Online User's Guide MFC-J1010DW MFC-J1012DW MFC-J1170DW © 2021 Brother Industries, Ltd. All rights reserved.
Home > Table of Contents Table of Contents Before You Use Your Machine ............................................................................................................. 1 Definitions of Notes ........................................................................................................................................ 2 Notice - Disclaimer of Warranties (USA and Canada) ................................................................................... 3 Trademarks ....................
Home > Table of Contents Print Using Brother iPrint&Scan (Windows/Mac) ......................................................................................... 80 Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)............................................ 81 Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac) .....................................................................................................................
Home > Table of Contents Receive a Fax at the End of a Telephone Conversation .................................................................. 170 Memory Receive Options ................................................................................................................. 171 Remote Fax Retrieval....................................................................................................................... 179 Voice Operations and Fax Numbers .............................................
Home > Table of Contents Use IEEE 802.1x Authentication for a Wired or a Wireless Network ......................................................... 314 What Is IEEE 802.1x Authentication? .............................................................................................. 315 Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser)............................................................................................................
Home > Table of Contents Reset Functions Overview ............................................................................................................... 426 Routine Maintenance ........................................................................................................................ 427 Replace the Ink Cartridges......................................................................................................................... 428 Clean Your Brother Machine .....................
Home > Before You Use Your Machine Before You Use Your Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Open Source Licensing Remarks • Copyright and License • Important Notes 1
Home > Before You Use Your Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
Home > Before You Use Your Machine > Notice - Disclaimer of Warranties (USA and Canada) Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Home > Before You Use Your Machine > Trademarks Trademarks Apple, App Store, AirPrint, Mac, iPad, iPhone, iPod touch, macOS, iPadOS and Safari are trademarks of Apple Inc., registered in the United States and other countries. Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
Home > Before You Use Your Machine > Open Source Licensing Remarks Open Source Licensing Remarks This product includes open-source software. To view Open Source Licensing Remarks and Copyright Information, go to your model's Manuals page at support.brother.com.
Home > Before You Use Your Machine > Copyright and License Copyright and License ©2021 Brother Industries, Ltd. All rights reserved. This product includes software developed by the following vendors: This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc. Copyright 1989-2020 Datalight, Inc., All Rights Reserved. FlashFX® Copyright 1998-2020 Datalight, Inc.
Home > Before You Use Your Machine > Important Notes Important Notes • Check support.brother.com for Brother driver and software updates. • To keep your machine performance up to date, check support.brother.com for the latest firmware upgrade. Otherwise, some of your machine's functions may not be available. • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country.
Home > Introduction to Your Machine Introduction to Your Machine • Before Using Your Machine • Control Panel Overview • LCD Overview • Touchscreen LCD Overview • Settings Screen Overview • Navigate the Touchscreen • Set the Ready Screen • Set Default Function Screens • Enter Text on Your Brother Machine • Access Brother Utilities (Windows) • USB / Ethernet Port Locations on Your Brother Machine 8
Home > Introduction to Your Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the correct software and drivers for your machine. • For USB or network cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.
Home > Introduction to Your Machine > Control Panel Overview Control Panel Overview Colors of the control panels and buttons shown in these illustrations may differ depending on the model. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1 2 3 4 5 6 8 7 1. 1.8" Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. 2. Mode Buttons FAX Press to switch the machine to Fax mode. SCAN Press to switch the machine to Scan mode.
Press to access the ink menu while the machine is idle. • Press to store Speed Dial and Group numbers in the machine's memory. • Press to look up and dial numbers that are stored in the machine's memory. Press to configure the wireless settings while the machine is idle. a or b Press to scroll through the menus and options. d or c • Press to move the cursor left or right on the LCD. • Press to either confirm or cancel a procedure which is in progress. 4.
8. Power On/Off Press to turn on the machine. Press and hold to turn off the machine. The LCD displays [Shutting Down] and stays on for a few seconds before turning itself off. A connected external telephone or Telephone Answering Device (TAD) will always remain available. If you turn off the machine using , it will still clean the print head periodically to maintain print quality.
5. Power On/Off Press to turn on the machine. Press and hold to turn off the machine. The touchscreen displays [Shutting Down] and stays on for a few seconds before turning itself off. A connected external telephone or Telephone Answering Device (TAD) will always remain available. If you turn off the machine using , it will still clean the print head periodically to maintain print quality.
Home > Introduction to Your Machine > LCD Overview LCD Overview Related Models: MFC-J1010DW/MFC-J1012DW The Home screen shows the machine’s status when the machine is idle. When displayed, this indicates that your machine is ready for the next command. Home Screen 1 2 01. 01. 2022 Fax 6 1. 01 5 4 3 Quiet Mode This icon appears when the [Quiet Mode] setting is set to [On]. The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. 2.
Home > Introduction to Your Machine > Touchscreen LCD Overview Touchscreen LCD Overview Related Models: MFC-J1170DW You can switch Home screens by pressing d or c. From the Home screens, you can access the various settings. Home Screen 1 2 7 6 5 4 3 This screen shows the machine’s status when the machine is idle. When displayed, it indicates that your machine is ready for the next command. 1. Date & Time Displays the date and time set on the machine. 2.
You can configure wireless settings by pressing the Wireless Status button. 7. [Shortcuts] Create Shortcuts for frequently-used operations, such as sending a fax, copying, scanning, Web Connect and Apps services. • Three Shortcuts tabs are available with six Shortcuts on each tab. • Press , displayed at the bottom of the screen to access the Home Screens. 8.
Related Information • Introduction to Your Machine Related Topics: • Set the Ready Screen • Reduce Printing Noise • Check the Ink Volume (Page Gauge) • Settings Screen Overview • Error and Maintenance Messages 17
Home > Introduction to Your Machine > Settings Screen Overview Settings Screen Overview Related Models: MFC-J1170DW The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 2 3 1 4 8 5 7 6 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] • [Print Head Cleaning] • [Ink Volume] • [Ink Cartridge Model] • [Print Options] • [Ink Cartridge Check] 2.
Related Information • Introduction to Your Machine Related Topics: • Touchscreen LCD Overview • Check the Ink Volume (Page Gauge) • Distinctive Ring 19
Home > Introduction to Your Machine > Navigate the Touchscreen Navigate the Touchscreen Related Models: MFC-J1170DW Using your finger, press d c or a b on the LCD to display and access the machine options. IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine. NOTE DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine. Doing this may cause an error. This product adopts the font of ARPHIC TECHNOLOGY CO., LTD.
Home > Introduction to Your Machine > Set the Ready Screen Set the Ready Screen Related Models: MFC-J1170DW You can change the Ready screen to the [Screen 1], [Screen 2], [Screen 3], [Shortcuts 1], [Shortcuts 2] or [Shortcuts 3] screen. When the machine is idle or you press , the machine will go back to the screen that you have set. [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Home 1. Press Screen]. 2.
Home > Introduction to Your Machine > Set Default Function Screens Set Default Function Screens Related Models: MFC-J1170DW You can set the Scan default screen using the Screen Settings. 1. Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan Screen]. 2. Press a or b to display the scan options, and then select the option you want to set as the default screen. 3. Press .
Home > Introduction to Your Machine > Enter Text on Your Brother Machine Enter Text on Your Brother Machine • The characters that are available may differ depending on your country. • For touchscreen models, the keyboard layout may differ depending on the function you are setting. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine.
• Press to cycle between letters, numbers and special characters. • Press to cycle between lowercase and uppercase letters. • To move the cursor to the left or right, press d or c. Inserting spaces • To enter a space, press [Space]. Or, you can press c to move the cursor. Making corrections • If you entered an incorrect character and want to change it, press d or c to highlight the incorrect character. Press , and then enter the correct character.
Home > Introduction to Your Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: • Windows 10 Click • > Brother > Brother Utilities. Windows 8.
Home > Introduction to Your Machine > Access Brother Utilities (Windows) > Uninstall the Brother Software and Drivers (Windows) Uninstall the Brother Software and Drivers (Windows) 1. Do one of the following: • Windows 10 Click • > Brother > Brother Utilities. Windows 8.1 Move your mouse to the lower left corner of the Start screen and click (if using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
Home > Introduction to Your Machine > USB / Ethernet Port Locations on Your Brother Machine USB / Ethernet Port Locations on Your Brother Machine The USB and Ethernet ports are located inside the machine (Ethernet ports are available only for certain models). To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com. 1. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position.
Home > Paper Handling Paper Handling • Load Paper • Load Documents 28
Home > Paper Handling > Load Paper Load Paper • Load Paper in the Paper Tray • Unprintable Area • Paper Settings • Acceptable Print Media • Error and Maintenance Messages • Paper Handling and Printing Problems 29
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Legal Size Paper in the Paper Tray • Load Envelopes in the Paper Tray 30
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type. • Load only one size and type of paper in the paper tray at a time.
1 2 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 6. Gently load paper in the paper tray with the printing surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
IMPORTANT • Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. • Loading more than 20 sheets of photo paper may cause paper jams. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages. 7. Gently adjust the paper width guides (1) to fit the paper.
Related Information • Load Paper in the Paper Tray Related Topics: • Change the Check Paper Setting • Choose the Right Print Media • Change the Paper Size and Paper Type 34
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Legal Size Paper in the Paper Tray Load Legal Size Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type. • Load only one size and type of paper in the paper tray at a time.
5. Gently press and slide the paper width guides (1) and the paper length guide (2) to fit the paper size. 1 2 6. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 7. Gently load paper in the paper tray with the printing surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
1 IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages. 8. Gently adjust the paper width guides to fit the paper. Make sure the paper guides touch the edges of the paper. 9. Close the output paper tray cover. 10.
2 1 Related Information • Load Paper in the Paper Tray 38
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in the Paper Tray Load Envelopes in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type. • You can load envelopes in a variety of sizes. See Related Information: Paper Type and Paper Size for Each Operation.
5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes. Make sure the envelopes are flat in the tray. 1 2 IMPORTANT If envelopes are multi-feeding, load one envelope in the paper tray at a time. 6. Close the output paper tray cover. 7. Slowly push the paper tray completely into the machine.
8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on. Cut-Sheet Paper Envelopes Top (1) Left (2) Bottom (3) Right (4) Cut-Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in.
Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Setting • Shrink Page Size of an Oversized Incoming Fax 43
Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type Set the Paper Size and Paper Type settings for the paper tray. • To get the best print quality, set the machine for the type of paper you are using. • When you change the size of the paper you load in the tray, you must change the Paper Size setting on the LCD at the same time. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2.
Home > Paper Handling > Load Paper > Paper Settings > Change the Check Paper Setting Change the Check Paper Setting If this setting is set to [On] and the paper tray is removed, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings. The default setting is [On]. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK. b. Select [Check Paper]. Press OK. c.
Home > Paper Handling > Load Paper > Acceptable Print Media Acceptable Print Media The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you have selected, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper, and envelopes. We recommend testing various paper types before buying large quantities. For best results, use Brother paper.
Home > Paper Handling > Load Paper > Acceptable Print Media > Recommended Print Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. Brother paper may not be available in all countries.
Home > Paper Handling > Load Paper > Acceptable Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. • Avoid touching the shiny (coated) side of photo paper. • Some envelope sizes require that you set margins in the application. Make sure you do a test print first before printing many envelopes.
Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Capacity of the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Envelopes in the Paper Tray 49
Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media > Paper Type and Paper Size for Each Operation Paper Type and Paper Size for Each Operation Paper Type Paper Size Usage Fax Cut-Sheet Cards Envelopes Copy Printer Letter 8 1/2 x 11 in. (215.9 Yes x 279.4 mm) Yes Yes A4 8.3 x 11.7 in. (210 x 297 mm) Yes Yes Yes Legal 8 1/2 x 14 in. (215.9 Yes x 355.6 mm) Yes Yes Mexico Legal 8.5 x 13.38 in. (215.9 x 339.85 mm) Yes Yes Yes India Legal 8.
Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media > Paper Capacity of the Paper Tray Paper Capacity of the Paper Tray Paper Tray Paper Size Paper Types No. of sheets Weight Letter, A4, Legal, Mexico Legal, India Legal, Folio, Executive, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (4" x 6")/(10 x 15 cm), Photo 2L (5" x 7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm) Plain Paper, Recycled Paper 150 1 17 to 32 lb (64 to 120 3 to 6 mil (0.
Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area 52
Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF. Document Sizes and Weights Length 1: 5.8 to 14.0 in. (148 to 355.6 mm) Width: 5.8 to 8.5 in. (148 to 215.
• Error and Maintenance Messages • Telephone and Fax Problems • Other Problems 54
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2 kg) (ADF models) To use the scanner glass, the ADF must be empty and the ADF document support must be closed. 1. Lift the document cover. 2.
Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Fax Document Size Letter Top (1) Left (2) Bottom (3) Right (4) 0.12 in. (3 mm) 0.16 in. (4 mm) Legal A4 Copy All paper sizes Scan 1 0.12 in. (3 mm) 1 0.12 in. (3 mm) 0.12 in. (3 mm) 0.04 in. (1 mm) 0.04 in. (1 mm) The unscannable area is 0.04 in.
Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Print Using Brother iPrint&Scan (Windows/Mac) • Print an Email Attachment 57
Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) • Print as a Poster (Windows) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) • Print as a Booklet Automatically (Windows) • Print a Color Document in Grayscale (Windows) • Prevent Smudged Printouts and Paper Jams (Windows) • U
Home > Print > Print from Your Computer (Windows) > Print a Photo (Windows) Print a Photo (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct media in the paper tray. IMPORTANT • For best results, use Brother paper.
Home > Print > Print from Your Computer (Windows) > Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray. 4. Click the Basic tab. 5.
Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows) Cancel a Print Job (Windows) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print. 1. Double-click the printer icon in the task tray. 2. Select the print job you want to cancel. 3. Click the Document menu. 4. Select Cancel. 5. Click Yes.
Home > Print > Print from Your Computer (Windows) > Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Basic tab. 4.
Home > Print > Print from Your Computer (Windows) > Print as a Poster (Windows) Print as a Poster (Windows) Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Basic tab. 4.
Home > Print > Print from Your Computer (Windows) > Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) • Make sure the jam clear cover is closed. • If paper is curled, straighten it and put it back in the paper tray. • Use regular paper. DO NOT use bond paper. • If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2.
Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box to specify the offset for binding in inches or millimeters. 9. Click OK to return to the printer driver window. 10. Change other printer settings, if needed. The Borderless feature is not available when using this option. 11. Click OK again, and then complete your print operation.
Related Information • Print from Your Computer (Windows) Related Topics: • Print Settings (Windows) • Print as a Booklet Automatically (Windows) 66
Home > Print > Print from Your Computer (Windows) > Print as a Booklet Automatically (Windows) Print as a Booklet Automatically (Windows) Use this option to print a document in booklet format using 2-sided printing. The document's pages will be arranged according to the correct page number and will allow you to fold at the center of the print output without having to change the order of the printed pages. • Make sure the jam clear cover is closed.
Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Once Every page will be printed in booklet format (four pages to every piece of paper, two pages per side). Fold your printout in the middle to create the booklet.
Home > Print > Print from Your Computer (Windows) > Print a Color Document in Grayscale (Windows) Print a Color Document in Grayscale (Windows) Grayscale mode makes the print processing speed faster than color mode. If your document contains color, selecting Grayscale mode prints your document in 256 levels of grayscale. 1. Select the print command in your application. 2.
Home > Print > Print from Your Computer (Windows) > Prevent Smudged Printouts and Paper Jams (Windows) Prevent Smudged Printouts and Paper Jams (Windows) Some types of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper jams. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows) Use a Preset Print Profile (Windows) Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Print Profiles tab. 4.
