BASIC USER’S GUIDE MFC-9460CDN MFC-9560CDW Not all models are available in all countries. MFC-9560CDW (in USA): Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to download the other manuals.
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-9460CDN and MFC-9560CDW (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.
Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.
Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada, only Visa and MasterCard are accepted.
Description Toner Cartridge Toner Cartridge Toner Cartridge Toner Cartridge Item TN-310BK (Approx. 2,500 pages) 1 2 3 TN-315BK (Approx. 6,000 pages) 1 2 4 TN-310C (Approx. 1,500 pages) 1 2 3 TN-315C (Approx. 3,500 pages) 1 2 4 TN-310M (Approx. 1,500 pages) 1 2 3 TN-315M (Approx. 3,500 pages) 1 2 4 TN-310Y (Approx. 1,500 pages) 1 2 3 TN-315Y (Approx. 3,500 pages) 1 2 4 Drum Unit DR-310CL (Approx. 25,000 pages) 5 6 Waste Toner Box WT-300CL (Approx.
Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
Brother™ Color Laser One-Year On-Site Limited Warranty (USA only) Who is covered: This limited warranty (“warranty”) is given only to the original end-user/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
Brother™ Color Laser One-Year On-Site Limited Warranty (USA only) What Brother will do: If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother or an Authorized Serv
BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE LIMITED WARRANTY (Canada Only) For a limited on-site warranty of 1 year labour and parts from the date of purchase, Brother International Corporation (Canada) Ltd. (“Brother”), or its authorized on-site service providers, will repair or replace (at Brother’s sole discretion) this Laser Printer/MFC/Fax machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.
User's Guides and where do I find it? Which manual? What's in it? Where is it? Safety and Legal Please read the Safety Instructions before you set up your machine. Printed / In the Box Quick Setup Guide Read this Guide first. Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using.
Table of Contents (BASIC USER’S GUIDE) 1 General information 1 Using the documentation ....................................................................................... 1 Symbols and conventions used in the documentation .................................... 1 Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide......................................................................................... 2 Viewing Documentation ..............................................
5 Receiving a fax 32 Receive modes ....................................................................................................32 Choose the correct Receive Mode ................................................................32 Using receive modes ...........................................................................................34 Fax Only ........................................................................................................34 Fax/Tel...................................
9 Printing data from a USB Flash memory drive or digital camera supporting mass storage 52 Creating a PRN or PostScript® 3™ file for direct printing.................................... 52 Printing data directly from the USB Flash memory drive or digital camera supporting mass storage ..................................................................................53 10 How to print from a computer 55 Printing a document...................................................................................
C Menu and features 136 On-screen programming ....................................................................................136 How to access the menu mode ...................................................................136 Menu table .........................................................................................................137 Entering text.......................................................................................................161 D Specifications 163 General ...
Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on: In USA: Documentation CD-ROM / In the Box (MFC-9460CDN) Brother Solutions Center at http://solutions.brother.
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1 General information Using the documentation 1 WARNING 1 WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. Bold Bold style identifies keys on the machine control panel or computer screen.
Chapter 1 Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide Documentation CD-ROM 1. (MFC-9560CDW) In USA: You can find the Advanced User's Guide, Software User's Guide, Network Glossary and Network User's Guide on the Brother Solutions Center at http://solutions.brother.com/. Viewing Documentation a Turn on your computer. Insert the Documentation CD-ROM into your CD-ROM drive. For Windows® users, go to step c.
General information Presto! PageManager User’s Guide Note (Macintosh) • (Windows® users only) Your Web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to display correctly you must click on the bar, click Allow Blocked Content, then click Yes in the Security Warning dialog box. Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/brother/ PM9SEInstaller_BR_multilang.
Chapter 1 Accessing Brother Support (Windows®) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Installation CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our Web site (http://www.brother.com/) click Brother Home Page. To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information.
General information Accessing Brother Support (Macintosh) 1 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Installation CD-ROM. Double-click the Brother Support icon. The following screen will appear: To download and install Presto! PageManager, click Presto! PageManager. To register your machine from the Brother Product Register Page (http://www.brother.
Chapter 1 Control panel overview 1 MFC-9460CDN and MFC-9560CDW have the same keys. The illustration is based on the MFC-9560CDW. 1 2 3 4 5 01/01/2011 15:00 Fax Only Dial & Start 12 11 13 1 2 6 One Touch keys These 8 keys give you instant access to 16 previously stored numbers. Shift Lets you access One Touch numbers 9 to 16 when held down. FAX keys: Hook Press before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Start.
General information 1 5 6 7 8 01/01/2011 15:00 Fax Only Dial & Start 9 10 6 Clear Deletes entered data or lets you cancel the current setting. Menu Lets you access the Menu to program your settings in this machine. OK Lets you store your settings in the machine. Volume keys: d or c Press to scroll backwards or forwards through menu selections. Press to change the volume when in fax or standby mode. a or b Press to scroll through the menus and options.
Chapter 1 11 COPY keys: Options You can quickly and easily choose temporary settings for copying. Enlarge/Reduce Reduces or enlarges copies. Quality Lets you change the quality for the next copy. 12 Data LED The LED will flash depending on the machine status. 13 PRINT keys: Direct Lets you print data from a USB flash memory drive or a digital camera supporting mass storage that you can connect directly to the machine.
General information Data LED indications 1 The Data LED (light emitting diode) will flash depending on the machine’s status. LED Machine Status Description Ready Mode The machine is ready to print, in sleep mode, there is no print data, or the power switch is off. Receiving Data The machine is either receiving data from the computer, processing data in memory, or printing data. Data Remaining in Memory Print data remains in the machine memory.
2 Loading paper Loading paper and print media 2 When you put paper into the paper tray, note the following: If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons. You can load up to 250 sheets for Tray 1 and 500 sheets for Tray 2.
Loading paper WARNING b DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and can pinch or entrap your hand. While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots. 2 1 c Fan the stack of paper well to avoid paper jams and misfeeds.
Chapter 2 d Put paper in the tray and make sure: The paper is below the maximum paper mark (b b b) (1). Over filling the paper tray will cause paper jams. The side to be printed on must be face down. The paper guides touch the sides of the paper so it will feed properly. 1 Loading paper in the multi-purpose tray (MP tray) You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper.
