Basic User's Guide
Table Of Contents
- Basic User’s Guide MFC-J650DW MFC-J870DW MFC-J875DW
- Brother numbers
- Ordering accessories and supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- Compilation and Publication Notice
- User's Guides and where do I find them?
- Table of Contents
- 1 General information
- 2 Loading paper
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Telephone services and external devices
- 7 Dialing and storing numbers
- 8 Making copies
- 9 PhotoCapture Center™: Printing photos from a memory card or USB Flash drive
- 10 How to print from a computer
- 11 How to scan to a computer
- 12 How to print and scan with NFC (Near Field Communication) (MFC-J870DW and MFC-J875DW)
- 13 How to print on a Disc (CD/DVD/BD) (MFC-J870DW and MFC-J875DW)
- A Routine maintenance
- B Troubleshooting
- Identifying your problem
- Error and maintenance messages
- If you are having difficulty with your machine
- Machine Information
- C Settings and features tables
- D Specifications
- Index
- brother USA/CAN
Troubleshooting
97
B
Paper Jam [Front] The paper is jammed in the machine. Remove the jammed paper by
following the steps in each section
below:
(MFC-J650DW)
Printer jam or paper jam
(MFC-J650DW) on page 105
(MFC-J870DW and
MFC-J875DW)
Printer jam or paper jam
(MFC-J870DW and
MFC-J875DW) on page 111
Make sure the paper length guide is
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. Make sure paper is not still
jammed in the machine by following
the steps in each section below:
(MFC-J650DW)
Additional paper jam clear
operations on page 109
(MFC-J870DW and
MFC-J875DW)
Additional paper jam clear
operations on page 115
Error Message Cause Action