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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032

User Guide

BT EDGE 2100

Summary of content (52 pages)

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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Section Welcome… to your BT Edge 2100 digital cordless telephone Digital call quality with a range of up to 300 metres outdoors and up to 50 metres indoors. 100 Name and number directory. Caller Display* lets you see who is calling and keep track of unanswered calls. With Call Waiting*, when you are on a call a soft beep alerts you to another waiting call.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Section This User Guide provides you with all the information you need to get the most from your phone. You must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages. Need help? If you have any problems setting up or using your BT Edge 2100, contact the Helpline on 0870 605 8047. Alternatively, you may find the answer in ‘Help’ at the back of this guide.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 4 In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . . .6 Setting up . . . . . . . . . . . . . . . . . . . . . .6 Getting to know your phone Handset buttons . . . . . . . . . . . . . . . . .9 Handset display icons . . . . . . . . . . . . .10 Base . . . . . . . . . . . . . . . . . . . . . . . . . .11 Navigating the menus . . . . . . . . . . . . .12 Character map . . . . . . . . . . . . . . . . . .12 Menu map . . . . . . .
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 In this guide Call list . . . . . . . . . . . . . . . . . . . . . . . .31 View and dial from the Calls list . . . . . .31 Copy a Calls list number to the directory . . . . . . . . . . . . . . . . . .32 Delete a Calls list number . . . . . . . . . .33 Delete the whole Calls list . . . . . . . . . .33 Call Waiting . . . . . . . . . . . . . . . . . . . . .34 Using additional handsets Registering your handset . . . . . . . . . . .35 Select a base . . . .
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 6 Getting started WARNING Do not place your BT Edge 2100 in the bathroom or other humid areas. The BT Edge 2100 has a range of 300m outdoors when there is a clear line of sight between the base and the handset. When there is no clear line of sight between the handset and the base, e.g. the base is indoors and the handsets is either indoors or outdoors, the range could be reduced to 50m. Thick stone walls will severely affect the range.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Getting started 2. Plug the mains power cord into the underside of the base and into the mains power. The green Power/In use light comes on. Line The red Charging light stays on even when the batteries are fully charged. Talk/Standby time Under ideal conditions, fully charged handset batteries should give about 10 hours talk time or 100 hours standby time on a single charge.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 8 Getting started Additionally, if you have purchased a BT Edge 2100 multiple pack. For each additional handset and charger: 1. Connect the power adaptor to the charger and switch on. 2. Insert the 2 x AAA NiMH batteries supplied into the handset. 3. Place the handset on the charger and charge for at least 24 hours. The red charging light will come on. Your BT Edge 2000 additional handset comes preregistered to the base.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Getting to know your phone Handset buttons Option buttons Let you select options shown on the display, page 12. Talk / Handsfree Press to make or receive calls, page 14. Also used to switch handsfree on and off, page 16. Keypad Recall/Call Waiting/Intercom For use with a switchboard/PBX and BT Calling Features, page 31. For use with Call Waiting, page 34. Use to make internal calls, page 37.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 10 Getting to know your phone Handset display icons – These are the symbols you will see on your handset’s screen. 09:30 Ext BT Edge 02 HS1 Sec Edge 2100 HS1 Handset name The handset name is displayed in standby mode. Handset number The handset number is displayed in standby mode. Keypad lock Displayed when the keypad is locked. Ext External Displayed when an external call is being received or in progress.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Getting to know your phone Base Page Press to page the handset, page 17. Page Power/In use light (GREEN) On when the power is on. Flashes when the handset is in use. BT Edge 2100 Power / In Use Charging Charging light (RED) Comes on when the handset is charging on the base.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 12 Getting to know your phone Exit or go back one level in the menu Press to go back one level or press and hold to return to standby. Navigating the menus If no buttons are pressed for 20 seconds, the handset reverts to standby automatically. When the handset is switched on and in standby: Your BT Edge 2100 has an easy to use menu system. Each menu has a list of options, which you can see on the menu map on the following page. 1.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 14 Using the phone Call timer Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call. Press digits to delete any incorrect The symbol on the display indicates when you are in range of the base. If the symbol flashes and you hear a warning beep, you are out of range and will need to move closer to the base.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Using the phone Or If your handset is off the base, press . Earpiece volume During a call you can adjust the volume of the earpiece/handset receiver. 1. Press or to increase or decrease the volume. As you increase or decrease the volume, the boxes on the display show the volume level. Maximum volume Mid volume Minimum volume Secrecy During a call, you can talk to someone nearby without your caller hearing. 1. Select Sec option.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 16 Using the phone Handsfree Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker. During a handsfree call, press or to change the volume. To switch handsfree off and return to the handset at any time, press . Make a call in handsfree 1. Dial the number then press . 2. Press again.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Using the phone Paging Paging calls cannot be answered by a handset. You can alert a handset user that they are wanted or locate a missing handset. 1. Press Page on the base. The paged handset(s) rings 2. Press Page to stop the paging ring Or The paging ring will stop automatically after one minute if no button is pressed and your handset will return to standby. Press any button on the handset.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 18 Using the phone To enter a pause in a directory number, press the button. For more information on pauses, see page 51. 