30K Addressing Printer
WARNING WARNING: HIGH VOLTAGES ARE PRESENT BEHIND THE COVERS AND IN THE PAN ASSEMBLY. Never remove the pan access cover assembly or rear cover assembly since there are no user serviceable parts inside. The electrical and/or sensitive parts may only be serviced by an authorized Service Representative. Important Safeguards :Read all instructions before attempting to operate this equipment. To reduce the risk of fire and/or electric shock, do not attempt to disassemble this machine.
NOTE: This equipment has been tested and found to comply with FCC Rules Part 15 subpart B Class B for a digital device. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
TABLE OF CONTENTS FOREWORD INTRODUCTION PRINTER PARTICULARS Chapter 1 Configurations ...............................................................................................1 - 1 PARTS OF THE PRINTER Chapter 2 Printer Parts & Locations...............................................................................2 - 1 SETTING UP THE PRINTER Chapter 3 Choosing a Good Location for the Printer.........................................3 - 1 Removing Protective Materials ..................................
TABLE OF CONTENTS Setting the H-Block Assembly ..........................................................5 - 4 Setting the Sliding Fence ...................................................................5 - 5 Setting the Media Support Wedge .....................................................5 - 5 Setting up the Wide Media Shafts .....................................................5 - 6 Setting up and using the Feed Ramp Extension ................................
TABLE OF CONTENTS CLEANING AND MAINTAINING THE PRINTER Chapter 8 PREVENTATIVE MAINTENANCE ...........................................................8 - 1 Cleaning the Print Cartridges.............................................................8 - 1 Cleaning the Photo Sensor Assembly ................................................8 - 2 Cleaning the Wipers...........................................................................8 - 2 Cleaning the Exit Idler Roller & Entry Rollers .........................
TABLE OF CONTENTS EAN / UCC REQUIREMENTS APPENDIX I GLOSSARY APPENDIX J ORDERING INFORMATION APPENDIX K OPTIONS & SUPPLIES................................................................................
Introduction This manual is for the person who is new to the Bryce 30K Address Printer and needs step by step instructions to setup and operate the printer. Who is this manual for? The appendix at the end of the manual has information for those who are familiar with the 30K printer and simply want a quick reference or want more specific technical information on the 30K printer. Section 1 – Printer Particulars Configurations available for the printer.
Printer Particulars The printer is available in two configurations, as described in the following examples. · Configurations Bryce 30K. The Printer comes with two banks of black Print Cartridges for printing and 16 MB of RAM. · Bryce 30K with Feeder. The Printer comes with a automatic Feeder Assembly that has a 7 1/2 ” stack capacity, and a standard tray and tray extension.
Parts of the Printer Printer Parts & Locations Revision C 30K USERS MANUAL P/N 90-00203-001 Section 2 - 1
Setting up the Printer The following environmental considerations must be kept in mind when selecting a location for the Address Printer. Doing otherwise may affect the operation and performance of the Address Printer. 1. Place the printer close enough to the computer for the parallel cable to reach. 2. Place the printer on a flat, stable surface. 3. Use a grounded, dedicated outlet for the printer only. Note: Do not use an adapter plug.
Setting up the Printer Connect the Address Printer to the parallel port of the computer. The Parallel port is located on the rear of the printer near the power switch. To connect printer to the computer do the following steps. 1. Align the male end of the parallel cable or female end of the serial cable connector to the port on the printer. Push the cable connector completely in. Connecting the Printer Note: AB switches are not recommended for operation with this printer. 2. Secure the cable in place.
Setting up the Printer The Conveyer Port can maximize the operation of a conveyer when used with the printer. Settings used for configuring the port for a conveyer are found in the Main Menu. The port is designed to connect to the Bryce Pulse Box (optional), then the box to the conveyer. With the Bryce Pulse Box connected the conveyer will only operate while the printer is printing addresses.
Setting up the Printer The power cord is plugged in, the printer is connected to the computer. Now you can turn the power on. · Power On Press on the printers' ON/OFF (I/O) power switch. The switch is located on the side of the printer next to the line cord receptacle. Press on the symbol "I" (ON) position. The printer LCD menu will display the initializing phrase PRINTER STARTING 1 then PRINTER STARTING 2 and printer will automatically go ON LINE.
Setting up the Printer CAUTION The ink in the print cartridge may be harmful if swallowed. Keep new and used cartridges out of reach of children. Discard empty print cartridges in the proper manner. 1. Remove the top cover. Installing a Print Cartridge 2. Remove the Cartridge from the shipping container by peeling top cover off. Be careful not to touch the copper ribbon. Note: The 30K was designed to use a HP 51645 style print cartridge or HP 51645A Ink Reservoir System. 3.
Setting up the Printer When the Ink Low LED indicator is blinking the Print Cartridges are nearly empty and have to be changed soon. Use the following steps to remove used or damaged Print Cartridges. Removing the Print Cartridge 1. Remove the Top Cover. 2. Grasp the latch on top. Lift up on the latch. The cartridge will “pop” loose. 2. Grasp the handle on the ink cartridge and lift the print cartridge out of the cradle. Note: Reset the Ink Count in the Main Menu after replacing a Ink Cartridge.
Setting up the Printer Make certain all the necessary components of the printer are installed: • Is the printer plugged into a power outlet? • Does the printer have at least three black print cartridges installed in one of the Banks? • Is the printer connected to the computer? Preparing the Media Now that the printer is installed the setup or adjustments to the printer need to be done for it to work with the media.
Setting up the Printer The printer is designed to print on a variety of media with various finishes and coatings. The sharpness of the print quality will vary with different media types. Depending on how absorbent the media is, as well as, other qualities, the best results can be achieved using white wove bonded stock. The printing quality will be less sharp on tyvek, recycled and glossy media.
Printer Tips Different sizes and types of media call for unique settings of the Print Head Assemblies. To accommodate different sizes of media the Print Head Assemblies have to be raised or lowered until they touch the top of the media. Enough pressure has to be applied by the metal wipers underneath the Print Head Assemblies to keep the media from moving around beneath the Print Cartridges while printing. Use the following steps as a general guideline for most types of media.
