USER’S GUIDE TD-2020 TD-2120N TD-2130N Before using this printer, be sure to read this User's Guide. We suggest that you keep this manual in a handy place for future reference. Please visit us at support.brother.com, where you can get product support and answers to frequently asked questions (FAQs).
Introduction Thank you for purchasing the Brother TD-2020/2120N/2130N. The TD-2020/2120N/2130N (hereafter referred to as "the printer") is a powered desktop thermal printer. Be sure to read the User’s Guide, Product Safety Guide, Quick Reference Guide, Software User’s Guide and Network User’s Guide (TD-2120N/2130N only) before using the printer. We suggest that you keep these documents in a handy place for future reference. The following documents are included on the CD-ROM.
Table of Contents 1 Getting Started 1 General Description ............................................................................................... 1 Power Supply......................................................................................................... 3 Connecting to an AC Power Outlet.................................................................. 3 Installing the Printer Driver and Software .............................................................. 4 Installer Screen........
Other Functions 48 Mass Storage Functions ......................................................................................48 Mass Storage Feature ...................................................................................48 Using the Mass Storage Feature...................................................................48 Web Based (Web Browser) Management (TD-2120N/2130N only) ....................49 Software Development Kit ................................................................
Creating a One-Touch Panel......................................................................... 86 Printing the Label................................................................................................. 86 Printing Using the Basic Control Panel.......................................................... 86 Printing Using the One-Touch Panel ............................................................. 88 Printing a Different Date/Time Than the Printer's Internal Clock ...................
1 Getting Started General Description 1 1 POWER indicator 2 (Power) button 1 Front 3 Media exit 4 RD Roll compartment top cover 5 STATUS indicator 1 4 1 2 5 6 7 8 3 6 (Feed) button 7 (Print) button 8 Cover release lever 9 Tear bar When the printer is purchased, the tear bar cover is installed. NOTE • Before using the printer, remove the cover over the tear bar. 9 10 11 • Do not dispose of the removed cover.
Getting Started Back (TD-2020) Options (TD-2120N/2130N only) 1 1 Touch panel display (PA-TDU-001) 1 WLAN interface (PA-WI-001) Bluetooth interface (PA-BI-001) Label peeler (PA-LP-001) Battery base (PA-BB-001) 1 RJ25 to DB9M serial adapter (PA-SCA-001) 2 3 Rechargeable lithium-ion battery (PA-BT-4000LI) 4 bay battery charger (PA-4BC-4000) 4 (TD-2120N/2130N) 1 1 2 3 1 External media feed slot 2 Serial port 3 Power connector 4 Mini-USB port 5 USB host port (TD-2120N/213
Chapter 1 Power Supply 1 This printer operates on either the AC adapter (included) or the rechargeable Li-ion battery (optional, TD-2120N/2130N only). Use the power supply appropriate for your intended use. d Press the (Power) button of the printer to turn it on. The POWER indicator lights in green, and the printer is in standby. The AC adapter supplies power directly to the printer, making it suitable for high-volume printing.
Getting Started Installing the Printer Driver and Software The printer driver and software can be installed using any of the following three methods: USB cable connection (page 5) Wired LAN connection (TD-2120N/2130N only) (page 7) Wireless LAN connection (TD-2120N/2130N only) (if the WLAN interface is attached) 1 If you are using Windows 8, make sure the default program to open PDF files is Adobe® Reader® before using the CD-ROM.
Chapter 1 Installer Screen 1 USB Cable Connection a NOTE 1 • For Windows XP/Windows Vista/Windows 7: If the installer screen does not automatically appear, display the contents of the CD-ROM drive folder, and then double-click [start.exe]. 2 3 4 5 1 Standard Installation Installs P-touch Editor, the printer driver, P-touch Update Software, Printer Setting Tool, the User's Guide, the Software User's Guide and the Network User's Guide (TD-2120N/2130N only).
Getting Started e With TD-2120N/2130N: When the screen for selecting the connection method appears, select [Local Connection (USB)], and then click [Next]. To not check for new software versions or update them, click [No], and then go to step i. NOTE If you click [No] here, you can run the P-touch Update Software at a more convenient time to check for new software versions and update them. Double-click the P-touch Update Software icon on the desktop. (Your computer must be connected to the Internet.
Chapter 1 i When the screen for the online user registration appears, click [OK] or [Cancel]. If you clicked [OK], you will go to the online user registration page before finishing the installation (recommended). If you clicked [Cancel], installation continues. j d Read the license agreement, and click [Agree] if you agree with the terms and conditions. e Click [Install] to start the installation, and then follow the on-screen instructions.
Getting Started h Select the printer from the list, and then click [Next]. • Depending on your security settings, a Windows Security or antivirus software window may appear when the printer or its software is being used. Allow or permit the installer to continue. j The P-touch Update Software can be used to check for updates. If [OK to use P-touch Update Software to update the software to the newest version? (An Internet connection is required to update.)] appears, click [Yes] or [No].
Chapter 1 k The P-touch Update Software starts up. If an application appears under [File list], there is a new version of the application. If the check box is selected and [Install] is clicked, that application can be installed. Wait until a message appears indicating that the installation has finished. If no application appears under [File list], the application currently installed on the computer is the newest version. There is no need to update. Click [Close].
Getting Started Uninstalling the Printer Driver d 1 Read “TD-XXXX” in the following steps as your model name. Perform this procedure only if printing from the TD-XXXX is no longer necessary or when re-installing the TD-XXXX printer driver. Windows XP a b c d Click [Start] - [Control Panel] [Printers and Other Hardware] [Printers and Faxes]. Click [File] - [Server Properties]. The [Print Server Properties] window appears. Click the [Drivers] tab, and then select [Brother TD-XXXX].Click [Remove].
