Wireless Freedom to Talk & Surf CA L TO LE R Y D SE OU ISP RV R N LA IC E Y. E T HA BE WO YO ND FO RK U CA SE RE ’S MU IN LLE T W YOU CA ST FO R IL R L L S RM DI L S BT ER UB S P AT L HO ON DIS SC IO AY W -A PL RIB N. IR AY E BT On-Air 1800 User Guide This product is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
At a glance In Use Shows that the handset is in use. In range Handset Indicates that you are in range of the base station. Silent mode Displayed when the handset ringer has been switched off. Incoming calls will not cause the handset to ring. Stored messages Indicates that you have old messages stored. Battery Shows the status of the handset battery. When the battery is fully charged, the icon is completely shaded. As the battery is used, the shaded area is reduced.
BT On-Air USB unit Status (light) Meaning ON In range of base. Ready to connect to the Internet. Flashing Evenly Connected to Internet Slow Blinking Looking for the base. Base not in range. Internet connection not possible. OFF Computer switched off. Internet connection not possible. BT On -Air USB About Provides product version information. Status light Register button To register to a new base. Signal strength bar Base stations Lists all bases registered to this USB unit.
Quick guide to main features During a call: Function Button combination Adjust earpiece volume ▲ and ▼ buttons Secrecy C (press C again to cancel) Monitor OK 0 ( OK Intercom again to cancel) 0 Intercom Record conversation PQRS 7 ( PQRS 7 again to stop recording) Intercom internal number then Transfer to another handset Intercom to transfer or Handset settings: 4 Function Button combination Silent ring OK 1 Ringer volume OK 2 Ringer melody OK Keypad beeps and volume OK
Quick Guide to operating the answering machine From the handset: Function Button combination Record your outgoing message (OGM) For Answer and record: Intercom speak OGM 7 8 3 PQRS Switch answering machine on TUV DEF DEF 3 For Answer and record mode: Intercom PQRS PQRS 7 7 Switch answering machine off Intercom Delete all outgoing messages Intercom Listen to outgoing messages For Answer and record: PQRS WXYZ 7 9 PQRS 7 DEF 1 3 Intercom PQRS DEF 7 Play new messages Play old mess
In this guide At a glance 2 BT On-Air USB unit Quick guide to main features Quick guide to operating the answering machine 3 4 5 Introduction 7 Safety information Unpacking your BT On-Air For your records Setting up Base and handset Drivers installation for Windows 98 Drivers installation for Windows Me Drivers installation for Windows 2000 Drivers installation for Windows XP Modem Software installation Using the modem Connect to the Internet Modem monitor Rename a base Change the system code Uninst
Introduction Your BT On-Air 1800 provides an all-in-one solution combining telephone, answering machine and wireless modem for Internet access. By plugging the BT On-Air USB unit into your desktop or laptop computer, you can connect to the Internet from anywhere in or around your home without wires. The proven DECT digital cordless technology is used for the voice and data communication between the handset or BT On-Air USB unit, and the base.
Unpacking your BT On-Air 1800 Wireless USB Modem For your records Date of purchase: If anything is missing, please contact your place of purchase immediately. Place of purchase: One BT On-Air 1800 Wireless Modem Base. Serial number: One BT On-Air USB unit. One BT On-Air Classic handset with rechargeable battery. One power adaptor. For guarantee purposes proof of purchase is required so please keep your receipt. Enter your System Code here. One telephone line cord. One base plinth.
Setting up Base and handset Your handset is already registered to the base. plinth 1 Plan the location Situate your base close enough to the telephone and mains power sockets so that the cables will reach. The only way to disconnect the product from the power supply is to remove the power adaptor from the mains power socket. Therefore you must ensure you plan the location so that the mains power is easily accessed.
Rubber feet Hold the black plastic square between thumb and forefinger and peel off individual feet from backing sheet as shown. These are to stop your base from moving and to protect your work surface. Place the handset in the cradle on the base station. The handset display will show the battery symbol. If it does not appear, see Help, page 48. When the battery has been charged for at least 16 hours the display will show the symbol.
5 Changing your handset fascias The handset's display is protected by a transparent film during manufacture. This can easily be peeled off if you prefer. There are 3 removable handset fascias to choose from. Simply slide the fascias off and replace with another. 6 Setting-up your answering machine Follow instructions on page 33 to set-up your answering machine for the first time. Helpline If you are experiencing difficulty, please call the BT On-Air Helpline on 0845 300 0156.
