Basic User's Guide
Table Of Contents
- BASIC USER’S GUIDE MFC-9460CDN/ MFC-9560CDW
- Brother numbers
- Ordering accessories and supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- Compilation and Publication Notice
- Brother™ Color Laser One-Year On-Site Limited Warranty (USA only)
- BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAXON-SITE LIMITED WARRANTY (Canada Only)
- User's Guides and where do I find it?
- Table of Contents
- 1 General information
- 2 Loading paper
- Loading paper and print media
- Paper settings
- Acceptable paper and other print media
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Telephone services and external devices
- 7 Dialing and storing numbers
- 8 Making copies
- 9 Printing data from a USB Flash memory drive or digital camera supporting mass storage
- 10 How to print from a computer
- 11 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- Error and maintenance messages
- Document Jams and Paper Jams
- Document is jammed in the top of the ADF unit
- Document is jammed under the document cover
- Removing small documents jammed in the ADF
- Document is jammed at the output tray
- Paper is jammed in the MP tray
- Paper is jammed in paper tray 1 or tray 2
- Paper is jammed at the back of the machine
- Paper is jammed inside the machine
- Paper is jammed underneath paper tray 1
- If you are having difficulty with your machine
- Improving the print quality
- Machine Information
- C Menu and features
- D Specifications
- Index
- brother USA/CAN
Troubleshooting
129
B
Completely blank or some
colors are missing
Put in a new toner cartridge. (See Replacing a Toner cartridge
on page 66.)
To identify the color of the toner cartridge, visit us at
http://solutions.brother.com/
to view our FAQs and troubleshooting
tips.
Put in a new drum unit. (See Replacing the drum unit on page 77.)
Colored spots at 3.7 in.
(94 mm)
If the problem is not solved after printing, the drum may have foreign
material, such as glue from a label, stuck on the drum surface. Clean
the drum unit. (See Cleaning the drum unit in Appendix A of the
Advanced User's Guide.)
Put in a new drum unit. (See Replacing the drum unit on page 77.)
Colored spots at 1.2 in.
(30 mm)
Identify the color causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 66.)
To identify the color of the toner cartridge, visit us at
http://solutions.brother.com/
to view our FAQs and troubleshooting
tips.
Toner scatter or toner stain
Check the machine's environment. Conditions such as high humidity
and high temperatures may cause this print quality problem. (See
Choosing a location in the Safety and Legal Booklet.)
Identify the color causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 66.)
To identify the color of the toner cartridge, visit us at
http://solutions.brother.com/
to view our FAQs and troubleshooting
tips.
If the problem continues, put in a new drum unit. (See Replacing the
drum unit on page 77.)
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
3.7 in.
(94 mm)
3.7 in.
(94 mm)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
1.2 in.
(30 mm)
1.2 in.
(30 mm)
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.