Related Information • Print from Your Computer (Windows) • Create or Delete Your Print Profile (Windows) Related Topics: • Print Settings (Windows) 72
Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows) > Create or Delete Your Print Profile (Windows) Create or Delete Your Print Profile (Windows) Add up to 20 new print profiles with customized settings. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3.
Home > Print > Print from Your Computer (Windows) > Change the Default Print Settings (Windows) Change the Default Print Settings (Windows) When you change an application's print settings, the changes only apply to documents printed with that application. To change print settings for all Windows applications, you must configure the printer driver properties. 1.
Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) >> Basic Tab >> Advanced Tab Basic Tab 1. Media Type Select the media type you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Print Quality Select the print quality you want. Because print quality and speed are related, the higher the quality, the longer it will take to print the document. 3.
Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications. 4. Color / Grayscale Select color or grayscale printing. The print speed is faster in grayscale mode than it is in color mode.
Advanced Tab 1. Color Enhancement (True2Life) Select this option to use the Color Enhancement feature. This feature analyzes your image to improve its sharpness, white balance and color density. This process may take several minutes depending on the image size and your computer's specifications. 2. Scaling Select these options to enlarge or reduce the size of the pages in your document. Fit to Paper Size Select this option to enlarge or reduce the document pages to fit a specified paper size.
4. Reverse Print Select this option to rotate the printed image 180 degrees. 5. Use Watermark Select this option to print a logo or text on your document as a watermark. Select one of the preset watermarks, add a new watermark, or use an image file you have created. 6. Header-Footer Print Select this option to print the date, time and PC login user name on the document. 7. Other Print Options button Advanced Color Settings Select the method that the machine uses to arrange dots to express halftones.
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print Using AirPrint 79
Home > Print > Print Using Brother iPrint&Scan (Windows/Mac) Print Using Brother iPrint&Scan (Windows/Mac) • Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac) • Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2sided Printing)(Windows/Mac) • Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac) • Print a Color Document in Grayscale Using Brother iPrint&Scan (Windows/Mac) 80
Home > Print > Print Using Brother iPrint&Scan (Windows/Mac) > Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac) Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac) 1. Make sure you have loaded the correct media in the paper tray. IMPORTANT For photo printing: • For best results, use Brother paper. • When you print on photo paper, load one extra sheet of the same photo paper in the paper tray. 2. Start Brother iPrint&Scan. • Windows Launch • (Brother iPrint&Scan).
• The actual screen may differ depending on the version of the application. • Use the latest application. See Related Information. • When printing documents with many pages, you can also select the pages you want to print. 7. Change other printer settings, if needed. 8. Click Print. IMPORTANT For photo printing: To get the best print quality for the settings you have selected, always set the Media Type option to match the type of paper you load.
Home > Print > Print Using Brother iPrint&Scan (Windows/Mac) > Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac) • Make sure the jam clear cover is closed. • If paper is curled, straighten it and put it back in the paper tray. • Use regular paper. DO NOT use bond paper. • If the paper is thin, it may wrinkle. 1.
Option Description On (Flip on short edge) 7. Change other printer settings, if needed. 8. Click Print.
Home > Print > Print Using Brother iPrint&Scan (Windows/Mac) > Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac) Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac) 1. Launch (Brother iPrint&Scan). The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK. 3. Click Print. 4.
Home > Print > Print Using Brother iPrint&Scan (Windows/Mac) > Print a Color Document in Grayscale Using Brother iPrint&Scan (Windows/Mac) Print a Color Document in Grayscale Using Brother iPrint&Scan (Windows/Mac) Grayscale mode makes the print processing speed faster than color mode. If your document contains color, selecting Grayscale mode prints your document in 256 levels of grayscale. 1. Start Brother iPrint&Scan. • Windows Launch • (Brother iPrint&Scan).
Home > Print > Print an Email Attachment Print an Email Attachment You can print files by emailing them to your Brother machine. • You can attach up to 10 documents, 20 MB in total, to an email. • This feature supports the following formats: • - Document files: PDF, TXT, and Microsoft Office files - Image files: JPEG, BMP, GIF, PNG, and TIFF The machine prints both the email content and attachments by default. To print only email attachments, change the settings as necessary.
• If this function is locked, contact your Network Administrator for access. • If information regarding [Online Functions] appears, read it, and then press [OK]. 3. Press a or b to display the [Enable] option, and then press it. Follow the on-screen instructions. Online Functions are enabled. 4. Press a or b to display the [Email Print] option, and then press it. If information regarding [Email Print] appears, read it, and then press [OK]. 5.
Home > Scan Scan • Scan Using the Scan Button on Your Machine • Scan Using Brother iPrint&Scan (Windows/Mac) • Scan from Your Computer (Windows) • Scan from Your Computer (Mac) 89
Home > Scan > Scan Using the Scan Button on Your Machine Scan Using the Scan Button on Your Machine • Scan Photos and Graphics • Save Scanned Data to a Folder as a PDF File • Scan to an Editable Text File Using OCR • Save Scanned Data as an Email Attachment • Web Services for Scanning on Your Network (Windows 7, Windows 8.
Home > Scan > Scan Using the Scan Button on Your Machine > Scan Photos and Graphics Scan Photos and Graphics Send scanned photos or graphics directly to your computer. Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother iPrint&Scan. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Load your document. 2. Press (SCAN). 3. Press a or b to select the [to PC] option, and then press OK. 4.
Option Description Document Size Select your document size. Brightness Select the brightness level. Contrast Select the contrast level. Auto Deskew Correct any skewed documents when they are scanned. Skip Blank Page When On is selected, blank pages are skipped. Remove Background Change the amount of background color that is removed. 10. Press Black Start or Color Start. [Color Setting] depends on the settings you have selected.
• To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
Home > Scan > Scan Using the Scan Button on Your Machine > Save Scanned Data to a Folder as a PDF File Save Scanned Data to a Folder as a PDF File Scan documents and save them to a folder on your computer as PDF files. Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother iPrint&Scan. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Load your document. 2. Press (SCAN). 3.
Option Description File Type Select the file format for your document. Document Size Select your document size. Brightness Select the brightness level. Contrast Select the contrast level. Auto Deskew Correct any skewed documents when they are scanned. Skip Blank Page When On is selected, blank pages are skipped. Remove Background Change the amount of background color that is removed. 10. Press Black Start or Color Start. [Color Setting] depends on the settings you have selected.
Option Description Remove Background Color Change the amount of background color that is removed. • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
Home > Scan > Scan Using the Scan Button on Your Machine > Scan to an Editable Text File Using OCR Scan to an Editable Text File Using OCR Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology. You can edit this text using your preferred text-editing application. • The Scan to OCR feature is available for certain languages. • Use the Scan button on the machine to make temporary changes to the scan settings.
Option Description Resolution Select the scan resolution for your document. File Type Select the file format for your document. Document Size Select your document size. Brightness Select the brightness level. Contrast Select the contrast level. Auto Deskew Correct any skewed documents when they are scanned. Skip Blank Page When On is selected, blank pages are skipped. Remove Background Change the amount of background color that is removed. 10. Press Black Start or Color Start.
Option Description Skip Blank Page When On is selected, blank pages are skipped. Remove Background Color Change the amount of background color that is removed. • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
Home > Scan > Scan Using the Scan Button on Your Machine > Save Scanned Data as an Email Attachment Save Scanned Data as an Email Attachment Send the scanned data from your machine to your email application as an attachment. • Use the Scan button on the machine to make temporary changes to the scan settings. To make permanent changes, use Brother iPrint&Scan.
To use the [Scan Settings] option, you must connect a computer with Brother iPrint&Scan installed to the machine. 8. Press a or b to select the [Set at Device] option, and then press OK. 9. Select the scan settings you want to change, and then press OK. Option Description Color Setting Select the scan color format of your document. Resolution Select the scan resolution for your document. File Type Select the file format for your document. Document Size Select your document size.
Option Description Document Size Select your document size. Brightness Select the brightness level. Contrast Select the contrast level. Auto Deskew Correct any skewed documents when they are scanned. Skip Blank Page When On is selected, blank pages are skipped. Remove Background Color Change the amount of background color that is removed. • To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions.
Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) The Web Services protocol enables Windows 7, Windows 8.1 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services. • Use Web Services to Install Drivers Used for Scanning (Windows 7, Windows 8.
Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) > Use Web Services to Install Drivers Used for Scanning (Windows 7, Windows 8.1, and Windows 10) Use Web Services to Install Drivers Used for Scanning (Windows 7, Windows 8.1, and Windows 10) • Make sure you have installed the correct software and drivers for your machine.
Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) > Scan Using Web Services from Your Machine (Windows 7, Windows 8.1, and Windows 10) Scan Using Web Services from Your Machine (Windows 7, Windows 8.1, and Windows 10) If you have installed the driver for scanning via Web Services, you can access the Web Services scanning menu on your Brother machine's LCD.
Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) > Configure Scan Settings for Web Services Configure Scan Settings for Web Services 1. Do one of the following: • Windows 10 Click > Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers. • Windows 8.1 Move your mouse to the lower right corner of your desktop.
Home > Scan > Scan Using the Scan Button on Your Machine > Change Scan Settings Using Brother iPrint&Scan Change Scan Settings Using Brother iPrint&Scan Brother iPrint&Scan allows you to change the machine's Scan Button settings. 1. Start Brother iPrint&Scan. • Windows Launch • (Brother iPrint&Scan). Mac In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2.
Home > Scan > Scan Using Brother iPrint&Scan (Windows/Mac) Scan Using Brother iPrint&Scan (Windows/Mac) 1. Start Brother iPrint&Scan. • Windows Launch • (Brother iPrint&Scan). Mac In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK. 3.
Home > Scan > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your machine. Use the software applications we provide or use your favorite scanning application.
Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications You can use the Nuance™ PaperPort™ 14SE application for scanning. To download the Nuance™ PaperPort™ 14SE application, click • (Brother Utilities), select Do More in the left navigation bar, and then click PaperPort. • Nuance™ PaperPort™ 14SE supports Windows 7, Windows 8.
8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan to preview your image and crop unwanted portions before scanning. 11. Click Start. The machine starts scanning.
Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) Note that the item names and assignable values will vary depending on the machine. 1. Scan Select the Photo or Document option depending on the type of document you want to scan. Scan (Image Type) Resolution Scan Type Photo Use for scanning photo images.
• Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.) • True Gray Use for photographic images or graphics. This mode is more accurate because it uses up to 256 shades of gray. • 24bit Color Use to create an image with the most accurate color reproduction. This mode uses up to 16.
Improve and enhance the quality of your scanned images with this selection. The Reduce Noise option is available when selecting the 24bit Color option and the 300 x 300 dpi, 400 x 400 dpi, or 600 x 600 dpi scan resolution. • B&W Image Quality - B&W Threshold Adjustment Adjust the threshold to generate a black and white image. - Character Correction Correct the broken or incomplete characters of the original to make them easier to read.
Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan Scan Using Windows Fax and Scan Windows Fax and Scan application is another option that you can use for scanning. • Windows Fax and Scan uses the WIA scanner driver. • If you want to crop a portion of a page after pre-scanning the document, you must scan using the scanner glass (also called the flatbed). 1. Load your document. 2. Launch Windows Fax and Scan. 3. Click File > New > Scan. 4.
• WIA Driver Settings (Windows) 116
Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Profile Select the scan profile you want to use from the Profile drop-down list. Source Select the Flatbed or Feeder (Scan one side) option from the drop-down list. Paper size The Paper size option is available if you select the Feeder (Scan one side) as the Source option. Color format Select a scan color format from the Color format drop-down list.
set a higher brightness level and scan the document again. You can also type a value in the field to set the brightness level. Contrast Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas. You can also type a value in the field to set the contrast level.
Home > Scan > Scan from Your Computer (Mac) Scan from Your Computer (Mac) • Scan Using AirPrint (macOS) 119
Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies (N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card • Copy Settings 120
Home > Copy > Copy a Document Copy a Document >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press (COPY). The LCD displays: 01 Press Start Quality Normal Paper Type Plain Paper 4. Enter the number of copies using the dial pad. 5. Change the copy settings, if needed. Press a or b to scroll through the copy settings. Select a copy setting, and then press OK.
When you load paper other than Letter size plain paper, you must change the [Paper Size] and [Paper Type] settings by pressing Option [Options]. Description (No. of Copies) Enter the number of copies in one of the following ways: • Press - or + on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press OK. (Options) Press [Options] to change the copy settings for the next copy only.
Home > Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Load your document. 2. Press (COPY). 3. Enter the number of copies using the dial pad. 4. Press a or b to select [Enlarge/Reduce]. Press OK. 5. Press a or b to select the available options. Press OK. 6.
5. Press a or b to display the available options, and then press the option you want to change. 6. Do one of the following: • If you selected the [Enlarge] or [Reduce] option, press the enlargement or reduction ratio you want to use. • If you selected the [Custom(25-400%)] option, press (backspace) to erase the displayed percentage, or press d to move the cursor, and then enter an enlargement or reduction ratio from [25%] to [400%]. Press [OK].
Home > Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Load your document. 2. Press (COPY). 3. Enter the number of copies using the dial pad. 4. Press a or b to select the following: a. Select [Stack/Sort]. Press OK. b. Select [Sort]. Press OK. 5. Press Black Start or Color Start.
Home > Copy > Make Page Layout Copies (N in 1 or Poster) Make Page Layout Copies (N in 1 or Poster) The N in 1 copy feature saves paper by copying two or four pages of your document onto one page of the copy. The poster feature divides your document into sections, then enlarges the sections so you can assemble them into a poster. To print a poster, use the scanner glass. • Make sure the paper size is set to Letter, A4, or Executive. • Poster copy is not available for Executive size paper.
Option Description 2in1 ID Vertical (Using the scanner glass) 2in1 ID Horizontal (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Press Black Start or Color Start. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing. 7.
3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. 4. Press [Options] > [Page Layout]. 5. Press a or b to display the options, and then press the option you want.
Option Description Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7. When you have finished changing settings, press [Black Start] or [Color Start]. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing. 8.
Home > Copy > Copy on Both Sides of the Paper (2-sided Copy) Copy on Both Sides of the Paper (2-sided Copy) Reduce the amount of paper you use by copying onto both sides of the paper. • You must choose a 2-sided copy layout from the following options before you can start 2-sided copying. • The layout of your original document determines which 2-sided copy layout you should choose. • When you manually make 2-sided copies from a 2-sided document, use the scanner glass.
4. To sort multiple copies, press a or b to select the following: a. Select [Stack/Sort]. Press OK. b. Select [Sort]. Press OK. 5. Press a or b to select [2-sided Copy]. Press OK. 6. Do one of the following: • To make 2-sided copies from a 1-sided document, press a or b to select the following: a. To change the layout options, select [Layout]. Press OK. b. Select [Long Edge Flip] or [Short Edge Flip]. Press OK. c. Select [1sided⇒2sided]. Press OK.
8. Press [Black Start] or [Color Start]. If you placed the document in the ADF, the machine scans the pages and starts printing. 9. If you are using the scanner glass, repeat the following steps for each page of the document: • Place the next page on the scanner glass, and then press [Continue] to scan the page. • After scanning all the pages, press [Finish]. DO NOT touch the printed page until it is ejected the second time.
Home > Copy > Copy an ID Card Copy an ID Card Use the [2in1(ID)] feature to copy both sides of an identification card onto one page, keeping the original card size. • Make sure the paper size is set to Letter or A4. • You may copy an identification card to the extent permitted under applicable laws. For more detailed information, see the Product Safety Guide. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1.
