Please read this manual thoroughly before using the machine. Brother Laser Printer / Scanner / Copier MFC/HL-P2000 User’s Guide Keep this manual in a convenient place for quick and easy reference at all times.
TABLE OF CONTENTS CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS Finding Out How to Use the Machine 1–1 1–1 ABOUT YOUR MACHINE Machine Overview System Requirements in Brother Printing Solution for Windows Features 1–2 1–2 1–3 1–3 OPERATING AND STORAGE ENVIRONMENT Power Supply Environment 1–6 1–6 1–6 CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS 2-1 DOCUMENT SPECIFICATIONS 2-5 MULTI-PURPOSE SHEET FEEDER FOR PRINTING Loading Paper into the Feeder Two Side Printing (Manual Duplexing) 2-6 2-7 2-9 OUTP
CHAPTER 4 COPY COPYING IN STANDARD MODE 4-1 TO MAKE SETTINGS FOR EACH COPY Photo/Text Enlarge/Reduce The Number of Copies Error 4-1 4-2 4-2 4-3 4-4 CHAPTER 5 SCAN SCANNING FROM TWAIN COMPLIANT APPLICATIONS 5-1 SCANNING FROM THE VISIONEER PaperPort LE SOFTWARE 5-2 SCANNING FROM THE UNIMESSAGETM VIEWER SOFTWARE 5-3 CHAPTER 6 MAINTENANCE REPLACING THE TONER CARTRIDGE 6-1 REPLACING THE DRUM UNIT 6-7 CLEANING THE MACHINE Cleaning the Machine Exterior Cleaning the Machine Interior and Drum Unit Cle
CHAPTER 7 TROUBLESHOOTING ALARM INDICATIONS AT A GLANCE Operator Calls for the Printing Function Operator Calls for the Copying and Scanning Function Service Calls for the Printing Function Service Calls for the Copying and Scanning Function 7-1 7-1 7-3 7-4 7-5 PAPER JAMS 7-6 Q&A Setting Up the Machine Hardware Setting Up the Machine for Windows Setting Up the Machine for DOS Paper Handling Printing Copy Scan Print Quality 7-10 7-10 7-10 7-11 7-12 7-13 7-14 7-14 7-15 APPENDIX PRINTER SPECIFICATIONS Pr
Definitions of Warnings, Cautions, and Notes The following conventions are used in this User’s Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the machine properly or prevent damage to the machine. ✒ Note Indicates notes and useful tips to remember when using the machine. To Use the Machine Safely Warning After you have just used the machine, some internal parts of the machine are extremely hot.
Shipment of the Machine If for any reason you must ship your Machine, carefully package the Machine to avoid any damage during transit. It is recommended that you save and use the original packaging. The Machine should also be adequately insured with the carrier. Warning When shipping the Machine, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Machine and placed in the plastic bag.
(For USA & CANADA Only) For technical and operational assistance, please call: In USA In CANADA 1-877-284-3238 (outside California) 949-859-9700 Ext. 329 (within California) 1-800-853-6660 514-685-6464 (within Montreal) If you have comments or suggestions, please write us at: In USA In CANADA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 Brother International Corporation (Canada), Ltd. - Marketing Dept.
CHAPTER 1 INTRODUCCTION CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS Finding Out How to Use the Machine You have two guidebooks for this machine. Read each guidebook in the following order: 1. Read the Quick Setup Guide to set up your machine and to ensure proper connection with your computer. It also contains information for installing the printer driver, fonts and Remote Printer Console Program. 2. Read this On-line User’s Guide to get information about the following.
USER’S GUIDE ABOUT YOUR MACHINE Machine Overview Paper Support Doument Support Multi-Purpose Sheet Feeder Paper Guide Document Feeder Control Panel for Cpying and Scanning Function Top Cover Extension Support Wire Control Panel for Printing Function Extension Document Support Wire Output Tray Fig. 1-1 Front View Parallel Interface Port AC Inlet Power Switch Power Cord Fig.
CHAPTER 1 INTRODUCCTION System Requirements in Brother Printing Solution for Windows Check the following system requirements to setup and operate the machine in Brother Printing Solution for Windows: IBM PC or compatible with 80486 SX or higher microprocessor Parallel interface (or printer port) 8 MB or more of memory (for Windows 3.1/3.