Chapter 1 f Select [Remove driver and driver package], and then click [OK]. Follow the on-screen instructions. g Close the [Print Server Properties] window. The printer driver has been uninstalled. Windows 8 a If the printer is connected to the computer and is turned on, press and hold the (Power) button to turn it off. b Click [Control Panel] in [Apps] screen [Hardware and Sound] - [Devices and Printers].
2 Printing 2 Operation Panel 2 2 The operation panel consists of the following buttons and indicators. 1 5 2 3 4 1 POWER indicator 4 (Print) button 2 (Power) button 5 STATUS indicator 3 (Feed) button Indicators 2 The indicators light and blink to indicate the printer’s status. Each indicator may light or blink in green, red or orange. For details, see Indicators on page 54.
Chapter 2 Button Functions (Power) button functions 2 Operation Turn the printer on While the printer is turned off, press the POWER indicator turns on. Turn the printer off While the printer is turned on, press and hold the (Power) button until the POWER indicator turns off. (If the [Auto Power Off] function is specified in [Device settings] of the “Printer Setting Tool”, the printer will turn off automatically after the specified period of inactivity.
Printing Functions using multiple buttons Operation Start up the printer in mass storage mode While holding down the (Print) button, press and hold the (Power) button to start up the printer in mass storage mode. For details, see Mass Storage Functions on page 48.
Chapter 2 Inserting the RD Roll Use genuine Brother roll media. Genuine Brother fanfold media is not available at this time. a c 2 Insert an RD Roll into the RD Roll compartment, and then close the RD Roll compartment top cover. For an RD Roll 1 Press and hold the (Power) button to turn the printer off. Press the cover release lever (1) on either side and lift up to open the RD Roll compartment top cover.
Printing 2 5 While lifting up the media guide adjustment lever (1), push in both media guides (2) to fit the width of the paper. Close the RD Roll compartment top cover by pressing it in the center. Press down until it snaps into place. 1 2 3 For fanfold paper Feed the end of the RD Roll under the media tip guides (1). 1 Insert the fanfold paper in the direction shown. 1 1 4 Position the end of the paper centered over the platen roller and slightly out of the media exit.
Chapter 2 2 Feed the end of the fanfold paper under the media tip guides (1). d Press the printer on. (Power) button to turn the NOTE If the paper size information for the die-cut labels being used has been registered with the printer, pressing the (Feed) button will position the label at the correct starting position. For details, see Registering Paper Size Information With the Printer on page 9. 1 Checking the Sensor Position 2 Check the sensor position for the type of paper being used.
Printing Figure 1 2 Figure 3 2 2 1 2 3 NOTE The sensor is at this position immediately after the printer is purchased. Figure 2 4 5 2 1 Back of media 2 Black mark 3 0.16" (4 mm) or more 4 Centerline 5 Reflective/black mark sensor NOTE When using receipt paper with the maximum width of 2.4" (63 mm), make a black mark at least 0.35" (9 mm) long in from either the left or right edge of the paper so that the reflective/black mark sensor can detect the black mark.
Chapter 2 Printing the Printer Setup Information You can use the (Print) button to print a report that lists the following printer settings: Program version Printer usage history Missing dot test pattern List of transferred data Communication settings NOTE • You can use [Device settings] of the “Printer Setting Tool” to set, in advance, which items will be printed. For details, see Printer Information Report on page 36. • The node name will also appear in the communication settings.
Printing Printer Setup Information Printing Sample 2 2 The printing sample is for illustrative purposes only.
Chapter 2 Connecting the Computer and Printer The printer can be connected to your computer using any of the methods listed below. USB Cable Connection 2 Before connecting the printer to the computer, install the printer driver. a Before connecting the USB cable, make sure that the printer is turned off. b Connect the printer end of the USB cable to the mini-USB port on the back of the printer. c Connect the other end of the USB cable to the USB port on the computer. d Turn on the printer.
Printing b Connect the LAN cable to the ethernet network port on the back of the printer, and then turn on the printer. NOTE • The printer’s communication settings can be changed with [Communication settings] in the “Printer Setting Tool”. For details, see Communication Settings (TD-2120N/2130N only) on page 27. • By using the “Printer Setting Tool”, the communication settings can be changed and easily applied to multiple printers.
Chapter 2 g Printing 2 There are various methods for printing with this printer. The following describes the procedure for printing from a computer. Click [Print] in the computer program’s menu. The POWER indicator blinks in green to indicate that the printer is receiving data, and the document is printed. a Start P-touch Editor, and then open the document to be printed. For P-touch Editor users: Refer to the Software User’s Guide included on the CD-ROM.
Printing Printer Driver Options 2 You can configure various settings in the printer driver’s dialog box, such as paper size, number of copies, print quality, etc. 2 NOTE You can also use the “Printer Setting Tool” to configure more advanced settings. For details, see Printer Setting Tool on page 25.
3 Printer Setting Tool About the Printer Setting Tool 3 By using the “Printer Setting Tool”, the printer’s communication settings, device settings, P-touch Template settings and paper size settings can be specified from the computer. Using the Printer Setting Tool 3 a Connect the printer to be configured to the computer. b For Windows XP/Windows Vista/Windows 7: From the Start menu, click [All Programs] - [Brother] [Label & Mobile Printer] - [Printer Setting Tool].
Printer Setting Tool 2 Communication settings (TD-2120N/2130N only) Specify wired LAN, wireless LAN and Bluetooth communication settings. The wireless LAN and Bluetooth connections can be used only if the corresponding optional unit is attached to the printer and connection settings are completed. In order to open [Communication settings], you must be logged on with administrator rights. 3 Device settings Specify printer device settings, such as power settings and print settings.