6. After the machine has scanned the first side, turn over the identification card and press c to scan the other side. MFC-J1170DW 1. Place your identification card face down near the upper-left corner of the scanner glass. 2 in 1 ID (Vertical) 2 in 1 ID (Horizontal) a a a a d c d c b b a. 0.12 in. (3 mm) or greater (top, left) b. 5.4 in. (137 mm) c. 2 in 1 ID (Vertical): 8.4 in. (213 mm) 2 in 1 ID (Horizontal): 4.1 in. (105 mm) d. Scannable area 2. Press [Copy]. 3.
Home > Copy > Copy Settings Copy Settings >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW To change copy settings, press (COPY). Option Description Quality Select the Copy resolution for your type of document. Paper Type Select a paper type. If copying on special paper, set the machine for the type of paper you are using to get the best print quality. Paper Size Select a paper size. If copying on paper other than Letter size, you must change the Paper Size setting.
Option Description Stack/Sort Select to stack or sort multiple copies. Stack 1 Page Layout Sort 1 2 2 1 2 1 Make N in 1, 2 in 1 ID, or Poster copies. 4 in1 Auto Deskew 2 Poster Select to correct a skewed copy. It is only available if the document is skewed by less than 3 degrees. Set New Default Saves the copy settings that you use most often by setting them as the default settings. Factory Reset Restores any changed copy settings to the factory settings.
Option Description Remove Background Color Removes the document's background color in copies. The white becomes more apparent. This saves some ink and may make certain copies easier to read. 2-sided Copy Select to copy on both sides of the paper. 1-sided→2-sided 1 1 2 2 2-sided→2-sided 1 1 2 Stack/Sort 2 Select to stack or sort multiple copies. Stack 1 Page Layout 1 Sort 2 2 1 2 1 Make N in 1, 2 in 1 ID, or Poster copies. 4 in 1 Auto Deskew 2 Poster Select to correct a skewed copy.
Option Description Watermark Copy Places text in your document as a watermark. Set New Default Saves the copy settings that you use most often by setting them as the default settings. Factory Reset Restores any changed copy settings to the factory settings. You can save the current settings by pressing [Save as Shortcut].
Home > Fax Fax • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX 139
Home > Fax > Send a Fax Send a Fax • Send a Fax from Your Brother Machine • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) • Send a Fax in Real Time • Send a Fax at a Specified Time (Delayed Fax) • Change the Fax Auto Redial Setting • Cancel a Fax in Progress • Check and Cancel a Pending Fax • Fax Options 140
Home > Fax > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Load your document in the ADF or place it on the scanner glass. (FAX). 2. Press The LCD displays: Press Start Enter Number Fax Resolution Standard Contrast Auto 3. Enter the fax number in one of the following ways: • Dial Pad (Enter the fax number manually.) Press all digits of the number using the dial pad.
• If you are using the ADF, the machine starts scanning and sending the document. • If you are using the scanner glass and pressed Black Start, the machine starts scanning the first page. Go to the next step. • If you are using the scanner glass and pressed Color Start, the LCD asks if you want to send a color fax. Press c to confirm. The machine starts dialing and sending the document. 7. When the LCD displays [Next page?], do one of the following: • Press c to scan another page.
5. Press [Fax Start]. • If you are using the ADF, the machine starts scanning and sending the document. • If you are using the scanner glass and selected [Black] in [Color Setting], the machine starts scanning the first page. Go to the next step. • If you are using the scanner glass and selected [Color] in [Color Setting], the touchscreen asks if you want to send a color fax. Press [Yes (Color fax)] to confirm. The machine starts dialing and sending the document. 6.
Home > Fax > Send a Fax > Send a Fax Manually Send a Fax Manually Manual fax transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Load your document. (FAX). 2. Press 3. Press Hook and listen for a dial tone. 4. Enter the fax number. 5. When you hear fax tones, press Black Start or Color Start. • If you are using the scanner glass, press c to send a fax. MFC-J1170DW 1. Load your document. 2.
Home > Fax > Send a Fax > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation At the end of a conversation, you can send a fax to the other party before you both hang up. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Ask the other party to wait for fax tones (beeps) and to press the Start key before hanging up. 2. Load your document. 3. Press Black Start or Color Start. • If you are using the scanner glass, press c to send a fax. 4.
Home > Fax > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) Send the Same Fax to More than One Recipient (Broadcasting) Use the Broadcasting feature to send the same fax to multiple fax numbers at the same time. • This feature is available only for black and white faxes. • Address Book numbers must be stored in the machine’s memory before they can be used in a broadcast. • Group numbers must also be stored in the machine’s memory before they can be used in a broadcast.
If the [Out of Memory] message appears, press Stop/Exit to cancel. MFC-J1170DW You can include Groups, Address Book numbers, and up to 50 manually-dialed numbers in the same broadcast. If you did not use any of the Address Book numbers for Groups, you can broadcast faxes to as many as 250 different numbers. 1. Load your document. 2. Press [Fax]. If [Fax Preview] is set to [On], press 3. Press [Fax] > [Sending Faxes]. [Options] > [Broadcasting]. 4. Press [Add Number].
Home > Fax > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress While broadcasting multiple faxes, you can cancel just the fax currently being transmitted or cancel the whole broadcast job. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Remaining Jobs]. Press OK.
Home > Fax > Send a Fax > Send a Fax in Real Time Send a Fax in Real Time When sending a fax, the machine scans the document into the memory before sending it. As soon as the telephone line is free, the machine starts dialing and sending. If you want to send an important document immediately without waiting for the machine to retrieve the scan from its memory, turn on [Real Time TX].
Home > Fax > Send a Fax > Send a Fax at a Specified Time (Delayed Fax) Send a Fax at a Specified Time (Delayed Fax) Related Models: MFC-J1170DW You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period. This feature is available only for black and white faxes. 1. Load your document. 2. Press [Fax]. If [Fax Preview] is set to [On], press 3. Press [Fax] > [Sending Faxes]. [Options] > [Delayed Fax]. 4. Press [Delayed Fax]. 5. Press [On]. 6. Press [Set Time].
Home > Fax > Send a Fax > Change the Fax Auto Redial Setting Change the Fax Auto Redial Setting If the line is busy when you are sending a fax automatically, and the Fax Auto Redial is set to [On], the machine redials once after five-minutes. The default setting for Fax Auto Redial is [On]. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Initial Setup]. Press OK. b. Select [Fax Auto Redial]. Press OK. c.
Home > Fax > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Stop/Exit to cancel a fax that is already in progress. 2. When you press Stop/Exit while the machine is dialing or sending, the LCD displays [Cancel Job?]. Press c to confirm. MFC-J1170DW 1. Press to return to the Home screen. 2. Press to cancel a fax that is already in progress. 3.
Home > Fax > Send a Fax > Check and Cancel a Pending Fax Check and Cancel a Pending Fax Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting]. You can cancel a fax job before it is sent. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Remaining Jobs]. Press OK. 3.
Home > Fax > Send a Fax > Fax Options Fax Options >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW To change fax-sending settings, press (FAX). Option Description Fax Resolution Set the resolution for outgoing faxes. The fax quality often can be improved by changing the Fax Resolution. Contrast Adjust the contrast. If your document is very light or very dark, changing the contrast may improve the fax quality.
Option Delayed Fax Description • Color faxes cannot be stored in the machine’s memory and the machine sends them immediately. • Use the ADF to send color faxes with multiple pages. • You cannot send a color fax when Preview is set to On. Set the time of day the delayed faxes will be sent. (black and white only) Batch TX (black and white only) Economize by sending all delayed faxes scheduled for the same time and fax number as one fax to save transmission time.
Home > Fax > Receive a Fax Receive a Fax • Receive Mode Settings • Set Easy Receive • Fax Preview • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation • Memory Receive Options • Remote Fax Retrieval 156
Home > Fax > Receive a Fax > Receive Mode Settings Receive Mode Settings • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring) 157
Home > Fax > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically answers every call as a fax. Fax/Tel [Fax/Tel] mode helps you manage incoming calls, by recognizing whether they are fax or voice calls and handling them in one of the following ways: • Faxes are received automatically.
Home > Fax > Receive a Fax > Receive Mode Settings > Choose the Correct Receive Mode Choose the Correct Receive Mode The correct Receive Mode for you is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring and so on) you will be using on the same line as your machine.
MFC-J1170DW Will you be using a Distinctive Ring number for receiving faxes? (USA and Canada only) Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this service, such as Custom Ringing, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call, Data Ident-ACall, Smart Ring and SimpleBiz Fax & Alternate Number Ringing.
Home > Fax > Receive a Fax > Receive Mode Settings > Set the Number of Rings Before the Machine Answers (Ring Delay) Set the Number of Rings Before the Machine Answers (Ring Delay) When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set in the Ring Delay option. • The Ring Delay setting sets the number of times the machine rings before it answers in [Fax Only] and [Fax/Tel] modes.
Home > Fax > Receive a Fax > Receive Mode Settings > Set the F/T Ring Time (Pseudo/Double-ring) Set the F/T Ring Time (Pseudo/Double-ring) When you set the Receive Mode to [Fax/Tel], if the call is a fax, your machine will receive it automatically. However, if it is a voice call, the machine will sound the F/T ring (pseudo/double-ring) for the time you set in the F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line.
Home > Fax > Receive a Fax > Set Easy Receive Set Easy Receive If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When the message that your machine is receiving a fax appears on the LCD or when you hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.
Home > Fax > Receive a Fax > Fax Preview Fax Preview Related Models: MFC-J1170DW Use the Fax Preview feature to view received faxes on the LCD.
Home > Fax > Receive a Fax > Fax Preview > Set Fax Preview to On Set Fax Preview to On Related Models: MFC-J1170DW • This feature is available only for black and white faxes. • When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding, PC-Fax Receiving and Forward to Cloud operations, even if you set Backup Print to On.
Home > Fax > Receive a Fax > Fax Preview > Preview New Faxes Preview New Faxes Related Models: MFC-J1170DW When a fax is received, a message appears on the LCD. • This feature is available only for black and white faxes. • To see a fax you already previewed, press 1. Press [Fax] and [Received Faxes]. to view new faxes. 2. The fax list includes old and new faxes. A green mark appears next to new faxes. Press the fax you want.
Button Result Enlarge the fax. Reduce the fax. or Scroll vertically. or Scroll horizontally. Rotate the fax clockwise. Delete the fax. Press Yes to confirm. Go back to the previous page. Go to the next page. Go back to the fax list. Print the fax. Start If the fax is a single page, it starts printing. A touchscreen message asks if you want to delete the fax from the machine's memory. To delete the fax, press Yes. To keep the fax in the machine's memory, press No.
Home > Fax > Receive a Fax > Shrink Page Size of an Oversized Incoming Fax Shrink Page Size of an Oversized Incoming Fax When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax, and your Paper Size setting. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b.
Home > Fax > Receive a Fax > Set the Fax Receive Stamp Set the Fax Receive Stamp Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine. This feature is available only for black and white faxes. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Setup Receive]. Press OK. c.
Home > Fax > Receive a Fax > Receive a Fax at the End of a Telephone Conversation Receive a Fax at the End of a Telephone Conversation If you are speaking on the telephone connected to your machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up. • Your machine's ADF must be empty. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1.
Home > Fax > Receive a Fax > Memory Receive Options Memory Receive Options Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: • Fax Forwarding (MFC-J1170DW) • Fax Storage (MFC-J1170DW) • PC-Fax Receive • Forward to Cloud (MFC-J1170DW) The machine forwards your received faxes to the online services. • Off This feature is available only for black and white faxes.
Home > Fax > Receive a Fax > Memory Receive Options > Forward Incoming Faxes to Another Machine Forward Incoming Faxes to Another Machine Related Models: MFC-J1170DW Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine. This feature is available only for black and white faxes. 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive]. 2. Press a or b to display the [Fax Forward] option, and then press it. 3.
Home > Fax > Receive a Fax > Memory Receive Options > Store Incoming Faxes in the Machine's Memory Store Incoming Faxes in the Machine's Memory Related Models: MFC-J1170DW Use the Fax Storage feature to store incoming faxes in the machine's memory. Retrieve your stored fax messages from your fax machine when you are at another location using the Remote Retrieval commands. Your machine prints a backup copy of each stored fax. • This feature is available only for black and white faxes. 1.
Home > Fax > Receive a Fax > Memory Receive Options > Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only) Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only) Turn on the PC-Fax Receive feature to automatically store incoming faxes to your machine's memory, and then send them to your computer. Use your computer to view and store these faxes. • This feature is available only for black and white faxes.
Related Information • Memory Receive Options Related Topics: • Transfer Your Faxes or Fax Journal Report • Transfer Faxes to Your Computer • Receive Faxes Using PC-FAX Receive (Windows) 175
Home > Fax > Receive a Fax > Memory Receive Options > Change Memory Receive Options Change Memory Receive Options Related Models: MFC-J1170DW If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions: • • • If received faxes have already been printed, the touchscreen displays [Erase all faxes?] - If you press [Yes], faxes in the memory will be erased before the setting changes.
Home > Fax > Receive a Fax > Memory Receive Options > Turn Off Memory Receive Turn Off Memory Receive Related Models: MFC-J1170DW Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes. 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive]. 2. Press [Off]. The touchscreen displays [Print all faxes?] or [Erase all faxes?] if received faxes are in your machine's memory. 3. Press .
Home > Fax > Receive a Fax > Memory Receive Options > Print a Fax Stored in the Machine's Memory Print a Fax Stored in the Machine's Memory • This feature is available only for black and white faxes. • After you print the fax, it is erased from the machine's memory. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW If you turn on [PC Fax Receive], your machine will receive and store your faxes in its memory even when your PC is turned off. 1. Press Settings. 2.
Home > Fax > Receive a Fax > Remote Fax Retrieval Remote Fax Retrieval Related Models: MFC-J1170DW Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote access code and remote commands to retrieve fax messages.
Home > Fax > Receive a Fax > Remote Fax Retrieval > Set a Remote Access Code Set a Remote Access Code Related Models: MFC-J1170DW Set a Remote Access Code to access and control your machine even when you are away from it. 1. Press [Settings] > [All Settings] > [Fax] > [Remote Access]. 2. Enter a three-digit code using the numbers [0] through [9], [*], or [#] using the dial pad (The preset '*' cannot be changed). Press [OK].
Home > Fax > Receive a Fax > Remote Fax Retrieval > Use Your Remote Access Code Use Your Remote Access Code Related Models: MFC-J1170DW 1. When away from your Brother machine, dial your fax number from a touch-tone telephone or fax machine. 2. When your machine answers, immediately enter your three-digit Remote Access Code, followed by *. 3. Your Brother machine signals if it has received faxes: • One long beep - the machine received at least one fax • No beeps - the machine has not received a fax 4.
Home > Fax > Receive a Fax > Remote Fax Retrieval > Remote Retrieval Commands Remote Retrieval Commands Related Models: MFC-J1170DW Use the Remote Commands in this table to access fax commands and options when you are away from your machine. When you call the machine and enter your remote access code (three digits followed by *), the system will sound two short beeps and you must enter a Remote Command (column 1), followed by one of the options (column 2) for that command.
Home > Fax > Receive a Fax > Remote Fax Retrieval > Forward Faxes Remotely Forward Faxes Remotely Related Models: MFC-J1170DW Call your machine from any touch-tone telephone or fax machine to forward incoming faxes to another machine. • You must turn on Fax Storage, or Fax Preview before you use this feature. 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages. 3.
