STORE OPERATIONS MANUAL * Be sure to read and understand this guide before using the machine. We recommend that you keep this guide nearby for future reference.
General information Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Safety precautions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product. Warning Tells you what to do to avoid the risk of injury. Caution Tells you about procedures you must follow to prevent damage to the printer. The symbols used in this manual are as follows: Action NOT allowed to do. DO NOT disassemble the product. DO NOT splash the product with or immerse the product in water. DO NOT touch a given portion of the product.
Warning Follow these guidelines to avoid fire, electric shock, or other damage. ■ Power Cord Use only the authorised power source (120 V AC) for the printer. Use only the power cord included with the printer. Do not cut, damage, alter or place heavy objects on the power cord. Do not use the power cord if it is damaged. Do not handle the power cord or plug if your hands are wet. Do not overload the power outlet socket with too many appliances or insert the power cord into a damaged outlet socket.
Table of Contents SET UP FCC Compliance..........................................2 General Precautions ....................................2 Unpacking ...................................................3 Machine Mode Operations ..........................5 Changing the LCD display language ............5 Connecting the Interface and Power Supply Cables ..............................................6 System Requirements...................................6 Installing the Software ...............................
FCC Compliance SET UP Federal Communications Commission (FCC) Supplier’s Declaration of Conformity (For USA Only) Responsible Party: Brother International Corporation 200 Crossing Boulevard Bridgewater, NJ 08807-0911, U.S.A. TEL: (908) 704-1700 declares that the product: Product Name: Brother Stamp Creation System “Stampcreator Pro” Model Number: SC-2000USB complies with Part 15 of the FCC Rules.
SET UP Unpacking SC-2000USB Draft sheet magazine tray slot Mode and Set buttons LCD Xenon lamp unit release button Stamp compartment cover Exit slot ID label slot Ink ribbon compartment cover Xenon lamp unit Power switch STARTER KIT Power supply cord (for connecting the SC-2000USB to the AC outlet) 150 draft sheets (for printing the data in order to engrave the stamp) Draft sheet magazine tray (for feeding in the draft sheets) 5 ID label sheets (for printing a label that can be attached to each s
SET UP MAINTENANCE KIT Print head cleaning pen (for cleaning the print head) Stamp correction pen (for correcting the engraved stamp) 9 cleaning sheets (for cleaning the rollers) CONNECTING YOUR COMPUTER CD-ROM containing the computer software and their manuals Interface cables (for connecting the SC-2000USB to the computer) USB interface cable (for the USB port of a computer running Windows® XP/ Windows Vista®/ Windows® 7) Serial interface cable (for the serial port of a computer running Windows® XP
SET UP Machine Mode Operations The Stampcreator Pro has different modes for performing different operations. Follow the operations described below to select the desired mode. Initializing the machine • Turn the machine off, then on again to initialize it. The message “INITIALIZE” appears in the LCD. • When data has been cleared, the message “READY” appears in the LCD. Removing the draft sheet and clearing data • Press the Mode button once until “RESET” appears in the LCD. • Press the Set button.
SET UP Connecting the Interface and Power Supply Cables After connecting the interface and power supply cables to the SC-2000USB, it can be used to create stamps from any layout that you design in the Stampcreator P-touch Editor software or Stampcreator Express software installed on your computer. a Be sure both the SC-2000USB and the computer are turned off. b Attach the appropriate interface cable connector to the computer port.
SET UP Installing the Software Stampcreator P-touch Editor, Stampcreator Express and printer driver Before stamps can be engraved on the SC-2000USB, the stamp-editing tool Stampcreator P-touch Editor software, Stampcreator Express software and the SC-2000USB printer driver must be installed. Follow the procedure described below to install the software onto the computer.
SET UP g If you are satisfied with the settings that appear in the Start Copying Files dialog box, click the Next button to begin copying files. h When the Driver Setup dialog box appears, select “USB cable” if the SC-2000USB is connected to a USB port or select “Serial cable” if the SC-2000USB is connected to a serial port, and then click the OK button. For a USB port connection, continue with step 9. For a serial port connection, continue with step 16.
