User's Guide

Table Of Contents
51
CARE & TROUBLESHOOTING
Error message list
MESSAGE SOLUTION
CLOSE COVER ! Close the ink ribbon compartment cover.
CHECK RIBBON ! Install the ink ribbon cassette.
Replace the ink ribbon cassette.
INSTALL Xe UNIT Install the xenon lamp unit.
REPLACE Xe UNIT Replace the xenon lamp unit.
INSERT LABEL ! Insert an ID label sheet into the ID label slot.
CHANGE LABEL ! Correctly insert the specified draft sheet or ID label sheet into the ID label slot.
REMOVE LABEL 1 Remove the draft sheet or ID label sheet from the ID label slot, or pull out the draft
sheet magazine tray and remove the draft sheet.
REMOVE LABEL 2 Open the ink ribbon compartment cover, and then remove the draft sheet or ID label
sheet.
REMOVE LABEL 3 Open the ink ribbon compartment cover, remove the xenon lamp unit, and then
remove the draft sheet or ID label sheet.
CHANGE STAMP ! Insert a stamp that is the correct size.
RESET STAMP ! Re-insert the stamp.
I/F ERROR ! Check the interface cable connections.
For Serial connection only, check the COM port settings on the PC.
Bits per second : 115200
Data bits : 8
Parity : None
Stop bits : 1
Flow Control : Hardware
Contact your service representative.
CACHE FULL ! Check the interface cable connections.
Contact your service representative.
SRAM DEFECT ! Contact your service representative.
HEAD ERROR ! Contact your service representative.
Xe UNIT ERROR ! Replace the xenon lamp unit.
Contact your service representative.
SIZE PCB ERROR! Contact your service representative.
CHECK TRAY ! Load draft sheets into the draft sheet magazine tray, and then insert the draft sheet
magazine tray into the draft sheet magazine tray slot.
Clean the draft sheet rollers using a cleaning sheet.
Contact your service representative.
CHARGE ERROR ! Turn off the machine, and wait for one minute before turning on the machine and
trying to print again.