Reference Guide Brief explanations for routine operations MFC-J995DW Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide For more advanced instructions, information, and product specifications, see the Online User's Guide at support.brother.
User's Guides and Where to Find Them Which Guide? What's in It? Where Is It? Product Safety Guide Read this guide first. Please read the Safety Instructions before you set up your machine. See this guide for trademarks and legal limitations. Printed / In the box Quick Setup Guide Follow the instructions for setting up your machine, and installing the Full Driver & Software Package for the operating system and connection type you are using.
Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
1 General Information Control Panel Overview 1 3 2 4 1 General Information 5 1. NFC (Near Field Communication) 4. LED Power Indicator The LED lights up depending on the machine’s power status. symbol If your Android™ device supports the NFC feature, you can print from your device or scan documents to your device in the same way. 2. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. 3. Menu buttons (Back) Press to go back to the previous menu.
Touchscreen LCD Overview • There are three Shortcuts screens. You can program four shortcuts on each screen. You can switch Home screens by pressing d or c. From the Home screens, you can access WiFi® setup, Shortcuts, Ink levels and Settings screens. Home Screen 1 2 • To display the other Shortcuts screens, press d or c. 4. Wireless Status Each icon in the following table shows the wireless network status: 3 4 5 6 7 Your machine is not connected to the wireless access point/router.
. [Ink] Displays the approximate available ink volume. Press to access the [Ink] menu. 9. Warning icon 9 When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink color. 1 7. Modes: [Fax] / [Copy] / [Scan] / [Photo] / [Web] / [Apps] For more information on [Web] and [Apps], see the Online User's Guide. 8.
2 Paper Handling Load Paper 1 Load the paper in the paper tray as follows. Fan the stack of paper well. Tray #1 How to Load Paper Letter/A4 Printing surface: Face down Legal Executive A5/A6 Adjust the paper guides. Photo 2L Index card Envelopes Photo Printing surface: Face down Adjust the paper guides. Manual Feed Slot 1 How to Load Paper Letter/A4 Printing surface: Face up Legal Executive A5/A6 Photo Adjust the manual feed slot paper guides.
2 Unfold the paper support flap. Change the paper size setting in the machine's menu, if needed. 2 1 Load Documents Paper Handling Automatic Document Feeder (ADF) 2 Place the document in the ADF or on the scanner glass as shown in the illustration. Scanner Glass Place your document face down in the ADF. Place the document face down in the upper left corner of the scanner glass.
3 Print Print from Your Computer Before attempting any printing operation, confirm the following: • Make sure you have installed the Brother software and drivers. Various Printing To use the various printing features, click the printing properties or preferences button to change the printer setting. Print on Both Sides of the Paper Automatically • Make sure the USB or network cable is connected correctly, or that you are connected to the network using your wireless access point/router.
4 Copy Copy a Document 1 Make sure you have loaded the correct size paper in the paper tray. 2 Load your document. 3 Press [Copy]. When finished, press [OK]. After you have finished choosing new options, you can save them by pressing the [Save as Shortcut] button. 5 Press [Black Start] or [Color Start]. To stop copying, press . The touchscreen displays: 4 Copy 4 Change the copy settings, if needed.
Other Copy Options You can use various copy features by changing copy settings. Press the [Options] button. Enlarge or Reduce Copied Images 2-sided Copy 1 1 2 2 For more detailed information, see the Online User's Guide: Copy.
5 Scan Before Scanning 4 Before attempting to scan, confirm the following: • Make sure you have installed the Brother software and drivers. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Scan from Your Computer 1 Load your document. 2 Press [Scan] > [to PC] > [to File]. 3 If the machine is connected over the network, press a or b to display the computer where you want to send data, and then press the computer name.
6 PhotoCapture Center Print Photos Directly from Media Preview and Print Photos from Media Preview your photos on the LCD before you print them. 1 Put the memory card or USB flash drive in the correct slot. 7 Press [OK]. 8 Read and confirm the displayed list of options. 9 To change the print settings, press [Print Settings]. When finished, press [OK]. 10 Press [Start]. Print Settings Overview The Print Settings you change are temporary for your current printout.
7 Fax Before Faxing Telephone Line Interference/ VoIP If you are having problems sending or receiving a fax due to possible interference on the telephone line or if you are using a VoIP system, we recommend changing the modem speed to minimize errors in fax operations. 1 2 Press 1 Load your document in the ADF or place it on the scanner glass. 2 Press [Fax]. If [Fax Preview] is set to [On], press [Fax] > [Sending Faxes].
