User guide

ManualsBrandsBT ManualsCordless Telephone3000 Executive

Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710

BT Verve 3010

Executive

Digital Cordless Telephone

This equipment is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

*YOU MUST

SUBSCRIBE TO

YOUR NETWORK

PROVIDER’S CALLER

DISPLAY SERVICE BEFORE

YOUR VERVE 3010 EXECUTIVE

WILL DISPLAY CALLER INFORMATION.

A QUARTERLY FEE IS PAYABLE.

User

Guide

Summary of content (53 pages)

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W Y D P Y SU *YO IL O IS R O BS U L U P O U M A DIS R LA VID R N CRI US Q P VE Y E E BE T UA LA R S R TW T E ’ V RT Y E RV S C O O ER CA 30 IC A RK LY LL 10 E B LLE FE ER EX EF R E IN EC OR IS FO U E PA R TI YA MA VE BL TI E. ON . Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
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Verve 3010 user guide ~ 6.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 At a glance Handset Display Navigation button Digit al Cl Used to move up and down Menu options, Directory and Calls list. ity ar Shows status of your handset. Menu button Directory button Press to access your Menu options. Press to access Directory. Green Phone button Red Phone button For making and answering calls. Also to put handset into handsfree operation.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Base Verve 3010 DECT Power/ in Use Digital Clarity Page Power/In use Light Flashes when line is in use. 2 Page button Press to register additional handsets (see page 38) also to call all handsets.
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Verve 3010 user guide ~ 6.
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Verve 3010 user guide ~ 6.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Quick guide Commonly used handset functions and settings Switch OFF the handset (default is ON) hold down. Switch handset ON hold down. Switch Keyguard on Menu Switch Keyguard off Unlock Make a call Redial a number Dial from the directory Dial from the Calls list ▲ then Dir ▲ ▲ ▼ to dial, Menu ▼ ▼ to scroll through the list, to display name or number you wish to dial.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 In this guide Note There is a detailed Index at the back of this user guide, please see page 49.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Introduction For your records Unpacking your BT Verve 3010 Executive Date of purchase: If anything is missing, please contact your place of purchase immediately. One Verve 3010 base station Page ▲ DEF ▼ MN 9 TUV 8 7 0 S Int For guarantee purposes proof of purchase is required so please keep your receipt.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Safety information General Cleaning Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Setting up Plan the location 2 Plug the power supply unit into the wall socket 3 Insert the batteries Situate your product close enough to the telephone and mains power sockets so that the cables will reach. Make sure that it is at least 1 metre away from other electrical products to avoid interference. Do not situate the product in the bathroom or other humid areas.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Battery low warning Note If the battery icon and the words LOW BATTERY appear on the display you will need to recharge your handset before you can use it. Any additional handsets you purchase will need to be individually registered with the base station before they will work with your BT Verve 3010 Executive. See page 38 for registering additional handsets.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 5 Attach the belt clip (optional) Fit the belt clip onto the back of the handset if required. Position belt clip on back of handset, guide and push into the slot provided and twist clockwise until belt clip is secure. SETTING UP Your BT Verve 3010 Executive is now ready for use. Helpline If you have any difficulties setting up or using your BT Verve 3010 Executive, please call the BT Verve Helpline on 08702 403180.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Using the telephone Note To exit a menu at any time press the Back options button, this will take you back one step. Press the RED PHONE button to cancel the operation completely. Press the GREEN PHONE button to dial the number. To end a call Press the RED PHONE button. USING THE TELEPHONE Making and ending calls To make an external call Press the GREEN PHONE button.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 To switch back to using the handset at any time, press the GREEN PHONE button again. In call volume To adjust the in call volume If you want to increase or decrease the volume of your incoming call. ▲ ▼ To adjust the handsfree volume whilst in handsfree mode Press the UP or DOWN arrow on the navigation button to increase or decrease the volume setting. Whilst in handsfree mode you can increase or decrease the handsfree volume.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Place the foam cushion over the earpiece of the headset to aid comfort when placed in the ear. The earpiece needs to be inserted gently in the ear so that it feels secure. Using the Directory You can store up to 100 names and numbers in the telephone directory. You can enter up to 22 digits and up to 12 characters. There are three ways to enter the directory.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 T UV 8 M NO 6 M NO 6 Save Press the 8 button, T appears on the display. Press the 6 button three times until the display shows O. Then press the 6 button to display M. Press the Save options button. ENTER NUMBER is displayed. Save USING THE TELEPHONE Enter the telephone number. Press the Save options button ENTRY SAVED is displayed, a confirmation tone will be heard.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Character map Digit Button 1 1 SPACE & .
