UK’s best selling phone brand† Quick Set-up and User Guide BT3510 Digital Cordless Phone with Answering Machine
Important – please read first • Only use the line cord, power supply and rechargeable batteries supplied with your phone. • Make sure that the power supply is connected to a known working socket. • Connect your phone to the power supply and allow the batteries to charge for 24 hours before connecting the line cord to your telephone socket.
Check box contents 3 Telephone line cord (pre-installed) Handset Base Mains power adaptor (item code 066270) 2 x AAA Ni-MH 550 mAh rechargeable batteries (already in handset) Contents for each additional handset (multipacks only) Handset Charger Mains power adaptor (item code 066270) 2 x AAA Ni-MH 550 mAh rechargeable batteries (already in handset) IMPORTANT Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this product might not work.
Quick set-up guide Where to put your phone • Place the base within 3 metres of a mains power socket and 1.8 metres of a phone socket so the cables will reach. • Make sure it’s at least a metre away from other electrical appliances to avoid interference. 1 Plug in 1. Plug the mains power adaptor into the base, with the cable clipped in the groove provided. 1 • Don’t place the phone or base in a bathroom or other humid area. • The product works by sending radio signals between the handset and base.
Quick set-up guide 2 Activate the batteries and follow the Set-up wizard 1. Activate the batteries by pulling the plastic tab away from the back of the handset. Rechargeable batteries already fitted Remove this tab and charge batteries for 24 hours before use. 2. The handset will check for a link with the base station, once found the screen will show Please set the time and date.
Quick set-up guide Battery performance • To keep the batteries in the best condition, leave the handset off the base for a few hours at a time. • Running the batteries right down at least once a week will help them last as long as possible. • After charging your handset for the first time, subsequent charging time for the batteries is approximately 8 hours. • The charge capacity of rechargeable batteries will go down over time, which will reduce the talk and standby time.
Quick Quick set-up set-up guide guide If you ever need to remove the batteries, simply slide open the battery compartment cover and ease out the batteries. 3 Go! Your BT3510 is now ready for you to use • For help setting the date and time, go to page 58. • For instructions on making a call, go to page 19. • For help personalising your phone’s settings, go to page 50. • For instructions on using the answer machine, go to page 37.
In this guide Getting to know your phone Handset buttons...............................12 Voicemail (1571)..............................23 Handset display/display icons............14 Keypad lock......................................24 Finding your way around your phone.15 Turn the handset ringer on or off........24 Menu map........................................16 Turn Eco mode on or off....................25 Base.................................................18 Finding handset (paging)......
In this guide Edit a speed dial entry.......................33 Set the answer mode (Answer & Record or Answer Only).....40 Delete a speed dial entry...................33 Set the answer delay.........................41 Caller Display and the Calls list Caller Display....................................34 Set the maximum message length......41 Calls list............................................34 Call screening...................................42 View/dial an entry in the Calls list.......
In this guide Operating your answer machine remotely.............................49 Set an alarm ....................................59 Settings Set the handset ringtone for external or internal calls.................................50 BT Calling Features Pre-stored numbers in the Calling Features menu..................................60 Set the handset ringer volume...........50 Using Call Diversion...........................61 Turn the handset tones on or off........51 Using Ringback...........
In this guide General information Safety information............................72 Cleaning...........................................73 Environmental..................................73 Product disposal instructions.............73 Guarantee........................................74 Technical information........................75 Connecting to a switchboard.............75 Recall (R)..........................................75 R&TTE..............................................75 Declaration of Conformance..
Getting to know your phone Handset buttons Left option button Press to enter the main menu, access sub menus and confirm options shown on the display above the button. Vol/Up In standby, press to change the ringer volume. In talk mode, press to increase the incoming speech volume. In menu mode, press to scroll up through the options. Contacts Press to access your stored Contacts. Talk/Handsfree In standby mode, press to make and receive calls, see page 19.
