Network User's Guide

Troubleshooting
69
10
Is your WLAN access
point/router in stealth
mode? (not broadcasting
the SSID)
wireless  You should type the correct SSID name or Network Key by hand.
 Check the SSID name or the Network Key in the instructions supplied
with your WLAN access point/router and reconfigure the wireless
network setup. (For more information, see Configuring your machine
when the SSID is not broadcast on page 16.)
I have checked and tried all
of the above, but still cannot
complete the wireless
configuration. Is there
anything else I can do?
wireless
Use the Network Connection Repair Tool. (See (Windows
®
) Confirming the
IP address and the Subnet Mask using the Network Connection Repair Tool.
on page 70.)
The Brother machine is not found on the network during the MFL-Pro Suite installation.
Question Interface Solution
Are you using security
software?
wired/
wireless
 Confirm your settings on the installer dialog.
 Allow access when the alert message of the security software appears
during the MFL-Pro Suite installation.
 For more information about security software, see I'm using security
software. on page 72.
Is your Brother machine
placed too far from the
WLAN access point/router?
wireless Place your Brother machine within about 3.3 feet (1 meter) from the WLAN
access point/router when you configure the wireless network settings.
Are there any obstructions
(walls or furniture, for
example) between your
machine and the WLAN
access point/router?
wireless Move your Brother machine to an obstruction-free area, or closer to the
WLAN access point/router.
Is there a wireless
computer, Bluetooth
supported device,
microwave oven or digital
cordless phone near the
Brother machine or the
WLAN access point/router?
wireless Move all the devices away from Brother machine or WLAN access
point/router.
I cannot complete the wireless network setup configuration. (continued)
Question Interface Solution