ADVANCED USER’S GUIDE MFC-9460CDN MFC-9560CDW Not all models are available in all countries. MFC-9560CDW (in USA): Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to download the other manuals.
User's Guides and where do I find it? i Which manual? What's in it? Where is it? Safety and Legal Please read the Safety Instructions before you set up your machine. Printed / In the Box Quick Setup Guide Read this Guide first. Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.
Table of Contents 1 General Setup 1 Memory storage..................................................................................................... 1 Volume settings ..................................................................................................... 1 Ring volume..................................................................................................... 1 Beeper volume ................................................................................................
Overseas Mode .............................................................................................21 Delayed Fax (black & white only) ..................................................................21 Delayed batch transmission (black & white only) ..........................................22 Checking and canceling waiting jobs.............................................................22 Electronic cover page (black & white only) ....................................................
7 Making copies 44 Copy settings .......................................................................................................44 Stop copying.................................................................................................. 44 Enlarging or reducing the image copied ........................................................44 Improving copy quality................................................................................... 45 Using the Options key ...........................
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1 General Setup Memory storage Your menu settings are stored permanently, and in the event of a power failure will not be lost. Temporary settings (for example, Contrast, Overseas Mode) will be lost. Also, during a power failure the machine will retain the date and time and programed fax timer jobs (fx. Delayed Fax) for approximately 60 hours. Other fax jobs in the machine memory will not be lost.
Chapter 1 Beeper volume When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of volume levels, from High to Off. a c 2 Speaker volume You can choose a range of speaker volume levels, from High to Off. a Press a or b to choose Off, Low, Med or High. Press OK. Press Stop/Exit. Press Menu, 1, 3, 3. 13.Volume 3.Speaker a Med b High Select ab or OK Press Menu, 1, 3, 2. 13.Volume 2.
General Setup Automatic daylight savings time Ecology features 1 1 Toner Save 1 You can set the machine to change automatically for Daylight Savings Time. It will set itself forward one hour in the Spring, and back one hour in the Fall. You can save toner using this feature. When you set Toner Save to On, print appears lighter. The default setting is Off. a a Press Menu, 0, 2, 2. 02.Date&Time 2.Auto Daylight a On b Off Select ab or OK Press Menu, 1, 4, 1. 14.Ecology 1.
Chapter 1 Sleep Mode 1 The Sleep Mode Setting can reduce power consumption. When the machine is in Sleep Mode (Power Save mode) it acts as though it were turned off. Receiving data or starting an operation wakes up the machine from Sleep mode to Ready mode. You can change the contrast to make the LCD look lighter or darker. a -nnonn+ Select d c & OK While the machine is in sleep mode the LCD will show Sleep. Press Menu, 1, 4, 2. 14.Ecology 2.
General Setup Dial Prefix 1 The Dial Prefix setting will automatically dial a predefined number before every fax number you dial. For example: If your telephone system requires a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send. Setting up the prefix number a b Changing the prefix number a (USA) Press Menu, 0, 5. (Canada) Press Menu, 0, 6. b Do one of the following: 1 1 To change the prefix number, press 1.
Chapter 1 Mode Timer The machine has three mode keys on the control panel: FAX, SCAN, and COPY. You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode. If you choose Off, the machine will stay in the mode you used last. This setting also sets the time the machine will change from individual user to the Public mode when using Secure Function Lock. (See Switching Users on page 10.) a Press Menu, 1, 1. 11.
2 Security features Secure Function Lock 2.0 Secure Function Lock lets you restrict Public access to the following machine functions: Fax Tx Fax Rx Copy Scan USB Direct PC Print Color Print This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings. Before using the security features you must first enter an administrator password.
Chapter 2 Setting the password for the administrator 2 Changing the password for the administrator 2 The password you set in these steps is for the administrator. This password is used to set up users and to turn Secure Function Lock on or off. (See Setting up restricted users on page 9 and Turning Secure Function Lock on/off on page 10.) a a b Press a or b to choose Set Password. Press OK. c Enter the registered four-digit password. Press OK. d Enter a four-digit number for the new password.