Getting to know your phone Right option button Press to confirm the option displayed on the screen above the button, to delete or go back to the previous screen. In answer machine mode, deletes the current message playing. ECO/R (Recall) In standby, long press to turn Eco mode on/off, see page 25. R (Recall) for use with some BT Calling Features and when connected to a switchboard/PBX. End call/on or off Press to end a call. In standby, press and hold to switch the handset on or off, see page 19.
Getting to know your phone Handset display Handset name Handset display icons Shows handset battery status. Scrolls when the handset is charging. Empty frame flashes when battery needs recharging. On – missed call in the Calls list*. On - incoming call received. On - outgoing call made. On – handsfree speaker on. On – Eco mode is on. The keypad is locked. Handset ringer is switched off. On – answer machine on. Off – answer machine off. Flashing – new answer machine message.
Getting to know your phone Finding your way around your phone Your BT3510 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the next page. 1. 2. 3. 4. When the handset is switched on and at the home screen: Select Menu by pressing the Left option button to open the main menu. Use the or button to scroll through the available menu options. When the menu you want is displayed, press the Left option button .
Getting to know your phone Menu map Answer Phone Play Messages (x new msg) Delete all old messages Outgoing Message Record Memo Answer phone on/off Answer mode Answer settings Do Not Disturb On Off Clock/Alarm Alarm Time and Date Time Format Speed dial list Speed dial 1-9 Calling Features Check Diversion Cancel Ringback Call Waiting Reminder Call Call Barring Anon. Call Reject Off On Once On Daily Mon to Fri Sat & Sun 12 hr 24 hr If you need some help, call us on 0800 145 6789* or go to www.
Getting to know your phone Settings Sounds Ringing External Ringtone Internal Ringtone Ringing Volume Handset Tones Keypad Tones On Off Confirmation Tones On Off Handset name Display Contrast Call Settings Level 1-5 Auto Answer Auto End Call Auto join calls First Ring Base Settings Ringing PBX Code Software Version Version: Registration Register Handset De-register handset On Off Change System PIN Reset Settings Clear user data Add new contact Contacts menu Calls menu Save Number Accesse
Base Play When you have new messages, the button will flash. Press once to play new messages. Press during playback to pause playback. Green In use light On when there is power to the base. Flashes when the line is in use or registration is taking place. Red charging light Battery charging light. On when the handset is in the base charging. Skip<< During playback, press once to skip back to the start of the current message. Press twice to skip back to the start of the previous message.
Using the phone To switch the handset off 1. Press and hold until the handset turns off. To switch the handset on 1. Press and hold until the handset turns on. Make an external call 1. Press . 2. When you hear the dial tone, enter the number. Preparatory dialling 1. Enter the number first. If you make a mistake select Del. by pressing the Right option button to delete the last digit. 2. Press to dial. End a call 1. Press . 19 Call timer Your handset will automatically time your outgoing and incoming calls.
Using the phone Auto answer If auto answer is set to On you can answer a call by lifting the handset off the base. If auto answer is set to Off, you’ll need to lift the handset off the base and press too. Auto answer On is the default setting. See page 53. Receive a call When you receive a call, the phone rings and the display shows Incoming call and .
Using the phone Mute 1. During a call, select Mute by pressing the Right option button. The display shows Call muted and your caller can’t hear you. 2. Select UnMute to return to your caller. Incoming speech / Handsfree volume 1. Press or to increase or decrease the volume. The first press will present the Call volume screen so you can see the current volume level. Subsequent presses will change the volume, you will hear the volume level with each press. Make a handsfree call 1.
Using the phone Answer a call handsfree When the phone rings: 1. Press after the call has been answered. The call is transferred to the handset loudspeaker. Switch to handsfree during a call 1. During a call, press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again. Redial Telephone numbers that you have called are saved in the Calls list. There is not a separate redial list, all calls are saved in the Calls list.