Chapter 3 Communication Settings (TD-2120N/2130N only) Items When [Current Status] is selected, the current settings appear in the settings display/change area. Select the item for the settings that you want to change. 3 Menu Bar Select a command contained in each menu from the list. 4 Printer Selects the printer whose settings are to be changed. If only one printer is connected, it is unnecessary to make a selection since only that printer will appear. 5 Node Name Displays the node name.
Printer Setting Tool 10 Apply Click [Apply] to apply the settings to the printer. To save the specified settings in a command file, select [Save in Command File] from the drop-down menu. The saved command file can be used with the mass storage feature to apply the settings to a printer. (See Mass Storage Functions on page 48) 3 Clicking [Apply] applies all settings in all tabs to the printer. If the [Disable these settings] check box is selected, the settings in that tab are not applied.
Chapter 3 Menu Bar 3 1 2 3 4 5 7 6 8 9 10 1 Apply Settings to the Printer Applies the settings to the printer. 2 Save Settings in Command File Saves the specified settings in a command file. The file extension is “.bin”. The saved command file can be used with the mass storage feature to apply the settings to a printer. (See Mass Storage Functions on page 48) The saved communication settings commands are only intended to be used for applying settings to a printer.
Printer Setting Tool 5 NOTE • Only personal security authentication settings (open system, public key authentication and WPA/WPA2-PSK) can be imported. Enterprise security authentication (such as LEAP and EAP-FAST) and WPA2-PSK (TKIP) settings cannot be imported. • If multiple wireless LANs are enabled for the computer being used, the first wireless settings (only personal settings) that are detected will be considered for the import data.
Chapter 3 Wired LAN/Wireless LAN Tabs 4 3 TCP/IP (Wired) 3 Primary DNS Server IP Address/Secondary DNS Server IP Address You can only enter settings when the DNS server is set to [STATIC]. Wireless Settings 1 1 2 3 4 5 6 7 8 2 3 4 1 TCP/IP (Wireless) 3 3 Communication Mode Select [Ad-hoc] or [Infrastructure]. NOTE Not all computers, mobile devices, and operating systems, may support Ad-hoc mode.
Printer Setting Tool 7 8 User ID/Password You can only specify settings when LEAP, EAP-FAST, EAP-TTLS or EAP-TLS is selected as the authentication method. In addition, with EAP-TLS, it is not necessary to register a password, but a client certificate must be registered. To register a certificate, connect to the printer from a web browser, and then specify the certificate. For details on using a web browser, see Web Based (Web Browser) Management (TD-2120N/2130N only) on page 49.
Chapter 3 Bluetooth Tab 3 1 2 3 Applying Setting Changes to Multiple Printers a After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer. b Select the newly connected printer from the [Printer] drop-down box. 4 5 NOTE 1 2 3 Bluetooth usage Select whether or not to enable a Bluetooth connection.
Printer Setting Tool d Repeat steps a – c for all the printers whose settings you wish to change. If the IP address is set to [STATIC], the printer’s IP address will also be changed to the same address as the first printer. Change the IP address if necessary. NOTE To save the current settings in a file, click [File] - [Export]. The same settings can be applied to another printer by clicking [File] - [Import], then selecting the exported settings file.
Chapter 3 3 Settings Tabs Settings Tabs Click the tab containing the settings to be specified or changed. Basic Tab NOTE • If 3 3 appears in the tab, the settings in that tab cannot be specified or changed. In addition, the settings in the tab will not be applied to the printer even if [Apply] is clicked. The settings in the tab will also not be saved or exported when the [Save in Command File] or [Export] command is executed.
Printer Setting Tool 5 Command Mode Select the printer’s command format. Available settings: [Raster], [ESC/P], [P-touch Template] 6 Text Direction Select the printing orientation. Available settings: [Normal], [Inverted 180 Degrees] This setting is applied only if the printer driver is not used. If the printer driver is used, the setting specified in the printer driver will be applied. 7 Advanced Tab 3 1 2 3 3 4 5 6 7 Print Priority Select the printer’s print quality.
Chapter 3 4 Serialize Mode Select whether or not to serialize from the last number printed. Available settings: [Cont From Last], [From Starting#] 5 1 When this check box is clicked, Print Data after Printing Select whether or not print data is erased automatically after it is printed. Available settings: [Erase All Print Data], [Keep Print Data] 7 Bar Code* Select whether or not margins are added around barcodes.
Printer Setting Tool Panel Settings (1) 3 1 Specify the settings when the touch panel display (optional) is used (TD-2120N/2130N only). Disable these settings When this check box is clicked, in the tab, and the settings can no longer be specified or changed. The settings in a tab where 4 5 6 7 8 2 Set Panel Select the touch panel to be used. Available settings: [Numeric Keys Panel (A)], [One Touch Keys Panel (B)] 3 Keys Function Select the type of data assigned to keys in the one-touch panel.
Chapter 3 7 LCD Contrast Select the LCD display contrast. Available settings: -2–+2 8 Beeper Select whether the printer beeps when a touch panel key is pressed. Available settings: [On], [Off] 9 Disable Edit Select whether or not label layouts can be edited. Available settings: [On], [Off] 10 Lock Settings Select whether or not settings selected by pressing [ ] (settings key) on the touch panel display can be changed.
Printer Setting Tool Menu Bar 3 1 2 3 3 4 5 6 7 8 9 10 11 1 Apply Settings to the Printer Applies the settings to the printer. Performs the same operation as when the [Apply] button is clicked. 2 Save Settings in Command File Saves the specified settings in a command file. Performs the same operation as when [Save in Command File] is selected from the [Apply] drop-down list. 3 Import Imports the exported file and applies the settings to this tool. 4 Export Saves the current settings in a file.
Chapter 3 6 Print Information Report The following printer settings will be printed. Program version Printer usage history Missing dot test pattern List of transferred data Communication settings NOTE The printer setup information can also be printed by using the (Print) button. For details, see Printing the Printer Setup Information on page 19. 7 8 9 Reset to Factory Defaults Returns all printer settings, including the communication settings, to their factory defaults.