SET UP For Windows Vista® and Windows® 7 users k Click the Finish button to exit the wizard. This completes the installation of Stampcretor P-touch Editor, Stampcreator Express and the printer driver for USB connection. Restart your computer now. For Windows® XP users k The Found New Hardware Wizard starts up. When asked if Windows can connect to Windows Update to search for software, select “No, not this time”, and then click the Next button.
SET UP o Click the Finish button to exit the wizard. This completes the installation of Stampcretor P-touch Editor software, Stampcreator Express software and the printer driver for a USB connection. Restart your computer now. For a serial port connection: p A Driver Setup dialog box appears, allowing you to select whether to install or uninstall the printer driver. Check that “Brother SC-2000USB” is selected for installation, select “Install”, and then click the Next button.
SET UP r In the dialog box that appears, allowing you to confirm how the installation will be carried out, check that the installation will be carried out as desired, and then click the Next button. s A dialog box showing that the printer has been installed appears. Click the Next button. t Click the Finish button to exit the wizard. This completes the installation of Stampcretor P-touch Editor software, Stampcreator Express software and the printer driver for a serial connection.
SET UP First Steps After you have designed a stamp layout using the Stampcreator P-touch Editor software or Stampcreator Express software, you can engrave it into a stamp. Installing the ink ribbon cassette a Press the ink ribbon compartment cover button to open the cover. ☞ NOTE: Open and close the ink ribbon compartment cover by pressing only on the position specified.
SET UP Loading draft sheets and installing the draft sheet magazine tray a Slide the magazine tray out from its outer case. b Lift up the magazine tray lid. b c c Place the draft sheets (with the words “DRAFT SHEET” facing up) into the magazine tray so that the corners of the sheets fit under the tabs in the front corners of the tray. ☞ NOTE: No more than 50 draft sheets should be loaded into the magazine tray. Be sure that there is no dust, fingerprints, etc. on the draft sheets.
DESIGINING A STAMP DESIGINING A STAMP Overview There are two stamp-editing tools: Stampcreator P-touch Editor and Stampcreator Express. Use the Stampcreator P-touch Editor software to create a stamp design with a wide variety of functions. The Stampcreator Express software is a simple stamp-editing tool. Simply select a style (template), and then change the text.
DESIGINING A STAMP (Stampcreator P-touch Editor) Stampcreator P-touch Editor Start up Stampcreator P-touch Editor by following the procedure described below. (a) Click the Start button in the taskbar to display the Start menu. (b) Select “All Programs”. (c) Select “Stampcreator P-touch Editor 4.2”. (d) Click “Stampcreator P-touch Editor 4.2”.
DESIGINING A STAMP (Stampcreator P-touch Editor) Tools for Formatting Properties Dock Print Properties Use to select the printer and to specify whether a stamp or an ID label will be printed (see figure 1). figure 1 Page Properties Use to specify the size of the page, stamp or ID label. You can also choose the orientation of your layout area. The same settings can be found in the dialog box displayed by selecting the Print Preview command in the File menu (see figure 2).
DESIGINING A STAMP (Stampcreator P-touch Editor) Tools Select tool (figure 1a) Select this tool, and then select, move or change the size of an object. Double-click an object to display a dialog box for editing that object. Text Input tool (figure 1b) Select this tool, position the pointer in the layout area, and then click to begin typing your text. Vertical Text tool (figure 1c) Select this tool, position the pointer in the layout area, and then click to begin typing your text vertically.
DESIGINING A STAMP (Stampcreator P-touch Editor) Object Dock Text icon Add a new text block your layout. The same dialog box can be displayed by selecting the Text command in the Insert menu. Arrange Text icon Add text in different arrangements to your layout. The same dialog box can be displayed by selecting the Arrange Text command in the Insert menu. Decorative Frame icon Open the Frame Properties dialog box to specify settings for a frame to be added to your layout.
DESIGINING A STAMP (Stampcreator P-touch Editor) Formatting a Stamp Selecting the stamp size a Display the Page Properties. b From the “Stamp Size” list, select the size of stamp to be made (see figure 1). figure 1 Typing text a Select the Text Input tool. b Click in the layout area. c Type the first line of stamp text, and then press the Return key. Continue typing, pressing the Return key after each line of text (see figure 2). • The layout area is within the dotted lines.