BT On-Air USB unit Note Do not attach the BT On-Air USB unit with the sticky patch yet. Wait until after software installation when you will be able to check the strength of the signal using the BT On-Air monitor. the CD installation software for the ➜ Insert BT On-Air 1800 into your CD ROM drive. Do NOT run the CD now. Instead, follow steps below to start installation the BT On-Air USB unit into a free ➜ Plug USB port identified by the symbol below on your computer.
1 2 Select the on-screen option Search for ➜ the best driver for your device 1 Next>. ➜ Click Windows copies the files to your system. ➜ Click Next>. 1 2 ➜ Select the CD-ROM drive option. ➜ Click Next>. 1 ➜ Click Finish. The drivers are installed and the Modem Software Installation can begin, see page 17. You might be asked at this stage to restart your computer. Please do so. The Modem Software Installation procedure will then automatically resume, see page 17.
1b Drivers Installation for Windows Me Important If an external USB hub is used to plug the BT On-Air USB unit into your computer, it must be one that is mains powered. on your computer and close any ➜ Switch open applications. the CD installation software for the ➜ Insert BT On-Air 1800 into your CD ROM drive. Do NOT run the CD now. Instead, follow steps below to start installation 1 2 Select the on-screen option Automatic ➜ search for a better driver ➜ Click Next>.
➜ Click Next>. 1c Drivers Installation for Windows 2000 Important If an external USB hub is used to plug the BT On-Air USB unit into your computer, it must be one that is mains powered. on your computer and close any ➜ Switch open applications. 1 the CD installation software for the ➜ Insert BT On-Air 1800 into your CD ROM drive. the BT On-Air USB unit into a free ➜ Plug USB port identified by the symbol below on your computer.
Windows will automatically detect the BT On-Air USB unit and the screen. (If this does not happen see Help, page 48.) After a few seconds, the screen will then display Found New Hardware Wizard ready to search for the USB On-Air Wireless Modem driver. 1 Yes>. ➜ Click Windows copies the files to your system. The drivers are installed and the Modem Software Installation can begin, see page 17. 1 1d Drivers Installation for Windows XP 2 Select the on-screen option Install the ➜ software automatically.
The drivers are installed and the Modem Software Installation can begin, see page 17. 2 Modem Software installation for all version of Windows Your modem software installation is automatically started after the drivers for your BT On-Air USB unit have been installed. The BT On-Air screen is shown then replaced by the Welcome screen. 1 Next>. ➜ Click Windows copies the files to your system. 1 ➜ Click Next>. 1 Finish>. The screen shows the ➜ Click Internet Connections Settings.
Note If you do not already have an Internet Service Provider (ISP) set-up on your computer, a screen will appear to tell you so. Skip to Step 3 now to finish the BT On-Air software installation. Then read Step 4 for guidelines on how to set-up an Internet connection. 1 ➜ Click OK. The installation is now complete and the BT On-Air Monitor is displayed. 3 1 Checking the installation 2 After installation, the BT On-Air Monitor window is displayed.
If the signal strength is poor or you cannot log on, the most probable causes are that your computer is out of range of the base or that the base is not switched on. Check that the base was properly set-up by following instructions in this user guide and move closer to the base. If you still cannot log on to the base, see ‘Help’ page 48. (See page 20 for more information on using the BT On-Air Monitor.) 4 Note The BT On-Air 1800 supports speeds of 56 kbit/s for download from an ISP only.
Using the modem Note If Call Waiting is enabled on your line, any incoming call will cause an active Internet connection to drop. You should disable Call Waiting before making an Internet connection. Please refer to your network operator's instruction. Note Your BT On-Air USB unit is powered via the connection to your computer so, if you are using a laptop computer, you may notice a slight reduction in the battery capacity.
The BT On-Air screen is displayed. 4 Register to base 5 About BT On-Air 3 Signal Quality 1 Base stations 6 Close 2 Adjusting the settings 1. Base stations Base Name displays the bases your BT On-Air USB unit is registered to. It can be registered to a maximum of four bases. Note Your BT On-Air USB unit can only log-on to one base at a time. Status shows: e.g. with two bases registered. 2. Adjusting the settings • Not logged on – your computer cannot use the base (e.g. it is out of range).
3. Signal quality To rename a base The signal indicator shows if your BT On-Air USB unit is in range of the base. If you get a very poor signal, it could cause problems when connecting to the Internet. Try moving closer to the base or changing the position of the BT On-Air USB unit. You can change the name of a base, for instance to indicate its location. The name is stored in your computer, not in the base itself. ➜ Click the BT On-Air icon in the system tray to open the Monitor.
