Specifications

ManualsBrandsBryce ManualsComputer equipment30K

Troubleshooting and Diagnostics

Revision C 30K USERS MANUAL Section 7 - 6

P/N 90-00203-001

SYMPTOM

CAUSE

SOLUTION

Print Head Error #1

Bank(s) A B

(Error Message)

Problems communicating

to both Bank A & B

Turn printer off then send again. If problem

persists then call Service Representative.

Different Print Head

Types in each bank

(Error Message)

Problems communicating

to one or the other Banks

of Print Heads

Mixed a new style of Print

Head Holder Assembly

with an old style of Print

Head Holder Assembly.

Turn printer off then send again. If problem

persists then call Service Representative.

Bank A & Bank B must be the same style of Print

Head Holder Assembly. Call Service

Representative.

Battery Error

(Error Message)

Battery is low and cannot

maintain the printers’

settings when powered

down.

Call Service Representative.

No Barcode Invalid Zip Code or more

data following Zip Code.

Five (5) Digit Zip Code

turned off.

Check Zip Code and correct, remove any data

following the Zip Code. (See Appendix H for

valid DPBC format)

The 5 digit zip code option in the print Main

Menu is Off.

No Planet Code Printed Invalid Code or more data

following the PLANET

Code.

Check Planet Code and correct, remove any data

following the PLANET Code. (See Appendix H

for valid PLANET code format)

Notes: ___________________________________________________________________________________

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