USER’S GUIDE ❏ TWAIN Compliant Scanner Driver The scanner driver is TWAIN compliant which is a defacto standard. You can use the scanner from other TWAIN compliant applications as well as the PaperPort application or Unimessage™ viewer application. ❏ Enhanced Printing Performance and User-Friendly Operation for ® Windows The dedicated printer driver and TrueType™-compatible fonts for ® Microsoft Windows 95/98 and Windows 3.1 are available on the floppy disk and CD-ROM supplied with your machine.
CHAPTER 1 INTRODUCCTION ❏ Machine Status Monitor with Bi-directional Parallel Interface The printer driver can monitor your machines status using bidirectional parallel communications. A high quality bi-directional parallel printer cable is recommended. The machine status monitor program can show the current status of your machine. When printing, the animated dialog box appears on your computer screen to show the current printing process.
USER’S GUIDE OPERATING AND STORAGE ENVIRONMENT Please take note of the following before using the machine. Power Supply Use the machine within the specified power range. AC power: ±10% of the rated power voltage in your country Frequency: 50/60 Hz (220 V– 240 V) or 50/60 Hz (110–120 V) The power cord, including extensions, should not exceed 5 meters (16.5 feet). Do not share the same power circuit with other high-power appliances, particularly an air conditioner, copier, shredder and so on.
CHAPTER 1 INTRODUCCTION Do not subject the machine to strong physical shocks or vibrations. Do not expose the machine to open flames or salty or corrosive gasses. Do not place objects on top of the machine. Do not place the machine near an air conditioner. Keep the machine horizontal when carrying it. Do not cover the slots in the top cover.
CHAPTER 2 PAPER HANDLING CHAPTER2 PAPER HANDLING PAPER SPECIFICATIONS The machine can handle paper that has the following specifications. Paper Type Cut sheet Envelopes Organizer Labels and Transparencies Paper Size A4, Letter, Legal, B5(JIS/ISO), A5, A6, Executive, Custom size (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches) DL, C5, COM-10, Monarch, 9” x 12” ® Day-Timer J, K, L (70-216 x 127-356 mm, 2.75-8.5 x 5-11 inches) A4, Letter (70-216 x 127-356 mm, 2.75-8.
USER’S GUIDE Remarks It is recommended that you test paper, especially special sizes and types of paper and heavy paper, on this machine before purchasing large quantities. Avoid using coated paper, such as vinyl coated paper. Avoid using preprinted or highly textured paper. Use a recommended type of paper, especially plain paper and transparencies, for optimum printing.
CHAPTER 2 PAPER HANDLING Special Paper Before using paper with holes such as organizer sheets, you must fan the stack well to avoid paper jams and misfeeds. Do not use organizer sheets that are stuck together. The paste used might cause damage to the machine. Before using any paper, make sure that it is not curled. If it is, you should straighten the paper as much as possible. Feeding curled paper can cause paper jams and misfeeds. Fig.
USER’S GUIDE Envelopes The following types of envelopes are not recommended for use. Damaged, curled, wrinkled, or irregularly shaped envelopes Extremely shiny or highly textured envelopes Envelopes with clasps Envelopes with self-adhesive closures Envelopes of baggy construction Envelopes not sharply creased Embossed envelopes Envelopes already printed by a laser printer Envelopes pre-printed on the inside Envelopes that cannot be arranged uniformly when placed in a pile Fig.
CHAPTER 2 PAPER HANDLING DOCUMENT SPECIFICATIONS The machine can handle documents that have the following specifications. Document Size Document Basis Weight Document Thickness 70-216mm wide, 100-360mm long 2 52 to 90 g/m (13.9 to 24 lb.) 0.06mm to 0.12mm Paper Capacity in Document Feeder 2 A4/Letter paper: Approx. 10 sheets of 75 g/m (20 lb.) Envelopes, Organizer: 10 sheets ! Caution Do not load labels in the document feeder. Do not load transparencies in the document feeder.
USER’S GUIDE MULTI-PURPOSE SHEET FEEDER FOR PRINTING The machine has a multi-purpose sheet feeder that can feed plain paper, envelopes, transparencies and organizer paper. To use the multi-purpose sheet feeder, follow these steps: 1. Make sure that you have selected the proper paper source, paper size, media type and orientation. ✒ Note You may select the proper paper source, paper size and orientation in your application software.
CHAPTER 2 PAPER HANDLING Loading Paper into the Feeder To load paper into the feeder, follow these steps. 1. Open the multi-purpose sheet feeder by gently pulling the lid forward towards you. ( ➀ ). 2. Load paper into the multi-purpose sheet feeder with the printing surface face down. (➁ ) ! Caution 2 The feeder can hold up to 200 sheets of plain paper (75 g/m , 20 lb.). If you load too many sheets, paper jams could occur. Make sure that the paper is stacked below the ▼ mark.