Home > Fax > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number Change the Fax Forwarding Number Related Models: MFC-J1170DW 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages. 3. When you hear two short beeps, press 9 5 4. 4.
Home > Fax > Voice Operations and Fax Numbers Voice Operations and Fax Numbers • Voice Operations • Store Fax Numbers • Set up Broadcasting Groups • Dial Access Codes and Credit Card Numbers 185
Home > Fax > Voice Operations and Fax Numbers > Voice Operations Voice Operations • Send Tone Signals (For Canada) • Pick up a Voice Call in Fax/Tel Receive Mode • Special Line Considerations 186
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Send Tone Signals (For Canada) Send Tone Signals (For Canada) If you have a Pulse dialing service, but must send Tone signals (for example, for telephone banking), follow these steps. If you have a Touch Tone service, you will not need this feature to send tone signals. This feature is available only in Canada. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Hook. 2. Press # on the machine’s control panel.
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call. If you are at the machine, lift the external telephone’s handset, and then press Hook button or [Pickup] button to answer.
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations Special Line Considerations • Rollover Telephone Lines • Two-Line Telephone System • Convert Telephone Wall Outlets • Install Your Machine, an External Two-Line TAD and Two-Line Telephone 189
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Rollover Telephone Lines Rollover Telephone Lines A rollover telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. This feature is available only in the USA and Canada. The calls are usually passed down or 'rolled over' to the next available telephone line in a preset order.
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Two-Line Telephone System Two-Line Telephone System A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. This feature is available only in the USA and Canada. The two telephone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack.
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Convert Telephone Wall Outlets Convert Telephone Wall Outlets This feature is available only in the USA and Canada. There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it.
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Install Your Machine, an External Two-Line TAD and Two-Line Telephone Install Your Machine, an External Two-Line TAD and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. • This feature is available only in the USA and Canada.
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers • Store Address Book Numbers • Save Outgoing Call Numbers to the Address Book • Save Caller ID History Numbers to the Address Book • Change or Delete Address Book Names or Numbers 194
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW You can store up to 40 Address Book numbers as two-digit Speed Dial numbers, and give each number a name. (Address Book). 1. Press 2. Press a or b to select [Set Speed Dial]. Press OK. 3. Press a or b to select the following: a. Select the two-digit Speed Dial number where you want to store the number. Press OK. b.
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Save Outgoing Call Numbers to the Address Book Save Outgoing Call Numbers to the Address Book You can copy numbers from your Outgoing Call history and save them in your Address Book. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW (FAX). 1. Press 2. Press a or b to select the following: a. Select [Call History]. Press OK. b. Select [Outgoing Call]. Press OK. c. Select the number you want to store. Press OK. d.
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Save Caller ID History Numbers to the Address Book Save Caller ID History Numbers to the Address Book If you have a Caller ID subscriber service with your telephone company, you can copy numbers from your Caller ID History and save them in your Address Book. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW (FAX). 1. Press 2. Press a or b to select the following: a. Select [Call History]. Press OK. b.
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press (Address Book). 2. Do one of the following: • To change the number, press a or b to select the following: a. Select [Change]. Press OK. b. Select the Speed Dial name where you want to change the number. Press OK. Do the following steps: a.
Related Information • Store Fax Numbers 199
Home > Fax > Voice Operations and Fax Numbers > Set up Broadcasting Groups Set up Broadcasting Groups Creating and sending to a Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers, or Broadcast. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW First, you must store each fax number in the Address Book. Then, you can include them as numbers in the Group. Each Group uses up a Speed Dial number.
• Delete a Broadcasting Group • Add or Delete a Broadcasting Group Member Related Topics: • Send the Same Fax to More than One Recipient (Broadcasting) • Store Address Book Numbers 201
Home > Fax > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Change a Broadcasting Group Name Change a Broadcasting Group Name >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press (Address Book). 2. Press a or b to select the following: a. Select [Change]. Press OK. b. Select the Group to change. Press OK. c. Select [Name] and then press OK. Enter the new Group name (up to 16 characters) using the dial pad and then press OK.
Home > Fax > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Delete a Broadcasting Group Delete a Broadcasting Group >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press (Address Book). 2. Press a or b to select [Delete]. Press OK. 3. Do the following steps: a. Press a or b to select the Group you want to delete. b. Press d or c to select the check box labeled with the Group name. Press OK. 4. Press Stop/Exit. MFC-J1170DW [Fax] > [Address Book] > [Edit] > [Delete].
Home > Fax > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press (Address Book). 2. Press a or b to select the following: a. Select [Change]. Press OK. b. Select the Group you want to change. Press OK. c. Select [Add/Delete]. Press OK. d. Select [Alphabetical Order] or [Numerical Order]. Press OK. 3.
Home > Fax > Voice Operations and Fax Numbers > Dial Access Codes and Credit Card Numbers Dial Access Codes and Credit Card Numbers Sometimes you may want to choose from several long-distance carriers when you send a fax. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes of longdistance carriers and credit card numbers as Address Book numbers.
To change a number temporarily, you can substitute part of the number by pressing it using the touchscreen. For example, to change the number to '555-7001', you could enter the number (Brother 1: 555) using Address Book, press [Apply], and then press 7001 using the touchscreen. If you must wait for another dial tone or signal at any point in the dialing sequence, create a pause in the number by pressing [Pause].
Home > Fax > Telephone Services and External Devices Telephone Services and External Devices • Voice Mail • Distinctive Ring • Caller ID • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones 207
Home > Fax > Telephone Services and External Devices > Voice Mail Voice Mail This feature is available only in the USA and Canada. If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. For example, if your Voice Mail is set to answer after four rings and your Brother machine is set to answer after two rings, then your Brother machine will answer first.
Home > Fax > Telephone Services and External Devices > Distinctive Ring Distinctive Ring This feature is available only in the USA and Canada. Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line.
Ring Pattern Rings 2 short-long-short 3 short-short-long 4 very long • Ring Pattern #1 is often called Short-Short and is the most commonly used. • If the ring pattern you received is not on this chart, contact your telephone company and ask for one that is shown. • The machine answers only calls to its registered number. • The first two rings are silent on the machine. This is because the fax must <> to the ring pattern (to compare it to the pattern that was ‘registered’).
Home > Fax > Telephone Services and External Devices > Distinctive Ring > Register the Distinctive Ring Pattern Register the Distinctive Ring Pattern This feature is available only in the USA and Canada. After you set the Distinctive Ring feature to [On], your Distinctive Ring number will receive faxes automatically. The receive mode is set to [Manual] automatically and you cannot change it to another receive mode while Distinctive Ring is set to [On].
If you do not want to receive faxes on your Distinctive Ring number, you can turn off Distinctive Ring. The machine will stay in [Manual] receive mode so you must set the Receive Mode again.
Home > Fax > Telephone Services and External Devices > Distinctive Ring > Turn off Distinctive Ring Turn off Distinctive Ring This feature is available only in the USA and Canada. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Miscellaneous]. Press OK. c. Select [Distinctive]. Press OK. You can see the current setting. d. Select [Distinctive]. Press OK. e. Select [Off]. Press OK. 3.
Home > Fax > Telephone Services and External Devices > Caller ID Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number (or name if it is available) of your caller as the line rings. • The [# Unavailable] message means the call originated outside your Caller ID service area. • The [Private Call] message means the caller has intentionally blocked transmission of Caller ID information.
Home > Fax > Telephone Services and External Devices > Caller ID > Set up Your Area Code Set up Your Area Code When returning calls from the Caller ID History, your machine will dial "1" plus the area code. If your local dialing plan requires that the "1" not be used for calls within your area code, enter your area code in this setting. This feature is available only in the USA.
Home > Fax > Telephone Services and External Devices > Voice Over Internet Protocol (VoIP/Telephone Line Interference) Voice Over Internet Protocol (VoIP/Telephone Line Interference) VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services. Your machine may not work with some VoIP systems.
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax.
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). 1. Plug the telephone line cord from the telephone wall jack into the jack labeled LINE. 2. Remove the protective cap (1) from the jack labeled EXT.
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones. We recommend beginning your OGM with an initial five second silence because the machine cannot hear fax tones over a loud voice.
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi-line Connections (PBX) Multi-line Connections (PBX) We suggest you ask the company that installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use a Non-Brother Cordless External Handset • Use the Remote Codes 221
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone You can connect a separate telephone to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT. Before you connect an external telephone, remove the protective cap (3) from the EXT. jack on the machine.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones Use extension telephones If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code *51.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use a Non-Brother Cordless External Handset Use a Non-Brother Cordless External Handset If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Fax Receive Code If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax Receive Code *51. Wait for the chirping sounds then replace the handset. If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing the Start button and then selecting the option to receive.
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes > Change the Remote Codes Change the Remote Codes The preset Fax Receive Code is *51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes, for example to ### and 999. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2.
Home > Fax > Fax Reports Fax Reports • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports 227
Home > Fax > Fax Reports > Set the Transmission Verification Report's Style Set the Transmission Verification Report's Style You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
Home > Fax > Fax Reports > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). (MFC-J1010DW/MFC-J1012DW) When using the Auto Power Off feature and the machine powers off before the chosen Interval Period, the machine will print a Fax Journal report, and then erase all fax jobs from the Journal's memory.
4. If you selected 6, 12, 24 hours, 2 or 7 days, press [Time] and enter the time of day using the touchscreen. Press [OK]. 5. If you selected [Every 7 Days], press [Day]. Press a or b to display the [Every Monday], [Every Tuesday], [Every Wednesday], [Every Thursday], [Every Friday], [Every Saturday] or [Every Sunday] option, and then press the first day of the seven-day countdown. 6. Press .
Home > Fax > PC-FAX PC-FAX • PC-FAX for Windows • PC-FAX for Mac 231
Home > Fax > PC-FAX > PC-FAX for Windows PC-FAX for Windows • PC-FAX Overview (Windows) • Send a Fax Using PC-FAX (Windows) • Receive Faxes on Your Computer (Windows) 232
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) PC-FAX Overview (Windows) Reduce paper consumption and save time by using the Brother PC-FAX software to send faxes directly from your computer.
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure PC-FAX (Windows) Configure PC-FAX (Windows) Before sending faxes using PC-FAX, personalize the send options in each tab of the PC-FAX Setup dialog box. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Setup Sending. The PC-FAX Setup dialog box appears. 3.
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Add, edit and delete members and groups to personalize your Address Book.
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Add a Member to your PC-FAX Address Book (Windows) Add a Member to your PC-FAX Address Book (Windows) Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using the Brother PC-Fax software. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2.
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Create a Group in your PC-FAX Address Book (Windows) Create a Group in your PC-FAX Address Book (Windows) Create a group to broadcast the same PC-FAX to several recipients at one time. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Edit Member or Group Information in your PC-FAX Address Book (Windows) Edit Member or Group Information in your PC-FAX Address Book (Windows) 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears. 3.
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Delete a Member or Group in your PC-FAX Address Book (Windows) Delete a Member or Group in your PC-FAX Address Book (Windows) 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears. 3.
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Export your PC-FAX Address Book (Windows) Export your PC-FAX Address Book (Windows) You can export the Address Book as an ASCII text file (*.csv) or a vCard (an electronic business card) and save it on your computer. • You cannot export the group settings when you export the Address Book data. 1.
Related Information • Configure your PC-Fax Address Book (Windows) 241
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) > Import Information to your PC-FAX Address Book (Windows) Import Information to your PC-FAX Address Book (Windows) You can import ASCII text files (*.csv) or vCards (electronic business cards) into your Address Book. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2.
Home > Fax > PC-FAX > PC-FAX for Windows > Send a Fax Using PC-FAX (Windows) Send a Fax Using PC-FAX (Windows) PC-FAX supports only black and white faxes. A black and white fax will be sent even if the original data is color and the receiving fax machine supports color faxes. 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4.
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) Receive Faxes on Your Computer (Windows) Use the Brother PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want.
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) Receive Faxes Using PC-FAX Receive (Windows) The Brother PC-FAX Receive software lets you view and store faxes on your computer. It is automatically installed when you install your machine's software and drivers and works on locally or network-connected machines. • PC-FAX Receive supports only black and white faxes.
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > Run the Brother PC-FAX Receive on Your Computer (Windows) Run the Brother PC-FAX Receive on Your Computer (Windows) We recommend selecting the Start PC-FAX Receive on computer startup check box so that the software runs automatically and can transfer any faxes upon computer startup. 1.
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > Run the Brother PC-FAX Receive on Your Computer (Windows) > Set Up Your Computer for PC-FAX Receiving (Windows) Set Up Your Computer for PC-FAX Receiving (Windows) 1. Double-click the (PC-FAX Receive) icon in your computer task tray. The PC-FAX Receive window appears. 2. Click Settings. 3.
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > Run the Brother PC-FAX Receive on Your Computer (Windows) > Add Your Machine to PC-FAX Receiving (Windows) Add Your Machine to PC-FAX Receiving (Windows) • If you installed the machine following the instructions for a network user, then the machine should already be configured for your network. 1. Double-click the (PC-FAX Receive) icon in your computer task tray.
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received Unread messages 1. Double-click the (PC-FAX Receive) icon in your computer task tray. The PC-FAX Receive window appears. 2. Click any faxes in the list to view them. 3.
Related Information • Receive Faxes Using PC-FAX Receive (Windows) 250
Home > Fax > PC-FAX > PC-FAX for Mac PC-FAX for Mac • Send a Fax Using AirPrint (macOS) 251
Home > Network Network • Supported Basic Network Features • Configure Network Settings • Wireless Network Settings • Network Features • Brother Management Tools 252
Home > Network > Supported Basic Network Features Supported Basic Network Features The print server supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system.
Home > Network > Configure Network Settings Configure Network Settings • Configure Network Settings Using the Control Panel • Change Machine Settings Using Web Based Management 254
Home > Network > Configure Network Settings > Configure Network Settings Using the Control Panel Configure Network Settings Using the Control Panel To configure the machine for your network, use the control panel's [Network] menu selections. • For information about the network settings you can configure using the control panel, see Related Information: Settings Tables. • You can also use management utilities, such as Web Based Management, to configure and change your Brother machine's network settings.
Home > Network > Wireless Network Settings Wireless Network Settings • Use the Wireless Network • Use Wi-Fi Direct® • Enable/Disable Wireless LAN • Print the WLAN Report 256
Home > Network > Wireless Network Settings > Use the Wireless Network Use the Wireless Network • Before Configuring Your Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Mobile Device • Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard • Configure Your Machine for a Wireless Network Using the One Push Method of Wi
Home > Network > Wireless Network Settings > Use the Wireless Network > Before Configuring Your Machine for a Wireless Network Before Configuring Your Machine for a Wireless Network Before attempting to configure a wireless network, confirm the following: • If you are using an enterprise wireless network, you must know the User ID and Password.
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer 1. Do one of the following: • Windows Download the installer from your model's Downloads page at support.brother.com. • Mac a. Download the installer from your model's Downloads page at support.brother.com. b.
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Mobile Device Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Mobile Device 1. Do one of the following: • Android™ devices Download and install Brother Mobile Connect from Google Play™. • All iOS or iPadOS supported devices including iPhone, iPad and iPod touch Download and install Brother Mobile Connect from the App Store.
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1.
7. The machine attempts to connect to the wireless device you have selected. When your wireless device connects successfully, the machine displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com. MFC-J1170DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com.
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup™ (WPS) If your wireless access point/router supports WPS (Push Button Configuration), you can use WPS from your machine's control panel menu to configure your wireless network settings.