DESIGINING A STAMP (Stampcreator P-touch Editor) Changing the character size a Display the Text Properties. b With the Text Input tool, highlight the text to be changed. • The current character size is shown in the Text Properties. c From the “Size” drop-down list, select the desired character size (see figure 5). • The highlighted text is changed.
DESIGINING A STAMP (Stampcreator P-touch Editor) Changing the character size of a text block a Display the Text Properties. b With the Select tool, click the block of text to be changed in the stamp layout. Handles appear around the text block. • The current character size is shown in the Text Properties. c From the “Size” drop-down list, select the desired character size (see figure 8). • The selected text is changed. figure 8 Using the Maximum button a Display the Layout Properties.
DESIGINING A STAMP (Stampcreator P-touch Editor) Centering text within a block This section explains how to center text within a text block. To align each block in the layout area, refer to the section “Vertical and horizontal block alignment” below. a Display the Text Properties, and then click the Enlarge/Reduce button to display the advanced settings. b With the Select tool, click the block of text to be changed in the stamp layout. Handles appear around the text block.
DESIGINING A STAMP (Stampcreator P-touch Editor) Drawing lines in a stamp a Type in the text (refer to the section “Typing text” on page 19). ☞ NOTE: Text can be inserted before or after drawing a line. b Select the Line tool, and then drag the pointer in the layout area to draw the desired line (see figure 14). ☞ NOTE: To draw a straight line, drag the pointer while holding down the Shift key. figure 14 Changing the line length a With the Select tool, click the line.
DESIGINING A STAMP (Stampcreator P-touch Editor) Drawing a frame a Select the Box tool, and then drag the pointer in the layout area to draw the desired frame (see figure 16). • If the inside of the frame is not translucent, use the Select tool to double-click inside the frame to display the Box Properties dialog box. Select “None” in the “Pattern” and “Texture” drop-down lists in the “Fill” group box.
DESIGINING A STAMP (Stampcreator P-touch Editor) Using special design frames Selecting a frame design a Type in the text (refer to the section “Typing text” on page 19). ☞ NOTE: Text can be inserted before or after drawing a frame. b Select the Frame tool. c Drag the pointer at the desired location in the layout area to draw the frame. figure 19 d With the Select tool, double-click inside the frame to display the Frame Properties dialog box (see figure 19).
DESIGINING A STAMP (Stampcreator P-touch Editor) Creating stamps with clip art images Using clip art images a Type in the text (refer to the section “Typing text” on page 19). ☞ NOTE: Text can be inserted before or after selecting a clip art image. b There are over 700 clip art images included in the Stampcreator P-touch Editor program. c Select a category, choose a clip art image, and then click the OK button. • The selected clip art appears in the layout area (see figure 21).
DESIGINING A STAMP (Stampcreator P-touch Editor) Advanced Steps Importing graphics from a scanner, digital camera, or other clip art source a Save the graphic image taken from the scanner, digital camera, etc., as one of the file formats Stampcreator P-touch Editor supports. Bitmap file (bmp, dib) JPEG file (jpg, jpeg) Uncompressed TIFF file (tif) ICON file (ico) Windows Meta file (wmf, emf) PNG file (png) GIF file (gif) b Click the Image icon.
DESIGINING A STAMP (Stampcreator P-touch Editor) Making a stamp containing a photo The procedures for inserting and enhancing photo data are described in this section. Preparing photo data First save a photo image to your computer. Specifying the size of the stamp MEMO: Click to display the Page Properties. (If they are already displayed, skip this step.) • From the “Paper Size” box, select desired stamp size.
DESIGINING A STAMP (Stampcreator P-touch Editor) Inserting photo data Insert the photo data. a Click the Image icon on the object dock to display the Open dialog box. b Select the photo data that was saved to your computer. Adjusting photo data Adjust the photo data to enhance it. a Use the Select tool to double-click the image to display the Image Properties dialog box. b Click the Image tab. c In the box of the “Effects” group box, select “Photo Enhance”.
DESIGINING A STAMP (Stampcreator P-touch Editor) • From the 9 samples, click the sample that looks good, and then click the OK button. • In the Image Properties dialog box, click the OK button to adjust the photo in the layout. Entering text a Click the Text Input button on the object dock. A flashing cursor appears. MEMO: Before typing in text, make sure that the Align Center button on the Text Properties is clicked. b Type text. This completes the layout of the stamp containing a photo.
