SC-2000USB Quick Reference *Be sure to read and understand this guide before using the machine. We recommend that you keep this guide nearby for future reference.
Thank you for purchasing the SC-2000USB! With your new Brother stamp printer, you can print personalised stamps for any purpose. Simply insert a stamp cassette into the SC-2000USB, design your stamp with the enclosed P-touch Editor software or Stampcreator Express software, and then print it out. Your customised stamp prints out in seconds. Stamps are available in various sizes. The many features of the P-touch Editor software and Stampcreator Express software make creating great stamps quick and easy.
Table of Contents General Information ............................................................................................................................ 2 Safety Precautions ............................................................................................................................... 3 General Precautions ............................................................................................................................ 5 System Requirements................................
General Information Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Safety Precautions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product. Warning Tells you what to do to avoid the risk of injury. Caution Tells you about procedures you must follow to prevent damage to the printer. The symbols used in this manual are as follows: Action NOT allowed. DO NOT disassemble the product. DO NOT splash the product with or immerse the product in water. DO NOT touch a given portion of the product.
Warning Follow these guidelines to avoid fire, electric shock, or other damage. ■ Power Cord Use only the authorised power source (220-240 V AC) for the printer. Use only the power cord included with the printer. Do not cut, damage, alter or place heavy objects on the power cord. Do not use the power cord if it is damaged. Do not handle the power cord or plug if your hands are wet. Do not overload the power outlet socket with too many appliances or insert the power cord into a damaged outlet socket.
General Precautions • • • • • • • • • • • • • • • • • • • • • • • Be sure the machine is always placed on a level, stable surface. Lift the machine by grabbing the specified areas. Be sure to meet the power requirements specified for this machine. Keep the machine and its accessories out of direct sunlight and extremely dusty places. Do not expose the machine or any of its accessories to extremely high or extremely low temperatures or high humidity.
Unpacking SC-2000USB Draft tray slot Mode and Set buttons LCD display Stamp compartment cover Xenon lamp unit release button Exit slot Xenon lamp unit ID label slot Ink ribbon compartment cover Power switch Power supply cord (for connecting the SC-2000USB to the AC outlet) For the UK and Ireland ☞ The illustration is for UK. The shape of the plug may vary depending on the country/region.
Draft tray (for feeding in the draft sheets) Print head cleaning pen (for cleaning the print head) Stamp correction pen (for correcting the engraved stamp) 5 stamps with caps size 1438 ( × 2) size 1850 ( × 2) size 2770 ( × 1) 5 stamp skirts 5 grips CD-ROM containing the PC software and their manuals Precautions: • Be careful that the CD-ROM is not scratched. • Do not subject the CD-ROM to extremely high or extremely low temperatures. • Do not put heavy objects on the CD-ROM.
Changing the LCD display language a While holding down the [Set] button, turn on the SC-2000USB. When “READY” appears in the display, release the [Set] button. Mode Set b Press the [MODE] button three times until “LANGUAGE” appears. Mode Set c Press the [Set] button once. d Press the [MODE] button until the name of the desired language appears. e Press the [Set] button to apply the setting. f Turn the SC-2000USB off, then on again. This completes the setting of the LCD display language.
Connecting the Interface and Power Supply Cables After connecting the interface and power supply cables to the SC-2000USB, it can be used to create stamps from any layout that you design in the P-touch Editor software or Stampcreator Express software installed on your computer. a Be sure both the SC-2000USB and the computer are turned off. b Attach the appropriate interface cable connector to the computer port specified in the table below. P-touch Editor software Ver. 4.
Installing the Software P-touch Editor, Stampcreator Express and printer driver Before stamps can be engraved on the SC-2000USB, the stamp-editing tool P-touch Editor software, Stampcreator Express software and the SC-2000USB printer driver must be installed. Follow the procedure described below to install the stamp-editing tool P-touch Editor software onto the computer. ☞ You must have administrator privileges in order to install the software on a computer running Windows® XP, Windows Vista® or Windows® 7.
f In the Add shortcut dialog box, specify where to add shortcuts for P-touch Editor, and then click the Next button. g If you are satisfied with the settings that appear in the Start Copying Files dialog, click the Next button to begin copying files. h When the Driver Setup dialog box appears, select “USB cable” if the SC-2000USB is connected to a USB port or select “Serial cable” if the SC-2000USB is connected to a serial port, and then click the OK button. For a USB port connection, continue with step 9.
