Basic User's Guide
Table Of Contents
- Basic User’s Guide MFC-J650DW MFC-J870DW MFC-J875DW
- Brother numbers
- Ordering accessories and supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- Compilation and Publication Notice
- User's Guides and where do I find them?
- Table of Contents
- 1 General information
- 2 Loading paper
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Telephone services and external devices
- 7 Dialing and storing numbers
- 8 Making copies
- 9 PhotoCapture Center™: Printing photos from a memory card or USB Flash drive
- 10 How to print from a computer
- 11 How to scan to a computer
- 12 How to print and scan with NFC (Near Field Communication) (MFC-J870DW and MFC-J875DW)
- 13 How to print on a Disc (CD/DVD/BD) (MFC-J870DW and MFC-J875DW)
- A Routine maintenance
- B Troubleshooting
- Identifying your problem
- Error and maintenance messages
- If you are having difficulty with your machine
- Machine Information
- C Settings and features tables
- D Specifications
- Index
- brother USA/CAN
Troubleshooting
107
B
j Place both hands under the plastic tabs
on both sides of the machine to lift the
scanner cover (1) into the open position.
Move the print head (if necessary) to
take out any paper remaining in this
area. Make sure that jammed paper is
not left in the corners of the machine (2)
and (3).
IMPORTANT
• DO NOT touch the encoder strip (1).
Doing this may cause damage to the
machine.
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
• If the print head is in the right corner as
shown in the illustration, you cannot move
the print head. Re-connect the power
cord. Hold down until the print head
moves to the center. Then unplug the
machine from the power source and take
out the paper.
• If ink gets on your skin or clothing,
immediately wash it off with soap or
detergent.
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2
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