4. Enter the telephone number. (Enter the full telephone number including the dialling code if you subscribe to a Caller Display service and want the name of your caller displayed instead of the number.) 5. Select OK option to confirm.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Using the phone Edit a name and number 1. Select option. The first directory entry is displayed. 2. Use or to scroll and find the entry you want to edit or search alphabetically. 3. Select Edit option. Edit Name and the name is displayed. 4. Press to delete any incorrect characters, then enter new ones and select OK option to confirm. Edit Number is displayed. 5.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 20 Using the phone If you decide not to delete, select Save option. 3. Select Del option. Delete Entry? is displayed. 4. Select Del option to confirm. Entry Deleted is displayed and you hear a confirmation beep. 5. Press and hold to exit and return to standby. Redial If the number is stored in the Directory and a name/number match is found, the name will be displayed instead. The last 20 telephone numbers called are saved to a redial list.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Using the phone Copy a number from the redial list to the directory 1. Press . The last number called is displayed. 2. Use or to scroll to the number you want then select Copy option. Enter Name is displayed. 3. Enter a name using the keypad (as shown on page 16) then select OK option. Enter Number is displayed. 4. Edit the number if you need to then select OK option to confirm. 5. The handset ringer melody options are displayed.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 22 Using the phone Delete a redial number 1. Press . The last number called is displayed. 2. Use or to scroll to the number you want then select Del option. Delete Entry? is displayed. If you decide not to delete, select Save option. 3. Select Del option to confirm. Entry Deleted is displayed. 4. Press and hold to exit and return to standby. Delete all numbers from the redial list 1. Press . The last number called is displayed. 2.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Base settings 23 Base ringer volume The base has 5 ringer volume settings: Off or 1 to 4. The default setting is 4. 1. Press or until Base Settings is displayed then select OK option. 2. Base Ringer Volume is displayed, select OK option. 3. The current setting is highlighted. Press highlight the volume you require. or to You will hear a sample ring for all settings (except off). 4. Select OK option and you will hear a confirmation tone. 5.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 24 Base settings Dial mode 1. Press or until Base Settings is displayed then select OK option. 2. Press or until Dial Mode is displayed then select OK option. 3. The current setting is highlighted. Press highlight the dial mode you require. or to 4. Select OK option and you will hear a confirmation tone. 5. Press and hold to exit and return to standby.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Base settings Restore default settings You can restore your BT Edge 2100 to its default (original) settings. Please note this will delete your phonebook, redial and calls list. 1. Press or until Base Settings is displayed then select OK option. Default settings Earpiece Volume 3 Handset and Base Ringer Volume 4 Handset and Base Ringer Melody 1 PIN code 0000 Handset Name BT Edge 2.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 26 Handset settings Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it around. To lock the keypad: If you press any button while the keypad lock is on, the display will show Press Unlock then for 2 seconds and then returns to standby. IMPORTANT If the keypad is locked you will NOT be able to dial the emergency numbers 999 and 112 1. Press then press . Display will show Unlock . To unlock the keypad: 1.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Handset settings Handset ringer volume The handset has 5 ringer volume settings: Off and 1– 4 where, 1=low and 4=high. The default setting is 4. 1. Press or until Handset Settings is displayed then select OK option. 2. Press or until Handset Ringer Volume is displayed then select OK option. 3. Use the or to choose between External Volume or Internal Volume. Press OK. 4. The current setting is highlighted. Press highlight the volume you require.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 28 Handset settings 4. The current melody is highlighted. Press highlight the melody you want. or to 5. Select OK option and you will hear a confirmation tone. 6. Press and hold to exit and return to standby. Handset warning tones Your BT Edge 2100 allows you to set beeps/warning tones to alert you to various situations.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Handset settings Auto answer If you set Auto Answer to ON, when you receive an incoming call and the handset is in the base, you can pick it up to answer the call. You do not need to press . 1. Press or until Handset Settings is displayed then select OK option. 2. Press or until Auto Answer is displayed then select OK option. 3. Select either the Off or On option. You will hear a confirmation tone. 4. Press and hold to exit and return to standby.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 30 Handset settings 4. Select OK option and you will hear a confirmation tone. to exit and return to standby. 5. Press and hold Handset language You can change the language that is shown on your handset display. The available languages include English, Français, Deutsch, Italiano and Espanol. 1. Press or until Handset Settings is displayed then select OK option. 2. Press or OK option. until Language is displayed then select 3.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 BT Calling Features Caller Display If you have subscribed to a Caller Display Service, you will be able to see your caller’s number on your handset display (provided it is not withheld) prior to answering the call. If your caller’s name and number are stored in the Directory and a name/number match is found, you will see the caller’s name on the display instead.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 32 BT Calling Features 2. Use or to scroll through the list. 3. To dial a displayed number, press . The number will be dialled automatically and the display will show Dialling. Or, Press and hold to exit and return to standby. When all new calls have been viewed New will disappear and the call counter will return to 00. Copy a Calls list number to the directory 1. Select option. The most recently received number or name will be shown. 2.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 BT Calling Features Delete a Calls list number 1. Select option. The most recently received number or name will be shown. 