Using the phone Voicemail (BT 1571) 1. If you have subscribed to BT Answer 1571 you can press and hold to listen to your messages. Do not disturb This feature allows calls to be presented silently with minimal notification. When set to On, the base and handset ringer volumes (on all handsets registered to the base) will be set to Off. The handset backlight will not come on when the phone rings and the only tones that the handset will emit are the battery low and out of range warnings.
Using the phone You can lock the keypad so that it can’t be used accidentally while you’re carrying it around. With the keypad locked, you can still call the emergency services on 999 and 112 using preparatory dialling and you can still answer incoming calls and operate the in call features as normal. When the call is comes ended, the on again. Keypad lock To lock the keypad 1. Press and hold for 2 seconds.
Using the phone Turn Eco mode on or off With Eco mode on, the handset only uses the transmission power it needs to communicate with the base rather than full transmission power all the time. 1. Long press to turn Eco mode on or off. The icon will then be displayed to indicate that Eco mode is on, when not displayed, Eco mode is off. Find handset (Paging) You can ring a handset to help find it. 1. Press on the base.
Contacts Entering names Use the keypad letters to enter names, e.g. to store Tom: Press once to enter T. Press three times to enter o. Press once to enter m. Writing tips To delete the last digit/ character entered, select by pressing the button. to switch between Press text entry modes: sentence case (Abc), upper case ABC), lower case (abc) or numeric (123). Press to insert a space. To enter a pause in a contact number When storing a number, press and hold in the place where you want the pause.
Contacts Character map 1 2 3 4 5 6 7 8 9 0 & . , ‘ ? ! @ 1 a b c 2 à á â ã æ ç d e f 3 è é ê ë ë g h i 4 î ï ì í j k l 5 £ m n o 6 ö ô ò ó õ ø ñ p q r s 7 $ ß t u v 8 ü ù ú û w x y z 9 space 0 + £ $ # * * * # Changes text entry mode (sentence case, upper, lower or numeric) View/dial a contact 1. From the home screen, press . The first entry will be displayed. 2. Press or to scroll through and view the entries. 3. To dial an entry, press when the entry is displayed.
Contacts You cannot edit the special contact entries that the handset has pre-programmed in memory. When you delete an entry, it will only be deleted on the handset you are using. If you have more than one handset registered to the base you will need to delete the entry manually from each handset. You cannot delete the special contact entries that the handset has pre-programmed in memory. Edit a contact entry 1. From the home screen, press . 2.
Contacts Delete all contacts 1. From the home screen, press . The first entry will be displayed. Select Options by pressing . 2. Press until Delete all contacts is displayed and . press 3. Delete all contacts? is displayed, press to confirm. The display will show All contacts deleted and you will hear a confirmation tone. View the contact memory status 1. From the home screen, press . The first entry will be displayed. Select Options by pressing . 2. Press until Memory Status is displayed and . press 3.
Contacts 1. 2. 3. 4. Copy a contact (only available if you have more than one handset) From the home screen, press . The first entry will be displayed. Press or to scroll to the entry you want to copy and select Options by pressing . Press until Copy contacts is displayed and . press Copy only and the contact’s name will be displayed, . press If you only have 2 handsets registered to the base: The display will show Copying to and the handset name/number you are copying to.
Contacts Copy all contacts (only available if you have more than one handset) 1. From the home screen, press . The first entry will be displayed, select Options by pressing . 2. Press until Copy contacts is displayed and . press 3. Press to display Copy all contacts and . press If you only have 2 handsets registered to the base: The display will show Replace contacts list? , the handset name/number you are Press copying to will be displayed.
Speed dial You can allocate a name and number to each of to . Button is the Speed dial buttons pre-programmed with 1571 but you can delete this and replace it with an entry of your choice. Once a Speed dial entry has been stored you can simply press and hold the Speed dial button to automatically dial the number stored under it. If you try to save a Speed dial entry under a Speed dial button that has already been populated, the display will show Replace number? and you will hear an error tone.