USER’S GUIDE 3. Move the paper guide to the paper width. ( ➀ ) ! Caution Failure to set the paper guide to the paper size may cause paper skew or jams. 4. Close the multi-purpose sheet feeder. ( ➁) Fig. 2-6 Moving the Paper Guide and Closing the Feeder ✒ Note If the multi-purpose sheet feeder runs out of paper when you try to print, the Alarm and Paper lamps blink to alert you to a paper empty error.
CHAPTER 2 PAPER HANDLING Two Side Printing (Manual Duplexing) The supplied printer driver for Windows 95,98 or Windows 3.1 enables manual duplex printing. For more information about settings, see the help text in the printer driver. The machine prints all the even numbered pages on one side of the paper first, and then prints all the odd pages on the reverse side of the paper.
USER’S GUIDE OUTPUT TRAY AND PAPER SUPPORT WIRE The machine ejects paper with printed surfaces face down into the output tray at the front of the machine. When the output tray is closed, the ejected paper comes out sheet by sheet through the slit at the front. When you open the tray, sheets can be stacked on the tray. Follow these steps to open the output tray: 1. Pull the top of the tray down (➀). 2. Extend the extension support wire (➁), and extend the extension document support wire.( ) Fig.
CHAPTER 3 PRINT CHAPTER 3 PRINT LAMPS AND SWITCH This section refers to the following lamps and switch on the machine control panel. Dru m Alar m Rea Pape dy r D Ton ata er Fig. 3-1 Lamps and Switch on Control Panel ✒ Note When the power switch is off or the machine is in sleep mode, all lamps including the Ready lamp are off. Ready (Paper) Lamp The Ready lamp indicates the current status of the machine.
USER’S GUIDE Data (Toner) Lamp The Data lamp indicates the current status of the print data process. Lamp Off Machine status The machine has no print data. ❍ Blinking ❍↔● On ● The machine is receiving data from the computer or is processing data in memory. Print data remains in the machine memory. If the Data lamp is on for a long period of time and nothing has printed, you need to press the switch to print the remaining data. This lamp also works as the Toner lamp with the Alarm lamp.
CHAPTER 3 PRINT Switch This switch will be used for the following purpose depending on the situation. Cancel printing If you press the switch during printing, the machine immediately stops printing and ejects the paper. Wake-up If the machine is in sleep mode, pressing the switch wakes it up into the ready state. Form Feed If the Data lamp is on, press the switch. The machine prints any data remaining in memory: this operation is called “Form Feed.
USER’S GUIDE Test Print Mode The machine has the following test print mode. Follow these steps: 1. Make sure that the top cover is closed. 2. Hold down the switch and turn on the power switch. Keep the switch depressed until the Drum lamp comes on. The Drum lamp lights to indicate that the machine is in the test print mode. 3. Press the switch again to execute the test print or hold down the switch to select another option and release the switch to execute the selected option.
CHAPTER 4 COPY CHAPTER 4 COPY The machine allows you to make high-quality photocopies. Always make sure that paper is loaded in the Sheet Feeder before making copies. Copy 150% 120% LGL >LTR 78% 50% Enlarge/ Reduce Copy Photo Stop HL-P2000 Print Copy Scan Copy A6 @A4 A5 @A4 Enlarge/ A4 @A5 A4 @A6 Reduce Photo Stop Copy Fig. 4-1 Control Panel for Copying and Scanning Functions COPYING IN STANDARD MODE 1. Insert the original document face down in the Document Feeder. 2. Press the Copy button.
USER’S GUIDE Photo/Text Select the copy mode from Text or Photo 1. Insert the original document face down in the Document Feeder. 2. Press the Photo button to select photo mode. When you select Photo mode, the Photo lamp comes on. 3 . Press the Copy button to start copying. Enlarge/Reduce You can make an enlarged or reduced size of copy from 50% to 150% (for USA and Canada), 50% to 200% (for other countries). 1. Insert the original document face down in the Document Feeder. 2.
CHAPTER 4 COPY The Enlarge/Reduce function works as shown in the figure below. Enlarge Reduce Fig. 4-2 Enlarge and Reduce The Number of Copies You can make multiple copies. 1. Insert the original document face down in the Document Feeder. 2. Press the Copy button. 3. Press the Copy button again within one second if you want to increase the number of copies. ✒ Note The maximum number of copies is 9.