DESIGINING A STAMP (Stampcreator P-touch Editor) Printing data containing graphics (photos) Stampcreator P-touch Editor automatically selects the print mode that best suits your design and will produce the best stamp quality. The various print modes are described below. a Select “Stamp”, and then select the appropriate setting in the “Document Type” drop-down list.
DESIGINING A STAMP (Stampcreator P-touch Editor) Auto Format There are more than 150 stamp templates available in the Stampcreator P-touch Editor. All of these designs can be easily produced using the Auto Format function. Using Auto Formats a Click the Auto Format button on the Standard toolbar, or select the Auto Format command in the File menu. b Select a category, and then click the Next button (see figure 1). c Select a desired template, and then click the Next button (see figure 2).
DESIGINING A STAMP (Stampcreator Express) Stampcreator Express Formatting a stamp a Start up Stampcreator Express by following the procedure described below. (a) Click the Start button in the taskbar to display the Start menu. (b) Select “All Programs”. (c) Select “Stampcreator Express”. (d) Click “Stampcreator Express”. b After Stampcreator Express is started, the Style Selection window appears. Click the Browse button.
DESIGINING A STAMP (Stampcreator Express) In this example, select text line 1, and then type in “Brother Industries, Ltd.” Change text lines 2 and 3 as you wish. If the entered text exceeds the length of the original text, the text size is automatically adjusted so that the text fits within the text field. f To change the font, character style or spacing of each text line, select the text line, and then click to display the Font dialog box.
DESIGINING A STAMP (Stampcreator Express) Making an ID label i Below “Print ID Label or Make Stamp?” in the window, click the ID Label button. When the Print ID Label dialog box appears, check the stamp size, insert the appropriate ID label into the ID label slot of SC-2000USB, and then click the OK button. For details on printing an ID label, refer to the section “Making an ID label” on page 43 of this STORE OPERATIONS MANUAL.
DESIGINING A STAMP (Stampcreator Express) Adding new styles to the Stampcreator Express software A style in the Stampcreator Express software is a type of template. A template is created from the same type of file designed using the Stampcreator P-touch Editor software. For details on using the Stampcreator P-touch Editor software, refer to the P-touch Editor Help, which can be opened by selecting the How To command in the Help menu of the Stampcreator P-touch Editor software.
DESIGINING A STAMP (Stampcreator Express) b Save the stamp design as a template file in the LBL file format. Select the Save As command in the File menu. Save the template file in the following folder. :\Program Files\Brother\SE42\Template\SC2000\ In this example, make a new folder titled “11_Original” in the “SC2000” folder and name the template file “1101”. Then, click the Save button. c Start up Stampcreator Express, and then click the Browse button.
MAKING A STAMP Final Steps MAKING A STAMP Getting ready a Start up Stampcreator P-touch Editor. For details on using the Stampcreator Express software, refer to pages 33 through 34. b Make sure that “SC-2000USB” is selected as the printer in the Printer Setup dialog box (Printer/Page Setup command in the File menu of the software). c Design a stamp. ☞ NOTE: You cannot reprint or reuse a stamp once it has already been used.
MAKING A STAMP f Select “Stamp”, and then select the appropriate setting in the “Document Type” drop-down list. Logo: Best for stamps with a logo mark Text: Good for stamps with text only Text+Photo: Good for stamps with text and photos (graphics) Photo: Best for stamps containing photos with the “Photo Enhance” effect applied g Click the Print button to start printing a draft sheet. For details on printing a draft sheet with Stampcreator Express, refer to page 38.
MAKING A STAMP Engraving a stamp Stamp compartment cover Doors a After the data is printed onto the draft sheet, which is then fed over the xenon lamp unit, the message “INSTALL STAMP !” appears in the LCD of the SC-2000USB. b Lift open the stamp compartment cover, slowly pull the lever toward you to open the doors in the stamp compartment, and then check that the printed draft sheet has stopped over the xenon lamp unit (see figure 1).
