Network User’s Guide This Network User's Guide provides useful information of wired and wireless network settings using your Brother printer. You can also find supported protocol information and detailed troubleshooting tips. To download the latest manual, please visit the Brother Solutions Center at (http://solutions.brother.com/).
Applicable models This User’s Guide applies to the following models. QL-580N/710W/720NW/1060N Definitions of notes We use the following icons throughout this User’s Guide: Important Important indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality. Note Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.
Brother Numbers For technical and operational assistance, you must call the country where you purchased the machine. Calls must be made from within that country. In USA 1-877-BROTHER In Canada 1-877-BROTHER In Europe Visit http://www.brother.com for contact information on your local Brother office. If you have any comments or suggestions, write to us at: In Canada Brother International Corporation (Canada), Ltd. - Marketing Dept.
Table of Contents 1 Introduction 1 Network features........................................................................................................................................1 2 Changing your printer’s network settings 2 Changing your printer’s network settings (IP address, Subnet mask and Gateway).................................2 Using the BRAdmin Light utility ...........................................................................................................
B Appendix B 20 Types of network connections and protocols...........................................................................................20 Types of network connections ...........................................................................................................20 Protocols............................................................................................................................................22 Configuring your printer for a network ...........................
1 Introduction 1 1 Network features 1 Your Brother printer can be shared on a 10/100 MB wired 1 or IEEE 802.11b/g/n wireless network using the internal network print server. The print server supports various functions and methods of connection depending on the operating system you are running on a network supporting TCP/IP. The following chart shows what network features and connections are supported by each operating system.
2 Changing your printer’s network settings Changing your printer’s network settings (IP address, Subnet mask and Gateway) 2 2 Using the BRAdmin Light utility 2 The BRAdmin Light utility is designed for initial setup of Brother network connected devices. It can also search for Brother products in a TCP/IP environment, show the status and configure basic network settings, such as the IP address. Installing BRAdmin Light 2 Windows® a b c Please make sure that your printer is on.
Changing your printer’s network settings Setting the IP address, Subnet Mask and Gateway using BRAdmin Light a 2 Start the BRAdmin Light utility. Windows® 2 Click Start / All Programs / Brother / BRAdmin Light / BRAdmin Light. Macintosh Start the utility by double-clicking one of the following files. • CD-ROM / Utilities / BRAdmin Light.jar • BRAdmin Light.jar installed at the desired location on the Macintosh b c BRAdmin Light will search for new devices automatically.
Changing your printer’s network settings d Choose STATIC from Boot Method. Enter the IP Address, Subnet Mask and Gateway (if needed) of your print server. Windows® e f Macintosh 2 Click OK. With the correctly programmed IP address, you will see the Brother print server in the device list.
Changing your printer’s network settings Other Management Utilities 2 Your Brother printer can be used with the following management utilities in addition to the BRAdmin Light utility. You can change your network settings using these utilities. 2 Web Based Management (web browser) 2 A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol). (See Configuring the printer settings using Web Based Management (web browser) uu page 14.
3 Configuring your machine for a wireless network 3 Overview 3 To connect your machine to your wireless network, you need to follow the steps in the Quick Setup Guide. Configuration using the CD-ROM installer and a USB cable is the recommended method for Windows® and Macintosh users. By using this method, you can easily connect your machine to your wireless network. For additional wireless configuration methods please read this chapter for more details on how to configure the wireless network settings.
Configuring your machine for a wireless network Confirm your network environment 3 Connected to a computer with a WLAN access point/router in the network (Infrastructure mode) 3 3 5 1 4 2 3 1 WLAN access point/router 1 1 If your computer supports Intel® My WiFi Technology (Intel® MWT), you can use your computer as a Wi-Fi Protected Setup™ supported access point.
Configuring your machine for a wireless network Connected to a wireless capable computer without a WLAN access point/router in the network (Ad-hoc mode) 3 This type of network does not have a central WLAN access point/router. Each wireless client communicates directly with each other. When the Brother wireless printer (your printer) is part of this network, it receives all print jobs directly from the computer sending the print data.