Do one of the following: - Select the number you want, and then press [Apply]. - Press , and then enter the first letter of the name and press [OK]. Press the name you want to dial. If the name has two numbers, press the number you want. Press [Apply]. For more detailed information on how to store address book numbers, see the Online User's Guide. If the LDAP search is available, the result will be shown on the touchscreen with • Press [Yes] to scan another page.
Will you be using your Brother machine on a dedicated fax line? Your machine automatically answers every call as a fax. Select [Fax Only] as your Receive Mode. Will you be using your Brother machine on the same line as your telephone? • Do you want to receive voice calls and faxes automatically? Select [Fax/Tel] mode when your Brother machine and your telephones share the same line. Important Note: You cannot receive voice messages on either Voice Mail or an answering machine if you select [Fax/Tel] mode.
A Routine Maintenance Check the Print Quality If faded or streaked colors and text appear or if text is missing on your printouts, the print head nozzles may be clogged. Print the Print Quality Check Sheet and look at the nozzle check pattern. 1 Press 5 The touchscreen asks you to check the print quality of each color. Press the number of the pattern (1–4) that most closely matches the printing result.
When a print head nozzle is clogged, the printed sample looks like this. 4 Press [Auto] or [Manual]. • If you select the [Auto] mode, the print alignment is automatically adjusted by scanning the alignment check sheet. • If you select the [Manual] mode, you need to input information printed on the alignment check sheet manually. After the print head nozzle is cleaned, the lines are gone. 5 Select the paper size to print the alignment check sheet on.
Check the Ink Volume (Page Gauge) • You can also press > [Maintenance] > [Ink Volume]. • When the ink cartridge is near the end of its life or having a problem, one of the following icons appears. Although an ink volume icon appears on the machine's LCD, you can view a larger graph that displays the ink left in each cartridge. 1 [Settings] The ink level is low. Press [Ink] > [Ink Volume]. The ink cartridge is at the end of its life. The touchscreen displays the ink volume and the page gauge 1.
B Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the machine's protective parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are fully closed.
Error and Maintenance Messages The most common error and maintenance messages are shown in the table. For more detailed information, see the Online User's Guide. You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
Error Message Action Disconnected Try to send or receive again. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic (for VoIP). See Related Information: Telephone Line Interference/VoIP at the end of this section. Document Jam/too Long The document was not inserted or fed correctly, or the document scanned from the ADF was too long. For more detailed information, see the Online User's Guide: Document Jams.
Error Message Action Jam B Front Remove the jammed paper. Repeat Jam B Front For more detailed information, see the Online User's Guide: Printer Jam or Paper Jam. Make sure the paper guides are set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. Jam C Rear Remove the jammed paper. For more detailed information, see the Online User's Guide: Printer Jam or Paper Jam. Make sure the paper guides are set to the correct paper size.
Error Message Action Out of Fax Memory Do one of the following: • Clear the data from the memory. To gain extra memory, you can turn off Memory Receive. For more detailed information, see the Online User's Guide: Turn Off Memory Receive. • Print the faxes stored in the memory. For more detailed information, see the Online User's Guide: Print a Fax Stored in the Machine's Memory.
Error Message Action Repetitive No Paper Fed Clean the paper pick-up rollers. Replace Ink One or more of the ink cartridges have reached the end of their lives. For more detailed information, see the Online User's Guide: Clean the Paper Pick-up Rollers. Replace the ink cartridges. For more detailed information, see the Online User's Guide: Replace the Ink Cartridges. • You can still scan even if the ink is low or needs to be replaced. Touchscreen Init.
Error Message Action Unusable Device A broken device is connected to the USB direct interface. Disconnect device Unplug the device from the USB direct interface, then press from front connector & turn turn the machine off and then on again. machine off & then on to Unusable Device A USB device or USB flash drive that is not supported has been connected to the USB direct interface. Please disconnect USB device. Unplug the device from the USB direct interface. Turn the machine off and then on again.
C Appendix Supply Specifications Ink The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge The first time you install the ink cartridges, the machine will use extra ink to fill the ink delivery tubes. This is a one-time process that enables highquality printing. (MFC-J995DW) Actual yield of initial cartridges will be approximately 75% of replacement LC3033 Color Series, due to ink system initialization 1.
Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries.