USER’S GUIDE Error If an error ocurrs, the machine shows “E” on the display. To clear the error, press the Stop button. An error will occur when the following happens; *When the document causes a paper jam in the document feeder while the machine is feeding the document. *When the machine is busy. (When the machine is being used as a scanner or printer.) *When there is no paper in the sheet feeder. *When memory full happens and the machine prints out an error message.
CHAPTER 5 SCAN CHAPTER 5 SCAN The machine provides you with a TWAIN compliant scanner driver. This allows you to use the machine as scanner from any TWAIN compliant application such as Adobe Photoshop. SCANNING FROM TWAIN COMPLIANT APPLICATIONS 1. Launch the application you wish to use. 2. Select the ‘Select Source’ menu. 3. Select the “Brother MFC-P2000” or “Brother HL-P2000” and click Select. 4. Select the “Acquire” menu. 5.
USER’S GUIDE SCANNING FROM THE VISIONEER PaperPort LE SOFTWARE (MFC-P2000) 1. Launch the Visioneer PaperPort LE application. 2. Click the Scan icon. The scanner driver dialog is launched. 3. Make the necessary settings. 4. Press the Start button. The scanned image will be shown on the desktop with the name ‘Untitled-x.’ For further information about ‘PaperPort’, refer to the On-line Help in the application.
CHAPTER 5 SCAN Scanning from the Unimessage™ Viewer Software (HL-P2000 - Windows 95/98/NT users) 1. Launch the Unimessage™ Viewer application. 2. Select “Scan”. 3. After inserting the original document in the document feeder, click the “Start” button. 4. After the document has scanned completely, the “Collate Dialog” appears. Select the data you have just scanned and press “Add” button. 5. Click the “OK” button. The scanned image will be shown on the desktop.
CHAPTER 6 MAINTENANCE CHAPTER 6 MAINTENANCE REPLACING THE TONER CARTRIDGE The machine can print approximately 2,400 pages (5% coverage: A4/Letter) with one toner cartridge. When the toner cartridge is running low, the Alarm and Data (Toner) lamps blink once every 5 seconds to indicate toner low. Initially, some models are supplied with a starter toner cartridge which must be replaced after 1,000 pages. ✒ Note Actual page count will vary depending on your average document type. (i.e.
USER’S GUIDE ! Caution Keep the drum unit level after removing the toner cartridge, to avoid possible toner spill or scatter. Follow these steps to replace the toner cartridge: 1. Open the top cover towards you. Remove the drum unit by holding each side of the drum and gently lifting the drum forwards towards you. Fig. 6-2 Removing the Drum Unit ✒ Note It is recommended to put the drum unit on a piece of disposable paper or cloth in case of accidental toner spill or scatter.
CHAPTER 6 MAINTENANCE Warning After you have just used the machine, some internal parts of the machine are extremely hot. When you open the top cover of the machine, never touch the shaded parts shown in the following illustration. High Temperature Fig. 6-3 Inside the Machine 2. Gently turn the lever on the toner cartridge forward until it stops. ✒ Note The toner cartridge cannot be removed unless the shutter is completely closed by turning the lever fully to the front. Fig.
USER’S GUIDE 3. Remove the old toner cartridge from the drum unit by pulling it out gently. Fig. 6-5 Removing the Old Toner Cartridge ! Caution Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water immediately. 4. Unpack the new toner cartridge, gently shake it five or six times and then remove the protective part. ! Caution Only unpack the toner cartridge immediately before installing it into the machine.
CHAPTER 6 MAINTENANCE 5. Install the new toner cartridge into the right hand side of the drum unit. Make sure that the toner cartridge guide bar is exactly aligned with the guide slot in the drum unit and pushed fully home into the drum unit to ensure that the toner cartridge and the drum unit fit together correctly. Fig. 6-7 Installing the Toner Cartridge into the Drum Unit 6. Gently turn the lever on the toner cartridge backward until it stops. Fig. 6-8 Turning the Lever to Open the Shutter 7.
USER’S GUIDE 8. Clean the primary corona wire inside the drum unit by gently sliding the blue tab to the right and left several times. Home Position (▲) Fig. 6-9 Cleaning the Primary Corona Wire 9. Re-install the drum unit into the machine and close the top cover. Fig.
CHAPTER 6 MAINTENANCE REPLACING THE DRUM UNIT The machine uses a drum unit to create the print images on paper. If the Drum lamp is on, it indicates the drum unit is nearly at the end of its life. We recommend you prepare a new drum unit to replace the current one. Even if the Drum lamp is on, you may be able to continue to print without replacing the drum unit for a while.