Loading paper b Pull out the MP tray support and unfold the flap (1). c Put paper in the MP tray and make sure: The paper stays under the maximum paper mark (1). The top of paper edge is positioned between the arrows (2). The side to be printed on must be face up with the leading edge (top of the paper) in first. 1 1 2 Note When you are using glossy paper, put only one sheet at a time in the MP tray to avoid a paper jam.
Chapter 2 d Lift up the support flap to prevent paper from sliding off the face down output tray, or remove each page as soon as it comes out of the machine. Printing on envelopes and thick paper from the MP tray Before loading, press the corners and sides of the envelopes to make them as flat as possible. a Open the MP tray and lower it gently. b Pull out the MP tray support and unfold the flap (1).
Loading paper c Lift up the support flap to prevent envelopes and thick sheets of paper from sliding off the face down output tray. If the support flap is closed you should remove each envelope as soon as it comes out of the machine. d Put up to 3 envelopes or up to 25 sheets of thick paper [43 lb (163 g/m2)] in the MP tray. If you add more envelopes or paper it may cause a jam. Make sure: The top of envelope edge is positioned between the arrows (1). The side to be printed on must be face up.
Chapter 2 e Open the back cover (Face up output tray). Note • Remove each printed envelope immediately to prevent a paper jam. • If your thick paper curls during printing, put only one sheet at a time in the MP tray and open the back cover (back output tray) to let the printed pages exit to the back output tray. • To easily remove a small printout from the output tray, lift up the scanner by using both hands as shown in the illustration.
Loading paper Unscannable area 2 The scannable area depends on the settings in the application you are using. The figures below show unscannable areas. 2 Usage 2 1 Fax Copy Document Size Top (1) Left (2) Bottom (1) Right (2) Letter 0.16 in. (4 mm) 0.15 in. (3.95 mm) A4 0.16 in. (4 mm) 0.04 in. (1 mm) Letter 0.16 in. (4 mm) 0.15 in. (3.96 mm) A4 0.16 in. (4 mm) 0.08 in. (2 mm) 2 1 Note This unprintable area shown above is for a single copy or a 1 in 1 copy using Letter size paper.
Chapter 2 Paper settings Paper Type Set up the machine for the type of paper you are using. This will give you the best print quality. a 2 2 Paper Size You can use ten sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A5 L, A6, B5, B6 and Folio and four sizes for printing faxes: A4, Letter, Legal or Folio (8.5 in. × 13 in.). To set the paper type for the MP Tray press Menu, 1, 2, 1, 1.
Loading paper Note • Any size appears only when you choose the MP tray. • If you choose Any for the MP Tray Paper Size: You must choose MP Only for the Tray Use setting. You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size selections for the MP tray. • A5 L and A6 size are not available for Tray#2. Tray Use in copy mode 2 You can change the priority tray that the machine will use for printing copies.
Chapter 2 Tray Use in fax mode 2 Tray Use in print mode You can change the default tray that the machine will use for printing received faxes. You can change the default tray the machine will use for printing from your computer. When you choose Tray#1 Only, MP Only or Tray#2 Only 1, the machine pulls the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.
Loading paper Acceptable paper and other print media Recommended paper and print media Print quality may vary according to the type of paper you are using. You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, glossy paper, labels or envelopes. For best results, follow the instructions below: DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.
Chapter 2 Paper capacity of the paper trays Paper Tray (Tray 1) 2 Paper size Paper types No. of sheets A4, Letter, Legal, B5, Executive, A5, A5 (Long Edge), A6, B6, Plain paper, Thin paper and Recycled paper up to 250 [20 lb (80 g/m 2)] 50 sheets [20 lb (80 g/m 2)] Length: 4.57 to 16 in. (116 to 406.4 mm) Plain paper, Thin paper, Thick paper, Thicker paper, Bond paper, Recycled paper, Envelopes, Labels and Glossy paper.
Loading paper Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Chapter 2 Envelopes 2 Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction.
Loading paper Labels 2 The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels.
3 Loading documents How to load documents Note 3 You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) and the scanner glass. Using the automatic document feeder (ADF) • To scan documents that are not suitable for the ADF, see Using the scanner glass on page 27. • It is easier to use the ADF if you are loading a multiple page document. • Make sure documents with correction fluid or written with ink are completely dry.
Loading documents b IMPORTANT • To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding. Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass. • To scan non-standard documents, see Using the scanner glass on page 27. 3 Using the scanner glass 3 You can use the scanner glass to fax, copy or scan pages of a book one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297.
4 Sending a fax How to send a fax 4 c 4 The following steps show how to send a fax. a When you want to send a fax, or change fax send or receive settings, press the (FAX) key to illuminate it in blue. Set the scanner glass size, fax resolution or contrast if you want to change them.
Sending a fax f Press Black Start or Color Start. Faxing from the ADF The machine starts scanning the document. Faxing from the scanner glass If you press Black Start, the machine starts scanning the first page. Do one of the following: Faxing A4 size documents from the scanner glass When faxing A4 size documents, you will need to set the scan glass size to A4; otherwise, a portion of your faxes will be missing. a b Make sure you are in Fax mode . Press Menu, 1, 8, 1. 4 18.Document Scan 1.
Chapter 4 Color fax transmission 4 Your machine can send a color fax to machines that support this feature. Color faxes cannot be stored in the machine's memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off). Canceling a fax in progress Press Stop/Exit to cancel the fax. If you press Stop/Exit while the machine is dialing or sending, the LCD will show as below: Clear Fax? a 1.Yes b 2.No Select ab or OK Press 1 to cancel the fax.
Sending a fax c Press Stop/Exit. Note • If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Real Time Transmission in Chapter 3 of the Advanced User's Guide.) • If your transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If transmission is not successful, NG will appear next to RESULT.
5 Receiving a fax Receive modes Choose the correct Receive Mode The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
Receiving a fax To set the receive mode follow the instructions below: a Press Menu, 0, 1. 01.Receive Mode a Fax Only Fax/Tel b External TAD Select ab or OK b Press a or b to choose the receive mode. Press OK. c Press Stop/Exit. The LCD will display the current receive mode.