Speed dial Dial a Speed dial entry 1. Press and hold the Speed dial button to under which the entry you want to dial is stored. The number will be dialled automatically. Edit a Speed dial entry 1. Select Menu by pressing , scroll to Speed dial list and press . The first entry will be displayed. 2. Press or to display the entry you want to edit and select Options by pressing . 3. Edit speed dial is displayed, press . 4. Edit the number by selecting Del. to delete digits to and then enter the new digits.
Caller Display and the Calls list You’ll need to subscribe to your network provider’s Caller Display service for this feature to work. You might have to pay a fee. For more information on BT Calling Features, call BT free on 0800 800 150. For the caller’s name to be displayed, make sure you’ve stored the full telephone number in your contacts list, including the dialling code.
Caller Display and the Calls list Missed call notification The missed call icon will be displayed on the home screen when incoming calls have been missed and the number of missed calls will be shown e.g. 10 new calls. You can clear the notification by viewing the calls list on any handset registered to the base. The icon will still be presented for missed calls in the calls list so you can differentiate between calls. See, “Calls list indicators”, opposite. View/dial an entry in the Calls list 1. Press .
Caller Display and the Calls list If you need to edit the number or name, press or to move cursor left or right and Del. to delete unwanted digits/ characters then use the keypad to enter new ones. 3. Enter the new contact’s name using the keypad and press . 4. The number will be displayed, edit if necessary and press . Contact saved will be displayed and you will hear a confirmation tone. 5.
Answer machine Your BT3510 can digitally record up to 20 minutes of messages. You can operate your answer machine from: the handset, the base or remotely from any other Touchtone™ telephone. Using the answer machine from the handset Switch the answer machine on or off 1. Select Menu, Answer Phone is displayed, press . 2. Press until Answer phone on/off is displayed, . press 3. Press or to select On or Off then press to save.
Answer machine When recording your Answer Only message, remember to let your caller know that they won’t be able to leave a message. Record your own outgoing message 1. Select Menu, Answer Phone is displayed, press . 2. Press until Outgoing Messages is displayed, . press 3. Press or to display the outgoing message mode you want: Answer and record or Answer only . and press 4. Record message is displayed, press . Follow the voice prompt to record your message and select Save when you’ve finished. 5.
Answer machine 4. Press to display Play current message and to hear the outgoing message. If press the current outgoing message being played is your recorded message you can delete it if you want to by selecting Delete. Reinstate the pre-recorded outgoing message 1. Select Menu, Answer Phone is displayed, press . 2. Press until Outgoing Messages is displayed, . press 3. Press or to display the outgoing message mode you want: Answer and record or Answer only . and press 4.
Answer machine You can record a memo message on the answer machine for other users to hear when they listen to messages. You can only record memos using the handset. Memo messages are played back in exactly the same way as normal answer machine messages, see page 43 and 45. The default outgoing message mode is Answer & Record using the female voice. Record a memo 1. Select Menu, Answer Phone is displayed, press . 2. Press until Record Memo is displayed, . press 3.
Answer machine 1. 2. 3. 4. 5. 1. 2. 3. 4. 5. Set the answer delay Select Menu, Answer Phone is displayed, press . Press until Answer Settings is displayed, . press Press or to select either Answer and record or Answer only and press . Answer delay is displayed, press . Press or to display the number of rings you want (0-9 rings or Time saver) and press . Saved will be displayed.
Answer machine When the message alert is set to On, the base will beep at regular intervals. The default setting is On. Set the message alert on or off 1. Select Menu, Answer Phone is displayed, press 2. Press until Answer Settings is displayed, . press 3. Answer and record is displayed, press . 4. Press to display Message alert on/off and . press 5. Press or to display On or Off and press . Saved will be displayed. .