➜ To change the system code You can use the BT On-Air Monitor to change the base system code. (You can also use the handset to change the code, see page 31.) ➜ Click OK. If you see a message saying the code change was unsuccessful, see Help “General check”, page 48. ➜ Click Close to close the Monitor screen. Click the BT On-Air icon in the system tray to open the Monitor.
➜ ➜ ➜ Click Add/Remove Programs on the Control Panel. Select BT On-Air 1800 Wireless Modem from the list that appears on the screen. You might have to scroll down the list. Click Add/Remove button. 1 2 ➜ Select Automatic and Click Next>. 1 ➜ 24 Click Finish to uninstall BT On-Air from your computer.
Using the telephone To switch the handset power on and off To end a call Press the RED PHONE button. Press and hold the GREEN PHONE button to switch the handset on. Press and hold the RED PHONE button to switch the handset off. To receive a call Press the GREEN PHONE button to answer the call. Making and ending calls To make an external call To adjust the earpiece volume Press the GREEN PHONE button. The display shows the symbol. 123 Dial the number.
Call Monitor When on a call you can switch-on the loudspeaker on the base so that someone in the same room can hear the conversation. Secrecy When on a call you can talk to someone in the same room, without your caller hearing. To switch secrecy on/off To switch call monitor on/off C OK 0 C OK During a call, press OK then 0. The display will show the icon to indicate Monitor is on. Press OK then 0 again to switch Monitor off. C OK C OK During a call, press the C button.
To insert a pause when storing a number in the memory Press and hold the 0 button until a / appears on the point where you want to enter a pause. The / indicates a pause, therefore, when you dial the number stored, your On-Air 1800 will automatically insert the pause where it was stored. 0 123 Press the C button to clear and back space the numbers. Edit entries by using the numbers on the keypad. C OK Press OK to confirm. C OK Press the C button to return to idle.
To make an internal call to another handset Intercom Press the INTERCOM button. 123 Record your phone conversation You can record a two-way telephone conversation. The recorded conversation is saved as a normal answering machine message and can be played back. Enter the number of the handset you want to call. Or To record a two-way conversation Enter the digit ✱ if you want to call all the handsets. During a call: Intercom To end the call: Press the RED PHONE button.
▼ To scroll backwards through the calls list towards the older calls in the list press the DOWN button. ▲ To scroll forwards through the calls list towards the most recent calls press the UP button. Important The Caller Display service will not operate when your base station is connected to a switchboard. Whether you take a call or not, the caller’s details are stored in the Calls List. The Calls List holds the telephone numbers of the last 20 people who called you.
To view the date and time Intercom To set the date Intercom Press the INTERCOM button. C OK 1 Press the OK button. Press the INTERCOM button. C Press the 1 button then the 1 button again. The date is displayed. 1 OK Press the 1 button followed by the 3 button. 1 DEF 3 C OK C OK Press the OK button to alternate between the date and the time. Press the C button three times to return to idle. Press the OK button.
Silent ring C OK The system code can also be changed from your computer by using the BT On-Air Wireless Modem Monitor provided your computer is connected to the base. Press the OK button. Press the 1 button. 1 ▲ ▼ Use the UP or DOWN button to select 1 for ringer active or 2 for silent ring. The display will show the to indicate a silent ring. C Note OK symbol Press OK to confirm.
To change base station priority C OK PQRS 7 ▲ ▼ Press the OK button. Press the 7 button. Use the UP and DOWN buttons to select the base you require. The flashing digit on the left of the handset is the base number. Flashing indicates that no base has priority and the handset will therefore randomly register to the first base it finds. C 32 OK Press OK to confirm.
Using the answering machine Setting up your answering machine To record your own outgoing message Before using your answering machine for the first time you need to: set the time and date and switch the answering machine on. It is necessary to choose which answering machine mode you will be using. (Answer only or Answer and record). It is possible to record a message for both modes although only one mode can be selected for use at any one time.
You can stop the outgoing message playback by pressing the RED PHONE button. To delete all outgoing messages Intercom Press the RED PHONE button to return to idle. Press the INTERCOM button. PQRS 7 1 Note Press the 7 button, then the 1 button, followed by the 3 button. DEF 3 Once you have recorded your outgoing message the answer machine will automatically be switched on.