For Windows Vista® and Windows® 7 users k Click the Finish button to exit the wizard. This completes the installation of P-touch Editor, Stampcreator Express and the printer driver for USB connection. Restart your computer now. For Windows® XP users k The Found New Hardware Wizard starts up. When asked if Windows can connect to Windows Update to search for software, select “No, not this time”, and then click the Next button.
o Click the Finish button to exit the wizard. This completes the installation of P-touch Editor software, Stampcreator Express software and the printer driver for a USB connection. Restart your computer now. For a serial connection: p A Driver Setup dialog box appears, allowing you to select whether to install or uninstall the printer driver. Check that “Brother SC-2000USB” is selected for installation, select “Install”, and then click the Next button.
Using the Software P-touch Editor software a Use P-touch Editor to create a stamp design. For details on using the P-touch Editor software to create a stamp design, refer to the P-touch Editor Help, which can be opened by selecting “How To” from the “Help” menu in the P-touch Editor software.
b Engrave a stamp with the stamp design created in step 1. Click to display the Print Properties. (If they are already displayed, skip this step.) Click in the Print Properties to display the Printer Setup dialog box. Check that “Brother SC-2000USB” is selected below “Application Matching Printer”, and then click the OK button. Click in the Print Properties. The Print dialog box appears. Select “Stamp”, and then select the appropriate “Document Type” setting.
Stampcreator Express software a Start up Stampcreator Express by following the procedure described below. (a) Click the start button in the taskbar to display the Start menu. (b) Select “All Programs”. (c) Select “Stampcreator Express”. (d) Click “Stampcreator Express”. b After Stampcreator Express is started, the Style Selection window appears. Click the Browse button. c In the Select a Style dialog box, click the arrow in the “Category” box, and then click the desired category to select it.
In this example, select text line 1, and then type in “Brother Industries, Ltd.” Change text lines 2 and 3 as you wish. If the entered text exceeds the length of the original text, the text size is automatically adjusted so that the text fits within the text field. f To change the font, character style or spacing of each text line, select the text line, and then click to display the Font dialog box.
i Below “Print ID Label or Make Stamp?” in the window, click the ID Label button. When the Print ID Label dialog box appears, check the stamp size, insert the appropriate ID label into the ID label slot of SC-2000USB, and then click the OK button. For details on printing an ID label, refer to the section “Printing an ID label for the engraved stamp” on page 24 of this Quick Reference. For details on assembling a stamp, refer to the section “Assembling the Stamp” on page 25 of this Quick Reference.
Adding new styles to the Stampcreator Express software A style in the Stampcreator Express software is a type of template. A template is created from the same type of file designed using the P-touch Editor software. For details on using the P-touch Editor software, refer to the User’s Guide, which can be opened by selecting “User’s Guide” from the “Help” menu in the P-touch Editor software.
b Save the stamp design as a template file in the “.lbl” file format. Select “Save As…” from the “File” menu. Save the template file in the following folder. :\Program Files\Brother\SE42\Template\SC2000\ In this example, make a new folder titled “09_Original” in the “SC2000USB” folder and name the template file “901”. Then, click the Save button. c Start up Stampcreator Express, and then click the Browse button.
Using the SC-2000USB After you have designed a stamp layout using the P-touch Editor software or Stampcreator Express software, you can engrave it into a stamp. Installing the ink ribbon cassette a Press down on the ink ribbon compartment cover button to open the cover. ☞ Open and close the ink ribbon compartment cover by pressing only on the positions specified.
f Fully insert the draft tray straight into the draft tray slot. ☞ Be careful not to pinch your fingers while inserting the draft tray. To remove the draft tray, grab its outer case, then pull out the entire draft tray. Draft tray Draft tray slot After installing the ink ribbon cassette and the draft tray loaded with draft sheets, you can use P-touch Editor software or Stampcreator Express software to create any layout containing graphics and text, and then engrave it into a stamp.
f Remove the cap from a stamp, insert the stamp between the doors so that the teeth in the centre of the doors fit into the notches in the centre of the stamp and so that the stamp surface lies flat on the printed draft sheet, and then slowly close the doors. ☞ Do not use a stamp that has the protective film covering removed from the stamp surface or that has been assembled with the skirt and grip. Before inserting the stamp, be sure that there is no dust on the protective film covering its surface.