Answer machine Using call screening When the phone rings, wait for the answer machine to take the call. When the caller begins to leave a message, the display will show Listen? If you want to talk to the caller, press to take the call. This will stop the recording if it’s started. Message playback using the handset When you receive new messages you will be notified by a message on the handset display and button on the base will flash: a fast flash the indicates new (unplayed) messages.
Answer machine New (unplayed) messages are played first (oldest to most recent) and then old (played) messages (oldest to most recent). If the memory is full, the display will show Answer phone memory full when you enter the Answer phone menu. You can still playback your messages by , however, pressing “Memory full”, will be announced before new or old messages are played back. Message playback is stopped if you receive an incoming call.
Answer machine Using the answer machine from the base Switch the answer machine on or off Press to toggle between On and Off. The setting is announced. When the answer machine is button. On, the text ‘On’ will light up on the Message playback using the base Press . If you have messages they will be played, new (unplayed) messages first followed by old (played) messages. During playback: Press to stop playback. The base will return to idle. to pause and resume playback.
Answer machine Memory full If there is only 10 seconds of memory capacity left when a caller is leaving a message they will hear, “Please complete your message within 10 seconds.” If a caller is still leaving a message when the memory expires they will hear, “Memory full. Thank you for calling”, and the call will be ended. If your answer machine memory becomes full and it is set to Answer and record it will automatically switch to Answer only mode.
Answer machine Set the remote access PIN for the first time 1. Select Menu, Answer Phone is displayed, press . 2. Press until Answer Settings is displayed, . press 3. Press until Remote access is displayed, . press 4. Set PIN to use remote access is displayed, press . 5. Enter a 4 digit PIN of your choice and press . 6. Enter the 4 digit PIN again to confirm and . The display will show New Access press PIN saved. Change the remote access PIN 1. Select Menu, Answer Phone is displayed, press 2.
Answer machine 6. Enter the new 4 digit PIN, press and then enter the new PIN again and press . The display will show New Access PIN saved. You cannot turn Remote access On until you have set a remote access PIN. The default setting is Off. 1. 2. 3. 4. 5. Turn remote access on or off Select Menu, Answer Phone is displayed, . press Press until Answer Settings is displayed, . press Press until Remote access is displayed, .
Answer machine Operating you answer machine remotely 1. Dial your phone number. 2. When you hear your outgoing message, press and enter your 4 digit remote access PIN. 3. Follow the voice prompts to: Play main menu Play all messages Skip back during playback Delete a message during playback Skip forward during playback Turn answer machine on Turn answer machine off * If you need some help, call us on 0800 145 6789* or go to www.bt.
Settings Handset settings Choose from 5 handset ringtones. The default external ringtone is Melody 1 and the internal ringtone is Melody 2. 1. 2. 3. 4. There are 5 handset ringer volume levels plus Ringer Off. The default setting is Level 3. If you turn the ringer off, the icon will be displayed on the home screen. Set the handset ringtone for external or internal calls Select Menu, scroll to Settings and press . Sounds is displayed, press . Ringing is .
Settings 4. The current external ringtone will play at the current volume. Use the or button to increase or decrease the volume, or turn the ringer off. You will see the volume level change on the display or Ringer Off will be displayed if you turn the ringer off. 5. Press to save your choice. Saved will be displayed and you will hear a confirmation tone. 1. 2. 3. 4. Turn the handset tones on or off Select Menu, scroll to Settings and press . Sounds is displayed, press .
Settings A handset name can be a maximum of 12 characters. If you name your handset, the handset number will be removed, e.g. instead of saying Kitchen 1 the name would just be Kitchen. To revert back to the default handset name (Handset x), delete all the characters and . press There are 5 contrast levels to choose from. The default setting is Level 3. Change the handset name 1. Select Menu, scroll to Settings and press . 2. Sounds is displayed, press until Handset Name is . displayed and press 3.