Printer Setting Tool NOTE For details on using the P-touch Template functions, see the Software User’s Guide included on the CD-ROM. In addition, if command reference is used, see the P-touch Template Command Reference. The latest versions can be downloaded from the support website. 2 Default Template Number Specify the template number selected as the default when the printer is turned on.
Chapter 3 7 Command Prefix Character Change the prefix character code. Set a single character code. The prefix character is a code to identify commands used in P-touch Template mode. 8 Non-Printed Character The characters specified here are not printed when data is received. Specify 1 to 20 characters. 9 Available Return Code The line feed code is used when feeding data to indicate that the following data should be moved to the next line in a text object.
Printer Setting Tool Paper Size Setup Do not register a paper size if the same paper size has already been registered. It may cause an unintended result. 3 With [Paper Size Setup] in the “Printer Setting Tool”, paper sizes not available in the [Paper Size] list of the printer driver can be added. As opposed to specifying paper settings for a normal printer, the paper format must be sent to the printer in order to add the paper size to the printer.
Chapter 3 8 Option Click the b button, and then select an operation. Click [Register Paper Size With Printer] to register the settings for the selected paper format in printer. Click [Save in Command File] to export the paper settings as a command file. (The file extension is “.bin”.
Printer Setting Tool Advanced Printing Adjustments Dialog Box 4 3 1 Media Sensor (Transmissive/Gap) Adjust the precision with which the transmissive/gap sensor detects the gaps (spacing) for die-cut labels and the amount of light emitted by the sensor. Settings can be specified when [Paper Types] is set to [Die-cut Label]. NOTE 2 3 Since the settings for [Media Sensor (Transmissive/Gap)] (page 37) in the [Device settings] dialog box will have an effect, specify appropriate values.
Chapter 3 Distributing Paper Formats 3 The paper formats exported from the [Currently Registered Paper Sizes] list can be distributed to other computers. Distributing Only Paper Formats b c 47 3 If the printer driver has not been installed on the recipient’s computer, the paper formats that can be distributed are bundled with the installer for the printer driver. 3 a At the sender’s computer, specify the paper format settings, and then click [Export]. (For details, see Paper Size Setup on page 44.
4 Other Functions Mass Storage Functions Mass Storage Feature c 4 NOTE If the mass storage area is not displayed automatically, refer to the instructions for the operating system of the computer or device for information about displaying the mass storage area. This feature is useful in the following situations. When you want templates (.blf format) and settings stored in a command file (.
Chapter 4 When the printer is turned off, mass storage mode is deactivated and any files in the mass storage area are deleted. This feature supports .bin and .blf files. Do not use other file formats with this feature. Do not create folders in the mass storage area. If a folder is created, files in the folder will not be executed. The capacity of the mass storage area is 2.45 MB. Use of files larger than 2 MB cannot be guaranteed.
Other Functions Software Development Kit 4 A software development kit (SDK) is available. Visit the Brother Developer Center (http://www.brother.com/product/dev/index.h tm). The b-PAC SDK and the SDKs for mobile devices (Windows Mobile, Android, iPhone and iPad) can be downloaded. (The SDKs that can be downloaded are subject to change without notice.
5 Maintaining the Printer Maintenance of the printer may be carried out as required. However, some environments require that maintenance must be done more frequently (for example, in dusty conditions). If dirt or dust is not removed, the printed labels may contain white streaks, or media may become jammed. 5 CAUTION Do not let your skin come into contact with the print head, to prevent electrostatic damage and corrosion. Do not touch the print media surface.
Maintaining the Printer Platen Roller Maintenance Use a piece of cellophane tape to remove dirt from the platen roller (1). 5 Media Exit Maintenance 5 If adhesive accumulates at the media exit (1) and media becomes jammed, disconnect the printer from the AC power outlet, and then clean the media exit with a cloth slightly moistened with isopropyl alcohol. 5 1 1 Do not use organic solvents such as benzene.
Chapter 5 Label Peeler (Optional) Maintenance (TD-2120N/2130N only) If adhesive accumulates at the media exit (1), peeler separator (2) or peeler sensor (3) and media becomes jammed, disconnect the printer from the AC power outlet, and then clean each part with a cloth slightly moistened with isopropyl alcohol.
6 Indicators 6 Indicators 6 The indicators light and blink to indicate the printer’s status. The following symbols are used in this section to show the different indicator colors and patterns. For details on error causes and solutions, see Troubleshooting on page 56.
Chapter 6 POWER STATUS (3 times) (3 times) Description Now resetting In mass storage mode (1 time) Processing file in mass storage mode Wireless LAN on and connected* (when using the optional WLAN interface) Bluetooth on* (when using the optional Bluetooth interface) USB host port connected to a supported device (Once every 3 seconds) Wireless LAN on but not connected* (when using the optional WLAN interface) Now setting WPS* (when using the optional WLAN interface) Bluetooth switched* (3 ti
7 Troubleshooting 7 Overview 7 If you have any problems with the printer, first make sure that you have performed the following tasks correctly. Is power being supplied to the printer by the AC adapter or rechargeable Li-ion battery (optional)? See Connecting to an AC Power Outlet on page 3 or Using the Rechargeable Li-ion Battery/Battery Base (Optional:PA-BT-4000LI/PA-BB-001) (TD-2120N/2130N only) on page 112.
Chapter 7 Problem The indicators show that the printer is cooling. Solution The print head or motor is too hot. Print head: If the print head becomes too hot, it may produce imaging on the paper in areas not intended to be printed. This condition is normal when printing a large number of documents with a high print density. The printer will stop, then resume printing after the print head has cooled down.