Security features Setting up the public user mode Public user mode restricts the functions that are available for Public users. Public users do not need to enter a password to access the features made available through this setting. You can set up one Public user. a Press Menu, 1, 7, 1. 17.Security 1.Function Lock a Set Password b Setup ID Select ab or OK b Press a or b to choose Setup ID. Press OK. c Enter the administrator password. Press OK. d Press a or b to choose Public. Press OK.
Chapter 2 i Press Stop/Exit. Switching Users Note This setting allows you to switch between registered restricted users or Public mode when Secure Function Lock is turned on. You cannot use the same name as another user’s name. Changing to the restricted user Mode Turning Secure Function Lock on/off a 2 Function Lock Change ID a BROTHER b ABC Select ab or OK If you enter the wrong password, the LCD will show Wrong Password. Re-enter the correct password.
Security features Note • If the current ID is restricted to the function you want to use, Access Denied will appear on the LCD and then the machine will ask your name. If you are allowed to access the function you want to use, press a or b to choose your name and enter your four-digit password. • If the function you want to use is restricted for all users, Not Available will appear on the LCD and then the machine will go back to the Ready mode. You cannot access to the function you want to use.
Chapter 2 Setting up the password a 2 Changing your Setting Lock password 17.Security 2.Setting Lock a Enter a four-digit number for the password using numbers 0-9. Press OK. c Re-enter your password when the LCD shows Verify:. Press OK. d Press Stop/Exit. 12 Press Menu, 1, 7, 2. 17.Security 2.Setting Lock a On b Set Password Select ab or OK New Passwd:XXXX Enter & OK Key b 2 Press Menu, 1, 7, 2. b Press a or b to choose Set Password. Press OK. c Enter your four-digit password.
Security features Turning Setting Lock on/off If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password. 2 Restricting dialing 2 Turning Setting Lock on This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict dialing by using the dial pad, One Touch and Speed Dial. a If you choose Off, the machine does not restrict any dialing method.
Chapter 2 One Touch restriction a 2 Press Menu, 2, 6, 2. 26.Dial Restrict. 2.One Touch Dial a Off b Enter # twice Select ab or OK b Press a or b to choose Off, Enter # twice or On. Press OK. c Press Stop/Exit. Speed Dial restriction a Press Menu, 2, 6, 3. 26.Dial Restrict. 3.Speed Dial a Off b Enter # twice Select ab or OK b Press a or b to choose Off, Enter # twice or On. Press OK. c Press Stop/Exit.
3 Sending a fax Additional sending options 3 If your document is flipped on the Short edge, press a or b to choose Short edge. 3 Press OK. Changing a 2-sided fax layout 3 You need to choose the duplex scanning format before you send a 2-sided fax. The format you choose will depend on the layout of your 2-sided document. a Portrait Landscape Press Menu, 1, 8, 3. 18.Document Scan 3.
Chapter 3 Contrast 3 Changing Fax Resolution 3 For most documents the default setting of Auto will give the best results. It automatically chooses the suitable contrast for your document. The quality of a fax can be improved by changing the Fax Resolution. Resolution can be changed for the next fax or for all faxes. If your document is very light or dark, changing the contrast may improve the quality of the fax.
Sending a fax Note You can choose four different resolution settings for black & white faxes and two for color. Additional sending operations Black & white: Sending a fax manually Standard: Suitable for most typed documents. Manual transmission Fine: Good for small print and transmits a little slower than Standard resolution. S.Fine: Good for small print or artwork and transmits slower than Fine resolution. Photo: Use when the document has varying shades of gray or is a photograph.
Chapter 3 Sending a fax at the end of a conversation 3 At the end of a conversation you can send a fax to the other party before you both hang up. a b c d Ask the other party to wait for fax tones (beeps) and then to press the Start or Send key before hanging up. Make sure you are in Fax mode Load your document. Press Black Start or Color Start. If you are using the scanner glass, press 1 to send a fax. e 18 Replace the handset of an external telephone. .
Sending a fax Broadcasting (black & white only) How to broadcast a fax Use b Search to help you choose numbers easily. You can broadcast up to 366 different numbers. This will depend on how many groups, access codes or credit card numbers you have stored, and on how many delayed or stored faxes in memory. One Touch and Speed Dial numbers must be stored in the machine's memory before they can be used in a broadcast.