Settings 1. 2. 3. 4. Change the call settings Select Menu, scroll to Settings and press . Sounds is displayed, press until Call Settings is . displayed and press Auto Answer is displayed, press or press to display either Auto End Call, Auto join calls or First Ring and then press . Press or to select On or Off then press to save. Saved will be displayed and you will hear a confirmation tone. Base settings Set the base ringtone 1. Select Menu, scroll to Settings and press . 2.
Settings There are 5 base ringer volume levels plus Ringer Off. The default setting is Level 3. If you’re connected to a switchboard, you might need to enter an access code (e.g.9) before each number is dialled. Your BT3510 can store an access code which is automatically dialled before each number. If you wish to revert to not using a PBX access code, you need to go into the PBX code menu and delete all the digits by selecting Del., then press to save. Set the base ringer volume 1.
Settings 1. 2. 3. 4. Change the system PIN Select Menu, scroll to Settings and press . Sounds is displayed, press until Change System PIN is displayed and press . If the current PIN is 0000, you will be prompted to enter the new 4 digit PIN, then press . (Or, if the current PIN is not 0000,enter the old . (current) 4 digit PIN first and then press Then follow the prompts and enter the new 4 digit PIN). Enter the new 4 digit PIN again and press .
Settings If you reset the handset settings all the handset settings will return to their default settings, e.g. the handset name, ringer melody, all volume levels, display and alarm settings. Reset the handset or base settings 1. Select Menu, scroll to Settings and press . 2. Sounds is displayed, press until Reset is . displayed and press 3. Settings is displayed, press . Handset Settings is displayed, press or press to display Base Settings and then press . 4.
Settings 1. 2. 3. 4. 5. 6. Reset the handset or base user data Select Menu, scroll to Settings and press . Sounds is displayed, press until Reset is . displayed and press Settings is displayed, press to display Clear user data and press . Handset is displayed, or press to display Base and then press . press If the system PIN is 0000 you will be prompted to enter it, then press . If not, you will continue straight to step 5. Clear user data? is displayed, .
Clock/Alarm If you have subscribed to a Caller Display service the time and month will be set when you receive your first call but you will still need to set the year. The default setting is 12 hour. You must enter the full date: day, month and year. if you need to move the Use cursor left and to move the cursor right. The time is set in 24 hour format. If you didn’t set the time and date when you first set-up your phone then you will need to do so before you can set an alarm.
Clock/Alarm Set an alarm 1. Select Menu, scroll to Clock/Alarm and . press 2. Alarm is displayed, press . 3. Press or to display the alarm frequency you want: Off, On Once, On Daily, Mon to Fri or Sat & Sun . and press 4. Enter the alarm time using the keypad and . press 5. Press or to hear and choose the alarm melody you want, press to confirm your choice. 6. You will hear a confirmation tone and the display will briefly show Alarm on and the time you have set.
BT Calling Features You need to subscribe to the specific BT Calling Feature to be able to use some of these services. You might have to pay a fee. For more details on BT’s Calling Features, go to www.bt.com/ callingfeatures, refer to the user guide supplied when you subscribed to the services of your choice or call BT free on 0800 800 150. If you’re not connected to the BT network, some of these features may not be available. Call diversion services might allow other divert options.
BT Calling Features 1. 2. 3. 4. Using Call Diversion: Set All Calls, When Busy or When Unanswered Select Menu, scroll to Calling Features and . press Call Diversion is displayed, press . Press or to display either Divert all calls, Divert when busy or Divert if unanswered and . press Press or to display either: Setup diversion, Cancel diversion or Check diversion and press . Follow the spoken instructions or listen for confirmation/status. Using Ringback 1. Select Menu, scroll to Calling Features and .
BT Calling Features Call Waiting lets you know if another person is trying to call you while you’re on another call. If a second caller rings, you will hear a beep in the handset earpiece. If you’ve subscribed to Caller Display, the display will show the caller’s details as well. Reminder call lets you book an alarm call. Like an alarm clock, except it lets you book an alarm call days in advance. Set repeat reminders every day or as a one-off call to remind you of a specific event.