MAKING A STAMP e Insert a stamp between the doors so that the teeth in the center of the doors fit into the notches in the center of the stamp (see figure 5). Make sure that the stamp surface lies flat on the printed draft sheet. ☞ NOTE: Do not use a stamp that has the protective film removed from the stamp surface or that has been assembled with the skirt and grip. Before inserting the stamp, be sure that there is no dust on the protective film covering its surface.
MAKING A STAMP Assembling the stamp a Peel off the protective film from the rubber surface of the stamp (see figure 8). b With the protective cap covering the surface of the stamp, place the stamp face down. c Place the skirt (middle section) over the top of the stamp (see figure 9), and then push it down firmly until the upper edge of the stamp skirt is below the top of the stamp holder. d Make sure that the stamp holder moves smoothly up and down in the stamp skirt.
MAKING A STAMP Making an ID label ID label slot After engraving the stamp, we can print the same layout on a label that can be attached to the stamp for easy identification. In order to see how the stamp will appear when it is engraved, the ID label can be printed before engraving the stamp. a Insert an ID label sheet, so that the words “ID LABEL” can be read, straight into the narrow ID label slot to the right of the draft tray slot.
CARE & TROUBLESHOOTING CARE & TROUBLESHOOTING Periodic Maintenance It is recommended that the Stampcreator Pro be cleaned after 50 stamp engravings have been made. Use three cleaning sheets to clean inside of the machine. Three cleaning sheets are provided for every 50 draft sheets. Cleaning the draft sheet rollers Sheet 1 a At the pre-cut line, peel the backing from the cleaning sheet (see figure 1).
CARE & TROUBLESHOOTING Cleaning the Print Heads The print heads require cleaning whenever you change the ribbon cassette. Print head cover a Turn off the machine. b Open the ink ribbon compartment cover. c Pull back on the print head cover. • The print heads are located on the thin gold-colored plate and are not visible to the naked eye. d Using a back-and-forth motion, use the print head cleaning pen (part no. PRCLPEN) to clean along the print head.
CARE & TROUBLESHOOTING Removing a Jam and Correcting a Stamp Removing a jammed draft sheet or ID label sheet For a jam at the draft tray slot (“CHECK TRAY !” or “REMOVE LABEL” appears in the LCD): a Grab the outer case of the magazine tray, and then pull out the tray. b Pull out the jammed draft sheet. ☞ NOTE: Do not pull too hard. For a jam at the ID label slot (“REMOVE LABEL 1” or “CHANGE LABEL” appears in the LCD): • Slowly pull out the jammed draft sheet or ID label sheet.
CARE & TROUBLESHOOTING Correcting an imperfect stamp surface • Dust accumulating between the xenon lamp and the rubber surface of the stamp will prevent holes in the rubber from being properly filled in. • The surface of the stamp can be corrected by filling in the holes using the correction pen (part no. PRCORRT). • Remove the cap of the correction pen. • On a piece of scrap paper, push the pen point down until liquid begins to flow.
CARE & TROUBLESHOOTING Refilling the Stamp Ink If the stamp is faint or incomplete, use the ink bottle (sold separately) to refill the ink. a Remove the holder from the stamp. Holder b Use the ink bottle to add five drops of ink to each refill hole in the stamp. ☞ NOTE: Be extremely careful when adding ink. Do not use ink other than that specified, otherwise the stamp may be damaged. If too much ink is added, it may start leaking from the stamp’s surface.
CARE & TROUBLESHOOTING Easy Reference Troubleshooting Guide PROBLEM SOLUTION • Nothing happens after the OK button is clicked in the Print dialog box. • Delete the print job and after turning the machine off, then on again, try printing again. • The printed characters are blurred. • Clean the print head. (See page 45.) • Some of the printed characters are missing. • Clean the print head. (See page 45.) • Check that there is no slack or wrinkles in the ink ribbon. (See page 12.
CARE & TROUBLESHOOTING PROBLEM SOLUTION • The xenon lamp flashed, but the desired stamp could not be engraved. • Check that the cap was removed from the stamp before it was inserted. (See page 40.) • Check that there is no dust on the protective film covering the surface of the stamp. • Check that the clear plastic surface of the xenon lamp unit is not dirty. • Check that the printed draft sheet stopped over the xenon lamp unit before trying to engrave a stamp.
