Service manual

CHAPTER 6 TROUBLESHOOTING
6-6
Error Message Cause Action
No DX Tray You tried to make duplex
printing with duplex cover
open.
Install the duplex tray correctly.
(See Paper is jammed in the duplex tray
(For MFC-8820D/8820DN,
DCP-8025D/8025DN) on page 6-16.)
Paper Jam The paper is jammed in the
machine.
See Paper Jam on page 6-13 or Paper
is jammed in the Duplex Tray (For MFC-
8820D/8820DN, DCP-8025D/8025DN)
on page 6-16.
Toner Empty Toner cartridge is not
installed.
- OR -
Toner is used up and printing
is not possible.
Reinstall the toner cartridge.
- OR -
Replace the toner cartridge with a new
one.
Toner Low If the LCD shows Toner Low,
you can still print.
But the toner is depleted and
the machine is telling you that
the toner will soon run out.
Order a new toner cartridge now.