PaperJet 60 user guide – Edition 3 – 29.8.00 PaperJet 60 Plain paper fax, copier, telephone and digital answering machine User Guide This product is intended for connection to analogue telephone networks in the United Kingdom. This product has not been designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
Please open this page for an ‘at a glance’ guide to your PaperJet 60.
Please open this page for a ‘further at a glance’ guide to your PaperJet 60.
PaperJet 60 user guide – Edition 3 – 29.8.00 At a glance Plain paper sheet feeder Paper support Max. capacity 40 sheets of 80gsm paper. Document feeder Paper feeder width guide Holds up to 5 sheets placed face down for faxing or copying. Adjust to fit the width of your paper for A4, Letter and Legal sizes. Telephone line socket Mains power socket Document feeder width guides Adjust to fit the width of your document for A4, Letter and Legal sizes.
PaperJet 60 user guide – Edition 3 – 29.8.00 AB C 1 M essa g es 2 DEF 3 D el ete E rror Play GH Half Tones JK 5 MN 6 O PaperJet 60 I 4 L STD I䊴 䊴 Stop Function 䊳 Volume 䊳/ I I Speed Dial Last TX PQ 7 8 External 0 R Start TU Clear Reduction/Enlargement button. Reduces and enlarges copies to either 70% or 140%. Resolution button. Allows you to choose text or photo resolution for copies. Contrast button. Adjusts the contrast of documents to be copied.
PaperJet 60 user guide – Edition 3 – 29.8.
PaperJet 60 user guide – Edition 3 – 29.8.00 Key features Plain paper fax Holds up to 40 sheets of A4 paper for ink jet quality printing. 21 page memory If you run out of ink or paper while receiving a fax the document will be stored in the memory and automatically printed out when the new paper or ink has been added. Copier with zoom Make single or multiple copies of documents.
PaperJet 60 user guide – Edition 3 – 29.8.
PaperJet 60 user guide – Edition 3 – 29.8.00 Introduction Unpacking your PaperJet 60 For your records When you unpack you should have: Date of purchase: PaperJet 60 with attached mains power cable and fitted 3-pin plug. Place of purchase: Serial number (on base of unit): Telephone line cord Proof of purchase is required for warranty purposes, so please keep your receipt.
PaperJet 60 user guide – Edition 3 – 29.8.00 Safety information Never put foreign bodies into the fax machine. Their accidental contact with powered parts may cause a fire or electric shocks. Do not expose to direct sunlight. Do not stand your fax machine on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over its surfaces. Do not submerge any part of your fax machine in water and do not use it in damp or humid conditions such as bathrooms.
PaperJet 60 user guide – Edition 3 – 29.8.00 Setting up 1 Plan the location of your PaperJet 60 3 Connect the handset Place your PaperJet 60 on a stable, flat surface. Make sure it is close enough to the telephone and mains power sockets so that cables will reach. Remember to leave enough room at the front of the machine for documents to come out. Allow a free flow of air around the machine for ventilation. Plug the handset cord into the socket marked at the back of the machine.
PaperJet 60 user guide – Edition 3 – 29.8.00 6. Load paper NOTE The socket in the back of the line plug is for line connection of an answering machine. Line connection from answer machine. The plain paper sheet feeder can hold up to 40 sheets of 80gsm paper. It can accommodate A4 (210 x 297mm), US Letter (216 x 279mm), and US Legal (216 x 356mm) and weights between 70-90gsm. 5 Connect the mains power Maximum Level Place the paper in the sheet feeder. Do not force it in.
PaperJet 60 user guide – Edition 3 – 29.8.00 7 If necessary, check the paper size setting 8 Install the starter print cartridge Open the printer compartment cover. Your PaperJet 60 is preset to use standard A4 paper. If you need to use a different size you will need to change the setting as shown below. To ensure your PaperJet is set to print on the paper size you are using, check the print format setting.
