Service manual
MFC-8420/8820D/8820DN, DCP-8020/8025D/8025DN
SERVICE MANUAL
6-5
Error Message Cause Action
DX Lever Error The paper adjustment lever for
duplex printing is not correctly set
for the paper size.
Set the duplex lever to the correct
position.
Fuser Open The fuser cover is open. Please close the jam clear cover.
(See Paper Jam on page 6-13.)
Machine Error XX Machine has a mechanical
problem.
Refer to ‘2.2 Error Codes Shown in
the “MACHINE ERROR X
X”
message’.
Out of Memory You can’t store data in the
memory.
(Fax sending in process)
Press Stop button and wait until the
other operations in progress finish
and then try again.
- OR -
Clear the data in the memory.
(Copy operation in process)
Press Stop button and wait until the
other operations in process finish
and then try again.
- OR -
Clear the data in the memory.
- OR -
Add an optional memory.
(Printing operation in process)
Reduce print resolution.
- OR -
Clear the data in the memory.
- OR -
Add an optional memory.
No
Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
Not
Registered
You tried to access a One-Touch
or Speed-Dial number that is not
programmed.
Set up the One-Touch or Speed-
Dial number.
PLS Open Cover A page, piece of paper or paper
clip, etc. may be jammed inside
the machine.
Open the front cover. If you see
any jammed paper or other item,
gently pull it out, then close the
front cover. If the error message
remains, open and close the front
cover again. If the machine cannot
reset itself and return to the date
and time prompt, it will display
Machine Error XX.
Refer to ‘2.2 Error Codes Shown in
the “MACHINE ERROR X
X”
message’.