Printer Tips The Entry Rollers keep the media pressed onto the Transport Belts until it again gets trapped beneath the wipers of the Print Head Assemblies. Adjusting the Entry Roller Assembly 1. Remove the Top Cover from the printer to gain access to the inside. Push the media in the printer. 2. Insert a piece of the media into the printer. Push it beneath the Entry Rollers in the same location as the feeder will send it. 3. Pull the Spring Plunger out to unlock the Index Wheel. 4.
Printer Tips 9. Remove the piece of media and perform a test run to check the position of the Entry Rollers on the media during operation of the printer. Turn Thumb Screw to move Entry Roller Assembly 10. Replace the Top Cover to the printer. The Exit Idler Assemblies keep the media from twisting or moving around while it is still in the printer. For the Exit Idler Assemblies to be effective they must be moved into the path of the media and yet be in a clear zone (non printing area of the media).
Printer Tips Each bank of three Print Cartridges has to be synchronized to print graphics, scaleable fonts or to justify the left edge of print. If the Print Cartridges are not synchronized anything that requires two or three Print Cartridges to line up a left edge or to print next to each other may print to the left of one another or on top of each other. When installing a new print cartridge or cartridges into a 3 Print Head Assembly it may be necessary to realign it with the other print cartridges.
Printer Tips When lines of print start to run on top of each other the Print Cartridges have to be synchronized vertically. Perform a Vertical adjustment whenever the center of the Test Pattern isn’t a solid crooked line. Work down from Head 1 on Bank A or Head 4 on Bank B. The following steps are an example of how to synchronize Print Cartridges for Bank A. The same steps are taken for vertically synchronizing Bank B.
Printer Tips The example shows Print Cartridge #3 is to high. • Press the [+] plus or [ - ] minus buttons to scroll through the Adjust Print menu options until the HEAD 3 UP DOWN option is displayed on the LCD panel. • Press the [Enter] button to select this option. • Press the [+] plus (UP) button to increment the horizontal line value on the LCD display. • Press the[ - ] minus (DOWN) button to decrease the horizontal line value on the LCD display.
Printer Tips When a line of print is split apart or the left edge of a block of lines don’t line up with the left edge of the other lines the Print Cartridges have to be synchronized horizontally. Perform a Horizontal adjustment whenever the large solid line and the set of 18 thin vertical lines do not form long vertical lines for the whole bank of Print Cartridges. Horizontally Synchronizing a Bank of Print Cartridges The following steps are an example of how to synchronize Print Cartridges for Bank A.
Printer Tips When the correct numeral is selected the large line and the set of 18 vertical lines form long vertical lines down the entire Bank A of Print Heads. Use the two Banks to print a return address and indicia on the top of a piece with the addressee’s on the bottom with a USPS barcode printed on the bottom. Or combine to two banks together for single large block graphic with the address added in.
Printer Tips The two Banks of print cartridges can be combined and used as one large block of print heads. This is best done for large fonts and big graphics or two dimensional bar-coding. To synchronize two or more 3 Print Head Assemblies together requires mechanically adjusting Head 1 Bank A the banks together and using the Head 2 Bank A menus to horizontally synchronize the banks together.
Printer Tips The two 3 Print Head Assemblies need to be synchronized using the Adjust Print menu when the Test Pattern looks like one of the two examples below. Head 1 Bank A Head 1 Bank A Head 2 Bank A Head 2 Bank A Head 3 Bank A Head 3 Bank A Head 4 Bank B Head 4 Bank B Head 5 Bank B Head 5 Bank B Head 6 Bank B Head 6 Bank B Synchronizing 3 Print Head Assemblies The Adjust Print menu has to be used when synchronizing the two banks together.
Printer Tips • Press the [ - ] minus (LESS) button to decrease the Move Bank B value on the LCD display. • Press the [Enter] button to select the desired value. An Asterisk (*) will appear in front of the new selection. • Now print out a Test Pattern by pressing the [Test Env] button. The printer will print another test pattern. This time the test pattern is printed using the entered selection.
Printer Tips The 3 Print Head Assemblies have several holes for relocating the two narrow Wipers. Move the wipers when synchronizing banks of print cartridges or when two or more banks of print cartridges are printing near the same area or the Print Head Assembly has to print on or near the edge of a piece of media. Move the wiper(s) when it causes a problem while the media is on the Transport Belts. Moving the Wipers Pay special attention when using Bank A with Bank B of Print Head Assemblies.
Printer Tips Included in the Accessories are Cartridge Capping Assemblies to enclose the nozzles of the print cartridges. Proper use of the Cartridge Capping Assemblies help in maintaining the quality of print from the print cartridges and help to prevent the ink from drying and creating severe clogging of the print cartridge nozzles. Prolonging the life of Print Cartridges Use the Cartridge Capping Assemblies when the 30K Printer is left to idle or shut down for a more than a few minutes.
Printer Tips Factors that Affect the Printers Performance The 30K Printer is designed to give the best possible performance, but the speed can be affected by these factors. 1. The amount of memory available in the computer. Affects the performance of the Printer 2. Whether the printer is running as a network printer or with a print spooler. 3. Pre-glued flaps on the media 4. Glossy or heavily waxed media. 5. Setting up margins, or sending non printable characters or blank spaces in the records. 6.
Running with the Feeder Assembly To use a feeder with the printer the setup requires two considerations: Use the following recommendations to help in setting up the printer. Setting up a feeder to work with the printer. Media must go through the center of the Printer To use a feeder with the printer it is best to position the feeder so the media travels through the center of the printer. This is very important with small or thin media like post cards or envelopes.
Running with the Feeder Assembly Bryce Feeder Parts & Locations The red lights on the back of the feeder indicate when the feeder is operating correctly and when they are not lit attention to the feeder is required. When the LED’s are: Feeder LED Steadily Lit- While the Feeder has power the LED will remain lit. Sensor LED Blinking – When media is being fed the LED will blink as each piece passes beneath the sensor. When media is blocking the sensor beam the LED will remain off.
Running with the Feeder Assembly 1. Pull the connector out from the Feeder. Pull connector from slot. 2. Move the Bryce Feeder next to the left side of the Printer. Attaching the Bryce Feeder Assembly Move Feeder next to Printer. 3. Plug the connector to the printer and twist to secure connection. Insert tangs into the slots on printer. 4. Raise the Feeder up. Stuff extra cable back into the Feeder Assembly. 5. Hook the two tangs into the two slots on both sides of the printer. 6.