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 To insert a pause in the directory Press and hold the # button until a P appears on the display. To view a directory number entry Dir ▼ To dial a name and number in the directory Press the first letter of the name you are looking for. Press the Option button. ▼ Select the required name. Or D ▼ EF 3 Enter the first letter of the name you want e.g. for Emma, press 3 twice to search for names beginning with E.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 To copy a directory entry to another handset Dir ▼ Press the Dir options button. Press the DOWN navigation button to select the entry you want. To copy the entire directory to another handset Dir Press the Option button. ▼ Press the Option button. ▼ USING THE TELEPHONE OK Press the DOWN navigation button until COPY ENTRY is displayed. OK OK Press the Yes options button.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 To edit a directory entry Dir ▼ Press the Dir options button. Press the DOWN navigation button to scroll to the entry you want. To delete an entry Dir ▼ Press the Option button. ▼ OK Press the OK options button. Press the Clear options button and re-enter if you want to make changes to the name. Save Press the Save options button. Clear Press the Clear options button and re-enter if you want to change the telephone number.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 To delete the entire directory Dir Press the Dir options button. To dial a number in the redial list ▲ Press the Option button. ▼ OK Press the DOWN navigation button until DELETE ALL is displayed. ▲ ▼ Press the OK options button. USING THE TELEPHONE Press the OK options button to confirm. ALL DELETED is displayed and you will hear a confirmation tone. NO ENTRIES is displayed on the handset.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 If you have only two handsets registered to the base the second handset will be called directly. Paging If you have multiple handsets registered to the base you can alert handset users that they are wanted, or use this function to locate a missing handset. To accept the incoming internal call press the GREEN PHONE button.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 To transfer an external call between handsets You can forward an external call to another handset registered to the base. 3-way calling You are able to hold a three way conversation between an external caller and two internal callers. To make a 3-way call During an external call: Int Press the Int button. USING THE TELEPHONE If there are only two handsets registered to the base the call will be made automatically to the other handset.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Caller Display IMPORTANT Note To use Caller Display you must first subscribe to the service from your Network Provider. A quarterly fee is payable. For more details on BT’s Select Services call BT free on 0800 800 150. The icon will flash on the handset display if new calls have been received since you last viewed the calls list.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 ▼ CALLER DISPLAY OK Press the DOWN navigation button until CALLS LIST is displayed. Press the OK options button. CALL 1 is displayed followed by the most recently received call (either the name if in the directory or the number). Info Press the Info options button to display the date and time of the call. Back Press the Back options button to get back to the Calls list.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 ENTER NAME is displayed. Enter the name details to go with the number. Save Save Press the Save options button. To delete a call from the Calls list ▼ OK ▼ Info Press the RED PHONE button to return to the idle display. Press the Menu options button. Press the DOWN navigation button until CALLS LIST is displayed. Press the OK options button. Press the DOWN navigation button until you reach the number you want to delete.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Handset settings You can choose a range of settings to suit your personal preferences. Handset ringer melody and volume You have a choice of 10 melodies and 5 volume levels. You can change the external ringer (ring for an external incoming call) or the internal ringer (ring for an internal call). ▲ ▼ Save HANDSET SETTINGS ▼ OK OK OK Press the Menu options button. Press the DOWN navigation button until SETTINGS is displayed.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 ▼ OK Press the DOWN navigation button, CHANGE VOL is displayed. Press the OK options button. The current volume setting is displayed e.g. MEDIUM. ▼ Press the Save options button when you want to select your volume setting. A confirmation tone is heard. Press the RED PHONE button to return to the idle display. To change the internal ringer melody Menu ▼ OK RINGER is displayed, press the OK options button. EXTERNAL is displayed.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 To change the internal ringer melody volume Menu ▼ OK OK Press the Save options button when you want to select your volume setting. Save Press the RED PHONE button to return to the idle display. Press the Menu options button. Press the DOWN navigation button until SETTINGS is displayed. Press the OK options button. RINGER is displayed, press the OK options button. A confirmation tone is heard.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 ▲ ▼ Save To switch ON or OFF press the UP or DOWN navigation button until your required choice is displayed. Press the Save options button. OK ▼ You will hear a confirmation tone. Press the RED PHONE button to return to the idle display. You are able to register your Verve handset to 4 bases. If your handset has been registered to more than one base you can select which one it uses. Menu ▼ OK ▼ Press the Menu options button.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 To switch auto talk on or off When you receive a call, you can answer it simply by lifting the handset off the base station. This is called auto talk. When you switch auto talk off, all calls must be answered by pressing the GREEN PHONE button. Save You will hear a confirmation tone. Press the RED PHONE button to return to the idle display. To give the handset a name The handsets when registered to the base station are assigned numbers.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Enter the name you want. Save Press the Save options button. Save You will hear a confirmation tone. You will hear a confirmation tone. Press the RED PHONE button to return to the idle display. Press the RED PHONE button to return to the idle display. To change the contrast of the handset display To switch keyguard on and off ▼ OK ▼ OK ▲ ▼ Press the Menu options button.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 To reset the handset to the default settings You can restore a handset to its default settings. Registration, the directory and the Calls list are not affected. S Press and hold the S button for ten seconds. You will hear a beep and RESET HS is displayed HANDSET SETTINGS Yes Press the Yes options button. RESETTING is displayed and you will hear a confirmation tone.