Troubleshooting Problem Media is not fed correctly. Solution Is the print head or platen roller dirty? Although the print head generally remains clean under normal use, dust or dirt from the platen roller may become stuck to the print head. If this occurs, clean the print head or platen roller. For details, see Print Head Maintenance or Platen Roller Maintenance on page 52. Are the sensors in the correct position? Check that the sensors are correctly positioned.
Chapter 7 Problem Media is jammed. Media is not ejected correctly after printing. Solution Is there dust or dirt on the print head or platen roller preventing it from turning freely? For details, see Print Head Maintenance or Platen Roller Maintenance on page 52. Check that the media exit path is not blocked. Is there adhesive on the media exit, or has a media misfeed occurred? For details, see Media Exit Maintenance on page 52. Remove the RD Roll, and then reinstall it.
Troubleshooting Problem Solution Printed barcodes cannot be read. (continued) Windows XP: To display the [Quality] options, open the printer properties by clicking [Start] - [Control Panel] - [Printers and Other Hardware] - [Printers and Faxes], right-clicking the printer whose settings are to be changed, then clicking [Printing Preferences].
Chapter 7 Problem Solution Even though data is being sent to the printer, the POWER indicator is not blinking in green. Make sure that the USB cable is connected firmly and correctly. Try using another USB cable. The labels are not being peeled off correctly (when using the optional label peeler). If a connection is being made using the WLAN interface (optional) or Bluetooth interface (optional), check that the slide switch for each unit has been turned on.
Troubleshooting If the STATUS indicator was blinking in red 7 If the STATUS indicator was blinking in red, perform the following procedures to clear the error. Press the (Power) button once. If the error is still not cleared, turn the printer off, then on again. If the error appears, even after performing the procedures described above, contact Brother Customer Service. Problem The STATUS indicator is blinking. Solution An error occurred.
Chapter 7 Problem The indicators show that error 1 has occurred. (continued) Solution If the error still occurs, check for the following: Tape exceeding 39.37" (1 m) or incompatible files cannot be printed. When sending a template as a BLF file, an error is indicated if the model name in the file is different. When printing a template, an error is indicated if the specified template does not exist. An error is indicated if the search of a template with a linked database fails.
Troubleshooting Error Messages for Touch Panel Display (Optional) (TD-2120N/2130N only) 7 If an error message appears on the LCD of the touch panel display (optional) (TD-2120N/2130N only), check for a solution in the following table. To clear an error message that appeared, perform the following procedures. If the STATUS indicator on the printer is blinking in red: Press the (Power) button once. If the error is still not cleared, turn the printer off, then on again.
Chapter 7 Error message Solution No Template Selected! There is no template with the specified number. Specify a correct number. Setting Wireless LAN Unsuccessful! Try again The access point could not be found. Memory Full! Tape exceeding 39.37" (1 m) or incompatible files cannot be printed. When printing a template, an error is indicated if the specified template does not exist. An access point for establishing a connection could not be specified.
8 Specifications 8 Product Specifications Model Name 8 TD-2020 TD-2120N TD-2130N 203 dpi 300 dpi Printing Printing Technology Direct Thermal Printing Resolution 203 dpi Print Speed (Depends on the media used.) Maximum 6 ips (152.4 mm/sec) Maximum Print Width Maximum 2.205" (56 mm) Maximum Print Length Maximum 39.37" (1 m) Minimum Print Length 0.
Chapter 8 Model Name TD-2020 TD-2120N TD-2130N Operating System Microsoft Windows XP /Windows Vista/Windows 7/ Windows 8 Microsoft Windows XP/Windows Vista/Windows 7/Windows 8, Microsoft Windows Server 2003/2008/2008 R2/2012 Hard-Disk Free Space 70 MB or more Memory Windows XP: 128 MB or more Operating Environment Windows Server 2003: 256 MB or more Windows Vista/Windows Server 2008/2008 R2/2012: 512 MB or more Windows 7/Windows 8: 1 GB (32-bit) or 2 GB (64-bit) or more Display SVGA/High Col
Specifications In order to achieve optimum print results, we recommend using Brother thermal paper (RD Rolls). Model Name TD-2020 TD-2120N TD-2130N Media Specifications Media Sensors Gap (Transmissive), Black Mark (Reflective) Media type Receipt Die cut label Tag Wristband Media Width 0.75" to 2.48" (19 mm to 63 mm) Thickness (The media material may affect print quality.) 0.0023" to 0.011" (0.058 mm to 0.279 mm) Diameter (Max) 5" (127 mm) Core Diameter 1" (25.
9 Using the RJ25 to DB9M Serial Adapter (Optional:PA-SCA-001) Connecting the Computer and Printer With the RJ25 to DB9M Serial Adapter Product Specifications Converts to a D-sub 9-pin male connector. 9 Be sure to use the cable designed for your Brother optional product. a Before connecting the serial cable, make sure that the printer and the computer are turned off. b Connect the RJ25 side of the adapter to the printer.
10 Using the Touch Panel Display (Optional:PA-TDU-001) (TD-2120N/2130N only) The (optional) touch panel display (TDU) is a touch panel operating unit designed to attach to the printer. Since touch panel keys can be pressed to perform operations, labels can be printed and various settings can be specified without a computer connection. For details on attaching the touch panel display, refer to its Quick Setup Guide.
Chapter 10 4 Battery level display When the rechargeable Li-ion battery (optional) is being used, the remaining charge is indicated. If you continue to use the printer while the battery has a low charge, the message “Recharge Battery!” appears, and the printer may run out of power, even while printing. : Full charge : Half Touch Panel 10 There are two touch panels: the basic control panel (A) and the one-touch panel (B). Either can be selected for use.