Running with the Feeder Assembly 1. Place the Feed Ramp Assembly onto the Feed Ramp Holder. Align the holes on the sides of the Feed Ramp Assembly to the holes of the Feed Ramp Holder. (See figure 2.) Attaching the Feed Ramp Assembly Figure 1 2. Insert Quick Release Pin (See figure 1.) completely through the all the holes and out the other side of the Feed Ramp Holder. Press it in until the Ring is flush against the side of the Holder. 3.
Running with the Feeder Assembly Whenever the printer will be printing on a different media type it is necessary to re-align the spacing between the HBlock and the rollers. The next five steps will instruct the operator on how to correctly adjust the H-Block spacing for printing on a particular type of media. Readjust the thickness of the Lift lever up. H-Block if the printer continues experiencing misfeeds or hesitation in feeding.
Running with the Feeder Assembly 1. Set one or a few pieces of media in the center of the Feeder. Slide Fences towards media 2. Grab the handles on the sides of both fences and push the Fences towards the media. Both Fences will move simultaneously towards the media to trap it between the Inner & Outer Fence. Push the fence up Leave small gap against the side of the media. Setting the Sliding Fence 3. Move one of the fences back to leave a gap the width of a envelope between the media and the fences.
Running with the Feeder Assembly Setting up and using the Feed Ramp Extension Overly long media is accommodated using the Feed Ramp Extension, also it will perform the same functions as the Media Support Wedge does with much shorter media. Loosen the Locking Feeder Knob. 1. Place a piece of the media on the Feed Ramp Assembly. 2. Turn to loosen the Feeder Locking Knob. 3. Pull the Feed Ramp Extension out from the Feed Ramp Assembly. 4.
Printer Menu System Front Panel Controls and LCD Display Use the controls on the Front Panel Assembly, consisting of six control buttons and an LCD display, to set up the Addressing Printer for proper operation with the computer system. Note: Press the [+] & [-] buttons simultaneously to change the motor settings on the printer. The control button definitions are: Button Function [ON LINE] Toggles the printer either On Line or Off Line.
Printer Menu System Depress the [Menu] and [-] buttons to access the Service Menu. Exit the control panel menus. First press [Enter] to save a menu setting. [ENTER] Selects a menu option displayed on the control panel. Saves a new menu setting. An asterisk (*) will appear to the right of the value to indicate the new value has been entered. [+] / [-] Scroll up [+] and down [-] through the menu options. Enters a YES [+] or NO [-] for a particular menu option.
Printer Menu System Main Menu Use this menu to choose the format and style of address printed and for information to assist in production. Selected menu options from a sub-menu will appear first in the list of options. Note: The printer driver overrides most control panel settings in the printer. Some of the control panel settings are also configured in the printer driver. 1. ADDRESS LAYOUT Use this option to change the page layout for your mail piece. Menu Items A. Distance From Left Selections 0.
Printer Menu System Cartridges. The printer achieves this by reducing the available area used for printing. Note: Increasing the setting decreases the print area. The recommended setting for Distance From Top is 0.00. C. Line Spacing D. Orientation Automatic 3 lines / 4 lines / 6 lines / 8 lines / Normal or Invert inch inch inch inch This sets the distance between lines of text. It is measured as the number of lines per inch of text.
Printer Menu System 3. FONT Use this option to alter the fonts characteristics: typeface, point size, spacing, stroke weight, and style. The printer driver downloads Windows True Type fonts and overrides internal fonts selected through the control panel. Menu Items A. Name Selections Explanation Courier Select the style of the internal font to print the records with. San Serif Roman Baxter Dingbat Hancock Marina Quincy Silicon Springer Stencil Windmill B.
Printer Menu System 4. BARCODE Use this option to print a USPS (US Postal Service Postnet Barcode) barcode on the piece of media and to place it above or below the record. Note: A CASS certified mailing program is recommended when generating a USPS barcode. The requirements to print a USPS barcode are shown in Appendix H. Menu Items A.
Printer Menu System record and advance the empty. display to the next to last record. B. Clear Memory Yes or No This option removes any data left in the data buffer. The alternative way to clear data from the Data Buffer is to press the [+] plus and [–] minus buttons simultaneously. 6. CLEAR COUNTER Use this option to clear the piece (batch) counter back to zero. Menu Items Selections Explanation Yes or No This option resets the counter to zero on the display.
Printer Menu System 8. CONVEYER TIME This item increases the length of time the conveyer will stay on. Generally, when the print quality is set higher than draft, and / or, print width is larger than normal, the drying time of printed records must be increased to prevent smearing or smudging of addresses. Special consideration of ink drying time and media handling for glossy or tyvek media should also be considered when using a conveyer. Menu Items Selections Explanation 0.00 to 2.
Printer Menu System 10. PURGE PRINT HEAD This menu item is to clean the ink jet cartridge nozzles. The purge process fires all the ink jet nozzles onto a piece of media to dislodge and clear any dried ink on the print nozzles. Often this will return the print quality to a normal level. Menu Items Selections Yes or No Explanation This item will fire all the nozzles of a print head onto a piece of media. Note: Once the purge is started the [-] minus button may be pressed to stop the cycle. 11.
Printer Menu System SETUP MENU The Addressing Printer has a Setup Menu that lets you configure the Addressing Printer so it will function correctly with the computer and computer software. Use the Setup Menu to also display the menus in another language besides English. Hold down the [Menu] button for two (2) seconds until SETUP MENU is displayed on the first line of the LCD. Select the desired menu option when it appears on the second line of the LCD. 1.
Printer Menu System C. Menu Items (Continued) Selections Explanation The signal is then turned off (0 volts) a second later. Note: The signal is turned on (5 volts) when a “Early Feed Error” occurs while the Stop On Feed Err (Error) option is enabled.
Printer Menu System Menu Items Selections Explanation CR=CR;LF=LF CR=CR+LF;LF=LF CR=CR;LF=CR+LF CR=CR+LF;LF=CR+ LF The typical software line termination is CR = CR; LF = LF. If your software is not typical then the Line Termination can be modified. 5. HEX DUMP MODE Utilize this option to print the raw ASCII data (HEX Code) that is being sent to the printer. Menu Items Selections Explanation Off or On Prints the ASCII data being sent to the printer.
