Specifications

3
Troubleshooting Your Printer
Problem Multifeed (feeds doubles) or skewing
Reason: Separator (H-block) not set correctly. Also
ramp set incorrectly.
Solution: Adjust H-block to thickness of material. See
page 3-3.
Check feed ramp position. See page 3-4.
Reason: Media thickness knob set too thick.
Solution: Reduce setting. See page 3-8.
Reason: Media out of specification.
Solution: Refer to Appendix B - Specifications.
Reason: Media sticking together.
Solution: Fan media before loading.
Problem No Print
Reason: Ink cartridge problem.
Solution: Purge ink cartridge (see page A-
25).
Clean cartridge jets with soft cotton
cloth and water (in the direction
shown).
Change to a new cartridge(s).
Print Quality
Problems