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) If your wireless LAN access point/router supports WPS, you can use the Personal Identification Number (PIN) Method to configure your wireless network settings. The PIN Method is one of the connection methods developed by the Wi-Fi Alliance®.
• The Registrar is usually the wireless LAN access point/router. • The settings page may differ depending on the brand of wireless LAN access point/router. For more information, see the instructions supplied with your wireless LAN access point/router. If you are using a Windows 7, Windows 8.1, or Windows 10 computer as a Registrar, complete the following steps: 7. Do one of the following: • Windows 10 Click • > Windows System > Control Panel. In the Hardware and Sound group, click Add a device.
• To use a Windows 7, Windows 8.1, or Windows 10 computer as a Registrar, you must register it to your network in advance. For more information, see the instructions supplied with your wireless LAN access point/router. • If you use Windows 7, Windows 8.1, or Windows 10 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the driver and software necessary to use your machine, go to your model's Downloads page at support.
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a Wireless Network When the SSID is Not Broadcast Configure Your Machine for a Wireless Network When the SSID is Not Broadcast >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1.
• If you selected the [WPA/WPA2-PSK] option, press a or b to select the Encryption type [TKIP+AES] or [AES], and then press OK. Enter the WPA key, and then press OK. • For more information about how to enter text, see Related Information. • Your Brother machine supports the use of the first WEP key only. 9. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the machine's LCD displays [Connected].
• If you selected the [Open System] option, press either [None] or [WEP]. If you selected the [WEP] option for Encryption type, enter the WEP key, and then press [OK]. • If you selected the [Shared Key] option, enter the WEP key, and then press [OK]. • If you selected the [WPA/WPA2-PSK] option, press either [TKIP+AES] or [AES]. Enter the WPA key, and then press [OK]. • For more information about how to enter text, see Related Information.
Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration. 1. Check and record the current wireless network settings.
• If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate. If you have installed more than one certificate, we recommend writing down the certificate name you want to use. • If you verify your machine using the common name of the server certificate, we recommend writing down the common name before you start configuration.
Network Name (SSID) Authentication Method Encryption Mode EAP-FAST/NONE AES User ID Password TKIP EAP-FAST/MS-CHAPv2 AES TKIP EAP-FAST/GTC AES TKIP PEAP/MS-CHAPv2 AES TKIP PEAP/GTC AES TKIP EAP-TTLS/CHAP AES TKIP EAP-TTLS/MS-CHAP AES TKIP EAP-TTLS/MS-CHAPv2 AES TKIP EAP-TTLS/PAP AES TKIP EAP-TLS AES - TKIP - For example: Network Name (SSID) HELLO Authentication Method Encryption Mode User ID Password EAP-FAST/MS-CHAPv2 AES Brother 12345678 • If you configure your machine
For more information about how to enter text, see Related Information. 7. Select the Authentication Method, and then press it. 8. Do one of the following: • If you selected the [EAP-FAST], [PEAP] or [EAP-TTLS] option, select the Inner Authentication method [NONE], [CHAP], [MS-CHAP], [MS-CHAPv2], [GTC] or [PAP]. Depending on your Authentication method, the Inner Authentication method selections differ. Select the encryption type [TKIP+AES] or [AES].
Home > Network > Wireless Network Settings > Use Wi-Fi Direct® Use Wi-Fi Direct® • Wi-Fi Direct Overview • Configure Your Wi-Fi Direct Network Using the Push Button Method • Configure a Wi-Fi Direct Network Manually • If You Are Having Difficulty with Your Machine's Network 275
Home > Network > Wireless Network Settings > Use Wi-Fi Direct® > Wi-Fi Direct Overview Wi-Fi Direct Overview Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance®. It allows you to securely connect your mobile device to your Brother machine without using a wireless router/access point. 1 2 1. Mobile device 2. Your Brother machine • You can use Wi-Fi Direct with either the wired or wireless network connection at the same time.
Home > Network > Wireless Network Settings > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network Using the Push Button Method Configure Your Wi-Fi Direct Network Using the Push Button Method >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW When a machine receives the Wi-Fi Direct request from your mobile device, the message [Wi-Fi Direct connection request received.] appears on the LCD. Press c to connect. 1. Press Settings. 2. Press a or b to select the following: a.
Related Topics: • Wi-Fi Direct Overview • Configure a Wi-Fi Direct Network Manually 278
Home > Network > Wireless Network Settings > Use Wi-Fi Direct® > Configure a Wi-Fi Direct Network Manually Configure a Wi-Fi Direct Network Manually Configure the Wi-Fi Direct setting from the machine's control panel. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Network]. Press OK. b. Select [Wi-Fi Direct]. Press OK. c. Select [Manual]. Press OK. 3.
Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN Enable/Disable Wireless LAN >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Network]. Press OK. b. Select [WLAN(Wi-Fi)]. Press OK. c. Select [WLAN Enable]. Press OK. d. Do one of the following: • To enable Wi-Fi, select [On]. Press OK. • To disable Wi-Fi, select [Off]. Press OK. MFC-J1170DW [Settings] > [Network] > [Network I/F]. 1.
Home > Network > Wireless Network Settings > Print the WLAN Report Print the WLAN Report The WLAN Report shows your machine's wireless status. If the wireless connection fails, check the error code on the printed report. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to select the [Print Reports] option, and then press OK. 3. Press a or b to select the [WLAN Report] option, and then press OK. 4. Press c. The machine will print the WLAN Report.
Home > Network > Wireless Network Settings > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions TS-01 The WLAN (Wi-Fi) is not enabled. Check the following points and try to set up your wireless connection again: TS-02 • Enable the WLAN setting on your machine.
Error Code Problem and Recommended Solutions TS-05 The Network Name (SSID) and Network Key (Password) are incorrect. Check the following points and try to set up your wireless connection again: TS-06 • Confirm the Network Name (SSID) and Network Key (Password). • If your Network Key contains upper-case and lower-case letters, make sure you type them correctly.
How to confirm wireless security information (SSID/authentication method/encryption method/Network Key) of your WLAN access point/router: 1. The default security settings may be provided on a label attached to the WLAN access point/router. Or the manufacturer's name or model number of the WLAN access point/router may be used as the default security settings. 2. See the documentation provided with your WLAN access point/router for information on how to find the security settings.
Home > Network > Network Features Network Features • Print the Network Configuration Report • Reset the Network Settings to Factory Default 285
Home > Network > Network Features > Print the Network Configuration Report Print the Network Configuration Report The Network Configuration Report lists the network configuration, including the network print server settings. • Node Name: The Node Name appears on the current Network Configuration Report. The default Node Name is "BRNxxxxxxxxxxxx" for a wired network or "BRWxxxxxxxxxxxx" for a wireless network (where "xxxxxxxxxxxx" is your machine's MAC Address / Ethernet Address.
Home > Network > Network Features > Reset the Network Settings to Factory Default Reset the Network Settings to Factory Default You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address. • This feature restores all wired (supported models only) and wireless network settings to the factory settings. • You can also reset the print server to its factory settings using Web Based Management.
Home > Network > Brother Management Tools Brother Management Tools Use one of Brother's management tools to configure your Brother machine's network settings. Go to your model's Downloads page at support.brother.com to download the tools.
Home > Security Security • Before Using Network Security Features • Configure Certificates for Device Security • Use SSL/TLS • Use IEEE 802.
Home > Security > Before Using Network Security Features Before Using Network Security Features Your machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine. We recommend disabling the FTP and TFTP protocols. Accessing the machine using these protocols is not secure.
Home > Security > Configure Certificates for Device Security Configure Certificates for Device Security You must configure a certificate to manage your networked machine securely using SSL/TLS. You must use Web Based Management to configure a certificate.
Home > Security > Configure Certificates for Device Security > Supported Security Certificate Features Supported Security Certificate Features Your machine supports the use of multiple security certificates, which allows secure authentication and communication with the machine. The following security certificate features can be used with the machine: • SSL/TLS communication • IEEE 802.
Home > Security > Configure Certificates for Device Security > Step by Step Guide for Creating and Installing a Certificate Step by Step Guide for Creating and Installing a Certificate There are two options when choosing a security certificate: use a self-signed certificate or use a certificate from a Certificate Authority (CA). Option 1 Self-Signed Certificate 1. Create a self-signed certificate using Web Based Management. 2. Install the self-signed certificate on your computer.
Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 • If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) Create CSR and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate. We recommend installing a Root Certificate from the CA on your computer before creating the CSR. 1. Start your web browser. 2.
10. Click Save. • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server 2008/2008 R2/2012/2012 R2/2016/2019, we recommend using the Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template.
Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Machine Install a Certificate on Your Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine. When you want to create another CSR, make sure that the certificate is installed before creating another CSR.
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Configure Certificates for Device Security > Manage Multiple Certificates Manage Multiple Certificates The multiple certificate feature allows you to use Web Based Management to manage each certificate installed on your machine. In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates.
Home > Security > Use SSL/TLS Use SSL/TLS • Introduction to SSL/TLS • Manage Your Network Machine Securely Using SSL/TLS • Print Documents Securely Using SSL/TLS 303
Home > Security > Use SSL/TLS > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it. SSL/TLS can be configured on both wired and wireless networks and will work with other forms of security such as WPA keys and firewalls.
Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. For example, when you use Internet Explorer for Internet Banking and you see https:// and the little padlock icon in the web browser, you are using SSL.
Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS The primary benefit of using SSL/TLS is to guarantee secure printing over an IP network by restricting unauthorized users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely. For example, an HR department in a large company may be printing wage slips on a regular basis.
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols • Access Web Based Management Using SSL/TLS • Install the Self-signed Certificate for Windows users with Administrator Rights • Configure Certificates for Device Security 307
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Configure a Certificate for SSL/TLS and Available Protocols Configure a Certificate for SSL/TLS and Available Protocols Configure a certificate on your machine using Web Based Management before you use SSL/TLS communication. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Access Web Based Management Using SSL/TLS Access Web Based Management Using SSL/TLS To manage your network machine securely, you must use management utilities with security protocols. • To use HTTPS protocol, HTTPS must be enabled on your machine. The HTTPS protocol is enabled by default. • You can change the HTTPS protocol settings using the Web Based Management screen. 1. Start your web browser. 2.
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Install the Self-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights The following steps are for Microsoft Internet Explorer. If you use another web browser, consult the documentation for your web browser to get help with installing certificates. 1.
12. Click Finish. 13. Click Yes, if the fingerprint (thumbprint) is correct. 14. Click OK.
Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS • Print Documents Using SSL/TLS • Configure Certificates for Device Security • Configure a Certificate for SSL/TLS and Available Protocols 312
Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS > Print Documents Using SSL/TLS Print Documents Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) • IEEE 802.
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > What Is IEEE 802.1x Authentication? What Is IEEE 802.1x Authentication? IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorized network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB.
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration.
• To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate installed (shown with certificate name) for verification from the Client Certificate drop-down list. • If you select EAP-FAST, PEAP, EAP-TTLS, or EAP-TLS authentication, select the verification method from the Server Certificate Verification drop-down list.
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > IEEE 802.1x Authentication Methods IEEE 802.1x Authentication Methods EAP-FAST Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunneled authentication process.
Home > Security > Lock the Machine Settings from the Control Panel Lock the Machine Settings from the Control Panel Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother Customer Service.
Home > Security > Lock the Machine Settings from the Control Panel > About Using Memory Security About Using Memory Security Related Models: MFC-J1170DW Memory Security lets you prevent unauthorized access to the machine. Although you cannot schedule Delayed Faxes, any pre-scheduled Delayed Faxes will be sent. You must turn off PC Fax Receive before you can turn on Memory Security.
Home > Security > Lock the Machine Settings from the Control Panel > About Using Memory Security > Set the Memory Security Password Set the Memory Security Password Related Models: MFC-J1170DW Make a careful note of your password. [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Memory Security]. 1. Press 2. Enter a four-digit number for the password using the touchscreen. Press [OK]. 3. When the touchscreen displays [Verify], re-enter the password using the touchscreen. Press [OK]. 4. Press .
Home > Security > Lock the Machine Settings from the Control Panel > About Using Memory Security > Change the Memory Security Password Change the Memory Security Password Related Models: MFC-J1170DW 1. Press [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Memory Security] > [Set Password]. 2. Enter the registered four-digit number for the current password using the touchscreen. Press [OK]. 3. Enter a four-digit number for a new password using the touchscreen. Press [OK]. 4.
Home > Security > Lock the Machine Settings from the Control Panel > About Using Memory Security > Turn Memory Security On/Off Turn Memory Security On/Off Related Models: MFC-J1170DW 1. Press [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Memory Security] > [Set Security]. 2. Enter the registered four-digit password using the keyboard on the touchscreen. Press [OK]. The machine goes offline and the touchscreen displays [Memory Security]. Turning off Memory Security: a. Press [Unlock]. b.
Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock About Using TX Lock Related Models: MFC-J1010DW/MFC-J1012DW Block unauthorized data transmission to and from the machine. TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On, the following operations are available: • Receiving faxes • PC-Fax Receive (If PC-Fax Receive was already On) While the TX Lock feature is turned on, your machine will receive faxes and store them in its memory.
Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Set the TX Lock Password Set the TX Lock Password Related Models: MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Miscellaneous]. Press OK. c. Select [TX Lock]. Press OK. 3. Enter a four-digit number for the password. Press OK. 4. Re-enter the password. Press OK. 5. Press Stop/Exit.
Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Change the TX Lock Password Change the TX Lock Password Related Models: MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Miscellaneous]. Press OK. c. Select [TX Lock]. Press OK. d. Select [Set Password]. Press OK. 3. Enter the four-digit number of the current password. Press OK. 4. Enter a four-digit number for the new password. Press OK. 5.
Home > Security > Lock the Machine Settings from the Control Panel > About Using TX Lock > Turn TX Lock On/Off Turn TX Lock On/Off Related Models: MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Miscellaneous]. Press OK. c. Select [TX Lock]. Press OK. d. Select [Set TX Lock]. Press OK. 3. Enter the registered four-digit password. Press OK. The machine goes offline and the LCD displays [TX Lock Mode]. Turning off TX Lock: a.
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • AirPrint • Mopria® Print Service • Brother Mobile Connect • Print with Near-Field Communication (NFC) 328
Home > Mobile/Web Connect > Brother Web Connect Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Set Up Brother Web Connect • Scan and Upload Documents Using Brother Web Connect • Download and Print Documents Using Brother Web Connect • FaxForward to Cloud or E-mail 329
Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview Brother Web Connect Overview Certain websites provide services that allow users to upload and view images and files on the website. Your Brother machine can scan images and upload them to these services, and also download from and print images that are already uploaded to these services. 1 3 2 4 1. Printing 2. Scanning 3. Photos, images, documents and other files 4.
Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using the Machine's Control Panel Configure the Proxy Server Settings Using the Machine's Control Panel If your network uses a proxy server, the following proxy server information must be configured on the machine: • Proxy server address • Port number • User Name • Password >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2.
Home > Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management If your network uses a proxy server, the following proxy server information must be configured using Web Based Management: • Proxy server address • Port number • User Name • Password We recommend Microsoft Internet Explorer 11/Microsoft Edge for Windows, Safari 10/11 for Mac, Google Chrome™ for A
Home > Mobile/Web Connect > Brother Web Connect > Online Services Used with Brother Web Connect Online Services Used with Brother Web Connect Use Brother Web Connect to access online services from your Brother machine. Some of these web services offer business versions. To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
Google Drive™ Evernote® Accessible Services Dropbox OneNote Brother Creative Center OneDrive Box PPTX JPEG JPEG PDF PDF DOCX DOCX XLSX XLSX PPTX PPTX TIFF TIFF FaxForward to the online services JPEG JPEG PDF PDF (MFC-J1170DW) TIFF TIFF Upload scanned images • Not all services are available in all countries. • For Hong Kong, Taiwan and Korea: - - Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect • Set Up Brother Web Connect for Brother CreativeCenter 335
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Brother Web Connect Setup Overview Brother Web Connect Setup Overview Configure the Brother Web Connect settings using the following procedure (when using Brother CreativeCenter, this procedure is not necessary): Step 1: Create an account with the service you want to use. Access the service's website using a computer and create an account. (If you already have an account, there is no need to create an additional account.
