User Manual
Table Of Contents
- USER’S GUIDE MFC-790CW MFC-990CW
- Approval Information and Compilation and Publication Notice
- Table of Contents
- Section I: General
- 1 General Information
- 2 Loading paper and documents
- 3 General setup
- 4 Security features
- Section II: Fax
- 5 Sending a Fax
- Entering Fax mode
- Broadcasting (Monochrome only)
- Additional sending operations
- Sending faxes using multiple settings
- Contrast
- Changing fax resolution
- Dual access (Monochrome only)
- Real time transmission
- Overseas Mode
- Delayed Faxing (Monochrome only)
- Delayed Batch Transmission (Monochrome only)
- Checking and cancelling waiting jobs
- Setting your changes as a new default
- Restoring all settings to the factory settings
- Sending a fax manually
- Sending a fax at the end of a conversation
- Out of Memory message
- 6 Receiving a Fax
- 7 Telephone and External devices
- Voice operations
- Telephone Service for Australia
- Telephone Service for New Zealand
- Telephone Service for Some Countries
- Connecting an external TAD (telephone answering device)
- External and extension telephones
- 8 Dialling and storing numbers
- 9 Digital TAD
- 10 Printing Reports
- 11 Polling
- 5 Sending a Fax
- Section III: Copy
- Section IV: Direct Photo Printing
- 13 Printing photos from a memory card or USB Flash memory drive
- 14 Printing photos from a camera
- 15 Wireless photo printing (MFC-990CW only)
- Section V: Software
- Section VI: Appendixes
- A Safety and Legal
- B Troubleshooting and Routine Maintenance
- Troubleshooting
- Error and Maintenance messages
- Routine maintenance
- Replacing the ink cartridges
- Cleaning the outside of the machine
- Cleaning the scanner glass
- Cleaning the machine’s printer platen
- Cleaning the paper pick-up roller
- Cleaning the print head
- Checking the print quality
- Checking the print alignment
- Checking the ink volume
- Uninstalling and installing the handset and handset cradle (MFC-790CW only)
- Machine Information
- Packing and shipping the machine
- C Menu and Features
- D Specifications
- E Glossary
- Index
- brother ARL/ASA/NZ
Troubleshooting and Routine Maintenance
153
B
No Paper Fed The machine is out of paper or
paper is not properly loaded in the
paper tray, or the Jam Clear
Cover is not closed properly.
Do one of the following:
Refill the paper in the paper tray, and
then press Mono Start or
Colour Start.
Remove the paper and load it again
and then press Mono Start or
Colour Start. Close the Jam Clear
Cover properly.
The paper is jammed in the
machine.
See Printer jam or paper jam on page 158.
The Jam Clear Cover is not
closed properly.
Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam or
paper jam on page 158.)
No Response/Busy The number you dialled does not
answer or is busy.
Verify the number and try again.
Not Registered You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See
Storing Speed Dial numbers on page 72.)
Out of Memory The machine's memory is full. Fax sending or copy operation in
progress
Do one of the following:
Press Stop/Exit and wait until the other
operations in progress finish and then
try again.
Clear the data in the memory. To gain
extra memory, you can turn off Memory
Receive. (See Turning off Memory
Receive Operations on page 50.)
Print the faxes that are in the memory.
(See Printing a fax from the memory
on page 54.)
The memory card or USB flash
memory drive you are using does
not have enough free space to
scan the documents.
Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.
Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the back of
the machine) and pull out the jammed
paper by following steps in Printer jam or
paper jam on page 158.
Make sure the paper length guide is fit to
the paper size. Do not extend the paper
tray when you load A5 or smaller size
paper.
Touchscreen
initialization
failed
The Touchscreen has been
pressed before the power on
initialisation has completed.
Make sure that there is nothing resting on
or touching the Touchscreen.
Error Message Cause Action