Owner's Manual
Table Of Contents
- Top
- Safety and Legal
- Using the documentation
- Compilation and Publication
- Choosing a location
- To use the machine safely
- Regulation
- Standard telephone and FCC notices
- Federal Communications Commission (FCC) Declaration of Conformity (USA only)
- Industry Canada Compliance Statement (Canada only)
- EQUIPMENT ATTACHMENT LIMITATIONS (Canada only)
- For use in the USA or Canada only
- LAN connection
- International ENERGY STAR® Qualification Statement
- Trademarks
- Open Source Licensing Remarks
- Legal limitations for copying
- brother USA/CAN
- BASIC USER’S GUIDE MFC-J6910DW
- Brother numbers
- Ordering accessories and supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- Compilation and Publication Notice
- User's Guides and where do I find it?
- Table of Contents
- 1 General information
- 2 Loading paper
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Telephone services and external devices
- 7 Dialing and storing numbers
- 8 Making copies
- 9 PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive
- 10 How to print from a computer
- 11 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- C Menu and features
- D Specifications
- Index
- brother USA/CAN
- ADVANCED USER’S GUIDE MFC-J6910DW
- User's Guides and where do I find it?
- Table of Contents
- 1 General setup
- 2 Security features
- 3 Sending a fax
- Additional sending options
- Additional sending operations
- Sending a duplex (2-sided) fax from the ADF
- Sending a fax manually
- Sending a fax at the end of a conversation
- Dual Access (Black & White only)
- Broadcasting (Black & White only)
- Real Time Transmission
- Overseas Mode
- Delayed Faxing (Black & White only)
- Delayed Batch Transmission (Black & White only)
- Checking and canceling waiting jobs
- Polling overview
- 4 Receiving a fax
- 5 Dialing and storing numbers
- 6 Printing reports
- 7 Making copies
- Copy settings
- 8 PhotoCapture Center™: Printing photos from a memory card or USB Flash memory drive
- 9 Printing photos from a camera
- A Routine maintenance
- B Glossary
- Index
- brother USA/CAN
- Safety and Legal

Troubleshooting
73
B
DR Mode in Use The machine is set to Distinctive Ring
mode. You cannot change the
Receive Mode from Manual to another
mode.
Set Distinctive Ring to Off. (See
Turning off Distinctive Ring
on page 44.)
High Temperature The print head is too warm. Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory drive
with Hub has been connected to the
USB direct interface.
A Hub or USB Flash memory drive
with Hub are not supported. Unplug
the device from the USB direct
interface.
Image Too Long. The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned
image.
Image Too Small. The size of your photo is too small to
trim.
Choose a larger image.
Ink Absorber Full The ink absorber box or flushing box is
full. These components are periodic
maintenance items that may require
replacement after a period of time to
ensure optimum performance from
your Brother machine. The need to
replace these items and the time
period before replacement is
dependent on the number of purges
and flushes required to clean the ink
system. These boxes acquire
amounts of ink during the different
purging and flushing operations. The
number of times a machine purges
and flushes for cleaning varies
depending on different situations. For
example, frequently powering the
machine on and off will cause
numerous cleaning cycles since the
machine automatically cleans upon
power up. The use of non-Brother ink
may cause frequent cleanings
because non-Brother ink could cause
poor print quality which is resolved by
cleaning. The more cleaning the
machine requires the faster these
boxes will fill up.
Note
Repairs resulting from the use of
non-Brother supplies may not be
covered under the stated product
warranty.
The ink absorber box or flushing box
will need to be replaced. Contact
Brother Customer Service or a Brother
Authorized Service Center to have
your machine serviced. (See Brother
numbers on page i.)
Other reasons for cleaning are:
1 Machine automatically cleans after
clearing a printer jam.
2 Machine automatically cleans after
sitting idle for more than 45 days
(infrequent use).
Error Message Cause Action










