Owner's Manual
Table Of Contents
- Top
- Safety and Legal
- Using the documentation
- Compilation and Publication
- Choosing a location
- To use the machine safely
- Regulation
- Standard telephone and FCC notices
- Federal Communications Commission (FCC) Declaration of Conformity (USA only)
- Industry Canada Compliance Statement (Canada only)
- EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)
- For use in the USA or Canada only
- LAN connection
- International ENERGY STAR® Qualification Statement
- Trademarks
- Open Source Licensing Remarks
- Legal limitations for copying
- brother USA/CAN
- BASIC USER’S GUIDE MFC-J6910DW
- Brother numbers
- Ordering accessories and supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- Compilation and Publication Notice
- User's Guides and where do I find it?
- Table of Contents
- 1 General information
- 2 Loading paper
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Telephone services and external devices
- 7 Dialing and storing numbers
- 8 Making copies
- 9 PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive
- 10 How to print from a computer
- 11 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- C Menu and features
- D Specifications
- Index
- brother USA/CAN
- ADVANCED USER’S GUIDE MFC-J6910DW
- User's Guides and where do I find it?
- Table of Contents
- 1 General setup
- 2 Security features
- 3 Sending a fax
- Additional sending options
- Additional sending operations
- Sending a duplex (2-sided) fax from the ADF
- Sending a fax manually
- Sending a fax at the end of a conversation
- Dual Access (Black & White only)
- Broadcasting (Black & White only)
- Real Time Transmission
- Overseas Mode
- Delayed Faxing (Black & White only)
- Delayed Batch Transmission (Black & White only)
- Checking and canceling waiting jobs
- Polling overview
- 4 Receiving a fax
- 5 Dialing and storing numbers
- 6 Printing reports
- 7 Making copies
- Copy settings
- 8 PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive
- 9 Printing photos from a camera
- A Routine maintenance
- B Glossary
- Index
- brother USA/CAN
- Safety and Legal

Troubleshooting
85
B
h Put paper tray #1 (1) and then
tray #2 (2) firmly back in the machine.
i Using both hands, use the finger holds
on each side of the machine to lift the
scanner cover (1) into the open position.
Move the print head (if necessary) to
take out any paper remaining in this
area. Make sure that jammed paper is
not left in the corners of the machine (2)
and (3).
IMPORTANT
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
• If the print head is at the right corner as
shown in the illustration, you cannot move
the print head. Re-connect the power
cord. Hold down Stop/Exit until the print
head moves to the middle. Then unplug
the machine from the power source and
take out the paper.
• If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
1
2
1
2
3