Chapter 3 Canceling a Broadcast in progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job. a Press Menu, 2, 7. The LCD will display the Broadcast job number followed by the fax number or name being dialed (for example, #001 123456789) and the broadcast job number (for example, Broadcast#001). 27.Remaining Jobs a #001 0123456789 b Broadcast#001 Select ab or OK b Press a or b to choose one of the following: Choose the fax number being dialed, and press OK.
Sending a fax Sending in real time for the next fax only a b Make sure you are in Fax mode 3 . a b c Press a or b to choose Next Fax:On. Press OK. Overseas Mode a b c Make sure you are in Fax mode Load your document. . Load your document. 3 Press Menu, 2, 2, 3. Set Time=00:00 Enter & OK Key d This is a temporary setting, and will only be active for your next fax. Make sure you are in Fax mode 22.Setup Send 3.
Chapter 3 Delayed batch transmission (black & white only) 3 Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time. a b Make sure you are in Fax mode Check which jobs are still waiting in the memory to be sent. If there are no jobs, the LCD will show No Jobs Waiting.
Sending a fax Electronic cover page (black & white only) This feature will not work unless you have already programmed your Station ID. (See the Quick Setup Guide.) You can automatically send a cover page with every fax. Your cover page includes your Station ID, a comment, and the name (or number) stored in the One Touch or Speed Dial memory. By choosing Next Fax:On you can also display the number of pages on the cover page. You can choose one of the following preset comments. 1.Comment Off 2.
Chapter 3 Send a cover page for the next fax 3 If you want to send a cover page only for the next fax, your machine will ask you to enter the number of pages you are sending so it can be printed on the cover page. a b c Make sure you are in Fax mode . e Press a or b to choose a comment. Press OK. f Enter two digits to show the number of pages you are sending. Press OK. For example, enter 0, 2 for 2 pages or 0, 0 to leave the number of pages blank.
Sending a fax g Polling overview 3 Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fax machines support polling. Polled transmit (black & white only) Load your document. Press Menu, 2, 2, 6. 22.Setup Send 6.
4 Receiving a fax Remote Fax Options (black & white only) 4 b Press a or b to choose Fax Forward. Press OK. The LCD will ask you to enter the fax number you want your faxes to be forwarded to. c Enter the forwarding number using the dial pad (up to 20 digits), a One Touch key or b Search and the three-digit location. Press OK. 4 Remote Fax Options ARE NOT available for color fax. Remote Fax Options let you receive faxes while you are away from the machine.
Receiving a fax Paging When Paging is chosen, the machine dials the cell phone number you programmed. This activates your cell phone or pager so you will know that you have a fax message in the machine’s memory. a Press Menu, 2, 5, 1. 25.Remote Fax Opt 1.Fwd/Page/Store a Off b Fax Forward Select ab or OK b Press a or b to choose Paging. Press OK. c Enter your cell phone number followed by # # (up to 20 digits). Press OK. Do not include the area code if it is the same as that of your machine.
Chapter 4 PC-Fax Receive 4 d If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory. The LCD will show the number of stored faxes received, for example: PC Fax Msg:001 25.Remote Fax Opt 1.
Receiving a fax Note • Before you can set up PC-Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details see PC-FAX receiving in the Software User's Guide.) • If your machine has a problem and is unable to print faxes in memory, you can use this setting to transfer your faxes to a PC. (For details, see Error and maintenance messages in Appendix B of the Basic User's Guide.) • PC-Fax Receive is not supported in Mac OS.
Chapter 4 Remote retrieval If you press 2, faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged. The LCD will ask you the following message: 25.Remote Fax Opt Backup Print a Off b On Select ab or OK The Remote Access Code feature lets you access the remote retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is an inactive code: – – –l. Press OK.
Receiving a fax Using your Remote Access Code 4 Retrieving fax messages 4 a Dial your fax number from a telephone or another fax machine using touch tone. a Dial your fax number from a telephone or another fax machine using touch tone. b When your machine answers, immediately enter your Remote Access Code (3 digits followed by l). b c The machine signals if it has received messages: When your machine answers, immediately enter your Remote Access Code (3 digits followed by l).