Chapter 5 Using receive modes 5 5 Fax Only mode will automatically answer every call as a fax. Fax/Tel Fax/Tel mode helps you automatically manage incoming calls, by recognizing whether they are fax or voice calls and handling them in one of the following ways: Faxes will be automatically received. Voice calls will start the F/T ring to tell you to pick up the line. The F/T ring is a fast doublering made by your machine.
Receiving a fax Receive Mode settings Ring Delay 5 The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have external or extension telephones on the same line as the machine, keep the Ring Delay setting of 4. (See Easy Receive on page 36.) a b Make sure you are in Fax mode . Press Menu, 2, 1, 1. 21.Setup Receive 1.
Chapter 5 Easy Receive 5 If Easy Receive is On: 5 The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest. If Easy Receive is Off: 5 If you are at the machine and answer a fax call first by lifting the external handset, then press Black Start or Color Start, and then press 2 to receive.
6 Telephone services and external devices Telephone line services Voice Mail If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. For example, if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.
Chapter 6 Distinctive Ring 6 Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Smart Ring, Ring Master or Ident-a-Ring. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern.
Telephone services and external devices Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Ring Pattern Rings 1 long-long 2 short-long-short 3 short-short-long 4 very long (normal pattern) Note • Ring Pattern #1 is often called Short-Short and is the most commonly used.
Chapter 6 Turning off distinctive ring a Press Menu, 2, 0, 2. 20.Miscellaneous 2.Distinctive a On b Off Select ab or OK b Press a or b to choose Off. Press OK. c Press Stop/Exit. Note If you do not want to receive faxes on your Distinctive Ring number, you can turn off Distinctive Ring. The machine will stay in Manual receive mode so you will need to set the Receive Mode again. (See Choose the correct Receive Mode on page 32.
Telephone services and external devices Note If you have problems receiving faxes, reduce the ring delay setting on your external TAD. Connections 6 The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). a Plug the telephone line cord from the telephone wall jack into the back of the machine, in the jack labeled LINE.
Chapter 6 Recording an outgoing message (OGM) a b c 6 Record 5 seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones. Limit your speaking to 20 seconds. Before you connect an external telephone, remove the protective cap (3) from the EXT. jack on the machine. Note We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX.
Telephone services and external devices Using external and extension telephones Using extension telephones 6 6 If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code l51. Press l51 and wait for the chirp or until the LCD shows Receiving, and then hang up. Note You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive on page 36.
Chapter 6 Changing the Remote Codes 6 The preset Fax Receive Code is l51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 999. a b Make sure you are in Fax mode . Press Menu, 2, 1, 4. 21.Setup Receive 4.Remote Codes a On b Off Select ab or OK c Press a or b to choose On (or Off). Press OK. d If you chose On in step c, enter the new Fax Receive Code. Press OK.
7 Dialing and storing numbers How to dial 7 Speed dialing 7 Press a Speed Dial and enter the three digit Speed Dial number. (See Storing Speed Dial numbers on page 48.) You can dial in any of the following ways. Manual dialing 7 7 Use the dial pad to enter all the digits of the telephone or fax number. Three-digit number 7 Note One touch dialing 7 If the LCD shows Register Now? when you enter a One Touch or a Speed Dial number, it means that a number is not stored there.
Chapter 7 Search You can search alphabetically for names you have stored in the One Touch and Speed Dial memories. (See Storing One Touch Dial numbers on page 47 and Storing Speed Dial numbers on page 48.) a b Press b Search. Press the dial pad key for the first few letters of the name. (Use the chart on Entering text on page 161 to help you enter letters.) Press OK. c Press a or b to scroll until you find the name you are looking for. Press OK. d Press Black Start or Color Start.
Dialing and storing numbers Storing numbers 7 You can set up your machine to do the following types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One Touch and Speed Dial number. When you dial a quick dial number, the LCD shows the name, if you stored it, or the number. A scan profile can also be stored along with the fax number.
Chapter 7 Storing Speed Dial numbers You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys (a Speed Dial, the three-digit number and Black Start or Color Start). The machine can store 300 Speed Dial numbers (001 300). a Press a Speed Dial and enter a threedigit Speed Dial location number (001300). If a number is not stored there, the LCD shows Register Now? Press 1 to choose Yes.
Dialing and storing numbers c Edit the number and name by the following the instruction. When you are finished editing, press OK. To edit the stored name or number, press d or c to position the cursor under the character you want to change and press Clear. Then enter the correct character. d If you want to save a fax resolution along with the number, do one of the following: Deleting One Touch and Speed Dial numbers You can delete a One Touch or Speed Dial number that has already been stored.
Chapter 7 c Do one of the following: To delete the stored data, press 1. To exit without deleting the stored data, press 2. 23.Address Book Erase This Data? a 1.Yes b 2.No Select ab or OK d 50 Press Stop/Exit.
8 Making copies c How to copy Press Black Start or Color Start. 8 The following steps show the basic copy operation. For details about each option, see Advanced User's Guide. a 8 When you want to make a copy, press (COPY) to illuminate it in blue. Make sure you are in Copy mode.
9 Printing data from a USB Flash memory drive or digital camera supporting mass storage b With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode. 9 Choose Brother MFC-XXXX Printer (1) and check the Print to file box (2). Click Print. 1 Note 2 • Some USB Flash memory drives may not work with the machine.
Printing data from a USB Flash memory drive or digital camera supporting mass storage Printing data directly from the USB Flash memory drive or digital camera supporting mass storage a • If Direct Print has been Enable and Color Print has been Disable in Secure Function Lock and you insert a USB Flash memory drive into the machine and press Direct, the LCD will flash Mono Print Only. You can only print in black & white.
Chapter 9 c Do one of the following: Press a or b to choose a setting you need to change and press OK, and then press a or b to choose an option for the setting and press OK. If you do not need to change the current default settings, go to step d.
10 How to print from a computer Printing a document 10 10 The machine can receive data from your computer and print it. To print from a computer, install the printer driver. (See Printing for Windows ® or Printing and Faxing for Macintosh in Software User's Guide for details about the print settings.) a Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) b From your application, choose the Print command.
11 How to scan to a computer Scanning a document as PDF file using ControlCenter4 (Windows®) 11 11 (For Macintosh users) See Scanning in the Software User's Guide. Note The screens on your PC may vary depending on your model. ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications. You can use ControlCenter4 on your computer. a b Load your document.