Printing an ID label for the engraved stamp After we have engraved the stamp, we can print the same layout on a label which we can attach to our stamp to easily identify it. In order to see how the stamp will appear when it is engraved, the ID label can be printed before engraving the stamp. a Insert an ID label sheet, so that the words “ID LABEL” can be read, straight into the narrow ID label slot to the right of the draft tray slot.
Assembling the Stamp a With the cap on the stamp, place it face down. Grip ☞ If the packing board has been removed, put it back into the stamp. b Place the skirt over the top of the stamp and push it down firmly. c c Place the grip over the skirt and push it down firmly so that the fasteners hook onto the tabs and the ink bag inside the stamp breaks. d Keep the stamp facing down to speed up the flow of the ink.
Refilling the Stamp Ink If the stamp is faint or incomplete, use the ink bottle (sold separately) to refill the ink. a Remove the grip from the stamp. Grip b Use the ink bottle to add five drops of ink to each refill hole in the stamp. ☞ Be extremely careful when adding ink. Do not use ink other than that specified, otherwise the stamp may be damaged. If too much ink is added, it may start leaking from the stamp’s surface. In that case, make a test stamp on scrap paper to remove any excess ink.
Maintenance Cleaning the draft sheet rollers The draft sheet rollers should be cleaned after 50 draft sheets (1 pack) have been printed. a Peel off the pre-cut section from the side of the cleaning sheet marked SIDE A. SID EA ☞ Never reuse a cleaning sheet. Do not use a cleaning sheet that has been folded or damaged or has had any part of the paper other than the pre-cut section removed. b Load the cleaning sheet into the draft tray with side A facing up as shown in the illustration.
Cleaning the print head a Flip off the SC-2000USB’s power switch. Print head cover b Open the ink ribbon compartment cover, then pull back the print head cover. c Use the enclosed print head cleaning pen to gently wipe back and forth along the print head. ☞ Be careful not to touch the print head. Keep the cap on the print head cleaning pen when it is not being used. Print head d Release the print head cover and close the ink ribbon compartment cover. e Try printing again.
Troubleshooting PROBLEM SOLUTION • Nothing happens after the OK button is clicked in the Print dialog box. • Delete the print job and after turning the SC-2000USB off, then on again, try printing again. • The printed characters are blurred. • Clean the print head as explained on page 28. • Some of the printed characters are missing. • Clean the print head as explained on page 28. • Check that there is no slack or wrinkles in the ink ribbon. • If there is dust, fingerprints, etc.
PROBLEM SOLUTION • The xenon lamp flashed, but the desired stamp could not be engraved. • Check that the cap was removed from the stamp before it was inserted. • Check that there is no dust on the protective film covering the surface of the stamp. • Check that the clear plastic surface of the xenon lamp unit is not dirty. • Check that the printed draft sheet stopped over the xenon lamp unit before trying to engrave a stamp.
Removing a jammed draft sheet or ID label sheet For a jam at the draft tray slot (“CHECK TRAY !” appears on the display): a Grab the outer case of the draft tray, then pull out the tray. b Pull out the jammed draft sheet. ☞ Do not pull too hard. For a jam at the ID label slot (“REMOVE LABEL 1” or “CHANGE LABEL” appears on the display): Slowly pull out the jammed draft sheet or ID label sheet. ☞ Do not pull too hard.
Error Message List MESSAGE SOLUTION CLOSE COVER ! • Close the ink ribbon compartment cover. CHECK RIBBON ! • Install the ink ribbon cassette. • Replace the ink ribbon cassette. INSTALL Xe UNIT • Install the xenon lamp unit. REPLACE Xe UNIT • Replace the xenon lamp unit. INSERT LABEL ! • Insert an ID label sheet into the ID label slot. CHANGE LABEL ! • Correctly insert the specified draft sheet or ID label sheet into the ID label slot.