Printer Menu System Menu Items Selections Explanation DAN ISO 10 SWED / FIN ISO 16 PORTUGUE SE ISO 8859 ROMAN 8 WINDOWS LATIN 1 PC 8 CP 1250 B. Inch / Millimeter C. Menu Language Inch or Millimeters ENGLISH GERMAN FRENCH ITALIAN This option converts the printer measurement system from inches to millimeters and vice versa. This option will convert the Main Menu and Setup Menu to their translations in the listed languages. SPANISH DUTCH POLISH JAPANESE 7.
Printer Menu System A. Enable/Disable Break Off or On Select the type of command the printer must receive before it stops the feeder to set a gap between batches while it is operating. The marker to set a break consists of the repetition of a single character appearing on a single line to start the printer to pause. The Example below displays what the printer is looking for before pausing the print job.
Printer Menu System Conveyer Signal line [Pin 2]. Reference the Schematic for the pins to use when connecting to the Conveyer Port. 9. PRE-PURGE Use this option to keep the print heads from drying out and to clear the inkjet nozzles automatically while operating the printer. Menu Items Selections Explanation A.
Printer Menu System 11. ROM REVISION# This option displays the Firmware Revision installed in the printer and the total number of accumulated print cycles (maintenance count). Menu Items Selections Explanation Press the [Test] button when ROM REV. is displayed on the LCD. A list of the Main Menu and Setup Menu settings is printed on four pieces of media. The LCD display will give a momentary view of the ROM Revision and the Maintenance count. 12.
Printer Menu System SERVICE MENU Use this menu for adjusting the print heads in each bank, the banks to each other, checking the transport and sensors and testing the display for proper functionality. The menu options that are preceded with a star or Asterisk (*) are the printers’ current settings. 1. ADJUST PRINT The following steps are for synchronizing the Print Cartridges on the 3 Head Print Assembly (Bank A) and the 3 Head Print Assembly (Bank B). Employ the options I.
Printer Menu System E. Head 2 side to side F. Head 3 Side to Side G. Head 5 Side to Side H. Head 6 side to side 01 to 99 Press the [Test] button to print out a Test Pattern. Check the Test Pattern to determine which Print Cartridges are in need of horizontal Synchronization. Use the options E through H to horizontally synchronize the individual Print Cartridges in Bank A or Bank B.
Printer Menu System I. Bank A to Sensor I. Bank B to Sensor 00.500 to 36.000 Press the [Test] button to print out a Test Pattern. Check the Test Pattern to determine where Banks A is printing on the media. 00.500 to 36.000 Press the [Test] button to print out a Test Pattern. Check the Test Pattern to determine where Banks B is printing on the media. Use this option to set this distance between the sensor and the first head in bank A.
Printer Menu System 2. TEST SYSTEM Use this option to check the mechanical and / or electrical operation of the Address Printer. Menu Items Selections Explanation Press the [Enter] button to select this option. As soon as, the [Enter] button is pressed, the printer will be in the test mode. To test the motor, press the [+] button to start increasing the motor speed or [-] button to decrease the speed. The sensor is represented on the LCD by the lowercase letter p or the upper case letter P.
Troubleshooting and Diagnostics Users Manual Symptoms & Solutions Chart SYMPTOM Nothing happens when power is switched on Display Problem (Blank LCD display). LCD display shows miscellaneous Chinese characters. LCD display shows solid black boxes or miscellaneous characters Motor on, Transport Belt doesn't turn (Motor Stall Error) Motor runs for a moment, turns off, LCD display indicates (Motor Stall Error) Revision C CAUSE SOLUTION No Power to printer. Check Power Cord. Call Service Representative.
Troubleshooting and Diagnostics SYMPTOM Printer keeps stopping and starting every few pieces. Envelope jams (Paper Jam Error ) Print Quality Problems (No print) CAUSE SOLUTION Postal Bundle Pause is enabled or set incorrectly. Disable Postal Bundle Pause or correct the settings. The SOH character is being sent to the printer. Do a HEX Dump of the problem addresses. Examine for a SOH character (01) in the data. Remove the SOH character from the data. Minimum thickness of media is 0.003” (0.00762 cm).
Troubleshooting and Diagnostics SYMPTOM Ink Print Quality is not sharp Ink Print Quality problem. White stripes or lines through print. CAUSE SOLUTION Print Head Holder Assemblies set too high. Turn the Control Knob counterclockwise to raise the Print Heads Media unsuitable Print Cartridge almost empty. (LED is blinking) Change to a typical white wove bonded paper Replace Print Cartridge Dried ink clogging nozzles on Print Cartridge. Purge Print Cartridge.
Troubleshooting and Diagnostics SYMPTOM Print Quality Problems (Unwanted Bolding) CAUSE SOLUTION Main Menu setting of Bold is enabled Press Test Button. A bold Standard Bryce Office Systems Address is printed. Turn Bold setting off in Main Menu. ESC sequence turning bold on, located before the address Do a HEX Dump of the problem address. Examine for ESC sequence (1B) before the start of the line. Reference printer command codes to find ESC Sequence. Remove the ESC Sequence from the address.
Troubleshooting and Diagnostics SYMPTOM Parallel Interface, printer is not printing (Printer Halted) CAUSE Bad data sent SOLUTION Turn printer off, then turn printer on and send again. Bad communications Cable Replace parallel cable, maximum length 10 feet (304.8 cm) Bad main processor board Call Service Representative. Centronic (Parallel) Cable over maximum length Replace parallel cable, maximum length 10 feet (304.
Troubleshooting and Diagnostics SYMPTOM Print Head Error #1 Bank(s) A B (Error Message) Different Print Head Types in each bank (Error Message) Battery Error (Error Message) No Barcode No Planet Code Printed CAUSE SOLUTION Problems communicating to both Bank A & B Turn printer off then send again. If problem persists then call Service Representative. Problems communicating to one or the other Banks of Print Heads Turn printer off then send again.
Troubleshooting and Diagnostics Symptoms and Solutions when using the Bryce Feeder SYMPTOM Transport Belt turning, Feed Rollers won’t turn. (Paper Out Error) Early Feed Error (Error Message) Stream Feeding of the media (Early Error Message) CAUSE SOLUTION Feeder connector is loose. Disconnect Feeder and reattach to Printer. Loose set screw on pulley or gears not engaging. Call Service Representative Bad Feeder Motor or Loose pulley.