Configuring your machine for a wireless network Wireless configuration temporarily using a USB cable (Recommended for Windows® and Macintosh users) 3 It is recommended that you use a PC or Mac wirelessly connected to your network for this method. You can remotely configure the printer from the computer on the network using a USB cable (A) 1. 3 A 1 You can configure the wireless settings of the printer using a USB cable temporarily connected to a wired or wireless computer.
Configuring your machine for a wireless network One-push configuration using Wi-Fi Protected Setup™ 3 You can use WPS to configure your wireless network settings easily if your WLAN access point/router (A) supports Wi-Fi Protected Setup™ (PBC 1). A 1 3 Push Button Configuration See the installation procedure in the Quick Setup Guide.
4 Printing the Printer Set-up Information 4 Printing the Printer Set-up Information 4 The Printer Settings Page prints a report listing the network settings. You can print the Printer Settings Page using the Cut button of the printer.
Printing the Printer Set-up Information Note • To reset the network settings and turn APIPA ON QL-580N/1060N: Press the ON/OFF button to switch the machine OFF. Then, hold down the ON/OFF button for two seconds. Continue holding down the ON/OFF button, and press the Cut button twice. All the network settings will be reset. QL-710W/720NW: Press and hold the Cut button while holding down the ON/OFF button when the machine is turned off.
5 Web Based Management 5 Overview 5 You can use a standard web browser to manage a printer on your network using HTTP. When using Web Based Management, the following are possible: Display printer status information Change network settings such as TCP/IP information Display software version information of the printer and print server Change network and printer configuration details 5 Note We recommend Microsoft® Internet Explorer® 7.0/8.0 or Firefox® 3.6 for Windows®, Safari® 5.
Web Based Management Configuring the printer settings using Web Based Management (web browser) 5 A standard web browser can be used to change your print server settings using the HTTP (Hyper Text Transfer Protocol). a Type http://printer_ip_address/ into your browser. (Where printer_ip_address is the IP address or the print server name.) For example: http://192.168.1.2/ (if the printer’s IP address is 192.168.1.2.).
6 Troubleshooting 6 Overview 6 This chapter explains how to resolve typical network problems you may encounter when using your Brother printer. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com/. Make sure that the following items are configured before reading this chapter. First check the following: The power cord is connected properly and the Brother printer is turned on.
Troubleshooting The Brother printer is not found on the network during the QL-710W/720NW installation. Question Interface Solution Are you using security software? wired/ wireless Is your Brother printer placed too far from the WLAN access point/router? wireless Place your Brother printer within about 3.3 feet (1 meter) from the WLAN access point/router when you configure the wireless network settings.
Troubleshooting The Brother printer cannot print over the network. The Brother printer is not found on the network even after successful installation. (continued) Question Interface Solution Did your previous printing job fail? wired/ wireless If the failed printing job is still in your computer’s print queue, delete it. Double-click your printer icon in the following folder and then choose Cancel All Documents in the Printer menu: (Windows® XP) Start and then Printers and Faxes.
Troubleshooting I want to check that my network devices are working properly. Question Interface Solution Is your Brother printer, access point/router or network hub turned on? wired/ wireless Make sure you have confirmed all instructions in Make sure that the following items are configured before reading this chapter. uu page 15. Where can I find the Brother printer’s network settings, such as IP address? wired/ wireless Print the Printer settings.
A Appendix A A Supported protocols and security features Interface Ethernet 10BASE-T/100BASE-TX Wireless IEEE 802.11b/g/n (Infrastructure Mode) A IEEE 802.
B Appendix B B In this section, you will find basic information about advanced network features of the Brother printer along with general networking and common terms. The supported protocols and the network features differ depending on the model you are using.
Appendix B Network Shared printing B In a Network Shared environment, each computer sends data via a centrally controlled computer. This type of computer is often called a “Server” or a “Print Server”. Its job is to control the printing of all print jobs. Network printer (your printer) B 1 Client computer 2 Also known as “Server” or “Print server” 3 TCP/IP or USB In a larger network, we recommend a Network Shared printing environment.
Appendix B Protocols B TCP/IP protocols and functions B Protocols are the standardized sets of rules for transmitting data on a network. Protocols allow users to gain access to network connected resources. The print server used on the Brother printer supports the TCP/IP (Transmission Control Protocol/Internet Protocol) protocol. TCP/IP is the most popular set of protocols used for communication such as Internet and E-mail.
