User's Guide QL-710W/720NW Be sure to read and understand this guide before using the machine. We recommend that you keep this guide nearby for future reference. Not all models are available in all countries. www.brother.com US ENG ver.
1 Contents 1 2 Contents ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 1 Using Interface Cable ••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2 Uninstalling Software and Printer Driver •••••••••••••••••••••••••••••••••• 4 Uninstalling the software/User's Guide (Windows®) ••••••••••••••••••••••••••••• 4 Uninstalling the Printer Driver (Windows®)••••••••••••••••••••••••••••••••••••••••• 4 Uninstalling P-touch Editor (Macintosh)•••••••••••••••••••••••••••••••••••••••••••
2 1 Using Interface Cable RS-232C cable and Network cable are not standard accessories. Prepare the appropriate cable for your interface. • USB cable Use the enclosed interface cable. • RS-232C cable (QL-720NW) The pin assignments for the serial cables (RS-232C cables) which can be used with this machine are shown in the table below. You can purchase the cables at an electronics store. Do not use an interface cable that is longer than 2 meters. Brother QL side D-sub female, lock screw #4-40 (UNC).
3 Important For USB interface, the included USB interface cable should be used to ensure compliance with the limits for EMC (Electromagnetic compatibility). For serial and network interfaces, a shielded interface cable should be used to ensure compliance with the limits for EMC. Changes or modifications not expressly approved by Brother Industries, Ltd. may affect the performance and print quality, and damage may not be covered under the limited warranty.
4 nstalling the Software 2 Uninstalling Software and Printer Driver This section describes how to uninstall the software and printer driver. In the following steps, you will see XX-XXXX. Read "XX-XXXX" as your printer name. Uninstalling the software/User's Guide (Windows®) 1 For Windows® XP/Windows Server® 2003 From [Control Panel], go to [Add or Remove Programs]. The [Add or Remove Programs] dialog appears.
5 2 For Windows® XP From [Control Panel], go to [Printers and Other Hardware], open [Printers and Faxes] window. For Windows Server® 2003 From [Control Panel], open [Printers and Faxes] window. For Windows Vista® From [Control Panel], go to [Hardware and Sound] and open [Printers]. For Windows® 7 Click the , go to [Devices and Printers]. For Windows Server® 2008 From [Control Panel], open [Printers]. For details, see Windows® Help.
6 6 For Windows® XP/Windows Server® 2003 Go to step 7. For Windows Vista®/Windows® 7/Windows Server® 2008 Choose [Remove driver and driver package], and then click [OK]. 7 Close the [Print Server Properties] window. The Printer Driver has been uninstalled. Uninstalling P-touch Editor (Macintosh) 1 On the drive where P-touch Editor is installed, double-click the "Applications" folder - "P-touch Editor 5.0" folder - "Uninstall P-touch" folder - "UninstallPtEditor.command".
7 3 Variety of the Labels Here are the sample labels that you can create with Brother QL-710W/720NW. There is a variety of labels to choose from. Go to Page 22 for more information. Choose the type of label you want to create.
8 4 General Procedures This section describes the general procedure for creating labels. Connect to the PC/Mac Create the label data. 1 Enter text directly using P-touch Editor, or copy text from a Microsoft® Office application. Use P-touch Editor's variety of editing functions to format and decorate your label. • Enter text in P-touch Editor. • Copy text from Microsoft® Office. (Microsoft® Word for Windows® shown in the example) For details on how to create the labels, see the Help.
9 5 Status Lamp Definition of Status Lamp Status lamp on the Brother QL printer indicates the current operating condition. Lamp Condition Not lit Power is OFF. Green lamp is lit Power is ON. Green lamp is flashing Orange lamp is lit Orange lamp is flashing Receiving data from the PC. Transferring data. Creating Printer Set-up Information data. The roll cover is opened. Close the roll cover correctly. Starting reset or CUT button pressed while resetting.
10 6 Mass Storage (QL-720NW only) Description The mass storage feature allows you to execute commands by sending data from a computer or other device to the printer via USB. Files that have been copied to the printer's mass storage area are processed when you press the Wi-Fi button. This feature is useful in the following situations. • When you want to apply settings that are stored in a command file (".bin" format) or templates that are stored in ".