USER’S GUIDE Follow these steps to replace the drum unit: 1. Open the top cover towards you. Remove the old drum unit. Fig. 6-12 Removing the Drum Unit Warning After you have just used the machine, some internal parts of the machine are extremely hot. When you open the top cover of the machine, never touch the shaded parts shown in the following illustration. High Temperature Fig. 6-13 Inside the Machine 2. Remove the toner cartridge from the drum unit and keep it in a safe place.
CHAPTER 6 MAINTENANCE Fig. 6-14 Removing the Toner Cartridge 3. Unpack the drum unit and gently shake it five or six times horizontally. Fig. 6-15 Shaking the Drum Unit ! Caution Do not remove the starter sheet. Starter Sheet Fig. 6-16 Do Not Remove the Starter Sheet Only unpack a drum unit immediately before installing it into the machine. If an unpacked drum unit is subjected to excessive direct sunlight or room light, the unit may be damaged.
USER’S GUIDE 4. Install the toner cartridge into the new drum unit. For more information, see “REPLACING THE TONER CARTRIDGE” in this chapter. 5. Install the new drum unit into the machine. Fig. 6-17 Installing the Drum Unit 6. Close the top cover. 7. The machine automatically ejects the starter sheet. Ejecting this sheet resets the drum life alarm. Starter Sheet Fig.
CHAPTER 6 MAINTENANCE CLEANING THE MACHINE Clean the machine exterior and interior periodically. If printed pages get stained with toner, clean the machine interior and drum unit. Cleaning the Machine Exterior Clean the machine exterior as follows: 1. Turn off the power switch and unplug the power cord. Warning There are high voltage electrodes inside the machine. Before cleaning the machine, make sure to turn off the power switch and unplug the power cord from the power outlet Fig.
USER’S GUIDE Cleaning the Machine Interior and Drum Unit Clean the machine interior and the drum unit as follows: 1. Turn off the power switch and unplug the power cord. Warning There are high voltage electrodes inside the machine. Before cleaning the machine, make sure to turn off the power switch and unplug the power cord from the outlet Fig. 6-20 Turning off the Switch and Unplugging 2. Open the top cover of the machine. 3. Take the drum unit out of the machine and put it aside.
CHAPTER 6 MAINTENANCE 4. Gently wipe the scanner window with a soft dry cloth. Scanner Window Fig. 6-22 Cleaning the Scanner Window ! Caution Do not touch the scanner window with your fingers. Do not wipe the scanner window with cleaning alcohol. 5. Turn the drum unit upside down carefully. ! Caution Handle the drum unit carefully as it contains toner. If toner scatters and your hands or cloths get dirty, wipe or wash it off with cold water immediately.
USER’S GUIDE 6. Clean the primary corona wire inside the drum unit by gently sliding the tab to the right and left several times. Home Position (▲) Fig. 6-23 Cleaning the Primary Corona Wire 7. Return the tab to the home position (▲ mark position) before reinstalling the drum unit. ! Caution Be sure to position the tab at the home position, or printed pages may have vertical stripes. 8. Install the drum unit into the machine. See the section “REPLACING THE DRUM UNIT” in this chapter. 9.
CHAPTER 6 MAINTENANCE Cleaning the Scanning Unit Clean the scanning unit when you get stains on your copied document. 1. Turn off the power switch and unplug the power cord. 2. Open the document feeder. 3. Clean the flat white pressure bar and the glass strip under the bar with a dry cloth. Fig. 6-24 Cleaning the Scanning Unit 4. Close the document feeder. 5. Plug in the power cord and turn on the power switch.
USER’S GUIDE RE-PACKING THE MACHINE ! Caution Whenever you transport the machine, use the packing materials which are provided with your machine. Also, follow the steps below to re-pack the machine, or it may be damaged which will void the machine warranty. 1. Turn off the power switch and unplug the machine from the AC outlet. Remove the AC cord and the extention wire of the paper tray from the machine. 2. Open the top cover. 3. Remove the drum unit assembly, referring to the previous section.
CHAPTER 6 MAINTENANCE 4. Place the drum unit assembly in the plastic bag and seal the bag completely. Fig. 6-26 Placing the Drum Unit in the Plastic Bag 5. Close the top cover, the extension wire, and the output tray. 6. Remove the document support from the machine. 7. Wrap the machine in the plastic bag and place it in the original carton box with the original Styrofoam packing material. 8.
