Response 75 – Issue 2 – Edition 1 – 7/10/03 User Guide BT RESPONSE 75 This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.
Response 75 – Issue 2 – Edition 1 – 7/10/03 Please open this page for an ‘at a glance’ guide to your BT Response 75
Response 75 – Issue 2 – Edition 1 – 7/10/03 At a glance OGM 1471 on-off Skip Ans. Mode Use to record and check your personal outgoing message. To set the 1471 feature to on or off. Use to skip backwards through your messages and for setting the time. Also used to switch the audible message alert on or off. Lets you change answer mode to Answer Only so callers are unable to leave messages. Time Used to set and check the day and time.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Key features 36 minutes recording capacity Offers the benefits of digital recording. Voice prompts Helps you to follow instructions more easily. VIP feature Sets your answering machine to answer calls silently but allows designated callers to alert you with a beep tone. Call return 1471 After each incoming message the machine will dial 1471 and record the announcement that gives you the telephone number of your caller whether they leave a message or not.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 In this guide At a glance 1 Key features 2 Introduction 4 Setting up 5 Safety instructions 8 Using your BT Response 75 9 Answering machine controls Outgoing message Receiving messages Audible message alert Call screening VIP feature 1471 feature 9 11 13 14 15 15 16 Remote access Your security code Menu for remote access Help 18 18 19 21 Guide to the display 23 General information 24 Guarantee Technical information Switchboard compatibilit
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Introduction Your BT Response 75 has been designed for ease of use and made to the high standards set by BT You can expect your BT Response 75 to give you many years of trouble-free service. Please read the instructions carefully before use and keep this User Guide for future reference.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Setting up Follow these steps to set up your BT Response 75 ready for use Plan the location of your BT Response 75 Situate your BT Response 75 close enough to the phone and mains power sockets so that the cables will reach. 2 Plug the mains power cord into the back of the machine To prevent the mains cable being pulled out accidentally, place the cable behind the clip on the back of the unit.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 4 Insert the back-up battery 5 Plug your BT Response 75 into the telephone socket Before inserting the back-up battery you must ensure that your unit is connected to the mains power. The back-up battery (9V alkaline not supplied) ensures that all settings and messages are saved for up to six hours in the event of a power cut.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 7 Wall mounting your BT Response 75 Use the template on page 27 to drill holes in the wall. Leave a small gap between the screw heads and the wall. Place your BT Response 75 over the screw heads and slide down.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Safety instructions General • Simply clean your BT Response 75 with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this may damage the product. Never use a dry cloth as this may cause static shock. • Only use the power supply included with the product. Using an unauthorised power supply unit will invalidate your guarantee and may damage the answer machine. The item number for the power supply unit is 872300.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Using your BT Response 75 Answering machine controls Ans. mode To set the answering machine Mode-Answer on/off or Answer Only Ans. mode You can switch your answering machine on and off or set it to Answer Only mode so callers are unable to leave messages. on/off To switch the answering machine on or off: Press the Answer on/off button. You will hear “Answer on” or “Answer off”.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Please note If you alter the volume during playback of a message, the beep does not sound but the volume will change accordingly. If the volume is below mid-volume, it will automatically return to the mid-volume setting when any buttons are pressed (for example, if a message is played back). The volume is unaffected during remote access or call screening.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Your 2 outgoing messages will be stored separately and the outgoing message played will depend on the mode you have selected. Outgoing message The outgoing message is the message a caller hears when your BT Response 75 answers a call. Your BT Response 75 comes with 2 pre-recorded outgoing messages. When set to Answer On your BT Response 75 will announce, “Hello, your call cannot be taken at the moment, so please leave your message after the tone”.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 To check your outgoing message Call counter The counter will display the number of messages that have been recorded in the memory. Select the Answer mode in which you want to check your OGM: Answer on/off Answer on/off If you have received 10 or more messages the display will flash 9 to indicate this. Please see page 23 for a guide to the display. or Ans. mode OGM Answer Only. Press the OGM button. Your outgoing message will be played back to you.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Your BT Response 75 announces the current ring delay and the message counter displays the selected answer delay setting. Keep holding the Skip button. Your BT Response 75 announces and displays the answer delay options. When you hear your desired setting, release the Skip button. After 2 seconds your BT Response 75 will announce the new answer delay setting and then return to ‘Answer On’ mode. The setting will be shown on the display.