Warranty Information

must have been heated for at least one week at 22°C (72° F) and basement concrete must have
dried during a minimum period of thirty (30) days before installation. Measure the moisture
content on the subfloor using an approved moisture meter. It should be between 6% and 11%.
If the moisture content is too high, heating should be increased and basement windows should
be opened slightly. If it is too low, a humidifier should be used. For floorboards up to 3 ¼"
wide, flooring should not be installed when the moisture content of the subfloor and the
floorboards differs by more than 4%. For floorboards of 3 ¼" wide and more, flooring should
not be installed when the moisture content of the subfloor and the floorboa
rds differs by more
than 2%. Floorboards must be inspected by the installer before installation. All floorboards
nailed down (installed) shall be considered as having been accepted by the installer and/or the
homeowner and, as such, may not be the subject of a claim under this warranty for
manufacturing, grading or finishing defects. If the choice of grade or product quality is
unsatisfactory, installation should be halted and the dealer or distributor should be contacted
immediately. Floorboards with an apparent defect should be set aside and will be considered
aspart of the industry-standard 5% allowance for imperfect wood. In addition, floorboards
should be acclimated to the conditions of the room where they are to be installed for seventy-
two (72) hours be
fore installation, with relative humidity levels maintained between 40% and
55%.
Disclaimer and Exclusion of Liability
Bois BSL Inc. shall not accept any claim regarding products already installed. The installer must
be able to assess wood quality (grade and milling) and to arrange boards with various shades
according to the natural variations of the selected species and grades. Bois BSL Inc. shall not be
held responsible for errors resulting from bad judgment on the part of the installer. Minor
differences between samples and installed floorboards are normal and not considered defects.
Under the terms of this warranty, Bois BSL Inc. shall not be liable and shall not pay any
compensation for 3/4" thick solid hardwood flooring that is glued down or installed in
basements, on concrete floors or in rooms with radiant floor heating, except for 2 ¼" wide solid
hardwood flooring that is glued down according
to Bois BSL Inc. recommendations (see
installation guide). Boxes of floorboards provided by Bois BSL Inc. have been stored in heated
and well-ventilated warehouses. For this reason, it is important not to transport boxes under
rainy or extremely wet conditions and not to store them in inadequately heated or ventilated
buildings. Wood is a living material that continually reacts to its surrounding environment.
Certain factors (e.g., inappropriate humidity levels, improper installation, improper handling,
lack of acclimatization, etc.) may cause some floorboards to split and/or crack. For the warranty