Chapter 4 Changing the Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone. a Dial your fax number from a telephone or another fax machine using touch tone. b When your machine answers, enter your Remote Access Code (3 digits followed by l). If you hear one long beep, you have messages. c When you hear two short beeps, use the dial pad to press 9 5 4.
Receiving a fax Remote fax commands 4 Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands 95 Change the fax forwarding, paging or fax storage settings 1 OFF You can choose Off after you have retrieved or erased all your messages. 2 Fax Forwarding One long beep means the change is accepted.
Chapter 4 Additional receiving operations Duplex (2-sided) printing for Fax mode Your machine can automatically print received faxes onto both sides of the paper when Duplex is set to On. Printing a reduced incoming fax 4 If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter, Legal or Folio size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 2, 2).
Receiving a fax Setting the Fax Receive Stamp (black & white only) Setting the Print Density 4 You can set the machine to print the received date and time in the top center of each received fax page. a b Make sure you are in Fax mode d Press Stop/Exit. • The received time and date will not appear when using Internet Fax. Ask the other party to place the document in their machine and to press the Start or Send key.
Chapter 4 d Polling overview 4 Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fax machines support polling. Polling receive 4 Polling receive lets you call another fax machine to receive a fax. a b Make sure you are in Fax mode . Press Menu, 2, 1, 7.
5 Dialing and storing numbers Telephone line services Tone or Pulse (Canada only) Special line considerations Roll over telephone lines 5 Press Hook. Press # on the machine’s control panel. Any digits dialed after this will send tone signals. When you hang up, the machine will return to the Pulse dialing service. For Fax/Tel mode only 5 5 If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below.
Chapter 5 The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triple adapter.
Dialing and storing numbers Additional dialing operations Dialing access codes and credit card numbers You can combine more than one Quick Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier. For example, you might have stored ‘555’ on Speed Dial #003 and ‘7000’ on Speed Dial #002. You can use them both to dial ‘555-7000’ if you press the following keys: Press a Speed Dial, 003.
Chapter 5 d To add One Touch or Speed Dial numbers follow the instructions below: For One Touch numbers, press the One Touch keys one after the other. For Speed Dial numbers, press a Speed Dial and then enter the three-digit Speed Dial location. Changing Group numbers You can change a Group number that has already been stored. The LCD will show the name or number, and if the Group has a fax forwarding number, it will display a message.
Dialing and storing numbers To delete One Touch or Speed Dial numbers, press d or c to position the cursor under the number you want to delete, and then press Clear. Press OK. e Edit the name by the following instruction. When you edit the existing name, press d or c to position the cursor under the character you want to change. Then enter characters or press Clear to delete it. When you have finished editing, press OK.
6 Printing reports Fax reports Transmission verification report 6 You can use the Transmission Verification Report as proof that you sent a fax. (For details about how to set up the type of report you want, see Transmission Verification Report in Chapter 4 of the Basic User's Guide.) Fax Journal You can set the machine to print a fax journal (activity report) at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days).
Printing reports Reports The following reports are available: 6 How to print a report a 1 Transmission b Prints a list of commonly used functions to help you program your machine. Press OK. Prints a list of names and numbers stored in the One Touch and Speed Dial memory in numerical or alphabetical order. Prints a list of information about your last 200 incoming and outgoing faxes. (TX: transmit.) (RX: receive.) Do one of the following: Press a or b to choose the report you want.
7 Making copies Copy settings 7 When you want to quickly change the copy settings temporarily for the next copy, use the temporary COPY keys. You can use different combinations. 7 Enlarging or reducing the image copied 7 You can choose the following enlargement or reduction ratios: Press 100%* 97% LTRiA4 94% A4iLTR 91% Full Page The machine returns to its default settings one minute after copying, unless you have set the Mode Timer to 30 seconds or less. (See Mode Timer on page 6.
Making copies e Do one of the following: Press a or b to choose the enlargement or reduction ratio you want. Press OK. Press a or b to choose Custom(25-400%). Press OK. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%. (For example, press 5 3 to enter 53%.) Press OK. f Press Black Start or Color Start. Note Page Layout Options 2 in 1 (P), 2 in 1 (L), 2 in 1 (ID), 4 in 1 (P) and 4 in 1 (L) are not available with Enlarge/Reduce.