PaperJet 60 user guide – Edition 3 – 29.8.00 Pull the cartridge towards the front of the machine until you hear it click into position. 9 Automatic print quality test page Your PaperJet 60 automatically cleans the print nozzles and prints a test page. Once printed, the display shows CHECK PRINT OUT 1 = EXIT 0 = REPEAT The printed sheet contains the following: Close the cover. If the display continues to show CHECK PRINT HEAD the cartridge may not be installed properly.
PaperJet 60 user guide – Edition 3 – 29.8.00 10 Set the date and time NOTE The current date and time will be printed on every fax page you send. Press the Function button until the display shows FAX SET UP Display shows DATE AND TIME You can stop any procedure and return your PaperJet 60 to standby at any time by pressing STOP. If you do not press any button on your PaperJet 60 for 2 minutes it will automatically return to standby.
PaperJet 60 user guide – Edition 3 – 29.8.00 For example to enter the name JOHN: To set the position of your fax header Press the 5 button until the display shows J. Press > Press the 6 button until the display shows O. Press > Press the 4 button until the display shows H. Press > Press the 6 button until the display shows N. Your name, fax number, date and time can be shown at the top of the page outside the text area or slightly lower down inside the text area.
PaperJet 60 user guide – Edition 3 – 29.8.00 Using your PaperJet 60 Sending faxes What type of paper you can use Setting the contrast and resolution After inserting the document in the feeder. Contrast Dimensions: • width • length 148mm–216mm. 216mm–600mm. Thickness: • 60 –90gsm • 50 –140gsm • 140 –160gsm max 5 sheets. 1 sheet at a time. when using the document holders. Do not use • Torn, crumpled and rolled paper. • Paper that is too thin (unless in the document holder supplied).
PaperJet 60 user guide – Edition 3 – 29.8.00 To select the default resolution setting Your machine is pre-set to STD resolution for faxing and copying. You can change this setting so that the resolution is automatically set to FINE. When the machine is in standby Press until the display shows FAX SET-UP To display DATE AND TIME NOTE If you make a mistake when entering a number, press the < > buttons to move the cursor over the digit and enter the correct digit. To delete the digit press the Clear button.
PaperJet 60 user guide – Edition 3 – 29.8.00 To dial using the handset Place document face down in the document feeder. If necessary set the Contrast and Resolution settings. Pick up the handset and listen via the earpiece. Use the keypad to dial the number you want. If the other person’s fax machine is set up for automatic reception, you hear the fax tones, press the Start button and replace the handset. Your fax is scanned and sent.
PaperJet 60 user guide – Edition 3 – 29.8.00 To send a fax at a pre-set time (delayed faxing) You can set your PaperJet 60 to send a fax at a specific time in order to take advantage of cheaper call rates or to allow for different time zones. Place document face down in the document feeder. NOTE To cancel your pre-set fax transmission, press the Stop button or remove the document from the document feeder. If you want to store the document in memory for delayed faxing, see “To fax from memory” on page 19.
PaperJet 60 user guide – Edition 3 – 29.8.00 To broadcast a document You can set your machine to send a document to up 10 different numbers (broadcasting). See “To fax from memory” below. Display shows TYPE FAX NUMBER. If required, enter the second number to which you want to send your fax and press the Start button again. Display shows TYPE NUMBER and the number already entered. You can change the number if required. To fax from memory Display shows TYPE NUMBER and the next number if already entered.
PaperJet 60 user guide – Edition 3 – 29.8.00 Press to switch between this and the other two options CHANGE PARAM? or CANCEL Receiving faxes SETTING? Press to select the option displayed. PRINT – you get a print out of the fax details and then the machine returns to standby. CANCEL – the machine cancels the memory setting and returns to standby. CHANGE PARAM? – you can change the fax number and time settings. Display shows TYPE TIME. Change the time if required.
