Basic User's Guide
Table Of Contents
- BASIC USER’S GUIDE MFC-9460CDN/ MFC-9560CDW
- Brother numbers
- Ordering accessories and supplies
- Notice - Disclaimer of Warranties (USA and Canada)
- Compilation and Publication Notice
- Brother™ Color Laser One-Year On-Site Limited Warranty (USA only)
- BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAXON-SITE LIMITED WARRANTY (Canada Only)
- User's Guides and where do I find it?
- Table of Contents
- 1 General information
- 2 Loading paper
- Loading paper and print media
- Paper settings
- Acceptable paper and other print media
- 3 Loading documents
- 4 Sending a fax
- 5 Receiving a fax
- 6 Telephone services and external devices
- 7 Dialing and storing numbers
- 8 Making copies
- 9 Printing data from a USB Flash memory drive or digital camera supporting mass storage
- 10 How to print from a computer
- 11 How to scan to a computer
- A Routine maintenance
- B Troubleshooting
- Error and maintenance messages
- Document Jams and Paper Jams
- Document is jammed in the top of the ADF unit
- Document is jammed under the document cover
- Removing small documents jammed in the ADF
- Document is jammed at the output tray
- Paper is jammed in the MP tray
- Paper is jammed in paper tray 1 or tray 2
- Paper is jammed at the back of the machine
- Paper is jammed inside the machine
- Paper is jammed underneath paper tray 1
- If you are having difficulty with your machine
- Improving the print quality
- Machine Information
- C Menu and features
- D Specifications
- Index
- brother USA/CAN
102
Replace Parts
PF Kit 1
PF Kit 2
PF Kit MP
It is time to replace the paper
feeding kit.
Call Brother Customer Service or a Brother
Authorized Service Center to replace the
PF Kit.
To replace PF Kit call Brother Customer
Service at:
1-877-BROTHER (1-877-276-8437) (in
USA)
1-877-BROTHER (in Canada)
or to locate a Brother Authorized Service
Center, visit us at:
http://www.brother-usa.com/service/
Replace Toner The toner cartridge is at the end
of its life.
Replace the toner cartridge for the color
indicated on the LCD. (See Replacing a
Toner cartridge on page 66.)
Replace WT Box It is time to replace the waste
toner box.
Replace the waste toner box. (See
Replacing the waste toner box on page 89.)
Scan Unable XX The machine has a mechanical
problem.
Turn the power switch off, and then turn
it on again. (See Transferring your faxes
or Fax Journal report on page 104.)
If the problem continues, call Brother
Customer Service.
Document is too long for duplex
scanning.
Press Stop/Exit. Use the suitable size of
paper for duplex scanning. (See Print media
on page 166.)
Short paper The length of the paper in the tray
is too short for the machine to
deliver it to the Face down output
tray.
Open the back cover to let the printed paper
out on the back output tray. Remove the
printed pages and then press Black Start or
Color Start.
Size Error DX The paper size defined in the
printer driver is not usable for the
automatic duplex printing.
Press Black Start or Color Start. Choose a
paper size which is supported by the duplex
tray. (See Type and size of paper
on page 21.)
Size mismatch The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the “Paper Size” (Menu, 1, 2, 2). (See
Paper Size on page 18.)
Small paper The paper size specified in the
printer driver is too small for the
machine to deliver it to the Face
down output tray.
Open the back cover to let the printed paper
out on the back output tray and then press
Black Start or Color Start.
Toner Error One or more toner cartridges are
not installed correctly.
Pull out the drum unit. Take out all the toner
cartridges, and then put them back into the
drum unit.
Toner Low The toner cartridge is near the
end of its life.
Buy a new toner cartridge for the color that
is indicated on the LCD before you get a
Replace Toner message.
Error Message Cause Action