How to scan to a computer e Set the file type for saving to a folder. By default, the scanned data is saved as JPEG(*.jpg). Click Configrartion, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 2 3 4 5 11 1 Choose PDF(*.pdf) from the File Type pull-down list. 2 You can enter the file name you want to use for the document.
Chapter 11 g 58 Click File. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
How to scan to a computer Changing the SCAN key settings Before scanning 11 11 To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address. Install the scanner drivers on the Installation CD-ROM. (See the Quick Setup Guide.) Configure the machine with a TCP/IP address if network scanning does not work. (See Configuring Network Scanning in the Software User's Guide.
Chapter 11 e Choose the File tab. You can change the default settings. 1 2 3 4 5 1 You can choose the file type from the pull-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the Browse button. 4 You can choose a scanning resolution from the Resolution pull-down list. 5 You can choose the document size from the pull-down list. f 60 Click OK.
How to scan to a computer Scanning using the SCAN key 11 a b c Load your document. (See How to load documents on page 26.) d Press a or b to choose File. Press OK. e (MFC-9560CDW) If you want to change the duplex setting, press a or b to choose 1sided, 2sided (L)edge or 2sided (S)edge. Press OK. f (For Network users) Press a or b to choose the destination computer you want to send to. Press OK.
A Routine maintenance Replacing the consumable items A The following messages appear on the LCD in the Ready mode. These messages provide advanced warnings to replace the consumable items before they reach the end of their life. To avoid any inconvenience, you may want to buy spare consumable items before the machine stops printing. Toner cartridge See Replacing a Toner cartridge on page 66. Order No.
Routine maintenance LCD messages Consumable item to replace Approximate life How to replace Order No. Toner Low Toner cartridge See page 66. TN-310BK 3, Prepare New X Toner Cartridge. X = Black, Cyan, Magenta, Yellow 2,500 pages 1 2 3 TN-315BK 4, TN-310C 3, 6,000 pages 1 2 4 TN-315C 4, TN-310M 3, TN-315M 4, TN-310Y 3, 1,500 pages 1 2 3 TN-315Y 4 3,500 pages 1 2 4 WT Box End Soon Waste toner box 50,000 pages 1 See page 89.
You will need to clean the machine regularly and replace the consumable items when the following messages are displayed on the LCD. LCD messages Consumable item to replace Approximate life How to replace Order No. Replace Toner Toner cartridge See page 66.
Routine maintenance Note • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program. If you choose not to return your used consumable, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.
Replacing a Toner cartridge A Toner Low A Order No. For the Order No. of toner cartridges, see Replacing the consumable items on page 62. Toner Low The Standard toner cartridges can print approximately 2,500 pages (black) or approximately 1,500 pages (cyan, magenta, yellow) 1. The High Yield toner cartridges can print approximately 6,000 pages (black) or approximately 3,500 pages (cyan, magenta, yellow) 1. Actual page count will vary depending on your average type of document.
Routine maintenance Replacing the toner cartridges a Make sure that the machine is turned on. b Press the front cover release button and then open the front cover. A c Hold the green handle of the drum unit. Pull the drum unit out until it stops.
d Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • Handle the toner cartridge carefully.
Routine maintenance e Push to release the latches of the corona wire cover (1), and then open the cover. f Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. 1 1 Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
g Close the corona wire cover. i Unpack the new toner cartridge. Gently shake it from side to side several times to distribute the toner evenly inside the cartridge. IMPORTANT • Wait to unpack the new toner cartridge until immediately before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged.
Routine maintenance j Pull off the protective cover. k Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges. IMPORTANT Put the toner cartridge in the drum unit immediately after you have removed the protective cover.
l Push the drum unit in until it stops. Cleaning the corona wires If you have print quality problems, clean the four corona wires as follows: a m Close the front cover of the machine. Note After you replace a toner cartridge, DO NOT turn off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode. 72 Press the front cover release button and then open the front cover.
Routine maintenance b Hold the green handle of the drum unit. Pull the drum unit out until it stops. c Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges.
d Push to release the latches of the corona wire cover (1), and then open the cover. e Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. 1 1 Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
Routine maintenance f Close the corona wire cover. h Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit. Repeat this for all the toner cartridges. C g Repeat steps d to f to clean each of three remaining corona wires.
i Push the drum unit in until it stops. Replacing the drum unit A Order No. DR-310CL A new drum unit can print approximately 25,000 Letter or A4 size single-sided pages. Note • There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used and so on. Under ideal conditions, the average drum life is estimated at approximately 25,000 pages. The actual number of pages that your drum will print may be significantly less than this estimate.
Routine maintenance Replace Drum A • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. Drum The drum unit has exceeded its rated life. Please replace the drum unit with a new one. We recommend a genuine Brother drum unit be installed at this time. • Every time you replace the drum unit, clean the inside of the machine.
c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
Routine maintenance IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. e Hold the handle of the toner cartridge and slightly push it to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
IMPORTANT • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once. • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. Note Go to http://www.brother.com/original/ index.
Routine maintenance IMPORTANT • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. • Wait to unpack the new drum unit until immediately before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit. g Hold the handle of the toner cartridge and slide the toner cartridge into the new drum unit, then slightly pull it toward you until you hear it click into place.
h Make sure the green lock lever (1) is in the release position as shown in the illustration. j 1 1 i Turn the green lock lever (1) clockwise to the lock position. k Push the drum unit in until it stops. l Close the front cover of the machine. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
Routine maintenance Resetting the drum counter A When you replace a drum unit with a new one, you need to reset the drum counter by completing the following steps: a b c d Press Menu, 8, 4. Replacing the belt unit A Order No. BU-300CL A new belt unit can print approximately 50,000 Letter or A4 size single-sided pages. Press a or b to choose Drum. Press OK. Replace Belt Press 1 to reset the drum unit counter.
a Make sure that the machine is turned on. b Press the front cover release button and then open the front cover. 84 c Hold the green handle of the drum unit. Pull the drum unit out until it stops.
Routine maintenance d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine. 1 IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. e 86 Hold the green handle of the belt unit with both hands and lift the belt unit up, then pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. f Unpack the new belt unit.