To adjust the number of rings before the answering machine switches on To switch the answering machine on and off at the handset Intercom Press the INTERCOM button. Note Note that you must have recorded an outgoing message for the answering mode you want to switch to. C OK Press the OK button. G HI 4 G HI Press the 4 button twice. 4 Intercom ▲ ▼ To switch Answer and record mode on: Use the UP or DOWN button to scroll to the required number of rings, between 2 and 5.
▲ ▼ Use the UP or DOWN button to scroll to the required message length: 1 = 30 seconds, 2 = 2 minutes, 3 = 4 minutes, 4 = unlimited length. C OK C OK C OK To play your messages from the base speaker Press OK to confirm. Press the C button twice to return to idle. Play If you have new messages, i.e. the PLAY button is flashing, these will be played first. Press the PLAY button. Play Playing your messages To play old messages press the PLAY button again.
To delete all messages JKL 5 Press the 5 button to stop recording. Press the RED PHONE button to return to idle. Note New messages must be played before you can delete all messages. Answering machine operation during message playback At the handset: Intercom PQRS 7 Press the INTERCOM button. Press the 7 button, then the 1 button, followed by the 5 button. Go back to previous message 1 JKL 5 Press the RED PHONE button to return to idle.
VIP To switch VIP on and off When the answering machine is switched on the VIP feature allows you to only be disturbed by privileged callers who you have given the VIP access code to. Press the INTERCOM button. C OK 4 In order to call you, your caller must follow these steps: 1 Dial your telephone number. 2 Listen to your outgoing message. 3 Press the ✱ button. 4 Enter the VIP access code. ▲ ▼ Important You must change your VIP code from the original setting of 0000 for your VIP feature to function.
Call screening You can decide whether to listen to incoming messages over the loudspeaker and answer them or let your answering machine take the message. Alternatively you can choose not to hear the callers messages. You can intercept the call at any time and speak to the caller by pressing the GREEN PHONE button. Call screening is off by default. To switch call screening on and off Intercom Press the INTERCOM button. C OK G HI 4 JKL 5 Press the OK button.
Remote access Operating the answering machine from an external telephone To switch on your answering machine from another external telephone If you forget to switch your answering machine on you can do it from another telephone. You can operate your answering machine from any external TouchtoneTM phone by phoning your BT On-Air 1800 and entering your Remote access code. Dial your telephone number and let the phone ring.
How to operate the answering machine’s functions from another phone Helpline If you are experiencing difficulty, please call the BT On-Air Helpline on 0845 300 0156. Press: 1 To erase current message. 1 then 3 1 then 5 I JK L 5 MN O 6 To erase your outgoing message. To erase your messages. To listen to your outgoing message. To listen to your previous message. To replay your messages or pause/resume playback. To listen to your next message. RS To switch answering machine on.
Using additional handsets and bases Using additional handsets and bases Up to six handsets can be registered and operated from any one base. This allows you to make internal calls between two handsets while a third is making an external call. Note A BT On-Air USB unit counts as one handset. You can have up to six handsets or USB units registered to a base.
Registering additional handsets Custom registration (if you have changed the System Code from 0000) If you purchase new handsets to use with your current BT On-Air 1800, they will not be pre-registered to a base station. You will need to do this before you can use them. If you have changed the base's system code from the default 0000 or if your handset is registered to a base and you also want to register it to another base, you must use Custom Registration.
To de-register a handset from the base Intercom Press the INTERCOM button. C OK DEF Press the OK button. F1 will appear on the display. Press the 3 button then the 3 button again –– –– –– –– will appear on the display. 3 DEF 3 CODE Enter the System Code. All registered handset numbers are displayed. Enter the number of the handset to be de-registered. INIT=F6 will appear on the de-registered handset. C OK Press the C button twice to exit.
Using a BT On-Air USB unit with more than one base Your BT On-Air USB unit can be registered on up to four bases. With a laptop computer this allows you to connect to the Internet without wires at up to four geographically separate locations. Your BT On-Air USB unit supplied is pre-registered (as Nb 6) to its base (as Base 1). Important The BT On-Air USB unit can only be registered to a BT On-Air 1800 base. Other base stations in the BT On-Air range are not compatible with the USB unit. See web site www.
Note A warning message will appear if registration failed. Check that: – the base is switched on and set-up correctly – the BT On-Air USB unit is plugged into a USB port on your computer. – the correct system code is entered. – the USB unit is not already registered. Your computer may be too close to the base. See Help, page 48. 1 ➜ Click De-register. Note Registration information is stored in the BT On-Air USB unit.