11 • When the printer is turned off, mass storage mode is deactivated and any files in the mass storage area are deleted. • This feature supports ".bin" and ".blf" files. Do not use other file formats with this feature. • Do not create folders in the mass storage area. If a folder is created, files in the folder will not be executed. • The capacity of the mass storage area is 2.45 MB. Use of files larger than 2 MB cannot be guaranteed.
12 7 iPrint&Label The Brother™ iPrint&Label application allows you to print directly to your Brother QL label printer from your Apple iPhone, iPad, and iPod touch or Android™ smartphone. The Brother™ iPrint&Label application can be downloaded free-of-charge from iTunes or the Android Market. Simply search for "Brother iPrint&Label" in iTunes or the Android Market.
13 8 QL Utility Overview The QL Utility is a computer program that allows you to change the printer's default settings. Normally when using a computer program to print a document, print settings are specified in the printer driver's dialog box and then the data is sent to the printer. This utility can be used to adjust settings that are more advanced than the printer driver's settings. Use the QL Utility to configure the printer only when the printer is idle.
14 Starting the QL Utility (Macintosh) 1 Connect the printer to be configured to the Mac. 2 Click [Macintosh HD] - [Applications] - [Brother] - [Utilities] - [Brother QL-7xx Utility]. The main window is displayed. See Î How to Use the QL Utility. How to Use the QL Utility 1 In the main window of the QL Utility, select the check boxes of the parameters with settings that can be changed. 2 Select the desired settings from the pull-down menus or enter the desired values.
15 Printer Information Output Settings Determines which information is printed when printing the printer's settings. Available settings: (QL-710W) [All], [Usage Log], [Printer Settings] (QL-720NW) [All], [Usage Log], [Printer Settings], [Printer Transfer Data] Command Mode (QL-720NW only) Sets the printer's command format. Available settings: [Raster], [ESC/P], [P-touch Template] For Windows® Baud Rate (QL-720NW only) (Windows® only) (RS-232C connection only) Sets the Baud Rate.
16 Reference 9 Maintenance Maintenance of the machine can be performed as required. However, some environments require that maintenance be performed more frequently (e.g. in dusty conditions). Print head maintenance The DK Roll (thermal recording paper type) used with the machine is designed to clean the print head automatically. When the DK Roll passes the print head during printing and label feeding, the print head is cleaned.
17 Reference 10 Troubleshooting If the problems occur while using this machine, the following may help you to solve the problems. Potential types of problems Problem Solution • Is the cable loose? Check that the cable is connected securely. • Is the DK Roll installed correctly? If not, remove the DK Roll and reinstall it. • Is there enough roll remaining? The Brother QL printer does not Check that there is enough roll remaining.
18 Problem Solution • Set the label vertical to the print head as shown below. Label exit slot Print head Recommended print direction • Some types of scanner are not able to read the bar code. Try using another scanner. • We recommend printing the Bar code with Print Quality options set to "Give priority to print quality". The printed bar code cannot be read.
19 Problem Solution • Is the printer set for sequential printing? If so, set print mode to buffered printing. Windows® XP: Open printer properties from [Control Panel] - [Printers and Faxes] and click [Printing Preferences...] button in the [Other] tab. Choose the option [After one page of data is received]. Windows Vista®/Windows® 7: Open [Devices and Printers] from [Control Panel]. Then rightclick your QL printer and click [Printing Preferences].
20 Reference 11 Main Specifications Product specifications Items Display Print QL-710W QL-720NW Wi-Fi lamp (green), Status lamp (green, orange, red) Printing method Direct thermal printing via thermal head Speed of printing*1 Max. 5.9" (150 mm) /sec, Max. 93 labels/min. (Standard Address Labels) (When connected to the PC and using P-touch Editor, when connecting USB cable) Print head 300 dpi/720 dot Max. printing width 2.3" (59 mm) Max. printing length 39.37" (1 m) Min. printing length 0.
21 Operating environment Items QL-710W ® OS QL-720NW ® Windows®*1 Windows XP/Windows Vista /Windows 7 Windows Server® 2003/2008/2008R2 (Pre-installed device) Macintosh Mac OS X 10.5.8 - 10.
22 Accessories (For USA Only) Brother recommends the use of genuine Brother accessories with the Brother QL printer. The use of other products may effect the print quality or may damage the Brother QL printer. Availability and price of accessories subject to change without notice. For the latest information of accessories and supplies: http://www.brothermall.