CHAPTER 7 TROUBLESHOOTING CHAPTER 7 TROUBLESHOOTING ALARM INDICATIONS AT A GLANCE Operator Calls for the Printing Function If a recoverable error occurs, the machine indicates an ‘operator call’ by blinking the Alarm lamp and any of the following lamps. Find the error and take the proper action to correct it. The machine automatically recovers from most errors, but you may need to reset the machine with the panel switch as described below.
USER’S GUIDE For errors shown below, the machine indicates an operator call by blinking the Alarm lamp. If you use the machine with the supplied Windows driver, the status monitor will appear to indicate the error on your computer screen. The machine also prints some error messages on paper. Error COVER OPEN PRINT OVERRUN MEMORY FULL This error can only occur when using DOS. Parallel Interface Line Error 7-2 Action Close the top cover of the machine.
CHAPTER 7 TROUBLESHOOTING ✒ Note If the machine does not operate as you expect it to, it is recommended that you turn off the power switch, wait a few seconds and then turn it on again. If you still have problems, consult your dealer or our authorized service representative. Operator Calls for the Copying and Scanning Functions If a recoverable error occurs, the machine shows “E” on the display. To clear the error, press the Stop Button.
USER’S GUIDE Service Calls for the Printing Function If an unrecoverable error occurs, the machine indicates the need for a service call by lighting all the lamps and then the following combination of lamps alternately: Service Call Drum Alarm Ready Data Fuser malfunction ● ❍ ❍ ❍ Service Call Drum Alarm Ready Data D-RAM error ● ❍ ● ❍ Service A ❍ ● ● ❍ Service B ● ● ● ❍ Service C ❍ ❍ ❍ ● Service Call Drum Alarm Ready Data Service D ● ❍ ❍ ● Service E0 ❍ ● ❍ ● Service E1 ● ● ❍ ● Service P ❍ ❍ ● ●
CHAPTER 7 TROUBLESHOOTING Service Calls for the Copying and Scanning Functions If an unrecoverable error occurs, the machine shows “E” and “0”, “1” or “2” on the display alternately. When this happens, turn off the power switch, wait a few seconds and then turn it on again and try again. If you cannot clear the error and see the same service call indication after turning on the machine, consult your dealer or our authorized service representative.
USER’S GUIDE PAPER JAMS Before you can clear a paper jam error, you need to find the location of the paper jams. Locate the position referring to the following figure. Document Feeder Document Paper Multi-Purpose Sheet Feeder Top Cover Drum Unit Fig. 7-1 Locating Paper Jam Position After locating the position, clear the jammed paper referring to the following descriptions. If the jammed paper is removed completely and the top cover is closed, the machine may resume printing automatically.
CHAPTER 7 TROUBLESHOOTING ! Caution Do not pull jammed paper from the output tray. Be sure to open the top cover to remove the jam, or the fuser may get dirty with toner powder and may result in toner scatter on the next printed page or pages. Fig.
USER’S GUIDE ❏ Paper Jam near the Drum Unit or at the Paper Output Tray If a paper jam has occurred near the drum unit, open the top cover and remove the drum unit. Then, pull the jammed paper upwards and out of the machine. Install the drum unit and close the top cover. Fig. 7-5 Paper Jam near the Drum Unit ❏ Paper Jam in the Fuser Unit If a paper jam has occurred in the fuser unit, open the top cover and remove the drum unit. Then, pull the jammed paper out of the fuser.
CHAPTER 7 TROUBLESHOOTING ❏ Paper Jam in the Document Feeder If a paper jam has occurred in the document feeder, open the document feeder cover. Pull the jammed paper out of the document feeder towards you. After removing the document, close the document feeder. Fig.
USER’S GUIDE Q&A This section contains questions and answers for using your machine. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem. Setting Up the Machine Hardware Question The machine does not work. All lamps are off. The machine does not print. Recommendation The machine may be in sleep mode. Press the panel switch to wake up the machine.
CHAPTER 7 TROUBLESHOOTING Setting Up the Machine for DOS Question I cannot print from my application software. The machine prints, but it prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc. The machine does not print when I press the Print Screen Key. (Data lamp On) The machine prints the first part of my document but does not print the last page.
USER’S GUIDE Paper Handling Question The machine does not load paper. How can I load envelopes? What paper can I use? How can I clear paper jams? 7-12 Recommendation Check to see if the “PAPER EMPTY” message appears on your computer screen or the Alarm and Paper lamps are blinking on the machine control panel. If so, the multi-purpose sheet feeder may be out of paper or not properly installed. If it is empty, load a new stack of paper into the feeder.