2. Use or you want. to scroll through the list to the number 3. Select Del option. Delete Entry? Is displayed. 4. Select Del option again to confirm. Entry Deleted is displayed and then the next entry in the Calls list. 5. Press and hold If you decide not to delete, select Save option. to exit and return to standby.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 34 BT Calling Features Call Waiting With Call Waiting, during a call, if another caller is trying to reach you, you will hear a soft beep every 5 seconds. If you have also subscribed to a Caller Display Service, the caller’s number (or name if stored in the Directory) will be shown on the display for 20 seconds, after this time the display will return to your first caller’s details.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Using additional handsets You can use up to five BT Edge 2000 additional handsets with your BT Edge 2100 to extend your phone system without needing to install extension sockets for each new phone. Your BT Edge 2100 handset can also be registered to up to 3 other bases. You can then select the base you would prefer to use.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 36 Using BT Edge 2000 additional handsets Default PIN is 0000. 5. Enter your 4 digit PIN. The display shows, e.g. Search 2 (for base 2) and the icon flashes. When the base is located, your handset display will be updated with the handset number for the selected base. Select a base If your BT Edge 2100 handset is registered to more than one base, you can select which base to use.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Using BT Edge 2000 additional handsets De-register a handset 1. Press or until Registration is displayed, then select OK option. You cannot de-register the handset you are using. 2. Press or until De-Register Handset is displayed, then select OK option. 3. Enter your 4 digit PIN, then select OK option. 4. Press or OK option. to select a handset (1 – 5) then select Once de-registered the display will show Handset Not Registered.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 38 Using BT Edge 2000 additional handsets During your call: 1. Press and hold . Your external caller will be put on is hold and will hear a tone. Transfer To Handset displayed. 2. Enter the handset number that you want to transfer the call to and then press OK. The called handset will ring and the display shows Internal Call Handset X. At the called handset, the user can press the call.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Help Replacing the handset batteries After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing. 1. Slide the battery compartment cover down to remove it. 2. Take out the old batteries and replace with 2 new ones, then replace the battery compartment cover. General Phone does not work Have you installed the batteries correctly? See pages 6-7.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 40 Help Cannot dial out or receive calls Check that the mains power is correctly connected. The batteries may need recharging. Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again. If it still does not work disconnect the batteries and mains power for 10 minutes, then reconnect and try again.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Help No display The batteries may be flat, dead or incorrectly inserted. Recharge or replace the batteries. icon flashes Is the handset registered correctly to the base, see page 35. Check that the mains power is correctly connected. Check that the handset is within range of the base. icon flashes The batteries are low, place the handset on the base to recharge. icon not scrolling Try cleaning the charging contacts.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 42 Help No Caller Display number/name displayed Have you subscribed to a Caller Display service from your network provider, see page 31. The caller may have withheld their number. An exact name/number match was not found in your Directory. Check that you have stored the full STD dialling code.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Help You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still experience problems. Base charging light not working Try cleaning the charging contacts on the base. Check that the mains power is correctly connected. Buzzing noise on my phone or on other electrical equipment nearby Sometimes your BT Edge 2100 can interfere with other electrical equipment if it is placed too close.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 44 General information IMPORTANT This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom. Safety Only use the power supply included with the product.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 General information Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference. Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 46 General information Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms. Do not expose your product to fire, explosive or other hazardous conditions. There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord from the base for the duration of the storm.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 General information The conditions of this guarantee are: The guarantee shall only apply to defects that occur within the 12 month guarantee period. Proof of purchase is provided. The equipment is returned to BT or its agent as instructed. This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 48 General information requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent Helpdesk Solutions on 08702 405029 or a local qualified repairer. Returning your phone If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 General information telephone types there is no guarantee of ringing, even when the REN is less than 4. For your records Any additional handsets and chargers that you register have a REN of 0. Date of purchase: Only use approved base mains power supply, item code: 872260. Place of purchase: Serial number: If you have purchased a BT Edge 2100 multiple pack, the item code for the charger mains power supply is 021299. Only use approved batteries.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 50 General information Declaration of Conformance Hereby, Suncorp Technologies declares that this BT Edge 2100 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformance for the BT Edge 2100 is published on the website: http://www.suncorptech.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 General information Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone and pulse dialling and timed break recall. If in doubt please consult your service provider.
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BT Edge 2100 – Issue 2 – Edition 1.0 – 25.08.05 – 7032 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2005. Registered Office: 81 Newgate Street, London EC1A 7AJ.