Appendix B LPR/LPD B Commonly used printing protocols on a TCP/IP network. Custom Raw Port (Default is Port 9100) B Another commonly used printing protocol on a TCP/IP network. It enables interactive data transmission. mDNS B mDNS allows the Brother print server to automatically configure itself to work on a Mac OS X Simple Network Configured system.
Appendix B Configuring your printer for a network B IP addresses, subnet masks and gateways B To use the printer in a networked TCP/IP environment, you need to configure its IP address and subnet mask. The IP address you assign to the print server must be on the same logical network as your host computers. If it is not, you must properly configure the subnet mask and the gateway address. IP address B An IP address is a series of numbers that identifies each device connected to a network.
Appendix B Subnet mask B Subnet masks restrict network communication. Example: Computer 1 can talk to Computer 2 • Computer 1 IP Address: 192.168.1.2 Subnet Mask: 255.255.255.0 • Computer 2 IP Address: 192.168.1.3 Subnet Mask: 255.255.255.0 Where the 0 is in the Subnet mask, there is no limit to communication at this part of the address. What this means in the above example is, we can communicate with any device that has an IP address that begins with 192.168.1.x.
Appendix B Wireless network terms and concepts B Specifying your network B SSID (Service Set Identifier) and channels B You need to configure the SSID and a channel to specify the wireless network you want to connect to. SSID Each wireless network has its own unique network name which is technically referred to as an SSID or ESSID (Extended Service Set Identifier). The SSID is a 32-byte or less value and is assigned to the access point.
Appendix B Authentication methods B Open system Wireless devices are allowed to access the network without any authentication. Shared key A secret pre-determined key is shared by all devices that will access the wireless network. The Brother wireless printer uses a WEP key as the pre-determined key. WPA-PSK Enables a Wi-Fi Protected Access Pre-shared key (WPA-PSK), which enables the Brother wireless printer to associate with access points using TKIP or AES for WPA-PSK.
Appendix B Network key B Open system/Shared key with WEP This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format. • 64 (40) bit ASCII: Uses 5 text characters. e.g. “WSLAN” (this is case sensitive) • 64 (40) bit hexadecimal: Uses 10 digits of hexadecimal data. e.g. “71f2234aba” • 128 (104) bit ASCII: Uses 13 text characters. e.g. “Wirelesscomms” (this is case sensitive) • 128 (104) bit hexadecimal: Uses 26 digits of hexadecimal data. e.g.
Appendix B Other ways to set the IP address (for advanced users and administrators) B Using DHCP to configure the IP address B The Dynamic Host Configuration Protocol (DHCP) is one of several automated mechanisms for IP address allocation. If you have a DHCP server on your network, the print server will automatically obtain its IP address from the DHCP server and register its name with any RFC 1001 and 1002-compliant dynamic name services.
Appendix B Using BOOTP to configure the IP address B BOOTP is an alternative to RARP that has the advantage of allowing configuration of the subnet mask and gateway. In order to use BOOTP to configure the IP address make sure that BOOTP is installed and running on your host computer (it should appear in the /etc/services file on your host as a real service; type man bootpd or refer to your system documentation for information). BOOTP is usually started up via the /etc/inetd.
Appendix B Using ARP to configure the IP address B If you are unable to use the BRAdmin application and your network does not use a DHCP server, you can also use the ARP command. The ARP command is available on Windows® systems that have TCP/IP installed. To use ARP enter the following command at the command prompt: arp -s ipaddress ethernetaddress ping ipaddress Where ethernetaddress is the MAC Address (Ethernet Address) of the print server and ipaddress is the IP address of the print server.
C Appendix C C Network Setting Tool (QL-710W/720NW only, Windows® only) C Overview C The Network Setting Tool is a computer program used for changing network settings via USB. By using the Network Setting Tool, you can not only change the network settings for one printer, you can easily apply the same settings to multiple printers. Note The Network Setting Tool is installed with other software such as the printer driver.
