Specifications

Troubleshooting and Diagnostics
Revision C 30K USERS MANUAL Section 7 - 4
P/N 90-00203-001
SYMPTOM CAUSE SOLUTION
Print Quality Problems
(Unwanted Bolding)
Main Menu setting of Bold
is enabled
ESC sequence turning bold
on, located before the
address
Press Test Button. A bold Standard Bryce Office
Systems Address is printed. Turn Bold setting off
in Main Menu.
Do a HEX Dump of the problem address.
Examine for ESC sequence (1B) before the start
of the line. Reference printer command codes to
find ESC Sequence. Remove the ESC Sequence
from the address.
Print Quality Problems
(Addresses "walking") to
next piece
Number of lines of address
varies. No Form Feed used
for address termination.
Do Hex Dump, count carriage returns (0D in
hexadecimal code), and line feeds (0A in
hexadecimal code). Set Address Setup in Setup
Menu accordingly. If address ends with a form
feed (0C in hexadecimal code). Set address setup
to match the number of lines to Address Setup.
Interface problems
(Garbage print)
Incorrect Software Driver
Wrong Symbol Set
selected in printer.
Use 24K/30K driver or dump printer interface
(TTY, Teletype, DOS text printer, Generic
printer) or use Bryce 10K, Bryce 7600, P.B.
W800 and P.B. W600.
Select correct Symbol Set from printers Setup
Menu.
Interface problems
(Losing characters & lines)
Bad communications Cable
Bad main processor board
Centronic (Parallel) over
maximum length
Incorrect Software Driver
Replace internal or external cable
Call Service Representative.
Replace parallel cable, maximum length 10 feet
(304.8 cm)
Use 24K/30K driver or dump printer interface
(TTY, Teletype, DOS text printer, Generic
printer) or use Bryce 10K, Bryce 7600, P.B.
W800 and P.B. W600.
Overrun Error
(Error Message)
Bad communications Cable
or CPU I/O
Replace cable or Call Service Representative.