Specifications

Troubleshooting and Diagnostics
Revision C 30K USERS MANUAL Section 7 - 5
P/N 90-00203-001
SYMPTOM CAUSE SOLUTION
Parallel Interface, printer is
not printing (Printer
Halted)
Bad data sent
Bad communications Cable
Bad main processor board
Centronic (Parallel) Cable
over maximum length
Incorrect Software Driver
Turn printer off, then turn printer on and send
again.
Replace parallel cable, maximum length 10 feet
(304.8 cm)
Call Service Representative.
Replace parallel cable, maximum length 10 feet
(304.8 cm)
Use 24K/30K driver or dump printer interface
(TTY, Teletype, DOS text printer, Generic
printer) or use Bryce 10K, Bryce 7600, P.B.
W800 and P.B. W600.
Invalid Font Sig,
(Error Message)
Signature of Font is
invalid.
Turn printer off, then turn printer on and send
again. If problem persists then call Service
Representative.
Invalid Font CS,
(Error Message)
Checksum on Font is
invalid.
Turn printer off, then turn printer on and send
again. If problem persists then call Service
Representative.
No Font Found
(Error Message)
Font is invalid. Turn printer off, then turn printer on and send
again. If problem persists then call Service
Representative.
Out of Memory
(Error Message)
Overuse of graphics / page
information
Turn printer off then send again.
Q1 Out of Memory
(Error Message)
Problems with too much
Page information
Turn printer off then send again. Slow down
feeder.
Q2 Out of Memory
(Error Message)
Problems with too much
Page information
Turn printer off then send again. Slow down
feeder.
Graphic Too Complex
(Error Message)
Overuse of graphics / page
information
Turn printer off then send again.
Bad PCL Command
(Error Message)
Incorrect PCL command
received.
Turn printer off then send again. Remove bad
PCL command from record.
Print Hd A Error
(Error Message)
Problems communicating
to Bank A
Turn printer off then send again. If problem
persists then call Service Representative.
Print Hd B Error
(Error Message)
Problems communicating
to Bank B
Turn printer off then send again. If problem
persists then call Service Representative.