Routine maintenance g Put the new belt unit back in the machine. Make sure the belt unit is level and fits firmly into place. h Make sure the green lock lever (1) is in the release position as shown in the illustration. 1 i Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
j Turn the green lock lever (1) clockwise to the lock position. 1 k Push the drum unit in until it stops. l Close the front cover of the machine. 88 Resetting the belt unit counter When you replace a belt unit with a new one, you need to reset the belt unit counter by completing the following steps: a b Press Menu, 8, 4. c d Press 1 to reset the belt unit counter. Press a or b to select Belt Unit. Press OK. Press Stop/Exit.
Routine maintenance Replacing the waste toner box a Make sure that the machine is turned on. b Press the front cover release button and then open the front cover. A Order No. WT-300CL A new waste toner box can print approximately 50,000 Letter or A4 size single-sided pages. WT Box End Soon A WT Box End Soon If the LCD shows WT Box End Soon, it means the waste toner box is near the end of its life. Buy a new waste toner box and have it ready before you get a Replace WT Box message.
c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
Routine maintenance IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
IMPORTANT f Remove two pieces of orange packing material and discard them. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustration. Note This step is only necessary when you are replacing the waste toner box for the first time, and are not required for the replacement waste toner box. The orange packing pieces are installed at the factory to protect your machine during shipment.
Routine maintenance g Hold the green handle of the waste toner box and remove the waste toner box from the machine. h Unpack the new waste toner box and put the new waste toner box in the machine using the green handle. Make sure the waste toner box is level and fits firmly into place. CAUTION Handle the waste toner box carefully in case you accidentally spill or scatter toner. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
i Put the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place. j Make sure the green lock lever (1) is in the release position as shown in the illustration. 1 k Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
Routine maintenance l Turn the green lock lever (1) clockwise to the lock position. 1 m Push the drum unit in until it stops. A n Close the front cover of the machine.
B Troubleshooting Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can correct most errors and perform routine maintenance by yourself.
Troubleshooting Error Message Cause Action Condensation One of the issues that can cause this error is that condensation may form inside the machine after a room temperature change. Leave switched ON. Fully open the front cover. Wait 30 minutes, switch OFF and close cover, then switch ON. If this does not clear the error, call Brother Customer Service. Connection Fail You tried to poll a fax machine Check the other fax machine’s polling setup. that is not in Polled Waiting mode.
Error Message Cause Action Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Document is jammed in the top of the ADF unit on page 105 or Using the automatic document feeder (ADF) on page 26. DR Mode in Use The machine is set to Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring to Off. (See Turning off distinctive ring on page 40.
Troubleshooting Error Message Cause Action Jam Rear The paper is jammed in the back of the machine. (See Paper is jammed at the back of the machine on page 109.) Jam Tray 1 The paper is jammed in the paper tray of the machine. (See Paper is jammed in paper tray 1 or tray 2 on page 108.) Limit Exceeded It reached to the printing limit on the number of sheets set by Secure Function Lock 2.0. Contact your administrator to check your Secure Function Lock Settings.
Error Message Cause Action Out of Memory The machine’s memory is full. Fax sending or copy operation in progress Do one of the following: Press Black Start or Color Start to send or copy the scanned pages. Press Stop/Exit and wait until the other operations in progress finish, and then try again. Clear the faxes from the memory. Print the faxes that are stored in the memory to restore the memory to 100%. Then turn off Fax Storage to avoid storing more faxes in the memory.
Troubleshooting Error Message Cause Action Registration Registration failed. Press Black Start or Color Start and try again. Do one of the following: Turn off the machine’s power switch. Wait a few seconds, then turn it on again. Try Manual Registration, Menu, 4, 8. (See Manual Registration in Appendix A of the Advanced User's Guide.) Put in a new belt unit. (See Replacing the belt unit on page 83.) If the problem continues, call Brother Customer Service.
Error Message Cause Action Replace Parts PF Kit 1 It is time to replace the paper feeding kit. Call Brother Customer Service or a Brother Authorized Service Center to replace the PF Kit. PF Kit 2 To replace PF Kit call Brother Customer Service at: PF Kit MP 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) or to locate a Brother Authorized Service Center, visit us at: http://www.brother-usa.com/service/ Replace Toner The toner cartridge is at the end of its life.
Troubleshooting Error Message Cause Action Too Many Files There are too many files stored on the USB Flash memory drive. Reduce the number of files stored on the USB Flash memory drive. Unusable Device An incompatible or defective device has been connected to the USB direct interface. Remove the USB Flash memory drive from the USB direct interface. WT Box End Soon The waste toner box is near the end of its life. Buy a new waste toner box before you get a Replace WT Box message.
Transferring your faxes or Fax Journal report Transferring faxes to your PC B If the LCD shows: Init Unable XX You can transfer the faxes from your machine’s memory to your PC. a Make sure that you have installed MFL-Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC. (For details about PC-Fax Receive, see PC-FAX receiving in the Software User's Guide.) b Make sure that you have set PC Fax Receive on the machine. (See PC-Fax Receive in Chapter 4 of the Advanced User's Guide.
Troubleshooting Document Jams and Paper Jams Document is jammed in the top of the ADF unit a Take out any paper from the ADF that is not jammed. b c Open the ADF cover. d e Close the ADF cover. Document is jammed under the document cover B B B a Take out any paper from the ADF that is not jammed. b c Lift the document cover. d e Close the document cover. Pull the jammed document out to the right. Pull the jammed document out to the left. Press Stop/Exit. Press Stop/Exit.
Removing small documents jammed in the ADF a b c d 106 B Document is jammed at the output tray Lift the document cover. a Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. Take out any paper from the ADF that is not jammed. b Pull the jammed document out to the right. c Press Stop/Exit. Close the document cover. Press Stop/Exit.
Troubleshooting Paper is jammed in the MP tray d B If the LCD shows Jam MP Tray, follow these steps: a b When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray. Remove the paper from the MP tray. Remove any jammed paper from in and around the MP tray. 1 e c Press Black Start or Color Start to resume printing. Fan the paper stack, and then put it back in the MP tray.
Paper is jammed in paper tray 1 or tray 2 If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps: a Pull the paper tray completely out of the machine. For Jam Tray 1: For Jam Tray 2: 108 WARNING B DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and can pinch or entrap your hand. b Use both hands to slowly pull out the jammed paper.