CHAPTER 7 TROUBLESHOOTING Printing Question The machine prints unexpectedly or it prints garbage. The machine cannot print full pages of a document. An error message “PRINT OVERRUN” occurs. The machine cannot print full pages of a document. A "MEMORY FULL" error message occurs. The machine cannot print full pages of a document. A "MEMORY FULL" error message occurs. My headers or footers appear when I view my document on screen but do not show up when I print them.
USER’S GUIDE Copy Question The machine does not copy. The machine copies, but nothing is printed on the copy. Copy has a vertical line. Some portion of the image is missing on the copy. Memory full error. Recommendation Check the following; The machine is turned on. All of the protective parts have been removed. The top cover is closed. The Alarm LED is blinking. If the LED is blinking, refer to the Operator Calls section of this manual.
CHAPTER 7 TROUBLESHOOTING Print Quality ! Caution You will clear a print quality problem by replacing the drum unit with a new one if the Drum lamp is on. The drum unit is at the end of its life. Question Printed pages contain white stripes. Recommendation You may clear the problem by wiping the scanner windows with a soft cloth. (See “Cleaning the machine interior and Drum unit.” in Chapter 6.) Here come Flat-top ,he come. One thing I can tell you is you go to be free.
USER’S GUIDE Question Toner scatters and stains the printed page. Recommendation Clean the machine interior. See “Cleaning the Machine Interior and Drum Unit” in Chapter 6. Make sure that you use paper that meets specifications. After the new toner cartridge is installed, the first 10 - 20 pages may be stained with toner. This problem will be cleared after the first 10-20 pages with the new toner cartridge. Fig. 7-11 Scattering Toner The whole page is printed in black.
CHAPTER 7 TROUBLESHOOTING Question Printed pages are blurred at the center or either edge. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free.
USER’S GUIDE Question Black spots appears on the printed paper at 94mm intervals. Recommendation If toner remains stuck on the drum, wipe it off gently with a cotton swab. Replace the drum unit if the drum is scratched or deteriorated. Clean the drum unit as follows; 1. Place a printed page in front of the process unit, and find the exact position of the image defect. position of smudge o on the drum 94mm interval Fig. 7-17 Black Spots Fig. 7-18 2.
APPENDIX APPENDIX PRINTER SPECIFICATIONS Printing Print Method Electrophotography by semiconductor laser beam scanning Laser Wavelength: Output: Resolution 600 dots/inch (under Brother Printing Solution for Windows / under Brother Software PCL5e for DOS box in Windows ) 300 dots/inch (under DOS) Print Quality Normal printing mode Economy printing mode (up to 25% and 50% toner saving) Print Speed Up to 10 pages/minute (when loading A4 or letter-size paper from the multi-purpose sheet feeder) 780
USER’S GUIDE First Print 15 seconds (when loading A4 or letter-size paper from the multi-purpose sheet feeder) Print Media Toner cartridge: Life Expectancy: 2,400 pages/new toner cartridge 1,000 pages/starter toner cartridge (when printing A4- or letter-size paper at 5% print coverage) NOTE: Toner life expectancy will vary depending on the type of average print job printed.
APPENDIX Functions TrueType Fonts on disks TrueType-compatible soft-fonts for Windows on the supplied disk Emulation Brother Printing Solution for Windows Automatic emulation selection among HP LaserJet IIP (PCL level 4), EPSON FX-850, or IBM Proprinter XL Printer Driver Windows 3.1/3.11, Windows 95 and Windows NT 4.
USER’S GUIDE PARALLEL INTERFACE SPECIFICATIONS ✒ Note To ensure best quality performance use an IEEE 1284 compliant parallel cable between the printer and your computer. Only IEEE 1284 cables support all of the advanced printing capabilities, like bi-directional communication. These cables will be clearly marked with “IEEE-1284”. Interface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalent A shielded cable should be used. Pin Assignment A-4 Pin No. Signal Direction Pin No.
APPENDIX ✒ Note To use bi-directional communication, an interface cable which has the pin connections above must be used. Pin 1 18 2 19 3 4 20 5 6 21 7 8 22 9 10 24 11 23 12 13 14 25 16 15 17 Shield Pin 1 19 2 20 3 21 4 22 5 23 6 24 7 25 8 26 9 27 10 28 11 29 12 17 13 15 14 30 31 33 32 34 36 35 18 16 Shield Fig.