PaperJet 60 user guide – Edition 3 – 29.8.00 Using the one-touch memories To store a one touch entry Using the codes 0-9, your PaperJet 60 has 10 one-touch memories under which you can store a name, fax number and telephone number. Using the keypad to enter names and numbers The keypad lets you type letters when you are asked to enter a name. Press the 5 button until the display shows J. You can store numbers up to 52 digits long, and names up to 16 characters long, in each one-touch memory.
PaperJet 60 user guide – Edition 3 – 29.8.00 If you stored a fax number you can now add a phone number to the memory or vice versa. You can also create a new memory entry. Press to return to standby Or Press to enter another name or number. Repeat the procedure above to enter names and numbers. Press to confirm your last entry. To send a one-touch fax Place document face down in the document feeder. If necessary set the Contrast and Resolution settings.
PaperJet 60 user guide – Edition 3 – 29.8.00 Press to switch between FAX or TEL NUMBER. To edit or delete a speed dial entry Press to select the fax or phone number setting you want. Display shows 1: FAX or TEL NUMBER. Enter the number you want to store. If necessary, press the < > buttons to move the cursor. Press to confirm. Display shows 1: NAME A-Z Enter the name you want to store. Press the < > buttons to move the cursor. Press to confirm.
PaperJet 60 user guide – Edition 3 – 29.8.00 Reports and lists What the report terms mean Reports contain the following information: Your PaperJet 60 prints the following reports Power failure report Always printed automatically. – if a power failure occurs while a fax is being sent or received the report gives you details about that fax.
PaperJet 60 user guide – Edition 3 – 29.8.00 To switch automatic printing of transmission and error reports on and off Press until the display shows FAX SET-UP Display shows DATE AND TIME Display shows VARIOUS SETTINGS Press until the display shows FAILED TX REPORT Press to display the option you want FAILED TX REPORT – print a report only after a fax has failed to be sent or received. TX REPORT ALWAYS – print a report after every received or sent fax.
PaperJet 60 user guide – Edition 3 – 29.8.00 Your PaperJet 60 prints the following lists You can obtain at any time a print-out of: – setup and configuration of your machine – speed dialling entries – one-touch entries.
PaperJet 60 user guide – Edition 3 – 29.8.00 To dial a one-touch phone number To search through the speed dial entries Do not put a document in the document feeder. Do not put a document in the document feeder. You can dial without lifting up the handset. You can dial without lifting the handset Press and hold the memory location number you want until the telephone number (if stored) is displayed. The number is automatically dialled. Press the speed dial button.
PaperJet 60 user guide – Edition 3 – 29.8.00 Copying documents Your PaperJet 60 can act as a convenience copier and make multiple copies of a document as well as enlarging or reducing your original. Do not use • • • • • Torn, crumpled and rolled paper Paper that is too thin Wet or moist paper Carbon paper Correction fluid, paper clips or staples. To copy a document Insert the document to be copied into the document feeder. Press the Copy button.
PaperJet 60 user guide – Edition 3 – 29.8.00 Using the answering machine Your PaperJet 60 can be set to take messages if you cannot answer calls. WARNING Before you can set the reception mode to TAD/FAX RX you must record outgoing message OGM 1. See ‘Outgoing messages’ below. Outgoing messages (OGMs) Message forwarding announcement You can record your own ‘you have new messages’ announcement and set your PaperJet 60 to call you at a remote location and play this when you have new messages.
PaperJet 60 user guide – Edition 3 – 29.8.00 Press the Start button to begin recording. Display counts down your recording time. Replace handset to end recording, your message is replayed. If you run out of time, your PaperJet 60 automatically stops recording. Press the Stop button to return to standby. To switch the answering machine on/off Setting the reception mode to TAD/FAX RX switches the answering machine on. Press the RX Mode button until the display shows TAD/FAX RX.
PaperJet 60 user guide – Edition 3 – 29.8.00 Message indicators When your answering machine has new (unplayed) messages recorded, the Messages light flashes and the display shows the total number of messages or memos recorded. For example, 2 new messages and 1 old one: TAD/FAX RX 04 08 00 STD Play 03 10.32 To skip forwards or backwards through your messages During play back: Press << to skip back to the start of the previous message. Press >> to skip forwards to the next message.