Chapter 7 Using the Options key 7 Use the Options key to quickly set the following copy settings temporarily for the next copy.
Making copies Sorting copies using the ADF 7 You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on. a b c d e f Make sure you are in Copy mode Load your document in the ADF. Use the dial pad to enter the number of copies (up to 99). . Adjusting Contrast, Color and Brightness Contrast 7 7 Adjust the contrast to help an image look sharper and more vivid.
Chapter 7 Brightness 7 Color Adjust (Saturation) Adjust the copy brightness to make copies darker or lighter. You can change the default setting for color saturation. To temporarily change the copy brightness setting, follow the steps below: To change the default setting follow the steps below: a b c Make sure you are in Copy mode d Press Options. Press a or b to choose Brightness. Press OK. b Press a or b to choose 1.Red, 2.Green, or 3.Blue. Press OK.
Making copies g Making N in 1 copies (page layout) 7 You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page. If you want to copy both sides of an ID card onto one page, see 2 in 1 ID Copy on page 50. Flatbed Copy: Next Page? a 1.Yes b 2.No Select ab or OK h Place the next page on the scanner glass. Press OK. Repeat steps g and h for each page of the layout.
Chapter 7 If you are copying from the scanner glass: Insert your document face down in the direction shown below: 2 in 1 (P) 2 in 1 ID Copy 7 You can copy both sides of your identification card onto one page, keeping the original card size. Note 2 in 1 (L) 4 in 1 (P) You can copy an identification card to the extent permitted under applicable laws. See Legal limitations for copying in the Safety and Legal Booklet. a b Press (COPY).
Making copies Press Black Start or Color Start. The machine scans the other side of the card and prints the page. Duplex (2-sided) copying Note If you want to use the automatic duplex copy feature, load your document in the ADF. When 2 in 1 ID Copy is chosen, the machine sets the quality to Photo and the contrast to +2 (-nnnno+). Tray selection If you get an Out of Memory message while you are making duplex copies, try installing extra memory. (See Installing extra memory on page 86.
Chapter 7 d MFC-9560CDW 1 sided i 2 sided Portrait Duplex 1sided i 2sided i 2sided i Select ab 1 1 2 2 e 11 1 2 2 2 sided i 2 sided Portrait 1 1 2 2 Landscape 1 11 2 2 2 sided i 1 sided Portrait 1 1 2 2 Landscape 11 1 2 52 2sided 2sided 1sided or OK Press OK. Landscape a b c Press Duplex and a or b to select 1sided i 2sided, 2sided i 2sided or 2sided i 1sided. 2 Make sure you are in Copy mode Load your document. Enter the number of copies (up to 99) using the dial pad. .
Making copies Advanced Duplex Copy (short edge flip) MFC-9560CDW 7 Advanced 2 sided i 1 sided Portrait MFC-9460CDN 1 sided i 2 sided S 1 Portrait 1 2 1 Landscape 1 2 2 11 1 Landscape 2 11 2 2 Advanced 1 sided i 2 sided Portrait 2 a b c Make sure you are in Copy mode d Press Duplex and a or b to select 1sidedi2sided S. 1 Load your document. Enter the number of copies (up to 99) using the dial pad. Duplex a1sidedi2sided L 1sidedi2sided S bOff Select ab or OK Press OK.
Chapter 7 e Press a or b to select 2sided i 1sided or 1sided i 2sided. Press OK. Duplex Advanced a2sided i 1sided b1sided i 2sided Select ab or OK f 54 Press Black Start or Color Start to copy the document.
A Routine maintenance Cleaning and checking the machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth. A Cleaning the outside of the machine A A a Turn off the machine’s power switch.
c Wipe the outside of the machine with a dry, lint-free soft cloth to remove dust. Cleaning the scanner A a Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. b (MFC-9560CDW) Unfold the ADF document support (1) and then open the ADF cover (2). Clean the white bar (3) and the scanner glass strip (4) underneath it with a soft lint-free cloth moistened with water.