To change the preferred base station A BT On-Air USB unit can be registered on up to 4 bases. If a BT On-Air USB unit is registered to more than one base station, you can select which base your unit will use if more than one bases are in range (overlapping coverage). ➜ Select your preferred base or select No preferred Base if none of the base have overlapping coverage or if you do not want to set a preferred base. ➜ Click OK to confirm and come back to the On-Air Monitor window.
Help BT On-Air USB unit installation What to do first if installation fails – unplug the BT On-Air USB unit from your computer. – follow Uninstallation instructions on page 23 to check the product is not already installed. The “BT On-Air 1800 Wireless Modem” should not appear in the list of programs installed on your computer. If it does, remove the program as instructed on page 23 and carry on with the instructions below. – start the cleanup application found on your BT On-Air 1800 CD-ROM.
Connecting to the Internet What to do first if installation was successful but you cannot connect to the Internet Check that your USB unit is logged-on to the base. The BT On-Air Monitor should show “Logged on as no ...”. If not (“------Not loggedon------” is shown), read Help under “The installation was successful but the base cannot be found”. Check that your BT On-Air 1800 base station is correctly set-up by pressing the Green Button on the handset to listen to the line. You should hear a dial tone.
Handset The BT On-Air icon in the Windows system tray has disappeared although the software was not uninstalled Handset does not charge This can happen if you cancel un-installation or if you close down the BT On-Air application other than by clicking the “Close” button. To restore the icon, go to the Windows Start Menu, select “Programs”, then “BT On-Air Modem”, and finally “BT On-Air Modem” – Check that the battery in the handset is correctly installed (see How to install a new battery).
General information Guarantee Your BT On-Air 1800 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT On-Air 1800, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
Helpline If you are experiencing difficulty, please call the BT On-Air Helpline on 0845 300 0156. A total REN of 4 is allowed per telephone line. (For example: if the BT On-Air Classic is used in conjunction with three extension telephones, each with a REN of 1, then the total REN = 4) Only use approved power supply item code: 001040. Only use approved batteries supply item code: 872102.
To set the external line access code Note For the external line access code to be dialled for external calls only, it is important that all external numbers stored in your handset memories contain more digits than the number of digits required to make an internal call to other extensions on your switchboard. Intercom Press the INTERCOM button. C OK Press the OK button. F1 will appear on the screen.
Wall mounting 2 1 WALL PLUG 1 Push the base-mount forward onto the rear of the base. 2 Once slotted into the rear of the base, slide upwards to lock into position. If wall mounting your BT On-Air 1800 Wireless Modem, use this guide for position. • Make sure that you are not drilling into any hidden wiring and check that the power cable will reach from the mains socket to the charger. Switch the power adaptor off at the mains and remove the adaptor plug from its socket.
Software Licence Agreement THIS LEGAL DOCUMENT IS AN AGREEMENT BETWEEN YOU, THE END-USER, AND BRITISH TELECOMMUNICATIONS PLC (BT). BEFORE OPENING THE SEALED ENVELOPE, YOU SHOULD READ THE TERMS PRINTED BELOW. BY OPENING THIS ENVELOPE YOU ARE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD RETURN THE CD TOGETHER WITH ANY ITEMS THAT ARE PART OF THE PRODUCT, SUCH AS MANUALS AND HARDWARE, TO THE PLACE FROM WHICH YOU OBTAINED THEM, FOR A FULL REFUND.
Index Additional handsets units and bases custom registration de-register from base quick registration registering handsets 42 43 44 43 43 Additional USB units and bases change preferred base de-register register 45 47 46 45 Answering machine delete messages delete outgoing messages number of rings on/off at base on/off at handset play messages record memo record own outgoing message remote access set time and date VIP 33 37 34 35 34 35 36 37 33 40 30 38 At a glance 56 2 Base preference 47 Base s
USB drivers for Windows 2000 USB drivers for Windows 98 USB drivers for Windows Me USB drivers for Windows XP 15 12 14 16 Internal call 27 Remote access calling from another phone change code controls switch on from another phone Internet connection 19 Returning your product 51 Ringer melody 31 Ringer volume 30 Rings, adjust the number of 35 Rubber feet 10 Introduction Keypad beeps and tones Location of BT On-Air base unit 7 29 9 Melody 31 Memo 37 Memory dial from edit/delete store n
Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract with the exception of the Software License Agreement. Touchtone™ is a registered trade mark of British Telecommunications plc in the UK. © British Telecommunications plc 2001.