Related Information • Set Up Brother Web Connect 337
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Create an Account for Each Online Service Before Using Brother Web Connect Create an Account for Each Online Service Before Using Brother Web Connect To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Apply for Brother Web Connect Access Apply for Brother Web Connect Access To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Register an Account on Your Brother Machine for Brother Web Connect Register an Account on Your Brother Machine for Brother Web Connect You must enter your Brother Web Connect account information and configure your machine so that it can use Brother Web Connect to access the service you want. • You must apply for Brother Web Connect access to register an account on your machine.
• If information regarding the Internet connection appears on the machine's LCD, read the information and press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the service with which you want to register. Press the service name. 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete] > [Register Account]. 5.
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Set Up Brother Web Connect for Brother CreativeCenter Set Up Brother Web Connect for Brother CreativeCenter Related Models: MFC-J1170DW Brother Web Connect is set up to work with Brother CreativeCenter automatically. No configuration is needed to create the calendars, business cards, posters and greeting cards available at https://www.creativecenter.brother/. Brother CreativeCenter is not available in all countries.
Home > Mobile/Web Connect > Brother Web Connect > Scan and Upload Documents Using Brother Web Connect Scan and Upload Documents Using Brother Web Connect Upload your scanned photos and documents directly to a web service without using a computer. • When scanning and uploading JPEG files or searchable PDF, black and white scanning is not available. • When scanning and uploading Microsoft Office files, black and white scanning and gray scanning are not available.
7. Follow the on-screen instructions to complete this operation.
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect Download and Print Documents Using Brother Web Connect Documents that have been uploaded to your account can be downloaded directly to your machine and printed. Documents that other users have uploaded to their own accounts for sharing can also be downloaded to your machine and printed, as long as you have viewing privileges for those documents.
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect > Download and Print Using Web Services Download and Print Using Web Services For information on Brother CreativeCenter Templates, see Related Information. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press WEB. • If information regarding the Internet connection appears on the machine's LCD, read the information and press c.
• An album is a collection of documents. However, the actual term may differ depending on the service you use. When using Evernote®, you must select the notebook, and then select the note. • Some services do not require documents to be saved in albums. For documents not saved in albums, select [See Unsorted Files] to select documents. 6. Press the file name you want to print. Confirm the document on the LCD and press [OK]. Select additional documents to print (you can select up to 10 documents). 7.
Home > Mobile/Web Connect > Brother Web Connect > Download and Print Documents Using Brother Web Connect > Download and Print Brother CreativeCenter Templates Download and Print Brother CreativeCenter Templates Related Models: MFC-J1170DW Brother CreativeCenter is not available in all countries. 1. Press d or c to display [Apps]. Press [Apps]. • If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK].
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail FaxForward to Cloud or E-mail Related Models: MFC-J1170DW • Use the FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with the available online services. 1 1. Web Service • Use the FaxForward to E-mail feature to automatically forward incoming faxes to an inbox as email attachments.
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail > Turn On FaxForward to Cloud or E-mail Turn On FaxForward to Cloud or E-mail Related Models: MFC-J1170DW Turn on the FaxForward feature to automatically forward incoming faxes to either an online service or an inbox as email attachments. • This feature is available only for black and white faxes.
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail > Turn Off FaxForward to Cloud or E-mail Turn Off FaxForward to Cloud or E-mail Related Models: MFC-J1170DW Turn off FaxForward when you want to stop incoming faxes from automatically going to either an online service or an inbox as email attachments. If there are received faxes still in your machine's memory, you cannot turn off FaxForward. 1. Press d or c to display [Apps]. Press [Apps].
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS) • Send a Fax Using AirPrint (macOS) 352
Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver. AirPrint also lets you send faxes directly from your Mac computer without printing them and lets you scan documents to your Mac computer. For more information, visit Apple’s website.
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple menu. 2. Click Printers & Scanners. 3. Click the + icon below the Printers pane on the left. The Add screen appears. 4. Select your machine, and then select AirPrint from the Use pop-up menu. 5. Click Add.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS) 355
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your machine is turned on. 2. Load the paper in the paper tray and change the paper tray settings on your machine, if necessary 3. Use Safari to open the page that you want to print. 4. Tap or . 5. Tap Print. 6. Make sure your machine is selected. 7.
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your machine is in the printer list on your Mac computer. 1. Make sure your machine is turned on. Make sure you have loaded the correct paper in the paper tray and change the paper settings for the paper tray on your machine. 2.
Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint (macOS) Scan Using AirPrint (macOS) Before scanning, make sure your machine is in the scanner list on your Mac computer. 1. Load your document. 2. Select System Preferences from the Apple menu. 3. Click Printers & Scanners. 4. Select your machine from the scanner list. 5. Click the Scan tab, and then click the Open Scanner… button. The Scanner screen appears. 6.
Home > Mobile/Web Connect > AirPrint > Send a Fax Using AirPrint (macOS) Send a Fax Using AirPrint (macOS) Make sure your machine is in the printer list on your Mac computer. Apple TextEdit is used in the example below. • AirPrint supports only black and white fax documents. 1. Make sure your machine is turned on. 2. On your Mac computer, open the file that you want to send as a fax. 3. Click the File menu, and then select Print. 4.
Home > Mobile/Web Connect > Mopria® Print Service Mopria® Print Service Mopria® Print Service is a print feature on Android™ mobile devices developed by the Mopria® Alliance. With this service, you can connect to the same network as your machine and print without additional setup. 2 1 3 1. Android™ Mobile Device 2. Wi-Fi® Connection 3. Your Machine You must download the Mopria® Print Service from the Google Play™ and install it on your Android™ device. Before using this service, you must turn it on.
Home > Mobile/Web Connect > Brother Mobile Connect Brother Mobile Connect Use Brother Mobile Connect to print and scan from your mobile device. • For Android™ devices Brother Mobile Connect allows you to use your Brother machine's features directly from your Android™ device. Download and install Brother Mobile Connect from Google Play™.
Home > Mobile/Web Connect > Print with Near-Field Communication (NFC) Print with Near-Field Communication (NFC) Related Models: MFC-J1170DW Near-Field Communication (NFC) allows for simple transactions, data exchange, and wireless connections between two devices that are close to each other. If your Android™ device is NFC-enabled, you can print data (photos, PDF files, and text files) from the device by touching it to the NFC symbol on the machine's control panel.
Home > Brother iPrint&Scan for Windows and Mac Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview for Windows and Mac 363
Home > Brother iPrint&Scan for Windows and Mac > Brother iPrint&Scan Overview for Windows and Mac Brother iPrint&Scan Overview for Windows and Mac Use Brother iPrint&Scan for Windows and Mac to print and scan from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application. • For Windows Go to your model's Downloads page at support.brother.com to download the latest application.
Home > Troubleshooting Troubleshooting If you think there is a problem with your machine, first check each of the items below, then try to identify the problem, and follow our troubleshooting tips. You can correct most problems yourself. If you need additional help, visit support.brother.com for the latest FAQs and troubleshooting tips: 1. Visit support.brother.com. 2. Click FAQs & Troubleshooting and search for your model name.
Home > Troubleshooting > Error and Maintenance Messages Error and Maintenance Messages As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown in the table. You can correct most errors and perform routine maintenance yourself.
Error Message Cause Action See Related Information: Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front). If you cannot print documents and received faxes, transfer them to another fax machine or to your computer before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and reconnect it. See Related Information: Transfer Your Faxes or Fax Journal Report.
Error Message Cover is Open. Cause The scanner cover is not locked in the closed position. Action • Move your Brother machine and the mobile device to an obstruction-free area. • If you are using the PIN Method of WPS, make sure you have entered the correct PIN. Lift the scanner cover and then close it again. Make sure the interface cable (if used) has been guided correctly through the cable channel and out the back of the machine.
Error Message Cause Action off will cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up. Repairs resulting from the use of nonBrother supplies may not be covered under the stated product warranty. Ink Low The ink level is low.
Error Message No Ink Cartridge Cause An ink cartridge is not installed correctly. Action • Move the mobile device closer to your Brother machine. • Move your Brother machine and the mobile device to an obstruction-free area. • If you are manually configuring the WiFi Direct network, make sure you have entered the correct password. • If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP.
Error Message Cause Action Paper Size Mismatch You did not set the paper guides in the tray to the indicators for the paper size you are using. 2. Make sure you loaded the paper in a Portrait position, by setting the paper guides at the indicators for your paper size. See Related Information: Load Paper. 3. After you have checked the paper size and the paper position, press c.
Error Message Cause Action While this message appears on the LCD, appears, you may not be able to use the each operation works in the following way: machine until you replace one or more of the ink cartridges under the following • Printing condition: If the media type is set to Plain Paper • If you unplug the machine or remove and you selected Grayscale in the the ink cartridge. printer driver, you can use the machine as a black & white printer.
Error Message Cause Action company and ask them to check your telephone line. Connection Error Other devices are trying to connect to the Wi-Fi Direct network at the same time. Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the WiFi Direct settings again. Connection Failed The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration. • Move the mobile device closer to your Brother machine.
Error Message Cause Action Ink Absorber Pad Full The ink absorber box is full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty. The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system.
Error Message Cause Jam Rear Action DO NOT extend the paper tray when you load A5 or smaller size paper. Paper dust has accumulated on the surface of the paper pick-up rollers. Clean the paper pick-up rollers. Low Temperature The room temperature is too low. After warming the room, allow the machine to warm up to room temperature. Try again when the machine has warmed up. No Caller ID There is no incoming call history.
Error Message Cause Action See Related Information: Print a Fax Stored in the Machine's Memory. Out of Memory The machine's memory is full. If a fax-sending or copy operation is in progress: • Press or Quit and wait until the other operations that are in progress finish, and then try again. • Press Partial Print to copy the pages scanned so far. • Clear the data stored in the memory. To gain extra memory, you can turn off Memory Receive. See Related Information: Turn Off Memory Receive.
Error Message The maximum number of devices are already connected using Wi-Fi Direct. Cause Action machine will stop all print operations. While memory is available, black and white faxes will be stored in the memory. If the sending machine has the ability to convert it, the color fax will be stored in the memory as a black and white fax. See Related Information: Replace the Ink Cartridges.
• Change the Paper Size and Paper Type • Print Settings (Windows) • Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) • Paper is Jammed in the Front of the Machine (Jam Front) • Paper is Jammed in the Back of the Machine (Jam Rear) • Paper Handling and Printing Problems 378
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report Transfer Your Faxes or Fax Journal Report If the LCD shows: • [Cannot Clean XX] • [Cannot Initialize XX] • [Cannot Start XX] • [Cannot Print XX] • [Cannot Scan XX] We recommend transferring your faxes to another fax machine or to your computer. See Related Information: Transfer Faxes to Another Fax Machine. See Related Information: Transfer Faxes to Your Computer.
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine If you have not set up your Station ID, you cannot enter Fax Transfer mode. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Stop/Exit to clear the error temporarily. 2. Press Settings. 3. Press a or b to make your selections: a. Select [Service]. Press OK. b. Select [Data Transfer]. Press OK. c.
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Your Computer Transfer Faxes to Your Computer You can transfer the faxes from your machine's memory to your computer. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Stop/Exit to clear the error temporarily. 2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer. 3.
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine If you have not set up your Station ID, you cannot enter fax transfer mode. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Stop/Exit to clear the error temporarily. 2. Press Settings. 3. Press a or b to make your selections: a. Select [Service]. Press OK. b.
Home > Troubleshooting > Error and Maintenance Messages > Error Messages When Using the Brother Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the chart. You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page at support.brother.com.
Authentication Error Error Messages Cause Action Authentication Error 01 The PIN you entered to access the account is incorrect. The PIN is the four-digit number that was entered when registering the account to the machine. Enter the correct PIN. Authentication Error 02 The temporary ID that was entered is incorrect. Enter the correct temporary ID. The temporary ID that was entered has expired. A temporary ID is valid for 24 hours.
Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages 385
Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit 1. Remove any paper from the ADF that is not jammed. 2. Open the ADF cover. 3. Remove the jammed document by pulling it upward. 4. Close the ADF cover. 5. Press Stop/Exit or . IMPORTANT To avoid future document jams, close the ADF cover correctly by pressing it down in the center.
Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit 1. Remove any paper from the ADF that is not jammed. 2. Lift the document cover. 3. Pull the jammed document out to the left. 4. Close the document cover. 5. Press Stop/Exit or .
Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3. Close the document cover. 4. Press Stop/Exit or .
Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper.
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) Paper is Jammed Inside and in the Front of the Machine (Jam Inside/ Front) If the LCD displays [Jam Inside/Front], [Repeat Jam Inside/Front] or [Repeat Jam], follow these steps: 1. Unplug the machine from the AC power outlet.
1 6. Slowly pull the jammed paper (1) out of the machine. 1 IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1). Doing this may cause damage to the machine. 1 • If the print head is in the right corner as shown in the illustration (2), you cannot move it. Follow these steps: a. Close the scanner cover, and then reconnect the power cord. b.
• If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to remove the paper. Hold the concave areas with the triangle marks as shown in the illustration (3) to move the print head. • If ink gets on your skin or clothing, immediately wash it off with soap or detergent. If your LCD error message was [Repeat Jam Inside/Front] or [Repeat Jam], move the print head (if needed) to remove any paper remaining in this area.
If your LCD error message was [Repeat Jam Inside/Front] or [Repeat Jam], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. 1 b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. 1 c. Slowly pull the jammed paper out of the machine. d. Close the Jam Clear Cover. Make sure the cover is closed completely. 8. Slowly push the paper tray completely into the machine. 9.
10. Reconnect the power cord.
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine (Jam Front) Paper is Jammed in the Front of the Machine (Jam Front) If the LCD displays [Jam Front] or [Repeat Jam Front], follow these steps: 1. Unplug the machine from the AC power outlet.
If your LCD error message was [Repeat Jam Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. 1 b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. 1 c. Slowly pull the jammed paper out of the machine. d. Close the Jam Clear Cover. Make sure the cover is closed completely. 5. Slowly push the paper tray completely into the machine. 6.
7. Reconnect the power cord.
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam Rear) Paper is Jammed in the Back of the Machine (Jam Rear) If the LCD displays [Jam Rear], follow these steps: 1. Unplug the machine from the AC power outlet. IMPORTANT (MFC-J1010DW/MFC-J1012DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in the machine's memory to your computer or another fax machine so you will not lose any important messages. 2.
6. Close the Jam Clear Cover. Make sure the cover is closed completely. 7. Slowly push the paper tray completely into the machine. 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 9. Reconnect the power cord.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine If You Are Having Difficulty with Your Machine For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Paper Handling and Printing Problems Paper Handling and Printing Problems If, after reading this table, you still need help, see the latest FAQs & Troubleshooting tips at support.brother.com.