Routine maintenance d In the ADF unit, clean the white bar (1) and the glass strip (2) underneath it with a soft lint-free cloth moistened with water. Cleaning the laser scanner windows A a Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. b Press the front cover release button and then open the front cover.
c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
Routine maintenance IMPORTANT e Wipe the four scanner windows (1) with a dry, lint-free cloth. • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
g Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever. i Push the drum unit in until it stops. j k Close the front cover of the machine. 1 2 h Turn the green lock lever (1) clockwise to the lock position. 1 60 Plug the machine’s power cord back into the AC power outlet first, connect all cables, and then plug in the telephone line cord. Turn on the machine’s power switch.
Routine maintenance Cleaning the corona wires A b Hold the green handle of the drum unit. Pull the drum unit out until it stops. If you have print quality problems, clean the four corona wires as follows: a Press the front cover release button and then open the front cover.
c Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. d Push to release the latches of the corona wire cover (1), and then open the cover.
Routine maintenance e Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. f Close the corona wire cover. 1 A g Repeat steps d to f to clean each of three remaining corona wires. Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
h Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges. i Push the drum unit in until it stops. j Close the front cover of the machine.
Routine maintenance Cleaning the drum unit A c Press the front cover release button and then open the front cover. If your printout has colored dots at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow the steps below to solve the problem. a Make sure that the machine is in the Ready mode. Press Menu, 6, 7, then press Black Start or Color Start to print the drum dot check sheet. 67.
d Hold the green handle of the drum unit. Pull the drum unit out until it stops. e Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
Routine maintenance IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. f Hold the handle of the toner cartridge and slightly push it to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
g Turn the drum unit over by holding the green handles. Make sure that the drum unit gears (1) are on the left hand side. 1 h Read following information from the drum dot check sheet. Color in problem: The color of printed dots is the color of the drum you should clean. Dot location: The sheet has eight numbered columns. The number of the column with the printed dots in it is used to find the dot position on the drum.
Routine maintenance j Turn the drum unit gear toward you by hand while looking at the surface of the suspected area. m Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges.
n Make sure the green lock lever (1) is in the release position as shown in the illustration. p 1 1 o Turn the green lock lever (1) clockwise to the lock position. q Push the drum unit in until it stops. r Close the front cover of the machine. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
Routine maintenance s Plug the machine’s power cord back into the AC power outlet first, connect all cables, and then plug in the telephone line cord. Turn on the machine’s power switch. Cleaning the paper pick-up rollers A If you have paper feed problems, clean the pick-up rollers as follows: a Turn off the machine’s power switch. Unplug the power cord from the AC power outlet. b Pull the paper tray completely out of the machine.
c Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with it to remove dust. 1 Calibration The output density for each color may vary depending on the environment the machine is in such as temperature and humidity. Calibration helps you to improve the color density. a b c d e Press Menu, 4, 6. Press a or b to select Calibrate. Press OK. Press 1 to select Yes. Press Stop/Exit.
Routine maintenance Note • If an error message is displayed, press Black Start or Color Start and try again. (For more information, see Error and maintenance messages in Appendix B of the Basic User's Guide.) • If you print using the Windows® printer driver, the driver will get the calibration data automatically if both Use Calibration Data and Get Device Data Automatically are on. The default settings are on. (See Advanced tab in the Software User's Guide.
Frequency (Color Correction) You can set how often the color correction (Color Calibration and Auto Registration) occurs. The default setting is Normal. The color correction process consumes some amount of the toner. a b Press Menu, 4, 9. c Press Stop/Exit. Press a or b to choose Normal, Low or Off. Press OK. A Checking the Page Counters You can see the machine’s Page Counters for copies, printed pages, reports and lists, faxes or a summary total. a Press Menu, 8, 2. 82.
Routine maintenance Replacing periodic maintenance parts A The periodic maintenance parts will need to be replaced regularly to maintain the print quality. The parts listed below will have to be replaced after printing approximately 50,000 pages 1 for PF Kit MP and 100,000 pages 1 for PF Kit 1, PF Kit 2, Fuser and Laser. Please call Brother Customer Service when the following messages appear on the LCD. 1 Letter or A4 size single-sided pages.
Packing and shipping the machine Note • If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit. The machine should be adequately insured with the carrier. A WARNING This machine is heavy and weighs approximately 58.4 lb (26.5 kg). To prevent possible injuries at least two people should lift the machine. Be careful not to pinch your fingers when you put the machine down.
