Frequently Asked Questions

Question 4:Your request to bind this email address to the frame
was declined by the frame owner.
Solution
It is because when you send a email to bind the frame ,there exists a picture in your email,be it
is in the text or where is signed.
But it does not matter ,just accept the user in [Settings>User Management],then you will get a
reply also,it indicates you successfully bind your device to the frame.