Using the Touch Panel Display (Optional:PA-TDU-001) (TD-2120N/2130N only) 1 (settings key) Specify settings for the various parameters. 2 Esc (escape key) Returns to the previous operation. Holding down this key for at least 1 second returns to the main screen. 3 a/b/d/c Changes what is displayed, or increases/decreases values. Holding down this key quickly changes what is displayed or increases/decreases values by 10. 4 OK key Applies the operation or setting.
Chapter 10 b Remove the TDU panel cover, and place the touch panel (1) to be used, then the clear protective sheet (2) on the touch panel holder (3). 2 3 1 Since foreign material, such as dust, caught between the touch panel, protective sheet and touch panel holder may cause a malfunction. Make sure that no foreign material is attached. c Install the TDU panel cover in its original position. When the touch panel is replaced, the setting for the touch panel display must be changed.
Using the Touch Panel Display (Optional:PA-TDU-001) (TD-2120N/2130N only) Printing With the Touch Panel Display 4. Print the label. 10 Use the touch panel of the touch panel display to print the label. (page 86) Follow the procedure below to print by using the touch panel display. 1. Preparation Connect the printer to the computer, and then install the printer driver and software. (page 4) Install media in the printer. (page 15) 2. Create a label layout.
Chapter 10 Touch Panel Display Settings 10 The settings for the touch panel display can be specified either by using the touch panel, or by using a tool on a computer connected to the printer. For details on connecting a computer and specifying settings, see Device Settings on page 34. Specifying Settings From the Touch Panel Display 10 Press [ ] (settings key) or [ ] (admin key) to display the menu screen. Press [a] or [b] to select a parameter, and then press [OK].
Using the Touch Panel Display (Optional:PA-TDU-001) (TD-2120N/2130N only) Key Parameter Setup (admin key) 1 Settings Description Keys Function Template/ Database Select the type of data assigned to keys on the one-touch panel. To assign templates, select [Template]. To assign databases linked to a single template, select [Database]. Serialize Mode Cont From Last/From Starting# Select whether or not to serialize from the last number printed.
Chapter 10 Key Parameter Setup (admin key) 1 (Continu ed) Set Temp Time 2 Settings Default Time/Cont From Last (Continu ed) Description When directly entering the date/time to be printed, select whether or not the entered date/time remains set after the copies are printed. This setting is applied until the printer is turned off. On/Off Select whether or not label layouts can be edited. Lock Settings On/Off Allow or disable setting changes for [ ] (settings key).
Using the Touch Panel Display (Optional:PA-TDU-001) (TD-2120N/2130N only) e Press [a] or [b] to select AM, PM or 24, and then press the number keys to specify two digits each for the hour and minutes. To enter 2:45 in the AM/PM format, press [b] to select [PM], and then press [c], then [0] [2] [4] [5]. f Press [OK]. The main screen appears, and the specified time and date are displayed. NOTE The format for the time and date can be changed.
Chapter 10 Creating a Label Layout c 10 From the computer, use P-touch Editor, which is included on the CD-ROM, to create a label layout. For details on use, see the Software User’s Guide included on the CD-ROM. Creating a Template 1 10 Label sample a For Windows XP/Windows Vista/Windows 7: From the Start menu, click [All Programs] - [Brother P-touch] [P-touch Editor]. For Windows 8: Click [P-touch Editor] in the [Start] or [Apps] screen, or double-click [P-touch Editor] on the desktop.
Using the Touch Panel Display (Optional:PA-TDU-001) (TD-2120N/2130N only) e Clicking displays the cursor so text can be typed in. Setting the Text and Order for Displaying on the LCD 10 Using P-touch Editor, the text displayed on the LCD and its display order can be set. f After inserting the text, click the text box to move it within the template. g Repeat steps e and f to enter text and arrange the layout.
Chapter 10 Inserting the Date and Time in a Label 10 a b In P-touch Editor, open the label layout to be edited. On the menu bar, click [Insert] [Date/Time] to display the [Date and Time Properties] dialog box. Select settings for the format of the text to be inserted. 1 Linking a Database to a Template 10 Label sample A database can be linked to the template that was created.
Using the Touch Panel Display (Optional:PA-TDU-001) (TD-2120N/2130N only) c On the menu bar, click [File] [Database] - [Connect] to display the [Open Database] dialog box. Select [Connect Database File], click [Browse], and then select the database to be linked. d Click [Next] to display a settings dialog box. With [Database Field] under [Merge Fields], specify which database column will be linked to which object, and then click [OK]. e The template and database will link, and the main window appears.
Chapter 10 Transferring the Label Layout to the Printer c Select this printer from the [Printer] list. Right-click [Configurations], click [New], and then create a new folder with the desired name. (In this example, the folder [Price Card] is created.) Click [Configurations] or [All contents], and then drag the data to be transferred to the [Price Card] folder. d A key number (number of the template to be registered on the printer) is assigned to the file in the [Price Card] folder.
Using the Touch Panel Display (Optional:PA-TDU-001) (TD-2120N/2130N only) The data registered with keys 1 to 28 (1) of the one-touch panel is determined by the key number. • There are various methods for transferring multiple templates together to the printer, depending on whether the printer driver is installed. For details, see “Creating Labels” in the Software User’s Guide included on the CD-ROM.
Chapter 10 Selecting the Data Assigned to Keys on the One-Touch Panel The type of data assigned to one-touch keys when the one-touch panel is used with the touch panel display can be specified. The type of data can be either templates or databases. 10 If [Template] was set, starting with template number 1, templates are registered with the one-touch key of the same number. Price Down !! Strawberry $ 2.85 10%OFF Coffee $ 3.85 Sample label layout registered in the printer: Template No.
Using the Touch Panel Display (Optional:PA-TDU-001) (TD-2120N/2130N only) Creating a One-Touch Panel A one-touch panel can be created using any of the following methods. Using stickers or in handwriting, note the names of keys directly on the included one-touch panel. The actual panel figure can be found on the last page before the back cover in the Quick Setup Guide for the touch panel display. This figure can be used by copying it onto plain paper.
