Basic User's Guide
Table Of Contents
- BASIC USER’S GUIDE MFC-9460CDN/ MFC-9560CDW
- Brother numbers
- Ordering accessories and supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- Compilation and Publication Notice
- Brother™ Color Laser One-Year On-Site Limited Warranty (USA only)
- BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAXON-SITE LIMITED WARRANTY (Canada Only)
- User's Guides and where do I find it?
- Table of Contents
- 1 General information
- 2 Loading paper
- Loading paper and print media
- Paper settings
- Acceptable paper and other print media
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Telephone services and external devices
- 7 Dialing and storing numbers
- 8 Making copies
- 9 Printing data from a USB Flash memory drive or digital camera supporting mass storage
- 10 How to print from a computer
- 11 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- Error and maintenance messages
- Document Jams and Paper Jams
- Document is jammed in the top of the ADF unit
- Document is jammed under the document cover
- Removing small documents jammed in the ADF
- Document is jammed at the output tray
- Paper is jammed in the MP tray
- Paper is jammed in paper tray 1 or tray 2
- Paper is jammed at the back of the machine
- Paper is jammed inside the machine
- Paper is jammed underneath paper tray 1
- If you are having difficulty with your machine
- Improving the print quality
- Machine Information
- C Menu and features
- D Specifications
- Index
- brother USA/CAN
Troubleshooting
127
B
Improving the print quality B
If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good,
the problem is probably not the machine. Check the interface cable connections or try printing a
different document. If the printout or test page printed from the machine has a quality problem,
check the following steps first. And then, if you still have a print quality problem, check the chart
below and follow the recommendations.
Note
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
a To get the best print quality, we suggest using the recommended paper. Check that you use
paper that meets our specifications. (See Acceptable paper and other print media
on page 21.)
b Check that the drum unit and toner cartridges are installed properly.
Examples of poor print
quality
Recommendation
White lines, bands or ribbing
across the page
Put in a new drum unit. (See Replacing the drum unit on page 77.)
Colors are light or unclear on
the whole page
Make sure Toner Save mode is off in the control panel of the machine
or the printer driver.
Make sure that you choose the proper media type in the printer driver
or in the machine's Paper Type menu setting. (See Acceptable paper
and other print media on page 21 and Basic tab in the Software
User's Guide.)
Shake all four toner cartridges gently.
Wipe the laser scanner windows with a dry lint-free soft cloth. (See
Cleaning the laser scanner windows in Appendix A of the Advanced
User's Guide.)
Perform the calibration. (See Calibration in Appendix A of the
Advanced User's Guide.)
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