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Audible message alert Please note Press and hold Skip to toggle between on and off. To play back, delete or skip forward or backward through memos, follow the instructions for playing back messages (see below). You can stop your BT Response 75 from beeping to indicate new memos and messages have been left. Press and hold Skip button. Your BT Response 75 announces “Message Alert off”. To switch message alert on press and hold the Skip button again.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 To delete individual messages Delete During message playback press the Delete button. Your BT Response 75 announces “Message deleted”. By pressing the Stop button during the 8 second countdown at the end of all message play, the messages selected for deletion will be saved. Make sure that the volume is set to an audible level and that the VIP feature is off. Allow the incoming call to be answered by your BT Response 75 as normal.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 When you reach your desired code number, release the VIP button. Your BT Response 75 will announce the new VIP code. To check the VIP code and setting VIP Press and release the VIP button. Your BT Response 75 will announce the 2 digit VIP code and tell you if the VIP setting is on or off. To stop the VIP alert beeps KEYPAD To allow VIP callers to alert you KEYPAD KEYPAD Give your VIP callers the VIP code. Your pre-set code is 40.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Please note The free 1471 service announces the day and time that the call was left. Your BT Response 75 will automatically record this announcement immediately after receiving a call. Consequently the day of the call will be recorded as ‘today’. Therefore it is recommended that you check your messages on a daily basis. The free 1471 announcement also asks if you wish to return the call. In fact you are not able to do this.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Remote access You can switch on and operate your answering machine from another TouchTone phone to play back your messages and memos Your security code To keep your messages private, your BT Response 75 requires you to enter a 2-digit security code before you can play back your messages. For your security code, look at the swing out label on the underside of the machine. (You cannot change the security code).
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Please note If the memory is full, you will have to delete some messages before your BT Response 75 will switch to ‘answer on’ mode. To skip forwards to the next message During message playback: KEYPAD You can move forward two messages by pressing the 6 button twice, move forward 3 messages by pressing it 3 times, and so on. After you hear the ‘memory full’ announcement, you have 8 seconds to enter your security code.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 To pause a message To change your outgoing message During message playback: KEYPAD Press the 2 button. You will hear a beep every 10 seconds. KEYPAD Press 2 again to resume playback. KEYPAD Your BT Response 75 will beep to let you know it is starting to record. If you pause for longer than 60 seconds, the line will be disconnected.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Help If you have any problems using your BT Response 75, this section gives you the most common solutions Call counter does not light up Check that your BT Response 75 is correctly connected to the mains and that the power cable is inserted correctly into the back of your BT Response 75. If you have inserted the back-up battery before connecting to the mains power you will need to reset your BT Response 75.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 You cannot access remotely No OGM Make sure that the telephone you are using to access your BT Response 75 has a TouchTone TM keypad. You may have accidentally pressed the OGM button for too long when checking your outgoing message, and recorded a short silent outgoing message. Re-record your outgoing message, which will allow you to delete it if you wish, or re-instate the prerecorded outgoing message.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Guide to the display BT Response 75 Message counter display shows Power off Power up or reset (about 8 seconds) ––(flashing) –– –– Power on – answer-off mode –– Answer-on mode –no messages – after reset (flashing slowly), then 1 to 9 (according to number of messages recorded following reset) until a button is pressed.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 General information Guarantee Your BT Response 75 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Response 75, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Technical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Response 75 Plus has a REN of 1. A total REN of 4 is allowed, if the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 If the power fails If the battery warning light was not lit before the power was lost, all information should be retained for at least one hour (up to 6 hours for a fresh alkaline battery). If the light was on, data may be lost even if a back-up battery was installed. If no battery was installed, all information will be lost and the BT Response 75 will power up as new when power is restored.
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Wall mounting template 72mm 27
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 28
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Index 1471 feature Answer delay Answering machine answer only loudspeaker volume on/off outgoing message playback receiving messages Audible message alert Battery Call screening Call counter Delete all messages individual messages outgoing message Display guide Guarantee Help Mains power cord Messages memos outgoing playback Number of rings On/Off 1471 16 12 9 9 9 11 14 13 14 6 15 12 15 14 12 23 24 21 5 14 11 14 12 16 answering machine VIP Outgoing messages
BT Response 75 – Issue 2 – Edition 1 – 7/10/03 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. Touchtone™ is a registered trade mark of British Telecommunications plc in the UK.