USER’S GUIDE RESIDENT FONTS The following bitmapped fonts are resident in this printer. Bitmapped Fonts Brougham 10 (12 point) upright/normal upright/bold italic/normal italic/bold Brougham 12 (10 point) upright/normal upright/bold italic/normal italic/bold Letter Gothic 16.66 (8.5 point) upright/normal upright/bold italic/normal italic/bold (Portrait and Landscape are available for the above.
APPENDIX SYMBOL SETS/CHARACTER SETS HP LaserJet IIP Mode ISO14 JIS ASCII ISO57 Chinese ISO11 Swedish HP Spanish ISO17 Spanish ISO10 Swedish ISO16 Portuguese ISO84 Portuguese ISO85 Spanish PC-8 PC-8 D/N PC-8 Turkish PC-850 PC-852 PC-860 PC-863 PC-865 Roman 8 ISO Latin 1 (ECMA-94) ISO60 Norwegian 1 ISO61 Norwegian 2 ISO4 UK ISO25 French ISO69 French HP German ISO21 German ISO15 Italian ISO6 ASCII Legal ISO2 IRV EPSON Mode US A
USER’S GUIDE ❏ HP LaserJet IIP The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see the character set of Roman 8.
APPENDIX ❏ HP LaserJet IIP, EPSON FX-850, IBM Propritner XL ❏ EPSON FX-850 A-9
USER’S GUIDE The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the US ASCII character set. For other characters, see the character set of US ASCII.
APPENDIX Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. TrueType is a trademark of Apple Computer, Inc. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation. Hewlett Packard is a registered trademark and HP LaserJet II and IIP are trademarks of Hewlett-Packard Company. IBM, IBM PC, and Proprinter are registered trademarks of International Business Machines Corporation.
USER’S GUIDE REGULATIONS This product is designed for use in a professional environment. Federal Communications Commission Compliance Notice (For USA Only) Responsible Party : Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911, USA TEL: (908) 704-1700 declaires, that the products Product Name: Product Options: Brother Laser Printer/Scanner/Copier MFC-P200, MC-P2000 ALL complies with Part 15 of the FCC Rules.
APPENDIX International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy-efficient office equipments, which includes computers, monitors, printers, facsimile receivers and copy machines world-wide. As an International Energy Star partner, Brother Industries, Ltd. has decided that this product meets the guideline of the program.
USER’S GUIDE FDA Regulations (For 110-120 V Model Only) U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. One of the following labels on the back of the printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States. MANUFACTURED: Brother Corporation (Asia) Ltd.
APPENDIX CLASS 1LASER PRODUCT APPAREIL Å LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances. Caution Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. The following caution label is attached near the scanner unit.
USER’S GUIDE For Finland and Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT Varoitus! Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. Varning – Om apparaten används på annat sätt än i denna Bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
APPENDIX IMPORTANT - Wiring Information (For U.K. only) If the power cord supplied with this printer is not suitable for your electrical outlet, remove the plug from the mains cord and fit an appropriate three pin plug. If the replacement plug is intended to take a fuse then fit the same fuse as the original. If a moulded plug is severed from the power cord then it should be destroyed because a plug with cut wires is dangerous if plugged into a live socket outlet.
INDEX —A— Alarm lamp auto-emulation switching —F— 3-2, 7-1 1–4 3-4 —H— —B— bitmapped font Factory Reset hex dump print 3-4 A-6 —I— —C— character set control panel Copy button cover open cut sheet A-7 1–2, 3-1 4-1 7-2 2-1 interface error —J— jammed paper —D— data compression technology Data lamp Document Basis Weight document feeder Document Size document support Document Thickness DOS dpi Drum lamp drum unit life duplex printing 7-6 —L— 1–5 3-2 2-5 1–2 2-5 1–2 2-5 7-11 1–3 3-2 6–7 A-2 2-9
Paper lamp paper support parallel interface pin assignment port Photo button Photo lamp power cord power switch ppm primary corona wire print media method overrun quality speed printable area Print Config printer driver printer status monitor Print Fonts I 3-1, 7-1 1–2 A-4 1–2 4-2 4-2 1–2 1–2 1–3 6–6, 6–14 A-2 A-1 7-2 A-1 A-1 2-4 3-4 A-3 1–5 3-4 low toner cartridge life 7-1 6–1 A-2 Toner lamp top cover transparency Twain Twain compliant scanner driver 3-2, 7-1 1–2 2-1 1–3 5-1 —V— Visioneer PaperPort®