PaperJet 60 user guide – Edition 3 – 29.8.00 Press the Start button. Display shows REC. FORW. ANNOUNC. You can now start recording your announcement. To forward new messages You can set your PaperJet 60 to call you at a set time at a remote telephone to let you know you have new messages. You can set your PaperJet 60 to forward your messages once only or on a daily basis. You should record an announcement to introduce your messages. When the PaperJet 60 is in standby.
PaperJet 60 user guide – Edition 3 – 29.8.00 To set Announce Only You can set your answering machine to Announce Only where callers will hear your OGM #1 but your machine will not record their messages. This enables you to leave an information announcement. You will still be able to receive faxes.
PaperJet 60 user guide – Edition 3 – 29.8.00 To switch Call screening on/off The messages are: Announcement Your PaperJet 60 is pre-set to play incoming messages through the speaker as they are being recorded. You can switch this feature off. Press the Function button until the display shows TAD SET UP Press the Start button. Display shows ICM ON SPEAKER Press the Start button.
PaperJet 60 user guide – Edition 3 – 29.8.00 To lock/unlock the answering machine You can use your remote access code to prevent other people from listening to your messages by selecting PLAY LOCK and/or from changing the answering machine’s settings by selecting SET-UP LOCK. Press the Function button until the display shows TAD SET UP NOTE If PLAY LOCK is set you will be asked to enter the remote access code after pressing the Play button.
PaperJet 60 user guide – Edition 3 – 29.8.00 Remote access NOTE You can access your answering machine from another phone to play back your messages and change the settings. Remote access code To prevent someone else from accessing your messages from another telephone, your PaperJet 60 answering machine has a 4-digit access code which must be entered. The default setting is 1 2 3 4. Deleting the access code disables remote access and all other features which use the code.
PaperJet 50 user guide – Edition 3 – 29.8.00 NOTE If messages were started using 1 (new message) then 3 takes you to the start of the current message. If messages were started using 2 (all messages) then 3 takes you to the start of the previous message. Changing the settings: To switch toll saver on/off This feature can save you the cost of a remote access call if you have no new messages.
PaperJet 60 user guide – Edition 3 – 29.8.00 Additional features To set the print quality You can adjust the output quality of the printer. There are 2 settings: NORMAL and HIGH QUALITY. The default setting is HIGH QUALITY. Press until the display shows FAX SET-UP Display shows DATE AND TIME Press until the display shows PRINTER PARAMET.
PaperJet 60 user guide – Edition 3 – 29.8.00 To receive a document longer than the paper size To set the number of rings before your fax machine takes a call If you receive a document sent using a longer paper size than the one in your fax machine, you may find the text is cut off. If the fax machine is set to AUTOMATIC RX or PHONE FAX RX, it is pre-set to answer incoming calls after 2 rings. You can make the fax print the remaining text on another sheet.
PaperJet 60 user guide – Edition 3 – 29.8.00 To adjust the duration of the phone call alert beeps To change the remote start code Press until the display shows INSTALLATION When your PaperJet 60 is set to PHONE/FAX RX mode it automatically answers all calls. If it is a phone call, it is set to beep for 20 seconds to alert you to pick up the handset. You can adjust the duration of these beeps. Press until the display shows REMOTE Press until the display shows INSTALLATION START: ON Display shows TEL.
PaperJet 60 user guide – Edition 3 – 29.8.00 To switch the fax tones on and off To adjust the volume of the buzzer Your machine will automatically play dialling tones and fax connection tones over the loudspeaker so that you can hear the progress of the call. You can switch the tones on and off. Press until the display shows FAX SET-UP Press until the display shows INSTALLATION Press to switch between HIGH, MEDIUM, LOW and OFF. Display shows TEL.LINE SET-UP Press to confirm the option displayed.