BT Calling Features 1. 2. 3. 1. 2. 3. Using Call Barring Select Menu, scroll to Calling Features and . press Press until Call Barring is displayed, press . Press or to display either: Set up Call Barring, Cancel Call Barring or Check Call Barring and . Depending on which option you press choose, select the next option you want or listen for confirmation/status. Using Anonymous Call Reject Select Menu, scroll to Calling Features and . press Press until Anonymous Call Reject is displayed, .
Using additional handsets You can register up to five GAP compliant handsets to your BT3510 base to extend your phone system without needing to install telephone extension sockets for each new phone. If a handset becomes un-registered it will need to be registered to the base again. Register handset? will be displayed, press then follow the instructions starting from point 4 opposite. You have 2 minutes to complete the registration process.
Using additional handsets 1. 2. 3. 4. 5. 6. De-register a handset Select Menu, scroll to Settings and press . Press until Registration is displayed and . press Press to display De-register handset and . press Press or to display the handset you wish to de-register and press . If the system PIN is not 0000 then you will be prompted to enter it, then press . If it is 0000, you will continue straight to point 6.
Using additional handsets You can also choose All handsets if you want to call all handsets registered to the base. If a handset answers, the handset name will be displayed on your screen. If an external call is received while an internal call is being made, the handsets registered to the base will display the external call information and you will hear the call waiting tone in the handset earpiece. You can also choose All handsets if you want to call all handsets registered to the base.
Using additional handsets 3. When the other handset answers you can announce the call and then press to transfer the call. Hold a 3-way call Using your handset, you can hold a 3-way call with two external callers. Or, you can hold a 3-way call between 2 handsets, if you have more than 1 registered to your base and 1 external caller. Once the 3-way call is in progress other handsets registered to the base can join the call by pressing . 1. During a call, select Options by pressing button.
Help Phone doesn’t work • Have you activated the batteries correctly? See page 5. • Check that the mains power is correctly connected. No dial tone or line cord error message displayed on screen • Is the telephone cord plugged into the base and phone wall socket? • Check that the mains power is correctly connected. • Only use the telephone cord supplied with the phone. Can’t make or receive calls • Check that the mains power is correctly connected. • The batteries may need recharging.
Help No display • The batteries may be flat, dead or incorrectly inserted. • Recharge or replace the batteries. • • • • Range icon flashes Make sure the handset is registered to the base, see page 64. Check that the mains power is correctly connected to the base. Check that the handset is within range of the base. If the batteries are low, place the handset on the base/charger to recharge. You hear the busy tone when you press • Make sure the handset is in range of the base.
Help Can’t access your messages from another phone • Have you changed the remote access PIN? See page 47. Always keep a note of the new PIN in a safe place. • Has Remote access been turned off? To turn remote access on, see page 48. No Caller Display number/name displayed • Have you subscribed to a Caller Display service from your network provider? See page 60. • The caller may have withheld their number. • Network may not have the callers number information.
Help • • • • Base unit does not ring, but the lights are on Have you connected the telephone line correctly? Do Not Disturb may be switched on, see page 23. Is the base ringer set to off? You may have a faulty line or socket. Try using another socket or line. If you are a BT customer then please call 0800 800 151 or your network provider if you still have problems.
General information Important Safety information This equipment is not designed for making emergency phone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. • Only use the power supply suitable for the BT3510. Using an unauthorised power supply will invalidate your guarantee and may damage the phone.
General information • Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals. Cleaning • Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. Environmental • Do not expose to direct sunlight.
General information Guarantee Your BT3510 is guaranteed for 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT3510 or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
General information Technical information How many telephones can I have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT3510 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.
For a Better Future We’re always looking to make our products last longer and use less power, so we don’t have such a big impact on the environment. To find out about what we are doing, visit bt.com/betterfuture Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract.
