User`s guide
30
• The xenon lamp flashed, but the desired stamp could
not be engraved.
• Check that the cap was removed from the stamp
before it was inserted.
• Check that there is no dust on the protective film
covering the surface of the stamp.
• Check that the clear plastic surface of the xenon lamp
unit is not dirty.
• Check that the printed draft sheet stopped over the
xenon lamp unit before trying to engrave a stamp.
• The lines in the layout are too thin, the text is too
small, or the fill pattern is too detailed.
• Replace the xenon lamp unit as explained on page 28.
• The stamp was engraved too much. • The layout is too detailed.
• The stamp was not engraved well enough. • Check that the clear plastic surface of the xenon lamp
unit is not dirty.
• Replace the xenon lamp unit as explained on page 28.
• Half of the stamp was either engraved too much or not
enough.
• Check that the stamp is inserted so that its surface lies
flat on the printed draft sheet before engraving it.
• The stamp is attached to the printed draft sheet. • Check that the protective film was not peeled off the
surface of the stamp before it was engraved.
• The draft sheet is not fed out after the stamp is
engraved (the xenon lamp flashed).
• Check that the draft sheet feeds out automatically the
next time that an ID label sheet or another draft sheet
is printed.
• The draft sheet or ID label sheet is jammed within the
unit or the error messages “REMOVE LABEL 1”,
“REMOVE LABEL 2”, or “REMOVE LABEL 3” appears
on the display.
• Turn off the SC-2000USB, then remove the jammed
draft sheet or ID label sheet as explained on page 31.
PROBLEM SOLUTION