Routine maintenance a Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. b Press the front cover release button and then open the front cover. c Hold the green handle of the drum unit. Pull the drum unit out until it stops.
d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine. 1 IMPORTANT • Hold the green handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit. • We recommend that you place the drum unit on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner.
Routine maintenance e Hold the green handle of the belt unit with both hands and lift the belt unit up, then pull it out. Note This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box. The orange packing pieces are installed at the factory to protect your machine during shipment. g f Remove the waste toner box from the machine using the green handle, and then put it in a plastic bag and seal the bag completely.
h Put the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place. Slide the small orange packing material (3) onto the metal shaft on the right side of the drum unit, as shown in the illustration. 2 1L 1R i Install orange packing materials to the drum unit as follows: To secure the toner cartridges, install the matching orange packing strips (1) (marked L and R) to the drum unit on the left and right sides, as shown in the illustration.
Routine maintenance j Put a piece of paper (Letter or A4) on the belt unit to prevent damage to the belt unit. l Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever. 1 2 k Make sure the green lock lever (1) is in the release position as shown in the illustration. A m Turn the green lock lever (1) clockwise to the lock position.
n Push the drum unit in until it stops. p Put the Styrofoam piece (1) into the carton. Then put the waste toner box in the Styrofoam piece. FRONT q o Wrap the machine with a plastic bag. Put the machine on the Styrofoam piece (1). Close the front cover of the machine.
Routine maintenance r Put the two styrofoam pieces (1) into the carton matching the right of the machine to the "RIGHT" mark on one of the styrofoam pieces, and the left of the machine to the "LEFT" mark on the other styrofoam piece. Put the AC power cord and printed materials in the original carton as shown in the illustration. LEFT 1 RIGHT 1 A Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine.
B Options B Options B This machine has the following optional accessories. You can increase the capabilities of the machine with these items.
Options Optional paper tray (LT-300CL) An optional lower tray can be installed, and it can hold up to 500 sheets of 20 lb (80 g/m2) paper. When an optional tray is installed, the machine can hold up to 800 sheets of plain paper. Memory board B B MFC-9560CDW has 256 MB of standard memory and MFC-9460CDN has 128 MB. Both models have one slot for optional memory expansion.
Installing extra memory a Turn off the machine’s power switch. Unplug the telephone line cord. b Disconnect the interface cable from the machine, and then unplug the power cord from the AC power outlet. B e Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2).
Options h Plug in the telephone line cord. Turn on the machine’s power switch. Note To make sure that you have installed the SO-DIMM properly, you can print the user settings page that shows the current memory size. (See How to print a report on page 43.
C Glossary C This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of the external telephone or pressing Hook.
Glossary Easy Receive Enables your machine to respond to CNG tones if you interrupt a fax call by answering it. ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error. Extension telephone A telephone on the fax number that is plugged into a separate telephone wall jack. External telephone A telephone that is plugged into the EXT jack of your machine.
One Touch Keys on the machine’s control panel where you can store numbers for easy dialing. You can store a second number on each key if you press Shift and the One Touch key together. Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper. Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas telephone lines. Paging This feature enables your machine to call your pager when a fax is received into its memory.
Glossary Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings. Tone A form of dialing on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine. Transmission Verification Report A report for each transmission, that shows its date, time and number. User Settings List A printed report that shows the current settings of the machine.
D Index A D Apple Macintosh See Software User’s Guide. Deep Sleep mode ...................................... 4 Delayed batch transmission .................... 22 Dialing access codes and credit card numbers ............................................... 39 dial prefix ................................................ 5 groups (broadcasting) .......................... 19 restricting dialing .................................. 13 Drum unit checking (remaining life) ...................... 74 cleaning ....
sending .................................................15 at end of conversation .......................18 broadcasting ......................................19 canceling from memory .....................22 contrast ..............................................16 delayed batch ....................................22 delayed fax ........................................21 from memory (dual access) ...............18 manual ...............................................17 overseas ...........................
Q S Quality copying ........................................... 45, 46 Quick dial access codes and credit card numbers ................................................39 broadcasting .........................................19 using groups ......................................19 group dial setting up groups for broadcasting .....39 Scanning See Software User’s Guide. Security restricting dialing .................................. 13 Secure function lock administrator password .......................
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.