Troubleshooting and Diagnostics SYMPTOM Feeder is not sending media to Printer (Paper Out Error Message) Envelope jams (Paper Jam Error ) Printer runs for a moment, turns off, LCD display indicates (Feeder Stall Error) CAUSE SOLUTION Thickness adjustment set incorrectly Adjust the Separator “H” Block according to users manual. Stack of media is too small. Place a larger stack of media on Feed Rollers. Feed Rollers glazed or contaminated with paper dust. Clean with water and plastic scouring pad.
Troubleshooting and Diagnostics Notes: ___________________________________________________________________________________ _________________________________________________________________________________________ _________________________________________________________________________________________ _________________________________________________________________________________________ _________________________________________________________________________________________ _____________________________
Cleaning and Maintaining the Printer The 30K Printer is designed for trouble free service with a minimal amount of care. Periodic cleaning of the Sensor, Transport Belts, Floor and 3 Print Head Assemblies will be necessary. Preventative Maintenance: CAUTION!! CLEAN PRINT CARTRIDGE, INK SURFACES AND COVERS WITH PLAIN WATER. ALL METAL AND PLASTIC CAN BE CLEANED WITH ISOPROPYL, DENATURED & RUBBING ALCOHOL OR WATER ONLY. USING ANY OTHER CLEANING SOLVENTS WILL VOID ALL WARRANTIES.
Cleaning and Maintaining the Printer The Wipers beneath the banks of Print Head Assemblies will over time pick up ink, wax, clay and other material from the media it touches. Once enough wax or clay, etc, accumulates on the wipers it will leave marks or smears on the media. Use water to Bottom View Side View dampen a soft cloth to remove any ink, wax, clay, etc. and keep the wipers clean.
Cleaning and Maintaining the Printer Lint and paper dust will tend to build up on the feeders tires with use. Clean the tires as needed: when it is glazed or has yellowish residue. Use alcohol to dampen a soft cotton cloth or plastic scouring pad to clean all rubber tires. Cleaning the Tires on the Feeder Assembly The tires or sections of the tires will wear down differently depending on the variety of media used and where the areas of heavy use are.
Cleaning and Maintaining the Printer 6. Using a regular screwdriver, release the four 1/4 Turn Studs on the Floor. Turn each stud counterclockwise a quarter turn. Note: The four 1/4 Turn Studs are permanently attached and cannot be removed. Slide Floor beneath Sliding Fences. 7. Lift the Floor. Unhook the front of the floor and slide it beneath the Sliding Fences. Release Extension Spring. 8. Reference figure to right. Located inside is the Feed Roller Assembly.
Appendix A • Bryce Office Systems 30K MAIN MENU Flow Chart ----MAIN MENU---1. Address Layout Address Layout A. Dist From Left Address Layout B Dist From Top DIST FROM LEFT +MORE DIST FROM LEFT +MORE *4.50 in -LESS *115 mm -LESS DIST FROM TOP +MORE DIST FROM TOP +MORE *0.00 in -LESS *00 mm -LESS Address Layout LINE SPACING LINE SPACING LINE SPACING 3 lines/inch 4 lines/inch 6 lines/inch C. Line Spacing Address Layout ORIENTATION ORIENTATION *Normal Invert D.
Appendix A • Bryce Office Systems 30K MAIN MENU Flow Chart ADDRESS RECOVERY ----MAIN MENU---5.Address Recovery A. Get Address ADDRESS RECOVERY B. Clear Memory 02: John P. Jones NONE TO RECOVER. Hit Recover ENTER to Clear the +YES Address Buffer? -NO ----MAIN MENU---6. Clear Counter Clear address (pcs) counter? ----MAIN MENU---7. Job Settings JOB SETTINGS A. Load JOB SETTINGS B. Save ----MAIN MENU---8. Conveyer time CONVEYER TIME *0.00 Seconds ----MAIN MENU---9.
Appendix A • Bryce Office Systems 30K SETUP MENU Flow Chart ----SETUP MENU---1.Stop on Feed Err STOP ON FEED ERROR * On STOP ON FEED ERROR Off ----SETUP MENU---2.Feeder Signal FEEDER SIGNAL .*NONE FEEDER SIGNAL ON/OFF CONTROL FEEDER SIGNAL PULSE OFF SIGNAL FEEDER SIGNAL ON/QUICK OFF FEEDER SIGNAL SIGNAL POLARITY SIGNAL POLARITY *Active OFF ----SETUP MENU---3.Lines Per Address LINES/ADDRESS+MORE *66 -LESS ----SETUP MENU---4.Line Termination LINE TERMINATION *CR=CR, LF=LF ----SETUP MENU---5.
Appendix A • Bryce Office Systems 30K SETUP MENU Flow Chart ----SETUP MENU---- POSTAL BUNDLE BREAK 8.Postal Bundle Brk Enable/Disable Break POSTAL BUNDLE BREAK eBreak Character POSTAL BUNDLE BREAK Break Char Count POSTAL BUNDLE BREAK Pause Time ----SETUP MENU---9.Pre-Purge ----SETUP MENU---10.Feed Gap ENABLE/DISABLE *Off BREAK CHAR *{*} CHAR COUNT *06 PAUSE TIME *4.
Appendix A • Bryce Office Systems 30K SERVICE MENU Flow Chart ---SERVICE MENU--1. Adjust Print BANK A Head 2 up down MOVE HD 2 VERT *294 press test +UP -DOWN BANK A Head 3 up down BANK B Head 5 up down BANK B Head 6 up down BANK A Head 2 side to side BANK A Head 3 side to side BANK B Head 5 side to side BANK B Head 6 side to side MOVE BANK A <-> +LEFT * 01.000” test -RGHT MOVE BANK B <-> +LEFT * 07.
Appendix B Hex Chart HEX CHART MSB DECIMAL HEX 0 1 2 3 4 LSB 5 6 7 8 9 10 11 12 13 14 15 0 1 2 3 4 5 6 7 8 9 A B C D E F 0 16 32 48 64 80 96 112 0 1 2 3 4 5 6 7 NUL DLE SP 0 @ P ` p SOH DC1 ! 1 A Q a q STX DC2 " 2 B R b r ETX DC3 # 3 C S c s EOT DC4 $ 4 D T d t ENQ NAK % 5 E U e u ACK SYN & 6 F V f v BEL ETB ' 7 G W g w BS CAN ( 8 H X h x HT EM ) 9 I Y i y LF SUB * : J Z j z VT ESC + ; K [ k
Appendix C PCL Command Codes Introduction The 30K Address Printer emulates the listed PCL 5 printer command codes. The 30K Address Printer will virtually handle media as an HP1200 would using these printer commands. Additional printer commands have been added to allow control of special printer addressing functions and addressing needs. The printer command codes are sets of characters that allow your computer software to override the Industrial Printer menu selections as fonts, print quality, etc.