Chapter 10 c If a database is linked: Press [a] or [b] to select the number of the database record to be printed, or press the number keys to type in the number, and then press [OK]. Use the basic control panel to edit data. a In the main screen, select the template to be edited, and then press [ ] (search key). If the contents of a database record is to be edited, select the appropriate database record. b Press [d] or [c] to display the item to be edited, and then press [OK].
Using the Touch Panel Display (Optional:PA-TDU-001) (TD-2120N/2130N only) d e Printing Using the One-Touch Panel Press [OK] to apply the edited text, and then press the (Print) button. A message to confirm the number of copies appears. If a label layout has been assigned to a key on the one-touch panel, a label can easily be printed simply by pressing the key of the corresponding label.
Chapter 10 NOTE • Press [d] or [c] to check all of the text in the label layout. If the one-touch panel (B) is being used, the data cannot be edited. Use the basic control panel (A) to edit the data. For details, see Editing Label Contents Before Printing on page 87. • The text displayed on the LCD and its display order are set by using P-touch Editor. For details, see Setting the Text and Order for Displaying on the LCD on page 80.
Using the Touch Panel Display (Optional:PA-TDU-001) (TD-2120N/2130N only) Label Layouts on the Printer (Checking, Deleting and Log) NOTE • If settings have been specified to add/subtract a period of time to the date/time in a template, the specified time period will be added to (or subtracted from) the directly entered date/time. With the following procedures, label layouts on the printer can be checked or deleted, or their print log can be viewed. • This function is available with firmware version 1.
Chapter 10 Replacing the Time/Date Battery a Press and hold the (Power) button to turn the printer off, and then disconnect the printer from the AC power outlet. If the rechargeable Li-ion battery (optional) is installed, remove the rechargeable battery. b Press the cover release lever on either side and lift up to open the RD Roll compartment top cover.
Using the Touch Panel Display (Optional:PA-TDU-001) (TD-2120N/2130N only) f Return the time/date battery cover to its original position, and then use a coin or similar object to slowly turn the time/date battery cover in the opposite direction of the arrow on the battery cover until it stops in order to install the time/date battery cover. If the time/date battery cover is forcibly turned past the stop position, it may be damaged. Frequently Asked Questions 10 Q. How much memory is available? A.
Chapter 10 3 Click “Brother TD-XXXX” (where “TD-XXXX” is the model name of your printer) in the pane on the left side to display the templates registered with the printer in the pane on the right side. The number of templates and the key numbers that are being used can be checked. Q. Why can’t a template be transferred to the printer (it was transferred, but the date was not automatically updated)? A. The printer driver may not be correctly installed.
11 Using the WLAN Interface (Optional:PA-WI-001) (TD-2120N/2130N only) Installing the Printer Driver and Software 11 Required Devices and Network Configuration 11 The printer driver and software can be installed using any of the following three method. 11 This section provides a description of the procedure for making a connection in the following network configuration (infrastructure mode).
Chapter 11 If you have previously configured the printer’s wireless settings, you must reset the network settings before you can configure the wireless settings again. 1 Press and hold the (Power) button to turn the printer off. 2 Press and hold the (Feed) button and the (Power) button until the POWER indicator lights in orange and the STATUS indicator blinks in green. 3 4 While holding down the (Power) button, press the (Feed) button 2 times. Release the (Power) button.
Using the WLAN Interface (Optional:PA-WI-001) (TD-2120N/2130N only) For configuring wireless LAN settings, a USB cable must temporarily be used. Prepare the included USB cable. Before beginning the installation, you must know the SSID and network key of your WLAN access point/router. We cannot assist you with your network policy (or its settings). Consult with your network administrator. Please do not contact Brother Customer Service for assistance on security settings.
Chapter 11 f g h 97 When the screen for selecting the connection method appears, select [Wireless Network Connection], and then click [Next]. When the [Firewall/AntiVirus detected] screen appears, select [Change the Firewall port settings to enable network connection and continue with the installation. (Recommended)], and then click [Next]. If you are not using the Windows Firewall, allow access using UDP ports 137 and 161. Use the slider to enable the WLAN interface.
Using the WLAN Interface (Optional:PA-WI-001) (TD-2120N/2130N only) l Directly connect the computer and the printer with a USB cable. NOTE • If the list is empty, check that the access point is turned on and is broadcasting the SSID, and then check if the printer and the access point are within range for wireless communication. Then, click [Refresh]. If the installation confirmation screen appears, select the check box, click [Next], and then go to step m. Otherwise, go to step n.
Chapter 11 p Confirm the wireless network settings, and then click [Next]. The settings will be sent to your printer. Installation of the printer driver and software begins. NOTE • If wireless setup failed, the [Wireless Device Setup Wizard] screen appears. Follow the on-screen instructions to complete the wireless configuration. • If WEP is being used as the encryption method and your printer is not found, make sure that you typed in the WEP key correctly.
Using the WLAN Interface (Optional:PA-WI-001) (TD-2120N/2130N only) t The P-touch Update Software starts up. If an application appears under [File list], there is a new version of the application. If the check box is selected and [Install] is clicked, that application can be installed. Wait until a message appears indicating that the installation has finished.
Chapter 11 c Use the slider to enable the WLAN interface. d Make sure that the network cable is not connected to the printer, and then turn on the printer. e Hold down (at least 5 seconds) the (Feed) button until the STATUS indicator blinks in green. f Press the WPS button on your WLAN access point/router. When the configuration is complete, the STATUS indicator on the printer lights in green. Wireless setup is now complete. Go to step g to install the printer driver and software.