PaperJet 60 user guide – Edition 3 – 29.8.00 To switch ECM mode on/off ECM (Error Correction Mode) is a system for correcting errors caused by interference on the line. When switched on, the display shows E when sending or receiving to/from another machine using ECM. The default setting for your machine is to have ECM switched ON and you should not have to change it. However, you can switch it off if you wish.
PaperJet 60 user guide – Edition 3 – 29.8.00 To cancel polling To set a document for polling by another fax machine When you have set a polling time Press until the display shows POLLING RX Display shows ALREADY ENTERED Display shows CHANGE PARAM? To display CANCEL SETTING? To confirm cancellation. Your fax machine returns to standby. Insert a document in the document feeder. Display shows DOCUMENT READY Set the resolution and contrast if necessary. Press until the display shows POLLING TX Press twice.
PaperJet 60 user guide – Edition 3 – 29.8.00 To change the silence detection time Press until the display shows INSTALLATION. Display shows TEL.LINE SET UP. Press until the display shows SILENCE LAPSE: 6. Press to set the lapse time to 3, 4, 6, 8, 10 seconds or NO (off). Press to confirm the option displayed. Press to return to standby. Caller Display If you have subscribed to your network provider’s caller display service your PaperJet 60 will display caller information.
PaperJet 60 user guide – Edition 3 – 29.8.00 Call Sign (Distinctive ringing) If your network offers the possibility of having two or more numbers on the same telephone line, each number will have a different ring melody. NOTE Once the ring melody has been learnt you can switch the distinctive ring on and off by selecting ON or OFF in the DISTINCT. RING menu.
PaperJet 60 user guide – Edition 3 – 29.8.00 Connecting to a switchboard You can store the access code required to get an outside line so that you only have to press the EXTERNAL button. With some switchboards you may also need to switch your PaperJet 60 from TONE dialling to PULSE dialling. Check with your switchboard manager or supplier to see if this is necessary. To set the dialling mode and access number Press the < > buttons to display the options: FLASH or PREFIX.
PaperJet 60 user guide – Edition 3 – 29.8.00 Using the External button You can use the External button to insert the access code before numbers stored in the one touch and speed dial memories. Before entering the number (pages 21–22), press External, an E will appear in the display, and continue entering the number as normal. When dialling manually, just press External before dialling the number.
PaperJet 60 user guide – Edition 3 – 29.8.00 Help The error light comes on and an error message is displayed. An error report is automatically printed. Press the Stop button to reset the machine and check the message against the Error Messages list, page 51. If there is a power failure In the case of power failure, the fax machine will keep the data for: • date and time • machine settings • numbers stored in the one-touch and speed dial memories • reports If you run out of paper or ink.
PaperJet 60 user guide – Edition 3 – 29.8.00 Your machine does not receive faxes automatically • Check that is has not been set for manual reception. • Check that you have ink and paper. • Check for paperjams. You cannot print faxes or copy documents • Check for paper jams. • Check that you have ink and paper. • The type of paper you are using may not be correct, check paper size and weight shown on page 15.
PaperJet 60 user guide – Edition 3 – 29.8.00 Error codes Other problems may be accompanied by a display of ERROR CODE and a number. Check the number against the list below. CODE 50 MESSAGE ERROR CAUSE ACTION OK No message. Operation completed successfully No action. 03 RECEIVER DOES NOT ANSWER The number you are calling does not answer or is not a fax or there is no dial tone. Check for dial tone by lifting the handset and if OK try calling again. 04 ERR.
PaperJet 60 user guide – Edition 3 – 29.8.00 Error messages If you see an error message on the display, check here for its meaning and solution. Messages are listed in alphabetical order. AUTOREDIAL nnn COVER OPEN Close the printer compartment cover. DOC IN MEMORY A received fax is stored in the memory because it could not be printed right away. Check the problem on the display and clear it. Last fax call failed. Your machine will redial after nnn seconds. LAST TX ERR.