Appendix C PCL Command Codes PCL parameterized escape sequences Printer Feature Printer Command HEX Equivalent DEC Equivalent Description ÅE ÅH 1B 45 1B 48 027 069 027 072 Defines reset conditions Performs reset plus clears all permanent macros, fonts, and address recovery buffer Page Size Default Page Size Executive Å&l0A Å&l1A 1B 26 6C 30 41 1B 26 6C 31 41 027 038 108 048 065 027 038 108 049 065 Page Size Letter Å&l2A 1B 26 6C 32 41 027 038 108 050 065 Page Size Legal Page Size A4 Å&l3
Appendix C PCL Command Codes PCL parameterized escape sequences Printer Feature Printer Command HEX Equivalent DEC Equivalent Description Å&l#C 1B 26 6C #..# 43 027 038 108 #..# 067 # of 1/48 inch (1/19 cm) Å&l#D Å&l0H Å&l6H 1B 26 6C #..# 44 1B 26 6C 30 48 1B 26 6C 36 48 027 038 108 #..
Appendix C PCL Command Codes PCL parameterized escape sequences Printer Feature Printer Command HEX Equivalent DEC Equivalent Description Half Line Feed Line Termination Å= Å&k#G 0 1 2 1B 3D 027 061 Half of current VMI 1B 26 6B 30 47 1B 26 6B 31 47 1B 26 6B 32 47 027 038 107 048 071 027 038 107 049 071 027 038 107 050 071 1B 26 6B 33 47 027 038 107 051 071 CR=CR, LF=LF, FF=FF CR=CR+LF, LF=LF, FF=FF CR=CR, LF=CR+LF, FF=CR+FF CR=CR+LF, LF=CR+LF, FF=CR+FF 1B 28 # ..
Appendix C PCL Command Codes PCL parameterized escape sequences Printer Feature Stroke Weight Revision C Printer Command HEX Equivalent DEC Equivalent Description 0 1 2 3 4 5 8 9 16 17 32 33 34 35 1B 28 73 30 53 1B 28 73 31 53 1B 28 73 32 53 1B 28 73 33 53 1B 28 73 34 53 1B 28 73 35 53 1B 28 73 38 53 1B 28 73 39 53 1B 28 73 31 36 53 1B 28 73 31 37 53 1B 28 73 33 32 53 1B 28 73 33 33 53 1B 28 73 33 34 53 1B 28 73 33 35 53 027 040 115 048 083 027 040 115 049 083 027 040 115 050 083 027 040 115 051
Appendix C PCL Command Codes PCL parameterized escape sequences Printer Feature Printer Command HEX Equivalent DEC Equivalent Description 1B 28 73 33 54 1B 28 73 34 54 1B 28 73 35 54 1B 28 73 36 31 34 34 30 54 1B 28 73 36 31 34 34 31 54 027 040 115 051 084 027 040 115 052 084 027 040 115 053 084 027 040 115 054 049 052 052 048 084 027 040 115 054 049 052 052 049 084 Courier San Serif Roman External (First) Å(#X 1B 28 #..# 58 027 040 #..
Appendix C PCL Command Codes PCL parameterized escape sequences Printer Feature Printer Command HEX Equivalent DEC Equivalent Description Height Å)s#V 1B 29 73 #..# 56 027 041 115 #..
Appendix C PCL Command Codes PCL parameterized escape sequences Printer Feature Printer Command HEX Equivalent DEC Equivalent Description 1B 29 73 33 54 1B 29 73 34 54 1B 29 73 35 54 1B 29 73 36 31 34 34 30 54 1B 29 73 36 31 34 34 31 54 027 041 115 051 084 027 041 115 052 084 027 041 115 053 084 027 041 115 054 049 052 052 048 084 027 041 115 054 049 052 052 049 084 Courier San Serif Roman External (First) 1B 26 64 30 44 1B 26 64 33 44 1B 26 64 40 027 038 100 48 068 027 038 100 51 068 027 038 100
Appendix C PCL Command Codes PCL parameterized escape sequences Printer Feature Printer Command 10 HEX Equivalent DEC Equivalent Description 1B 26 66 31 30 58 027 038 102 049 048 088 Make macro perm (last ID specified) Data printed as hex numbers, ESC and Control codes not executed. Programming Hex Dump Mode ON ÅY 1B 59 027 089 Hex Dump Mode OFF ÅZ 1B 5A 027 090 Å*c#D Å*c#F 0 1 2 3 4 5 1B 2A 63 #..# 44 027 042 099 #..
Appendix C PCL Command Codes PCL parameterized escape sequences Printer Feature Start Raster Graphics Printer Command Å*r#A HEX Equivalent DEC Equivalent Description 1B 2A 72 30 41 1B 2A 72 31 41 027 042 114 048 065 027 042 114 049 065 Place to left most position Place at current position Å*rB Å*rC 1B 2A 72 42 1B 2A 72 43 027 042 114 066 027 042 114 067 Resets left margin to 0 Å*r#S 1B 2A 72 #..# 53 027 042 114 #..
Appendix C PCL Command Codes To determine page size or cursor movement in Dots multiply by 300 Dots /inch (2.54 cm) for Horizontal and 300 Dots /inch (2.54 cm) for Vertical. Example: a Letter size page of 8.5 x 11 inches (21.6 x 27.
Appendix C PCL Command Codes PCL parameterized escape sequences To utilize the 30K Address Printers internal bar-coding features, records are searched for a valid ZIP, ZIP + 4, Delivery Point Bar Code (DPBC) or DPBC with a check sum. For ZIP + 4 or a 11 digit DPBC, a checksum is computed for printing a USPS Postnet bar-code with framing bars. The position of the Postnet bar-code is determined by the printers menu setup or the bar-code location commands in effect.