Troubleshooting IMPORTANT If the paper cannot easily be removed in this direction, stop and follow the instructions for Paper is jammed inside the machine on page 111. Paper is jammed at the back of the machine If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps: a Leave the machine turned on for 10 minutes to cool down. b Open the back cover. Note Pulling out the jammed paper downwards allows you to remove the paper easier.
WARNING c HOT SURFACE Pull the green tabs (2) at the left and right hand sides toward you and fold down the fuser cover (1). 2 After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. 3 2 1 3 Note If the envelope levers (3) inside the back cover are pulled down to the envelope position, lift these levers to the original position before pulling the green tabs (2) down.
Troubleshooting e Close the fuser cover (1). Paper is jammed inside the machine B If the LCD shows Jam Inside, follow these steps: a Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. b Press the front cover release button and then open the front cover. 2 1 2 Note If you are printing on envelopes, pull down the envelope levers (2) to the envelope position again before closing the back cover.
c Hold the green handle of the drum unit. Pull the drum unit out until it stops. d Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
Troubleshooting IMPORTANT e Pull out the jammed paper slowly. f Make sure the green lock lever (1) is in the release position as shown in the illustration. • We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
g Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever. i Push the drum unit in until it stops. j Close the front cover of the machine. 1 2 h Turn the green lock lever (1) clockwise to the lock position. Note If you turn off the machine while the LCD shows Jam Inside, the machine will print incomplete data from your computer.
Troubleshooting Paper is jammed underneath paper tray 1 If the LCD shows Jam Duplex, follow these steps: a Leave the machine turned on for 10 minutes to cool down. b Pull the paper tray completely out of the machine. WARNING B DO NOT touch the shaded parts shown in the illustration. These rollers may be rotating at high speed and can pinch or entrap your hand. c If paper is not caught inside the machine, turn the paper tray over and check underneath the paper tray.
d If the paper is not caught in the paper tray, open the back cover. WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Troubleshooting e Push down and pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1). g Close the fuser cover (1). 1 1 f Using both hands, gently pull out the jammed paper. h i Fully close the back cover. Put the paper tray firmly back in the machine.
If you are having difficulty with your machine IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. (MFC-9560CDW) In USA: Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to download the other manuals. If you think there is a problem, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself.
Troubleshooting Telephone line or connections Difficulties Suggestions Dialing does not work. Check for a dial tone. Change Tone/Pulse setting. (See the Quick Setup Guide.) (Canada only) Check all line cord connections. Check that the machine is plugged in and switched on. Send a manual fax by pressing Hook or by lifting the handset of an external telephone and dialing the number. Wait to hear fax receiving tones before pressing Black Start or Color Start. The machine does not answer when called.
Receiving Faxes (continued) Difficulties Suggestions Cannot receive a fax. Another device or service at your location may be answering the call before your Brother machine answers. To test this, lower the ring delay setting: (continued) If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to 1 ring. (See Ring Delay on page 35.) If the answer mode is set to External TAD, reduce the number of rings programmed on your answering machine to 2.
Troubleshooting Sending faxes Difficulties Suggestions Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner glass in Appendix A of the Advanced User's Guide.) Transmission Verification Report says RESULT:NG. There is probably temporary noise or static on the line. Try sending the fax again.
Copy difficulties Difficulties Cannot make a copy. Suggestions Make sure that COPY is illuminated. (See How to copy on page 51.) Contact your administrator to check your Secure Function Lock Settings. Vertical black line appears in copies. Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or the corona wire is dirty. (See Cleaning the scanner glass in Appendix A of the Advanced User's Guide and Cleaning the corona wires on page 72.
Troubleshooting Printing difficulties (continued) Difficulties Suggestions The machine does not print on both sides of the paper even though the printer driver setting is Duplex. Check the paper size setting in the printer driver. You need to choose Letter, Legal The machine is not printing or has stopped printing. Press Job Cancel. The machine does not change to Direct Print mode when a USB flash memory drive is connected to the USB direct interface.
Paper handling difficulties (continued) Difficulties The machine does not feed paper from the MP tray. Suggestions Make sure that MP tray is chosen in the printer driver. Fan the paper well and put it back in the tray firmly. How do I print on envelopes? You can load envelopes in the MP tray. Your application must be set up to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. (See your application’s manual for more information.
Troubleshooting Network difficulties (continued) Difficulties Suggestions The network scanning feature does not work. (Windows®) It is necessary to set the third-party Security/Firewall Software to allow Network scanning. To add port 54925 for Network scanning, enter the information below: In Name: Enter any description, for example Brother NetScan. In Port number: Enter 54925. In Protocol: UDP is selected.
Setting Dial Tone detection Setting the Dial Tone to Detection will shorten the Dial Tone detect pause. a (USA) Press Menu, 0, 4. (Canada) Press Menu, 0, 5. 04.Dial Tone a Detection b No Detection Select ab or OK b Press a or b to choose Detection or No Detection. Press OK. c Press Stop/Exit.
Troubleshooting Improving the print quality B If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good, the problem is probably not the machine. Check the interface cable connections or try printing a different document. If the printout or test page printed from the machine has a quality problem, check the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.
Examples of poor print quality White streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
Troubleshooting Examples of poor print quality Completely blank or some colors are missing ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Examples of poor print quality The color of your printouts is not what you expected Recommendation Make sure Toner Save mode is off in the control panel of the machine or the printer driver. Perform the calibration. (See Calibration in Appendix A of the Advanced User's Guide.) Adjust the color by using the custom setting in the printer driver and by using the control panel of the machine. Colors the machine can print and colors you see on a monitor are different.
Troubleshooting Examples of poor print quality Uneven density appears periodically across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Perform the calibration. (See Calibration in Appendix A of the Advanced User's Guide.
Examples of poor print quality Poor fixing ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Make sure that the media type settings in the printer driver and in the machine's Paper Type menu matches the type of paper you are using.
Troubleshooting Examples of poor print quality Make sure that the two gray envelope levers are pulled down when you are printing envelopes. EFGHIJKLMN ABCDEFG Envelope creases Recommendation If creases occur with the envelope levers in the envelope position, print with the back cover opened and feed one envelope at a time from the MP tray.