Appendix C Main Window C Exact screen contents depend on your printer model. 1 2 3 4 5 6 7 8 1 Menu Bar Select the commands contained in each menu from the list. C 2 Printer Select the printer to configure. If only one printer is connected, only that printer is displayed and it is not necessary to select a printer. 3 Wired Node Name/Wireless Node Name Displays the node name. Node names can be edited. 4 Applicable Settings Displays setting items. Select the item that you want to configure.
Appendix C Changing the Communication Settings C a Make sure that the computer with the Network Setting Tool installed is connected via USB to the printer that you want to configure. b Start the Network Setting Tool. Confirm that the printer that you want to configure is displayed in Printer. If another printer is displayed, select the desired printer from the Printer drop-down list box. Note If only one printer is connected, only that printer is displayed and it is not necessary to select a printer.
Appendix C Applying Setting Changes to Multiple Printers C a After following the steps in Changing the Communication Settings above, disconnect the printer from the computer, and connect the second printer to the computer. b Select the newly connected printer from the Printer combo box. Note If the Automatically detects the connected printer, and retrieves the current settings. check box on the Option Settings screen is selected, the connected printer is automatically selected.
Appendix C Menu Bar C 1 2 3 4 5 6 7 C 8 9 1 Apply Settings to the Printer Applies the settings to the printer; functions the same way as the Apply button in the main window. See Apply uu page 33. 2 Save Command Settings Saves network settings in PJL command format. The file extension is “.bin”. By sending these commands to printers via USB, network settings for printers can be configured in the same way as when settings are made using the Network Setting Tool (uuUser’s Guide: Mass Storage).
Appendix C 3 Import Import from the current computer wireless settings Imports the settings from the computer. Note • Only Personal Security Authentication settings (open system, Shared Key and WPA/WPA2-PSK) can be imported. Enterprise Security Authentication settings (such as LEAP or EAP-FAST), WPA2-PSK TKIP cannot be imported.
Appendix C 7 Automatically detects the connected printer, and retrieves the current settings. When this check box is selected and a printer is connected to the computer, the printer is automatically detected and the printer's current settings are displayed in the Current Network Status area (see Current Network Status uu page 38).
Appendix C Network Settings C 1 1 2 3 QL-710W QL-720NW 1 WLAN on Power On/Network Settings on Power On Selects whether Wi-Fi® or wired LAN communication is enabled when the printer is turned on. Select either: (QL-710W) On by Default, Off by Default or Keep Current State. (QL-720NW) Wireless LAN by Default, Wired LAN by Default or Keep Current State. C 2 Wireless Usage Enables and disables wireless communication. 3 Selected Interface Selects whether a wired or wireless interface is to be used.
Appendix C TCP/IP C 1 2 3 4 1 Boot Method Select either: STATIC, AUTO, BOOTP, DHCP, RARP. 2 IP Address/Subnet Mask/Gateway Set the various values. You can only enter settings when the IP address setting is set to STATIC. C 3 DNS Server Method Select either STATIC or AUTO. 4 Primary DNS Server IP Address/Secondary DNS Server IP Address You can only enter settings when the DNS server setting is set to STATIC.
Appendix C Wireless Settings C 1 2 3 4 5 6 7 8 1 Communication Mode Select either Ad-hoc or Infrastructure 2 SSID (Network Name) Click the Search... button to display the SSID selections on a separate screen. C 3 Channel Selections can be made from the displayed selections. 4 Authentication Method/Encryption Mode Authentication methods and encryption methods are supported as shown below in Communication Mode and Authentication/Encryption Methods.
Appendix C Communication Mode and Authentication/Encryption Methods C When the Communication Mode is Ad hoc Authentication Method Encryption Mode Open System None WEP When the Communication Mode is Infrastructure Authentication Method Encryption Mode Open System None WEP Shared Key WEP WPA-PSK TKIP AES WPA2-PSK AES WPA/WPA2-PSK TKIP AES LEAP CKIP EAP-FAST/NONE TKIP C AES EAP-FAST/MS-CHAPv2 TKIP AES EAP-FAST/GTC TKIP AES To select higher level security settings: To access FAST
D Index A N Ad-hoc mode ............................................................... 8 AES ........................................................................... 27 APIPA .................................................................22, 30 ARP .....................................................................22, 31 Authentication ........................................................... 27 NetBIOS name resolution ......................................... 22 Network Key .................