CARE & TROUBLESHOOTING Error message list MESSAGE SOLUTION CLOSE COVER ! • Close the ink ribbon compartment cover. CHECK RIBBON ! • Install the ink ribbon cassette. • Replace the ink ribbon cassette. INSTALL Xe UNIT • Install the xenon lamp unit. REPLACE Xe UNIT • Replace the xenon lamp unit. INSERT LABEL ! • Insert an ID label sheet into the ID label slot. CHANGE LABEL ! • Correctly insert the specified draft sheet or ID label sheet into the ID label slot.
SUPPLIES & ACCESSORIES Stamp Ordering Information SUPPLIES & ACCESSORIES How to order stamps 1. Choose the size. 2. Choose the ink color STAMP NUMBER 1438 1850 2260 2770 4090 1212 2020 3030 4040 1060 3458 52 SIZE PART NUMBER inch/mm COLOR 14 X 38/0.55 X 1.50 18 X 50/0.71 X 1.97 22 X 60/0.87 X 2.36 27 X 70/1.06 X 2.76 40 X 90/1.57 X 3.54 12 X 12/0.47 X 0.47 20 X 20/0.79 X 0.79 30 X 30/1.18 X 1.18 40 X 40/1.57 X 1.57 10 X 60/0.39 X 2.36 34 X 58/1.34 X 2.
SUPPLIES & ACCESSORIES Stamp samples PR1060 http://www.bssmet.com sander@bssnet.com INSP. #34 Wendy Stewart 1234 Mountainz Avenue New York, NY 01234 • 0.37" x 2.36"; 10 x 60 mm • Web & e-mail address stamp • Short message stamp PR1212 • • • • 0.47" x 0.47"; 12 x 12 mm ID stamp Check and inspection stamp Mark stamp PR1438 • 0.55" x 1.50"; 14 x 38 mm • 3-line home address stamp PR1850 Dr. Paul Sm ith, M.D. 1234 Ocean Blvd. Santa Ana, CA 98765 License # 12345678 • 0.71" x 1.
SUPPLIES & ACCESSORIES PR3030 • • • • • 1.18" x 1.18"; 30 x 30 mm Photo stamp Void stamp Recycle mark stamp Picture stamp PR3458 • • • • • 1.34"x 2.28"; 34 x 58 mm Bank account stamp Correction stamp Arts and crafts stamp Greeting message stamp PR4040 • 1.57" x 1.57"; 40 x 40 mm • Round stamp • Post bulk rate stamp CORRECTION ORIGINAL Vendors Welcome Party will be held at the Beach Club from 4 PM to 8 PM on March 18. Casual attire required. No.3 CHANGED Vendors Welcome Party was cancelled.
SUPPLIES & ACCESSORIES Supply items ID label set Each stamp box includes an ID label for each of the stamps plus 2 extra. The ID label set includes 12 ID-labels for each of the 11 stamp sizes. (part no. PRIDSET). Draft set A draft set contains one ink ribbon cassette and 150 draft sheets (3 bundles). One set will yield 150 stamps including ID labels. We recommend that you always keep at least one set in stock. Draft sheets are specially coated for optimum 600 dpi print quality (part no. PRDRFTN).
SUPPLIES & ACCESSORIES Maintenance items Cleaning sheets Use a cleaning sheet to clean the inside of the machine as indicated in this manual. Three cleaning sheets are provided for every 50 draft sheets. Print head cleaning pen Use this cleaning pen to clean the inside components (like the print heads) of the machine. Stamp correction pen Correct an imperfect stamp surface using this pen. Xenon lamp unit Used to engrave the stamps, the xenon lamp unit is good for approximately 2,000 stamp exposures.
SUPPORT NUMBERS SUPPORT NUMBERS For technical support, or service, warranty or repair information, dial our help line at: 877-Brother or 877-276-8437 57
FOR MORE INFORMATION PLEASE VISIT OUR WEB SITE AT http://www.brother.com BROTHER INTERNATIONAL CORPORATION 200 Crossing Boulevard., Bridgewater, NJ 08807-0911 All specifications subject to change without notice. All registered trademarks referenced herein are the property of their respective companies.
