlock keypad.
Toggle between upper and lower 
case characters.