PaperJet 60 user guide – Edition 3 – 29.8.00 POLL. RETRY nnn The last polling call failed. Your fax is waiting to redial the number after nnn seconds. Beeps Error beeps REMOVE DOCUMENT, PRESS Short beep – wrong key pressed when following a set of instructions. A document jam has occurred. Press the Stop button and if the page is not ejected automatically, remove it by hand. (See Removing jammed pages, page 57.) Long beep – unsuccessful procedure.
PaperJet 60 user guide – Edition 3 – 29.8.00 Maintenance 2 Pull the green levers towards the front of the machine to release the printhead assembly. Cleaning your PaperJet 60 First disconnect it from the mains power supply and the telephone line. 3 Lift out the assembly. Clean with a cloth dampened with diluted washing-up liquid. Never use household polish as this may damage your fax machine. Never use a dry cloth as this may cause static shock.
PaperJet 60 user guide – Edition 3 – 29.8.00 6 Insert the new assembly into the holder with the electrical contacts facing towards the front of the machine. 2 Gently pull the black lever at the side of the printhead assembly to the side to release the cartridge. 7 Pull the assembly towards the front of the machine until you hear it click into position. 3 Lift out the cartridge. 4 Remove the new cartridge from its packaging. Holding it by the finger grip, peel off the protective film.
PaperJet 60 user guide – Edition 3 – 29.8.00 Manually cleaning the printhead contacts Lift the printer compartment cover. FRONT OF MACHINE Remove the print cartridge and head. 6 Close the cover To clean the print head and nozzles If the printing quality deteriorates you can quickly clear the print head and test the nozzles with a print-out showing their condition. Use a slightly damp cloth to clean the electrical contacts taking care not to touch the nozzles.
PaperJet 60 user guide – Edition 3 – 29.8.00 Cleaning the print head pad Cleaning the optical scanner Lift the printer compartment cover. Dust or dirt on the optical glass may cause scanning problems such as vertical lines on a received fax or copied document. Move the print cartridge to the right hand side of the machine. If after cleaning, you still get vertical streaks on printed documents, contact your service engineer. NOTE Clean excess ink off the print head pad with a dry cotton swab.
PaperJet 60 user guide – Edition 3 – 29.8.00 Removing jammed pages If a document or sheet of paper becomes jammed while sending a fax or during copying the display shows REMOVE DOCUMENT, PRESS If paper used to print received faxes or photocopies becomes jammed the display shows PAPER ERROR, PRESS First try ejecting the paper by pressing the Stop button. If the paper does not come out automatically: Remove any paper still in the feeders. Lift the printer compartment cover.
PaperJet 60 user guide – Edition 3 – 29.8.00 Technical information PaperJet 60 Model ......................................................Desktop transceiver Display ....................................................LCD 16 + 16 characters. Memory capacity* .....................................21 pages Dimensions Width ......................................................359mm Depth ......................................................234 + 84mm (with paper support extension) Height ...................
PaperJet 60 user guide – Edition 3 – 29.8.00 Reception features Printing method . . . . . . . . . . . . . . . . . . . . . Printing on plain paper with ink jet printer Max. printing width . . . . . . . . . . . . . . . . . . . 208mm Printing paper . . . . . . . . . . . . . . . . . . . . . . . A4 (210 x 297mm), Letter and Legal US Letter (216 x 279mm) and US Legal (216 x 356mm) Weight 70-90gsm Paper feed . . . . . . . . . . . . . . . . . . . . . . . . .
PaperJet 60 user guide – Edition 3 – 29.8.
PaperJet 60 user guide – Edition 3 – 29.8.
PaperJet 60 user guide – Edition 3 – 29.8.
PaperJet 60 user guide – Edition 3 – 29.8.00 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. TouchtoneTM is a registered trade mark of British Telecommunications plc in the UK. © British Telecommunications plc 2000.