Machine Information Checking the Serial Number You can see the machine’s Serial Number on the LCD. a Press Menu, 8, 1. 81.Serial No. XXXXXX-XXXXXXXXX b Press Stop/Exit. B Reset functions The following reset functions are available: B 1 Network You can reset the internal print server back to its default factory settings such as the password and IP address information.
Troubleshooting How to reset the machine a B (USA) Press Menu, 0, 6. (Canada) Press Menu, 0, 7. 06.Reset 1.Network 2.Address & Fax 3.All Settings Select ab or OK b Press a or b to choose the reset function you want to use. Press OK. c Do one of the following; To reset the settings, press 1 and go to step d. To exit without making changes, press 2 and go to step e. d You will be asked to reset the machine. Do one of the following; To reset the machine press 1.
C Menu and features On-screen programming C Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options. How to access the menu mode a b Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu.
Menu and features Menu table C The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.General Setup 1.Mode Timer — — 0 Sec Sets the time to return to Fax mode and the time the machine will change from individual user to public user when using Secure Function Lock. See 1. 30 Secs 1 Min 2 Mins* 5 Mins Off 2.Paper 1.Paper Type 1.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 1.General Setup 2.Paper 2.Paper Size 1.MP Tray A4 18 (Continued) (Continued) Sets the size of the paper in the paper tray. Sets the size of the paper in the paper tray. 18 Sets the size of the paper in the paper tray. 18 Letter* Page Legal Executive A5 A5 L A6 B5 B6 Folio Any 2.Tray#1 A4 Letter* Legal Executive A5 A5 L A6 B5 B6 Folio 3.Tray#2 A4 (This menu only appears if you have the optional tray#2.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions Page 1.General Setup 3.Volume 1.Ring — Off Adjusts the ring volume. See 1. (Continued) Low Med* High 2.Beeper — Off Low Adjusts the volume level of the beeper. Med* High 3.Speaker — Off Low Adjusts the speaker volume. Med* High 4.Ecology 1.Toner Save — On Off* 2.Sleep Time — 1.Copy — Range varies depending on models. Increases the page yield of the toner cartridge. Conserves power. 003Min* 5.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 1.General Setup 5.Tray Use 3.Print — Tray#1 Only 20 (Continued) (Continued) Chooses the tray that will be used for Print mode. Adjusts the contrast of the LCD. See 1. Tray#2 Only Page MP Only MP>T1>T2* T1>T2>MP (Tray#2 or T2 appears only if you installed the optional paper tray.) 6.LCD Contrast — — -nnnno+ -nnnon+ -nnonn+* -nonnn+ -onnnn+ 7.Security 8.Document Scan 1.
Menu and features Level 1 Level 2 Level 3 Options Descriptions 2.Fax 1.Setup Receive 1.Ring Delay 00 Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode. 35 Sets the pseudo/double-ring time in Fax/Tel mode. 35 Receives fax messages without pressing Black Start or Color Start. 36 Allows you to answer all calls at an extension or external telephone and use codes to turn the machine on or off. You can personalize these codes. 43 Reduces the size of incoming faxes.
Level 1 Level 2 Level 3 Options Descriptions Page 2.Fax 2.Setup Send 1.Contrast Auto* See 1. (Continued) (In Fax mode only) Changes the lightness or darkness of faxes you send. Light Dark 2.Fax Resolution Standard* Fine Sets the default resolution for outgoing faxes. S.Fine Photo 3.Delayed Fax — Sets the time of day in 24 hour format that the delayed faxes will be sent. 4.Batch TX On Combines delayed faxes going to the same fax number at the same time of day into one transmission.
Menu and features Level 1 Level 2 Level 3 Options Descriptions 2.Fax 3.Address Book 1.One Touch Dial — Stores up to 16 One Touch Dial numbers, so you can dial by pressing one key (and Black Start or Color Start). 47 2.Speed Dial — Stores up to 300 Speed Dial numbers, so you can dial by pressing only a few keys (and Black Start or Color Start). 48 3.Setup Groups — Sets up to 20 Group numbers for Broadcasting. See 1. 1.
Level 1 Level 2 Level 3 Options Descriptions Page 2.Fax 5.Remote Fax Opt 3.Print Fax — See 1. (Continued) (Continued) Prints incoming faxes stored in the memory. 1.Dial Pad Off* You can set the machine to restrict dialing when using the dial pad. 6.Dial Restrict. Enter # twice On 2.One Touch Dial Off* Enter # twice On 3.Speed Dial Off* Enter # twice On 7.Remaining Jobs — — 0.Miscellaneous 1.Compatibility High* You can set the machine to restrict the dialing of One Touch numbers.
Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 3.Copy 1.Quality — Auto* You can choose the Copy resolution for your type of document. See 1. Text Photo Graph 2.Brightness — -nnnno+ Adjust the brightness for copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ 3.Contrast — -nnnno+ Adjusts the contrast for copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ 4.Color Adjust 1.Red -nnnno+ Adjusts the red color for copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ 2.
Level 1 Level 2 Level 3 Options Descriptions Page 4.Printer 1.Emulation — Auto* Chooses the emulation mode. See 2. HP LaserJet BR-Script 3 2.Print Options 1.Internal Font 1.HP LaserJet 2.BR-Script 3 3.Duplex 2.Configuration — Prints a list of the machine’s printer settings. 3.Test Print — Prints a test page. — Off* Enables or disables duplex printing. You can also choose long edge or short edge duplex printing. On(Long Edge) On(Short Edge) 4.Output Color — Auto* Color B&W 5.
Menu and features Level 1 Level 2 Level 3 Options Descriptions Page 4.Printer 8.Manual Regist. 1.Print Chart — Print the chart to manually check the registration of the colors. See 1. 2.Set Regist. 1 Magenta Left Sets the correction value on the chart you printed from Print Chart. (Continued) 2 Cyan Left 3 Yellow Left 4 Magenta Center 5 Cyan Center 6 Yellow Center 7 Magenta Right 8 Cyan Right 9 Yellow Right 9.Frequency — Normal* Low Off 1 See Advanced User's Guide.
Level 1 Level 2 Level 3 Options Descriptions 5.USB Direct I/F 1.Direct Print 1.Paper Size A4 Sets the paper size when printing directly from the USB flash memory drive. 52 Sets the media type when printing directly from the USB flash memory drive. 52 Sets the page style when printing multiple pages directly from the USB Flash memory drive. 53 Sets the page orientation when printing directly from the USB Flash memory drive.