Appendix C PCL Command Codes PCL parameterized escape sequences Printer Feature Printer Command HEX Equivalent DEC Equivalent Description Bar Code - Vertical Å+b#V 1B 2B 62 #..# 56 027 043 098 #..# 086 ZIP Code command Bar Code -g Å+b#Znnn 1B 2B 62 #..# 5A nnn 027 043 098 #..# 090 nnn Å+b5Z nnnnn 1B 2B 62 35 5A nnnnn 027 043 098 053 090 nnnnn VMI # in Decipoints (1/720 inch) from bottom of page to bottom of bar-code #= number of characters in the ZIP Code string.
Appendix D Character Sets 30K CHARACTER SET (Modeled after PC 850 Character Table) 0 16 32 0 48 @ 64 P 80 ` 96 p 112 Ç 128 É 144 á 160 ░ 176 └ 192 ð 208 Ó 224 240 1 17 ! 33 1 49 A 65 Q 81 a 97 q 113 ü 129 æ 145 í 161 ▒ 177 ┴ 193 Ð 209 ß 225 ± 241 2 18 " 34 2 50 B 66 R 82 b 98 r 114 é 130 Æ 146 ó 162 ▓ 178 ┬ 194 Ê 210 Ô 226 242 19 # 35 3 51 C 67 S 83 c 99 s 115 â 131 ô 147 ú 163 │ 179 ├ 195 Ë 211 Ò 227 243 ─ 196 È 212 õ 228 ¶ 244 3 4
Appendix D Character Sets 30K CHARACTER SET (Modeled after 8859 Latin Character Table) ° 176 À 192 Ð 208 à 224 ð 240 ± 177 Á 193 Ñ 209 á 225 ñ 241 178 Â 194 Ò 210 â 226 ò 242 £ 163 179 Ã 195 Ó 211 ã 227 ó 243 148 ¤ 164 ´ 180 Ä 196 Ô 212 ä 228 ô 244 133 149 ¥ 165 µ 181 Å 197 Õ 213 å 229 õ 245 v 118 134 150 ¦ 166 ¶ 182 Æ 198 Ö 214 æ 230 ö 246 g 103 w 119 135 151 § 167 • 183 Ç 199 215 ç 231 247 X 88 h 104 x 120 136 152 ¨ 168 ¸ 184 È 200 Ø 2
Appendix D Character Sets 30K CHARACTER SET (Modeled after Roman -8 Character Table) 0 16 32 0 48 @ 64 P 80 ` 96 p 112 128 144 160 ¯ 176 â 192 Å 208 Á 224 þ 240 1 17 ! 33 1 49 A 65 Q 81 a 97 q 113 129 145 À 161 177 ê 193 î 209 Ã 225 Þ 241 2 18 " 34 2 50 B 66 R 82 b 98 r 114 130 146 Â 162 178 ô 194 Ø 210 ã 226 · 242 3 19 # 35 3 51 C 67 S 83 c 99 s 115 131 147 È 163 º 179 û 195 Æ 211 Ð 227 µ 243 4 20 $ 36 4 52 D 68 T 84 d 100 t 116
Appendix D Character Sets 30K CHARACTER SET (Modeled after Windows 3.
Appendix D Character Sets 30K CHARACTER SET (Modeled after PC - 8 Character Table) 0 16 32 0 48 @ 64 P 80 ` 96 p 112 Ç 128 É 144 á 160 ░ 176 └ 192 208 224 240 1 17 ! 33 1 49 A 65 Q 81 a 97 q 113 ü 129 æ 145 í 161 ▒ 177 ┴ 193 209 225 ± 241 2 18 " 34 2 50 B 66 R 82 b 98 r 114 é 130 Æ 146 ó 162 ▓ 178 ┬ 194 210 226 242 19 # 35 3 51 C 67 S 83 c 99 s 115 â 131 ô 147 ú 163 │ 179 ├ 195 211 227 243 ñ 164 ┤ 180 ─ 196 212 228 244 213 229 245
Appendix E Accessory Cable & Parallel Interface The parallel interface port is a standard 36 pin Amphenol type with two metal wire retaining clips. Pin # 1 Signal Strobe Direction In 2-9 10 Data 0 -Data7 Acknowledge In Out 11 Busy Out 12 Paper Error Out 13 On Line Out 16 Sig Gnd 17 18 Chassis Gnd HI 19-30 31 Sig Gnd Reset /Input Prime Error 32 Out In Out Parallel Communication (Centronics Cable) Description A Low pulse causes the printer to read one byte of data Data lines.
Appendix E Accessory Cable & Parallel Interface The Accessory Port allows the printer to work in conjunction with a Conveyor. Use the Accessory Port to connect the printer to a Bryce Pulse Box (optional) or to a 5 VDC relay connected to the conveyor (See Section Connecting to the Conveyor Port for more information.
Appendix F Printing with Software The industrial printer comes with Windows drivers that allow the use of graphics and a virtually unlimited number of True Type Fonts. Unlike printing with ASCII text: a non-GUI operating system that is normally associated with operating systems like DOS / Unix / Linux, where the printer draws on the internal fonts, Windows downloads a representation of the fonts for the printer to make use of. Printer Software Driver Information for DOS / Unix / Linux or Windows 3.0, 3.
Appendix F Printing with Software MICROSOFT WINDOWS™ Applications Software Driver Information Microsoft Windows 3.xx Software Driver Information When using Microsoft Windows 3.0, 3.1 or 3.11, select the Generic / Text printer driver. The Generic / Text printer driver is the least complicated and straightforward driver to use with the printer. Generic / Text printer drivers only print text and cannot support the printing of graphics.
Appendix F Printing with Software Microsoft Windows Software Driver Information When using Microsoft Windows 3.0 or later, select the Generic / Text printer driver. Microsoft Windows95/98 Software Driver Information Changing the Print Driver Properties might have to be made for the printer to work with different software packages in the Windows95/98 operating environment. 1. Click START ... SETTINGS... PRINTERS 2. Highlight the printer driver being used (usually 9K-L/13K or 24K/30K) 3. Click FILE ...
Appendix F Printing with Software Access 2000 for Window 98 Software Interface sample: Select Open from the FILE menu. Select the .mdb database file or compatible database file. Select the OK button from the box. The window with the database name will appear. Select REPORTS from the side tab from the box. Select the Create reports by using wizard to insert the fields for printing. Select the FINISH button after going through and selecting all the options.