Difficulties Suggestions One or more ink cartridges have reached the end of their life. See Related Information: Replace the Ink Cartridges. If old, unprinted data remains in the printer driver spooler, it will prevent new print jobs from printing. Open the printer icon and delete all data as follows: • Windows 10, Windows Server 2016, and Windows Server 2019 Click > Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers > Printers. • Windows 8.
Print Quality Difficulties Difficulties Suggestions Poor print quality Check the print quality. See Related Information: Check the Print Quality. Make sure the Media Type setting in the printer drivers, your application, or the Paper Type setting on the machine matches the type of paper you are using. See Related Information: Change the Paper Size and Paper Type. See Related Information: Print Settings (Windows). Make sure your ink cartridges are fresh.
Difficulties Suggestions Change the print options. See Related Information: Change the Print Options to Improve Your Print Results. Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper guides are adjusted correctly. See Related Information: Load Paper. Make sure the Jam Clear Cover is closed correctly. There are smudges or stains at Make sure the paper is not too thick or curled. the top center of the printed page.
Difficulties Suggestions If the paper tray is empty, load a new stack of paper into the paper tray. If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray. Reduce the amount of paper in the paper tray, and then try again. Clean the paper pick-up rollers. See Related Information: Clean the Paper Pick-up Rollers.
Difficulties Suggestions See Related Information: Shrink Page Size of an Oversized Incoming Fax. Received color fax prints only in black and white. Replace the color ink cartridges that have reached the end of their life, and then ask the other person to send the color fax again. See Related Information: Replace the Ink Cartridges.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems Telephone and Fax Problems >> Telephone Line or Connections >> Handling Incoming Calls >> Receiving Faxes >> Sending Faxes Telephone Line or Connections Difficulties Suggestions Dialing does not work. (No dial tone) Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine.
Difficulties Suggestions Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, we recommend using a separate telephone line with no custom features. Receiving Faxes Difficulties Suggestions Cannot receive a fax.
Difficulties Suggestions • If you were not able to receive the fax, then another device or subscriber service may be interfering with your fax reception or there may be a problem with your fax line. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. See Related Information: Connect an External TAD. 1.
Difficulties Suggestions (MFC-J1170DW) To free up extra memory, you can turn off Fax Storage, print fax messages in memory or cancel a delayed fax. If the problem continues, ask the telephone company to check your telephone line. (MFC-J1170DW)See Related Information: Turn Off Memory Receive. See Related Information: Print a Fax Stored in the Machine's Memory. See Related Information: Cancel a Fax in Progress. See Related Information: Check and Cancel a Pending Fax.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Set Dial Tone Detection Set Dial Tone Detection Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Initial Setup]. Press OK. b. Select [Dial Tone]. Press OK. c. Select [Detection] or [No Detection]. Press OK. 3. Press Stop/Exit.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Telephone Line Interference/VoIP Telephone Line Interference/VoIP If you are having problems sending or receiving a fax due to possible interference on the telephone line or if you are using a VoIP system, we recommend changing the modem speed to minimize errors in fax operations. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Other Problems Other Problems >> Copying Difficulties >> Scanning Difficulties >> Software Difficulties Copying Difficulties Difficulties Suggestions Black lines or streaks appear in copies. Black lines on copies are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip, scanner glass, and the white bar and white plastic above them. A Black marks or spots appear in copies.
Difficulties Suggestions “The device is busy.” appears on the computer screen. Make sure there is no error message on the machine's display.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • Use the Network Connection Repair Tool (Windows) • Check Your Machine's Network Settings • If You Are Having Difficulty with Your Machine's Network • Troubleshooting 415
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. Make sure your machine is turned on and is connected to the same network as your computer. 1.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Check Your Machine's Network Settings Check Your Machine's Network Settings • Print the Network Configuration Report • Change Machine Settings Using Web Based Management 417
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If You Are Having Difficulty with Your Machine's Network If You Are Having Difficulty with Your Machine's Network For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the following topics. You can correct most problems yourself.
Cause Action Interface There is a wireless computer, Bluetooth®supported device, microwave oven, or digital cordless phone near the Brother machine or the mobile device. Move other devices away from the Brother machine or the mobile device. Wi-Fi Direct You have checked and tried all of the above, but your Brother machine still cannot complete the Wi-Fi Direct configuration. • Turn your Brother machine off and back on. Then, try to configure the Wi-Fi Direct settings again.
Cause Action Interface Your security software blocks your machine's access to the network. (The network PC-Fax Receive feature does not work.) Set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, type the information below: Wired/Wireless • In Name: Type any description, for example Brother PC-FAX Rx. • In Port number: Type 54926. (Windows) • In Protocol: UDP is selected.
Cause Action Interface Your Brother machine is not connected to the wireless network. Print the WLAN Report to check the error code on the printed report. Wireless If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the drivers (Windows) and the Brother software and reinstall the latest version of both.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If You Are Having Difficulty with Your Machine's Network > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly.
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > AirPrint Problems AirPrint Problems Difficulty Suggestions My machine is not displayed in the printer list. Make sure your machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your machine. I cannot print. Make sure your machine is turned on. Confirm the network settings.
Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your machine's serial number, firmware version, and firmware update. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to select [Machine Info.]. Press OK. 3. Press a or b to select one of the following options: Option Description Serial No. Check your machine's serial number. Firmware Version Check your machine's firmware version.
Home > Troubleshooting > Reset Your Machine Reset Your Machine IMPORTANT (MFC-J1010DW/MFC-J1012DW) When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Initial Setup]. Press OK. b.
Home > Troubleshooting > Reset Your Machine > Reset Functions Overview Reset Functions Overview IMPORTANT (MFC-J1010DW/MFC-J1012DW) When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages. The following reset functions are available: 1. [Machine Reset] You can reset all the machine’s settings that you have changed.
Home > Routine Maintenance Routine Maintenance • Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Options to Improve Your Print Results • Pack and Ship Your Machine 427
Home > Routine Maintenance > Replace the Ink Cartridges Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four ink cartridges. When the machine detects that an ink cartridge is running out of ink, the machine will display a message. The LCD displays which ink cartridge needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order.
3. Open the new ink cartridge bag for the color indicated on the LCD, and take out the ink cartridge. IMPORTANT • DO NOT touch the ink cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge. 1 4. Insert the ink cartridge in the direction of the arrow on the label. Each color has its own correct position. 5. Gently push the area marked “PUSH” until the ink cartridge locks into place, and then close the ink cartridge cover. The machine resets the ink dot counter.
IMPORTANT • DO NOT shake the ink cartridges. If ink stains your skin or clothing, wash with soap or detergent at once. • DO NOT remove ink cartridges if you do not need to replace them; otherwise, the machine will not know the ink quantity left in the cartridge. • DO NOT touch the ink cartridge insertion slots; the ink may stain your skin. • If you mix the colors by installing an ink cartridge in the wrong position, the LCD shows [Wrong Ink Color].
Home > Routine Maintenance > Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Clean the Print Head from Your Computer (Windows) • Clean the Machine's LCD • Clean the Outside of the Machine • Clean the Machine's Printer Platen • Clean the Paper Feed Rollers • Clean the Base Pad • Clean the Paper Pick-up Rollers 431
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the AC power outlet. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water. 1 3 2 3. In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with water. 1 2 If you feel dirt or debris, clean the glass again.
• Other Problems 433
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Brother Machine Clean the Print Head from Your Brother Machine To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually. • Clean the print head if there is a horizontal line or a blank space in the text or graphics on printed pages.
Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Computer (Windows) • Clean the Print Head Using Web Based Management 435
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head Using Web Based Management Clean the Print Head Using Web Based Management To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Computer (Windows) Clean the Print Head from Your Computer (Windows) To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually. 1. Do one of the following: • For Windows 10, Windows Server 2016, and Windows Server 2019 Click > Windows System > Control Panel.
• Clean the Print Head Using Web Based Management 438
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off. 2. Clean the LCD with a dry, soft lint-free cloth.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine. • DO NOT use cleaning materials that contain ammonia. • DO NOT use isopropyl alcohol to remove dirt from the control panel. It may crack the panel. 1. If the paper support flap is open, close it, and then close the paper support. 2.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock. 1. Using both hands, use the finger holds on each side of the machine to lift the scanner cover into the open position. 2. Clean the machine’s printer platen (1) and the area around it, wiping off scattered ink with a dry, soft lint-free cloth.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems. 1. Unplug the machine from the AC power outlet. 2. If the paper support flap is open, close it, and then close the paper support. 3. Pull the paper tray (1) completely out of the machine. 1 4.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray. 1. If the paper support flap is open, close it, and then close the paper support. 2. Pull the paper tray (1) completely out of the machine. 1 3. Clean the Base Pad (1) with a soft lint-free cloth moistened with water.
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the AC power outlet. 2. If the paper support flap is open, close it, and then close the paper support. 3. Pull the paper tray (1) completely out of the machine as shown by the arrow. 1 4.
Home > Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Ink Volume (Page Gauge) • Monitor Machine Status from Your Computer (Windows) • Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac) 445
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality Check the Print Quality If faded or streaked colors and text appear or if text is missing on your printouts, the print head nozzles may be clogged. Print the check sheet and look at the nozzle check pattern. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press (Ink). 2. Press a or b to make your selections: a. Select [Impr. PrintQuality]. Press OK. b. Select [Impr. PrintQuality] again. Press OK. 3.
When a print head nozzle is clogged, the printed sample looks like this: After the print head nozzle is cleaned, the horizontal lines are gone: MFC-J1170DW 1. Press [Ink] > [Improve Print Quality] > [Check Print Quality]. 2. Press [Start]. The machine prints the check sheet. 3. Check the quality of the four color blocks on the sheet. 4.
When a print head nozzle is clogged, the printed sample looks like this: After the print head nozzle is cleaned, the lines are gone: Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine 448
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW Before adjusting the print alignment, complete a print quality check first by pressing (Ink), a or b to select [Impr. PrintQuality] > [Impr.
• If you select the [Manual] mode, you need to input information printed on the check sheet manually. 5. If you selected the [Auto] mode, select the paper size to print the check sheet on. 6. Load specified size paper in the tray, and then press [Start]. The machine prints the check sheet. 7. Follow the instructions on the LCD.
Home > Routine Maintenance > Check Your Brother Machine > Check the Ink Volume (Page Gauge) Check the Ink Volume (Page Gauge) Although an ink volume icon appears on the machine's LCD, you can view a larger graph that displays the approximate ink remaining in each cartridge. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press (Ink). 2. Press a or b to select [Ink Volume]. Press OK. The LCD displays the ink volume. 1 Ink Volume a xxxxx xxxxx xxxxx xxxxx b1 a.
a b c¹ a. Displays the cartridge ink level. b. Press to change the display settings for the approximate page yield. c. The page gauge 2 shows the approximate number of remaining pages that can be printed with the cartridges. • When the ink cartridge is near the end of its life or having a problem, one of the following icons appears: The ink level is low. The ink cartridge needs to be replaced. There is a problem with the ink cartridge.
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) Monitor Machine Status from Your Computer (Windows) The Status Monitor utility is a configurable software tool for monitoring the status of one or more machines; it allows you to get immediate notification of errors. • Do one of the following: - Double-click the - Launch icon in the task tray.
- You can also check the ink amount using Web Based Management.
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition. • A yellow icon indicates a warning. • A red icon indicates an error has occurred. • A gray icon indicates the machine is offline.
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) > Turn Off the Show Status Monitor Feature (Windows) Turn Off the Show Status Monitor Feature (Windows) The Show Status Monitor feature lets you know if there is a problem with a device that your computer is monitoring. The default setting is Only when printing from this PC. To turn it off, follow these steps: 1.
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status from Your Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK.
Home > Routine Maintenance > Check Your Brother Machine > Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac) Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac) Brother iPrint&Scan allows you to monitor your Brother machine's status. 1. Start Brother iPrint&Scan. • Windows Launch • (Brother iPrint&Scan). Mac In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2.
Error icons Icon Description The ink level is low. The ink cartridge needs to be replaced. There is a problem with the ink cartridge. • The actual screen may differ depending on the version of the application. • The remaining ink amount is approximate and may differ from the actual amount of remaining ink. • You can also check the remaining ink amount using Web Based Management.
Home > Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW Before adjusting the print alignment, complete a print quality check first by pressing (Ink), a or b to select [Impr. PrintQuality] > [Impr. PrintQuality] again, and then OK. 1. Press (Ink). 2. Press a or b to make your selections: a. Select [Impr. PrintQuality].
Home > Routine Maintenance > Change the Print Options to Improve Your Print Results Change the Print Options to Improve Your Print Results If your printouts do not look the way you expect, change the print settings on your Brother machine to improve printout quality. Print speed may be slower when using these settings. • These instructions allow you to improve your print results when you are using your machine for copying or printing from a mobile device.
Home > Routine Maintenance > Pack and Ship Your Machine Pack and Ship Your Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty. • The machine should be adequately insured with the carrier. IMPORTANT It is important to allow the machine to “park” the print head after a print job.
1 2 • If you are not able to find the orange protective part, ship the machine without it. DO NOT leave the ink cartridges in the machine during shipping. 9. Wrap the machine in the bag. 10. Pack the machine in the original carton with the original packing material as shown below. Do not pack the used ink cartridge in the carton.
If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange” machine. 11. Close the carton and tape it shut.
Home > Machine Settings Machine Settings Customize settings and features to make your machine a more efficient work tool.
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favorite Settings as a Shortcut • Print Reports • Settings and Features Tables 466
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. • Temporary settings (for example: Contrast and Overseas Mode) are lost. • (MFC-J1010DW/MFC-J1012DW) The date and time is retained for approximately 24 hours. • (MFC-J1170DW) Other fax jobs in the machine's memory will not be lost.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically • Set the Date and Time • Set the Time Zone • Adjust the LCD Backlight Brightness • Change How Long the LCD Backlight Stays On • Set Your Station ID • Set Tone or Pulse Dialing Mode • Reduce Printing Noise • Change the Language Displayed on the LCD • Cha
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK. b. Select [Volume]. Press OK. 3. Press a or b to select one of the following options: Option Description Ring Adjust the ring volume.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Automatically Change for Daylight Saving Time Automatically You can program the machine to change automatically for Daylight Saving Time. It will reset itself forward one hour in the spring, and backward one hour in the fall. Make sure you have set the correct date and time in the [Date & Time] setting. This feature is available only in the USA and Canada.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. When the machine is in Sleep Mode, it acts as though it is turned off. The machine will wake up and start printing when it receives a print job or a fax. Use these instructions to set a time delay (countdown) before the machine enters Sleep Mode.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Machine to Power Off Automatically Set the Machine to Power Off Automatically The Auto Power Off feature can reduce power consumption. Set the amount of time that the machine must be in Sleep Mode before it automatically powers off. When this feature is set to [Off], you must power off the machine manually. To turn on the machine after the Auto Power Off feature has turned it Off, press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Date and Time Set the Date and Time The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Initial Setup]. Press OK. b. Select [Date & Time]. Press OK. c. Select [Date].
(For example, enter 19:45 for 7:45 PM.) 11. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Time Zone Set the Time Zone Set the time zone for your location on the machine. For example, the time zone for Eastern Time in the USA and Canada is UTC-05:00. Pacific Time in the USA and Canada is UTC-08:00.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK. b. Select [LCD Settings]. Press OK. c. Select [Backlight]. Press OK. d.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK. b. Select [LCD Settings]. Press OK. c. Select [Dim Timer]. Press OK. d.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Your Station ID Set Your Station ID Set the machine's Station ID if you want the date and time to appear on each fax you send.
