Warranty Guide
Rev: 5 06/2016  Brush Masterâ„¢ Chipper/Shredder with 2-Way Feed 
20 
T
Troubleshooting 
NOTE: For repairs beyond the minor adjustments listed above, contact GXi Parts and Service (919)-550-3221 for 
support over the phone or getting setup with your nearest authorized service dealer. 
Problem  Cause  Remedy 
Unit does not discharge 
1.  Discharge chute clogged.     
2.  Foreign object lodged in carousel.   
3.  Low engine RPM. 
1.  Stop engine immediately and disconnect 
spark plug wire. Clean flail screen and 
inside of discharge opening. 
2.  Stop engine and disconnect spark plug 
wire. Remove lodged object. 
3.  Always run engine at full throttle. 
Call GXi Parts & Service (919)-550-3259 
Rate of discharge slows 
1.  Low engine RPM. 
2.  Chipper blades are dull. 
1.  Always run engine at full throttle 
2.  Replace chipper blades or see your 
authorized service dealer. 
Call GXi Parts & Service (919)-550-3221 