Appendix F Printing with Software Select from the VIEW menu Layout Preview. Only one record per page will appear. Use the arrows on the Data Control to scroll through the records. Select from the FILE drop down menu the option Page Setup. A PAGE SETUP dialog box will appear. Select the PAGE tab from the PAGE SETUP Dialog box. Select the PRINTER button to verify the correct printer driver is selected. Select the correct size of the media.
Appendix F Printing with Software Computer setup sample: IBM Mini's (System 34, 36, 38) & AS400) To use the BOS 30K with any IBM minicomputer or mainframe, it is necessary to interface through some kind of protocol converter. This may be one of two types of systems; either an IBM compatible micro with an emulation card, or a stand alone protocol converter such as is available from Black Box Corp. in Pittsburgh, PA (i.e., model PQ-6 RO). In either case the installation is very similar. 1.
Appendix F Printing with Software Word 2000 for Window 98 Software Interface sample: Select New from the FILE menu. A NEW dialog box will appear on the screen. Select Blank Document from the GENERAL tab. Select Page Setup from he FILE menu. A PAGE SETUP dialog box will appear on the screen. Select the Margins tab, and set all margins to zero (0). Select the Paper Size tab, then select one of the standard sizes or Custom Size from the Paper Size text box.
Appendix F Printing with Software To make a Mail Merge select Mail Merge from the TOOLS menu. The Mail Merge Helper dialog box similar to the one to the right will appear. Select the Create pull down menu. Select Form Letter. Select the Active Window as the document that you wish to use. Now the Data Source will allow you to select Get Data from the Mail Merge Helper. The Get Data dialog box will appear. Select the file you wish to merge with your MS Word document.
Appendix G Technical Specifications Shipping Dimensions and Weight Height: Width. Depth: Weight: 16 inches 40.64 cm 30 inches 76.20 cm 24 inches 60.96 cm 87 lbs. (39.5 kg) including accessories. Dimensions of Feeder Assembly Height: Width.: Depth: Weight: 14 inches 35.56 cm 24 inches 60.96 cm 19 inches 48.26 cm 29 lbs. (13.
Appendix G Technical Specifications Super Draft Draft Letter Executive 600 x 150 Dots per inch 600 x 200 Dots per inch 600 x 300 Dots per inch 600 x 600 Dots per inch Printing Speeds in #10 envelopes per hour Print Quality Super Draft Draft:Letter:Executive:- Min 8” Media Throughput / Hr Throughput / Hr 24,000 19,000 13,000 6,500 30,000 22,000 15,000 7,500 Fonts 12 Internal Fonts that are scalable Unlimited TrueType Fonts (downloadable) Point Size Smallest 4 point Largest 30 point The Interfac
Appendix H US Mail Requirements DELIVERY POINT BAR CODE NAIC Certification This Address Printer is equipped with firmware for printing the United States Postal Service (USPS) Delivery Point Bar Code (DPBC). The printer is Certified by the National Address Information Center (NAIC). Certification from the NAIC indicates the printed POSTNET Bar - Code meets the required standards for letter size mail to receive USPS Delivery Point Bar Coded rates.
Appendix H US Mail Requirements Valid Address Formats Address ZIP Codes Data Sent to Printer Printed in Address Block Bar - Code Printed ZIP + 4 + 2* ZIP + 4 + 3* ZIP + 4 + 3 98765-1234~12 98765-1234 DPBC 98765-1234~123 98765-1234 DPBC 98765-1234123 98765-1234123 DPBC Illegal Format ZIP + 4 98765-1234 98765-1234 9 Digit Bar - Code ZIP + 4 + 2 98765-123412 98765-123412 No Bar - Code * Add the Tilde (~) after the ZIP + 4 digits so the 2- or 3 - digit add on will not be printed in the address block.
Appendix H US Mail Requirements PLANET Code Bar Code Postal Alpha-Numeric Encoding Technique (PLANET) provides features that are not currently available with the POSTNET barcode. PLANET bar codes are broken down to a list of planets. The following is a list of each planet and the applications supported by that planet’s particular PLANET bar code. Jupiter- A 12-digit barcode containing mail piece rate, presort bureau origin, and customer identification.
Appendix I EAN / UCC Requirements EAN-13 / UPC-A Serial Shipping Barcode The printer has the ability to print a nominal sized EAN-13 and UPC shipping barcode in both the normal or invert mode. The barcode consists of the machine readable barcode on top and the human readable test beneath. The barcode is printed below and to the right of the current position. The barcode is designed to comply with the standard UCC/EAN Application Identifier standard and utilizes the UCC/EAN-128 symbolism.
Appendix J Glossary Glossary cable Wires that carry the information between the computer and the printer. Centronic parallel interface A device for connecting printers and other peripheral devices to a computer. It transmits a full byte at a time. Character A printable letter or symbol. character height The height of a uppercase letter. A character height is measured in points. characters per inch The number of character printed in a horizontal inch. Also called pitch.
Appendix J Glossary cpi See characters per inch. data communications The sending of data from the computer to a peripheral device i.e. the printer. dots per inch The number of ink dots printed in one horizontal inch. The larger the number the better the resolution of print. double feeding Two or more pieces of media feed at the same time or without separation. Dpi See dots per inch. draft quality Print resolution using 150 dpi which saves ink and allows faster printing of a document.
Appendix J Glossary font A set of printable characters with consistent style and characteristics. Grounded A electrical circuit that has a voltage of zero. Handshaking A method for the computer to communicate with peripheral devices to ensure complete transfer of information. hex dump A printer option that allows all the information and commands sent to the printer are printed as base 16 digits. Internal test address message The preprogrammed Address that is printed when the Test Env. button is pressed.
Appendix J Glossary Online The printer will accept and respond to information sent from the computer. outline fonts Scaleable printer fonts. paper jam When media gets stuck in the printer. Parity An error checking method used when communicating between the computer and a peripheral device. PCL commands A standard printer language developed of commands to access printer features or options. point size A measurement standard for Character Height. One point represents one seventy-seconds of an inch.
Appendix J Glossary sans serif A font typeface that contains no serifs or finishing strokes on the top or bottom of the characters. scaleable fonts Outline printer fonts of characters and symbols that are stored in a mathematical form and are able to be enlarged or reduced. Spacing The relative spacing between characters. Stuffed media Media that is already filled and sealed for delivery. sub - directories A directory within a directory.
Appendix K Ordering Information Options & Supplies The following list of option & supplies are available through your local Bryce dealer.