Related Information • General Settings Related Topics: • Transfer Faxes to Another Fax Machine • Transfer the Fax Journal Report to Another Fax Machine • Enter Text on Your Brother Machine • Set the Date and Time 479
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Tone or Pulse Dialing Mode Set Tone or Pulse Dialing Mode Your machine is set for a Tone dialing service. If you have a Pulse dialing (rotary) service, you must change the dialing mode. This feature is not available in some countries. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Initial Setup]. Press OK. b.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The factory setting is [Off]. • When the Quiet Mode setting is turned on, appears on the Home screen. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup].
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Initial Setup]. Press OK. b. Select [Local Language]. Press OK. c. Select your language. Press OK. 3.
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting Related Models: MFC-J1170DW You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings]. 2. Press [QWERTY] or [ABC]. 3. Press .
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut Related Models: MFC-J1170DW • Add Shortcuts • Change or Delete Shortcuts 484
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Add Shortcuts Add Shortcuts Related Models: MFC-J1170DW You can add the Fax, Copy, Scan, Web Connect and Apps settings you use most frequently by saving them as your Shortcuts. Later you can press the Shortcut to apply these settings instead of manually re-entering them. Some Shortcut menus are not available depending on your model. These instructions describe how to add a Copy Shortcut.
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Change or Delete Shortcuts Change or Delete Shortcuts Related Models: MFC-J1170DW You can change the settings in a Shortcut. You cannot change a Web Connect Shortcut or Apps Shortcut. If you need to change them, delete them, and then add a new Shortcut. 1. If the Home screen 1, screen 2, or screen 3 appears, press [Shortcuts]. 2.
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax Problems 487
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Reports Reports The following reports are available: Transmission Verification Report The Transmission Verification Report prints the details of the last fax sent from your machine. Address Book The Address Book report prints a list of names and numbers stored in the Address Book memory. Fax Journal The Fax Journal prints a list of information about your last 200 incoming and outgoing faxes.
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report >> MFC-J1010DW/MFC-J1012DW >> MFC-J1170DW MFC-J1010DW/MFC-J1012DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Print Reports]. Press OK. b. Select the report you want to print. Press OK. 3. Press c. 4. Press Stop/Exit. MFC-J1170DW [Settings] > [All Settings] > [Print Reports]. 1. Press 2.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (1.8" Color LCD) • Features Tables (1.8" Color LCD) • Settings Tables (2.7" Touchscreen models) • Features Tables (2.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (1.8" Color LCD) Settings Tables (1.8" Color LCD) Related Models: MFC-J1010DW/MFC-J1012DW These tables will help you understand your machine's menu selections and options. Settings > [General Setup] Level 3 Level 4 Level 5 Descriptions Maintenance Impr. PrintQuality Impr.
Settings > [Ink] Level 3 Level 4 Descriptions Ink Volume - Check the available ink volume. Remaining Pages - Check the approximate number of remaining pages that can be printed with the currently installed cartridges. Ink Cartridge Model - Check your ink cartridge numbers. Ink Cartridge Check - View your ink cartridge information. Settings > [Fax] Level 3 Level 4 Level 5 Descriptions Setup Receive Ring Delay - Set the number of rings before the machine answers in Fax Only or Fax/Tel mode.
Level 3 Level 4 Level 5 Descriptions WLAN(Wi-Fi) TCP/IP BOOT Method Select the Boot method that best suits your needs. IP Address Enter the IP address. Subnet Mask Enter the Subnet mask. Gateway Enter the Gateway address. Node Name Enter the Node name. WINS Configuration Select the WINS configuration mode. WINS Server Specify the IP address of the primary or secondary WINS server. DNS Server Specify the IP address of the primary or secondary DNS server.
Level 3 Level 4 Level 5 Descriptions Web Connect Settings Proxy Settings Proxy Connection Change the Web connection settings. Address Port User Name Password Network Reset - - Restore all network settings back to the factory settings. Settings > [Print Reports] Level 3 Descriptions Transmission Print a Transmission Verification Report for your last transmission. Address Book Print a list of names and numbers stored in the Address Book.
Level 3 Level 4 Descriptions Fax Auto Redial - Set the machine to redial the last fax number if the fax did not go through because the line was busy. Dial Tone - Shorten the dial tone detect pause. Compatibility - Adjust the equalization for transmission difficulties. (Available only for some countries.) VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, select Basic (for VoIP).
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (1.8" Color LCD) Features Tables (1.8" Color LCD) Related Models: MFC-J1010DW/MFC-J1012DW FAX Level 3 Level 4 Descriptions Fax Resolution - Set the resolution for outgoing faxes. Contrast - Adjust the contrast. Glass Scan Size - Adjust the scan area of the scanner glass to the size of the document. Broadcasting - Send the same fax message to more than one fax number.
COPY Level 3 Level 4 Descriptions Quality - Select the Copy resolution for your document type. Paper Type - Select the paper type that matches the paper in the tray. Paper Size - Select the paper size that matches the paper in the tray. Enlarge/Reduce 100% - Enlarge Select an enlargement ratio for the next copy. Reduce Select a reduction ratio for the next copy. Fit to Page Adjust the copy size to fit on the paper size you have set.
(Address Book) Level 2 Descriptions Search Dial by pressing only a few buttons. Set Speed Dial Store Speed Dial numbers, so you can dial by pressing only a few buttons. Setup Groups Set up Group numbers for broadcasting. Change Change Address Book numbers. Delete Delete Address Book numbers. Redial/Pause Level 2 Descriptions Redial Send a fax to the last number you called.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (2.7" Touchscreen models) Settings Tables (2.7" Touchscreen models) Related Models: MFC-J1170DW These tables will help you understand your machine's menu selections and options. >> [Settings] >> [General Setup] >> [Shortcut Settings] >> [Fax] >> [Network] >> [Print Reports] >> [Machine Info.
Level 3 Level 4 Level 5 Descriptions Maintenance Ink Cartridge Model - Check your ink cartridge numbers. Print Options Reduce Smudging Reduce smudging on the paper or paper jams during printing. Enhance Print Improve print quality and reduce blurriness. Ink Cartridge Check - View your ink cartridge information. Paper Type - - Set the type of paper in the paper tray. Paper Size - - Set the size of paper in the paper tray.
[Fax] [All Settings] > [Fax] Level 3 Level 4 Level 5 Descriptions Setup Receive Ring Delay - Set the number of rings before the machine answers in Fax Only or Fax/Tel mode. Receive Mode - Select the Receive Mode that best suits your needs. F/T Ring Time - Set the length of the pseudo/double-ring time in Fax/Tel mode. Fax Preview - View received faxes on the LCD. Easy Receive - Receive fax messages automatically when you answer a call and hear fax tones.
[Network] [All Settings] > [Network] Level 3 Level 4 Level 5 Level 6 Descriptions Wired LAN TCP/IP BOOT Method - Select the Boot method that best suits your needs. IP Address - Enter the IP address. Subnet Mask - Enter the Subnet mask. Gateway - Enter the Gateway address. Node Name - Enter the Node name. WINS Configuration - Select the WINS configuration mode. WINS Server - Specify the IP address of the primary or secondary WINS server.
Level 3 Level 4 Level 5 Level 6 Descriptions WLAN(Wi-Fi) WLAN Status Signal - View the current wireless network signal strength. SSID - View the current SSID. Comm. Mode - View the current Communication mode. MAC Address - - View the machine's MAC address. Manual - - Configure your Wi-Fi Direct network settings manually. Group Owner - - Set your machine as the Group Owner. Push Button - - Configure your Wi-Fi Direct network settings using the one-button push method.
Level 3 Descriptions Fax Journal Print a list of information about your last 200 incoming and outgoing faxes. (TX means Transmit. RX means Receive.) User Settings Print a list of your settings. Network Configuration Print a list of your Network settings. WLAN Report Print the wireless LAN connection results. Caller ID History Print a list of the available Caller ID information of the last 30 received faxes and telephone calls. [Machine Info.] [All Settings] > [Machine Info.
Level 3 Level 4 Descriptions Reset Network Restore all network settings back to the factory settings. Address Book & Fax Erase all stored phone numbers and fax settings. All Settings Restore all the machine's settings back to the factory settings. - Change your LCD language. Local Language (Available only for some countries.
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7" Touchscreen models) Features Tables (2.
Level 3 (Options) Level 4 Level 5 Descriptions Broadcasting Add Number Send the same fax message to more than one fax number. Preview - Preview a fax message before you send it. Color Setting - Set whether faxes are sent in black and white or color. Delayed Fax Delayed Fax Set the time of day the delayed faxes will be sent. Set Time Batch TX - Combine delayed faxes to the same fax number at the same time of day into one transmission. Real Time TX - Send a fax without using the memory.
Level 3 Level 4 Sending Faxes Call History Caller ID History (Options) Level 5 Level 6 Descriptions Apply Select a number from the Caller ID History and then send a fax to it, add it to the Address Book, or delete it. Edit Fax Resolution - Set the resolution for outgoing faxes. Contrast - Adjust the contrast. Glass Scan Size - Adjust the scan area of the scanner glass to the size of the document. Broadcasting Add Number Send the same fax message to more than one fax number.
Level 3 Level 4 Level 5 Level 6 Descriptions Address Book Edit - - Store Address Book numbers, set up Group numbers for Broadcasting, and change and delete Address Book numbers. (Select Address Apply Book) - Start sending a fax using the Address Book. Redial - - Redial the last number you dialed. Outgoing Call Apply - Edit - Select a number from the Outgoing Call history and then send a fax to it, add it to the Address Book, or delete it.
[Scan] Level 3 Level 4 Level 5 to PC to File (Select USB or PC) Level 6 Descriptions Scan documents and save them to a folder on your computer. (Options) Save as Shortcut to OCR (Select USB or PC) Convert your scanned document to an editable text file. (Options) Save as Shortcut to Image (Select USB or PC) Scan photos or graphics into your graphics applications. (Options) Save as Shortcut to E-mail (Select USB or PC) Send a scanned document as an email attachment.
[Print Head Cleaning] Level 1 Descriptions Print Head Cleaning Clean the print head according to the LCD instructions. [Shortcuts] Level 2 (Add Shortcut) Level 3 Level 4 Descriptions Copy - Change the settings in the Copy Options. Fax - Change the settings in the Fax Options. Scan to PC(File) Scan documents and save them to a folder on your computer. to PC(OCR) Convert your scanned document to an editable text file. to PC(Image) Scan photos or graphics into your graphics applications.
Wi-Fi Setup Level 2 Descriptions Find Wi-Fi Network Configure your wireless network settings manually. WPS/Push Button Configure your wireless network settings using the one-button push method. Recover WLAN Reset and restart your wireless network.
Home > Machine Settings > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Home > Machine Settings > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). • • We recommend Microsoft Internet Explorer 11/Microsoft Edge for Windows, Safari 10/11 for Mac, Google Chrome™ for Android (4.
Home > Machine Settings > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend Microsoft Internet Explorer 11/Microsoft Edge for Windows, Safari 10/11 for Mac, Google Chrome™ for Android (4.x or later), and Google Chrome™/Safari for iOS (10.x or later). Make sure that JavaScript and Cookies are always enabled in whichever browser you use.
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK. 3. Click (Machine Settings). 4. Click All Settings. Web Based Management appears. 5. If required, type the password in the Login field, and then click Login. 6.
Home > Machine Settings > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd". We recommend immediately changing the default password to protect your machine from unauthorized access. 1. Start your web browser. 2.
Home > Machine Settings > Change Machine Settings Using Web Based Management > Set Up Your Machine's Address Book Using Web Based Management Set Up Your Machine's Address Book Using Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management. • When you use HTTPS for Web Based Management configuration, your browser will display a warning dialog box. 1. Start your web browser. 2.
Home > Appendix Appendix • Specifications • Supply Specifications • Brother Help and Customer Support 519
Home > Appendix > Specifications Specifications >> General Specifications >> Document Size Specifications >> Print Media Specifications >> Fax Specifications >> Copy Specifications >> Scanner Specifications >> Printer Specifications >> Interface Specifications >> Network Specifications >> Computer Requirements Specifications General Specifications Printer Type Print Head Inkjet Black Piezo with 210 nozzles x 1 Color Piezo with 70 nozzles x 3 (MFC-J1010DW/MFC-J1012DW) Piezo with 210 nozzles x 3 (MFC-J1
Dimensions • MFC-J1010DW/MFC-J1012DW 6.8 in. (172 mm) 15.7 in. (400 mm) 18.7 in. (476 mm) 13.5 in. (343 mm) • MFC-J1170DW 6.8 in. (172 mm) 15.7 in. (400 mm) 18.7 in. (476 mm) 13.5 in. (343 mm) Weights • MFC-J1010DW 17.9 lb (8.1 kg) • MFC-J1012DW 17.9 lb (8.1 kg) • MFC-J1170DW 17.9 lb (8.1 kg) Noise Level Sound Pressure Printing • MFC-J1010DW/MFC-J1012DW 53.5 dB (A) (Approx.) 6 • MFC-J1170DW 53.0 dB (A) (Approx.
5 Even when the machine is turned off, it will automatically turn itself on periodically for print head maintenance, and then turn itself off. 6 Noise depends on printing conditions. Document Size Specifications Document Size ADF Width 5.8 to 8.5 in. (148 to 215.9 mm) ADF Length 1 5.8 to 14.0 in. (148 to 355.6 mm) Scanner Glass Width Max. 8.5 in. (215.9 mm) Scanner Glass Length Max. 11.7 in. (297 mm) 1 Documents that are longer than 11.7 in. (297 mm) must be fed one page at a time.
Broadcasting 90 (40 Address Book/50 Manual Dial) (MFC-J1010DW/MFC-J1012DW) 250 (200 Address Book/50 Manual Dial) (MFC-J1170DW) Automatic Redial 1 time after 5 minutes Memory Transmission MFC-J1010DW/MFC-J1012DW: Up to 170 pages 1 MFC-J1170DW: Up to 200 pages 1 Out of Paper Reception MFC-J1010DW/MFC-J1012DW: Up to 170 pages 1 MFC-J1170DW: Up to 200 pages 1 1 ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code).
Printer Specifications Resolution • (MFC-J1010DW/MFC-J1012DW) Up to 1200 × 6000 dpi (Windows only) • (MFC-J1170DW) Up to 1200 × 6000 dpi 8.26 in. (210 mm) Printing Width 1 Borderless 2: 8.50 in. (216 mm) Borderless Letter, A4, A6, Photo (4" x 6")/(10 x 15 cm), Photo 2L (5" x 7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm) Automatic 2-sided Paper Type Plain Paper, Recycled Paper Paper Size Letter, A4, Executive, A5 Print Speed See your model's page on your local Brother website.
10/100 BaseTX USB 1 Wireless For Drivers For Applicatio ns (Including Drivers) 650 MB 1.3 GB 50 MB N/A N/A 550 MB 802.11b/g/n (Ethernet) 2 Windows Operating System Windows 7 SP1 3 4 Printing 32 bit (x86) or 64 bit (x64) processor 5 PC Fax Windows 8.
Home > Appendix > Supply Specifications Supply Specifications Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink The first time you install the ink cartridges, the machine will use extra ink to fill the ink delivery Cartridge tubes. This is a one-time process that enables high-quality printing. Replacement ink cartridges will print the number of pages specified later in this table.
Home > Appendix > Brother Help and Customer Support Brother Help and Customer Support IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. >> FAQs (Frequently Asked Questions) >> For Customer Service >> Ordering Accessories and Supplies FAQs (Frequently Asked Questions) For more information on your Brother machine, visit the Brother support website at support.brother.com.
Related Information • Appendix 528
Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd.