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Base Station settings System PIN (Personal Identification Number) Your System PIN has a default setting of 0000 but you may want to change this to prevent unauthorised changes to your handset and base settings. To change the System PIN Menu ▼ OK ▼ OK Press the OK options button. NEW PIN? is displayed. Enter your new 4 digit PIN. OK Press the OK options button. CONFIRM? is displayed. Enter your new 4 digit PIN again.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Menu ▼ Press the Menu options button. Press the OK options button, HS PRIORITY is displayed. OK Press the OK options button. BASE SETTINGS Use the UP or DOWN navigation button to select the option you require. Options: PRIORITY OFF – All handsets will ring immediately. PRIORITY 1 – Handset 1 will have ringing priority. Through to.... PRIORITY 5 – Handset 5 will have ringing priority.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 •Storing XXXX as a prefix will prevent any handset from making any outgoing call. When a handset attempts to dial a number that is barred the display will show CALL BARRED. To store call barring prefixes Menu ▼ ▼ OK Enter your 4 digit prefix that you want to bar e.g. 0800 numbers. Save Press the Save options button. Call barring will automatically switch on. Press the DOWN navigation button until BASE SETTING is displayed.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 OK Press the OK options button. SYS PIN? is displayed. Enter your base PIN (factory setting 0000). OK Press the OK options button. To delete call barred prefixes individually Menu ▼ BAR 1: XXXX is displayed. ▼ Press the DOWN navigation button to select which call bar you want to switch off. BASE SETTINGS Press the Option button. BARRING ON is displayed. ▼ OK OK ▼ OK Press the DOWN navigation button until BARRING OFF is displayed.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Press the RED PHONE button to return to the idle display. To switch the hold music on/off Before an external call is transferred to another handset the call is placed on hold. When the call is on hold you can choose whether your caller hears music or not. Save Press the Save options button. A confirmation tone is heard. Press the RED PHONE button to return to the idle display.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Using additional handsets and bases Up to five handsets can be registered and operated from the BT Verve 3010 base. This allows you to make internal calls between two handsets while a third is making an external call.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 D 3 G 4 OK FOUND BASE is displayed when registration is complete. HANDSET 2 Menu Dir To register a Verve 3000 Executive handset to another base station On the handset: Menu ▼ Press either the 2, 3 or 4 button to select which base station you want to register to. Press the OK options button. SYS PIN? is displayed. Enter the 4 digit PIN of the base station you want to register to. OK Press the OK options button.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 To register other GAP handsets to your Verve 3010 base station OK ▼ Providing your handset is GAP (Generic Access Profile) compliant, you can register it to your Verve 3010 base. ADDITIONAL HANDSETS Press and hold the PAGE button on the Verve 3010 base station until the Power/In Use light flashes. After a short period the handset will be registered. The Verve 3010 will allocate the next available internal number to the handset.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Help Note If you experience any difficulties with your BT Verve 3010 Executive, please call the BT Verve Helpline on 08702 403180. Possible cause Solution Handset not registering. The base is not powered. Make sure that the power supply is plugged in at the base and switched on. There are no batteries in the handset. Make sure that the rechargeable batteries (included) are fitted in the handset correctly.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Problem Possible cause No connection between Are you out of range of handset and base station. the base station? Solution Move closer to the base station. Handset is not registered. Register the handset. Base station is not switched on. Handset on the base does Is another handset using not charge. the line for a long time? Maximum charging power is only possible when no calls are being made.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 General information Guarantee Your BT Verve 3010 Executive is guaranteed for a period of 12 months from the date of purchase. The conditions of this guarantee are: • The guarantee shall only apply to defects that occur within the 12 month guarantee period. • Proof of purchase is provided. • The equipment is returned to BT or its agent as instructed.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 we cannot take responsibility for goods damaged in transit.) Please obtain and keep proof of posting from the Post Office. Technical information How many telephones can you have on the line? GENERAL INFORMATION All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT Verve 3010 Executive has a total REN of 1.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 To set the recall mode Menu ▼ OK ▼ Press the DOWN navigation button until BASE SETTING is displayed. Press the OK options button. Press the DOWN navigation button until RECALL MODE is displayed. Press the OK options button. Menu ▼ OK ▼ OK TIMED BREAK is displayed. ▼ Save Press the DOWN navigation button to select the required recall mode TIMED BREAK or EARTH. Press the Save options button. A confirmation tone is heard.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Wall mounting • Fit the base onto the two screws. If necessary, tighten or loosen the screws for the best fit. • Put the handset back in the base and switch the power back on at the wall socket. Wall plug WALL MOUNTING If wall mounting your BT Verve 3010 Executive, use this guide for position. Remove plinth from the Verve base by gently lifting the two clips and sliding upwards.
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Verve 3010 user guide ~ 6.1 Edition ~ 14th October ’02 ~ 4710 Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2002. Registered Office: 81 Newgate Street, London EC1A 7AJ.