Using the WLAN Interface (Optional:PA-WI-001) (TD-2120N/2130N only) n Select the printer from the list, and then click [Next]. NOTE If you click [No] here, you can run the P-touch Update Software at a more convenient time to check for new software versions and update them. Double-click the P-touch Update Software icon on the desktop. (Your computer must be connected to the Internet.) p Installation of the printer driver and software begins. The P-touch Update Software starts up.
Chapter 11 q When the screen for the online user registration appears, click [OK] or [Cancel]. If you clicked [OK], you will go to the online user registration page before finishing the installation (recommended). Connecting the Computer and Printer by Wireless LAN In order for the printer to communicate through the WLAN access point/router, the printer driver and the “Printer Setting Tool” must first be installed, and the WLAN connection settings must be specified.
Using the WLAN Interface (Optional:PA-WI-001) (TD-2120N/2130N only) Product Specifications 11 Size: Approximately 4.34" (W) × 3.35" (D) × 1.03" (H) (110 mm (W) × 85 mm (D) × 26 mm (H)) Weight: 0.11 lb (0.
12 Using the Bluetooth Interface (Optional:PA-BI-001) (TD-2120N/2130N only) e Check that the STATUS indicator is lights in green. The printer has entered Bluetooth mode. If the STATUS indicator turns off, the printer has failed to enter the Bluetooth mode. Repeat the procedure from step c. • Follow the recommendations of the manufacturer of your Bluetooth-equipped computer or Bluetooth adapter and install any necessary hardware and software.
Using the Bluetooth Interface (Optional:PA-BI-001) (TD-2120N/2130N only) Using Bluetooth to Communicate When Printing Product Specifications 12 This printer will not be able to print using Bluetooth immediately after it has been enabled. You must first follow the procedure below to allow the printer to communicate with your computer. Once a connection has been established, the printer remains connected until it is turned off, preventing it from being discovered by any other computer.
13 Using the Label Peeler (Optional:PA-LP-001) (TD-2120N/2130N only) If the label peeler is used, printed labels can be automatically peeled off their backing paper before they are fed out of the media exit. This is useful when affixing a large amount of printed labels. a Follow the procedure below to load the correct paper. 13 Press and hold the (Power) button to turn the printer off. Press the cover release lever (1) on either side and lift up to open the RD Roll compartment top cover.
Using the Label Peeler (Optional:PA-LP-001) (TD-2120N/2130N only) c Insert the RD Roll so that the labels feed with the side to be printed on facing up (1), as shown. d While lifting up the media guide adjustment lever (1), push in both media guides (2) to fit the width of the paper. 1 1 2 e Use RD Rolls with a maximum outer dimension of 5" (127 mm) or less. Use RD Rolls designed for TD series printers. Regardless of the size, some RD Rolls may not be usable.
Chapter 13 f Hold the liner exit of the label peeler and open the peeler door. h Close the peeler door. Close it so that it snaps into place. g Peel the backing paper from the label and feed it through the liner exit. i Close the RD Roll compartment top cover by pressing it in the center. Press down until it snaps into place.
Using the Label Peeler (Optional:PA-LP-001) (TD-2120N/2130N only) j In order to remove any slack in the roll, lightly pull on the paper fed out of the liner exit until no more can be pulled out. Printer Driver Settings a 13 Display the printer’s [Printing Preferences] dialog box. Windows XP Click [Start] - [Control Panel] [Printers and Other Hardware] [Printers and Faxes], right-click the printer whose settings are to be changed, and then click [Printing Preferences].
Chapter 13 b Product Specifications Select the [Use Peeler function] check box on the [Basic] tab. Size: 4.26" (W) × 5.12" (D) × 1.11" (H) (108 mm (W) × 130 mm (D) × 28 mm (H)) Weight: 0.14 lb (0.062 kg) c Click [OK] to close the dialog box. After Printing 13 Printed labels can be automatically peeled off their backing paper before they are fed out of the media exit. Be sure to remove the printed label. If a label remains in the media exit, the next label will not be printed.
14 Using the Rechargeable Li-ion Battery/Battery Base (Optional:PA-BT-4000LI/PA-BB001) (TD-2120N/2130N only) This printer can use either the AC adapter (included) or the rechargeable Li-ion battery (optional). Use the power supply appropriate for your intended use. With the rechargeable Li-ion battery installed, this printer can be used in locations that do not have AC power. c Pull up the cover in the same direction that the cover latch was pressed, and then remove the cover.
Chapter 14 Removing the Rechargeable Li-ion Battery Follow the procedure for installing the rechargeable battery to remove the battery cover, and then remove the battery and reattach the cover. CAUTION If it is difficult to remove the rechargeable battery, turning the printer over with the battery cover removed may allow the rechargeable battery to fall out. Be careful that this does not cause any injuries.
Using the Rechargeable Li-ion Battery/Battery Base (Optional:PA-BT-4000LI/PA-BB-001) b Tips on Using the Rechargeable Li-ion Battery Use the AC adapter and AC power cord to connect the printer to an AC power outlet. 14 Charge the rechargeable Li-ion battery as soon as possible after it is purchased. Since the battery is sold with the minimum charge necessary, the initial charge may have been depleted. To prevent deterioration, we recommend charging the battery immediately.
Chapter 14 Rechargeable Li-ion Battery Characteristics 14 Understanding the properties of the rechargeable Li-ion battery will allow you to optimize its usage. Using or storing the rechargeable Li-ion battery in a location exposed to high or low temperatures may accelerate its deterioration. In particular, using a rechargeable Li-ion battery with a high charge (charged 90% or more) in a location exposed to high temperatures will considerably accelerate battery deterioration.
Using the Rechargeable Li-ion Battery/Battery Base (Optional:PA-BT-4000LI/PA-BB-001) Battery Indicator The battery indicator on the battery base lights and blinks to indicate the charging status. The following symbols are used in this section to show the different battery indicator colors and patterns.
