Basic User's Guide
Table Of Contents
- BASIC USER’S GUIDE MFC-9460CDN/ MFC-9560CDW
- Brother numbers
- Ordering accessories and supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- Compilation and Publication Notice
- Brother™ Color Laser One-Year On-Site Limited Warranty (USA only)
- BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAXON-SITE LIMITED WARRANTY (Canada Only)
- User's Guides and where do I find it?
- Table of Contents
- 1 General information
- 2 Loading paper
- Loading paper and print media
- Paper settings
- Acceptable paper and other print media
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Telephone services and external devices
- 7 Dialing and storing numbers
- 8 Making copies
- 9 Printing data from a USB Flash memory drive or digital camera supporting mass storage
- 10 How to print from a computer
- 11 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- Error and maintenance messages
- Document Jams and Paper Jams
- Document is jammed in the top of the ADF unit
- Document is jammed under the document cover
- Removing small documents jammed in the ADF
- Document is jammed at the output tray
- Paper is jammed in the MP tray
- Paper is jammed in paper tray 1 or tray 2
- Paper is jammed at the back of the machine
- Paper is jammed inside the machine
- Paper is jammed underneath paper tray 1
- If you are having difficulty with your machine
- Improving the print quality
- Machine Information
- C Menu and features
- D Specifications
- Index
- brother USA/CAN
Troubleshooting
115
B
Paper is jammed underneath
paper tray 1 B
If the LCD shows Jam Duplex, follow these
steps:
a Leave the machine turned on for 10
minutes to cool down.
b Pull the paper tray completely out of the
machine.
WARNING
DO NOT touch the shaded parts shown in
the illustration. These rollers may be
rotating at high speed and can pinch or
entrap your hand.
c If paper is not caught inside the
machine, turn the paper tray over and
check underneath the paper tray.
Note
DO NOT put the paper tray back in at this
point.