Menu and features Level 1 Level 2 Level 3 Options Descriptions 5.USB Direct I/F 1.Direct Print 6.Print Quality Normal* 53 (Continued) (Continued) Sets the print quality option when printing directly from the USB Flash memory drive. Sets the PDF option whether to print comments (Markup) or stamps in the PDF file along with the text. 53 Sets the index print option, simple format or details. 53 Sets the resolution to send the scanned data to USB Flash memory drive. See 1. Fine 7.
Level 1 Level 2 Level 3 Options Descriptions Page 6.Print Reports 1.Transmission 1.View on LCD — See 1. 2.Print Report — You can view the Transmission Verification Report for your last 200 outgoing faxes and print the last report. 2.Help List — — Prints the Help List so you can see at-aglance how to quickly program your machine. 3.Tel Index List 1.Numeric — 2.Alphabetic — Lists names and numbers stored in the One Touch and Speed Dial memory, in numerical or alphabetical order. 4.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 7.Network 1.TCP/IP 1.Boot Method — Auto* Chooses the BOOT method that best suits your needs. (MFC-9460CDN) Static RARP BOOTP DHCP 2.IP Address — [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask — [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4.Gateway — [000-255]. [000-255]. [000-255]. [000-255] Enter the Gateway address. 5.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 7.Network 2.Ethernet — — Auto* Chooses the Ethernet link mode. (MFC-9460CDN) 100B-FD (Continued) 100B-HD 10B-FD 10B-HD 3.Status — — Active 100B-FD Active 100B-HD Shows the Ethernet link status. Active 10B-FD Active 10B-HD Inactive 4.MAC Address — — — Shows the MAC address of the machine. 5.Scan To FTP — — Color 100 dpi* Chooses the file format to send the scanned data via FTP.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 7.Network 1.Wired LAN 1.TCP/IP 1.Boot Method Auto* Chooses the BOOT method that best suits your needs. (MFC-9560CDW) Static RARP BOOTP DHCP 2.IP Address [000-255]. [000-255]. [000-255]. [000-255] Enter the IP address. 3.Subnet Mask [000-255]. [000-255]. [000-255]. [000-255] Enter the Subnet mask. 4.Gateway [000-255]. [000-255]. [000-255]. [000-255] Enter the Gateway address. 5.
Level 1 Level 2 Level 3 Level 4 Options Descriptions 7.Network 1.Wired LAN (Continued) 2.Ethernet — Auto* Chooses the Ethernet link mode. (MFC-9560CDW) 100B-FD (Continued) 100B-HD 10B-FD 10B-HD 3.Wired Status — Active 100B-FD Active 100B-HD You can see the current wired status. Active 10B-FD Active 10B-HD Inactive Wired OFF 4.MAC Address — — Shows the MAC address of the machine. 5.Set to Default — 1.Reset Restore the wired network setting to factory default. 2.Exit 6.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 7.Network 2.WLAN 1.TCP/IP 7.WINS Server Primary (MFC-9560CDW) (Continued) (Continued) Specifies the IP address of the primary or secondary WINS server. [000-255]. [000-255]. [000-255]. [000-255] (Continued) Secondary [000-255]. [000-255]. [000-255]. [000-255] 8.DNS Server Primary [000-255]. [000-255]. [000-255]. [000-255] Specifies the IP address of the primary or secondary DNS server. Secondary [000-255]. [000-255].
Level 1 Level 2 Level 3 Level 4 Options Descriptions 7.Network 2.WLAN 5.WLAN Status 1.Status Active(11b) (MFC-9560CDW) (Continued) You can see the current wireless network status. Active(11g) (Continued) Wired LAN Active WLAN OFF AOSS Active Connection Fail 2.Signal Strong Medium Weak You can see the current wireless network signal strength. None 3.SSID — 4.Comm. Mode Ad-hoc Infrastructure — — Shows the MAC address of the machine. 7.Set to Default — 1.
Menu and features Level 1 Level 2 Level 3 Level 4 Options Descriptions 7.Network 4.ScanTo Network — — Color 100 dpi* You can scan a black and white or color document directly to a CIFS server on your local network or on the internet. (MFC-9560CDW) Color 200 dpi (Continued) Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi 0.Network Reset 1.Reset — 1.Yes 2.No 2.Exit — Restores all network settings to factory default.
Level 1 Level 2 Level 3 Options Descriptions 8.Machine Info. 1.Serial No. — — You can check the serial number of your machine. 134 2.Page Counter — Total You can check the number of total pages the machine has printed during its life. See 1. Fax/List Copy Print 3.Parts Life 1 1.Drum — 2.Belt Unit — 3.Fuser — 4.Laser — 5.PF Kit MP — 6.PF Kit 1 — 7.PF Kit 2 — See Advanced User's Guide. The factory settings are shown in Bold with an asterisk.
Menu and features Level 1 Level 2 Level 3 Options Descriptions 0.Initial Setup 1.Receive Mode — Fax Only* Chooses the receive mode that best suits your needs. 32 Fax/Tel Page External TAD Manual 2.Date&Time 1.Date&Time — Puts the date and time on the LCD and in headings of faxes you send. See 2. 2.Auto Daylight On Changes for Daylight Savings Time automatically. See 1. Off* 3.Station ID 3.Time Zone UTCXXX:XX Sets the time zone for your country. See 3.
Level 1 Level 2 Level 3 Options Descriptions Page 0.Initial Setup 0.Local Language — (in USA) Allows you to change the LCD language for your country. See 2. (Continued) English* Español (in Canada) English* Français 1 See Advanced User's Guide. 2 See Quick Setup Guide. 3 See Network User's Guide. The factory settings are shown in Bold with an asterisk.
Menu and features Entering text C When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want.
Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection. Press l for (space) ! " # $ % & ’ ( ) l + , - . / m Press # for :;<=>?@[]^_\~‘|{} Press 0 for ÁÀÃÂÇÉÈÊËÍÎÏÓÕÔÖŒÚÙÛ0 162
D Specifications D General D Note This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Laser Print Method Electrophotography by semiconductor laser beam scanning Memory Capacity (MFC-9560CDW) 256 MB (MFC-9460CDN) 128 MB LCD (liquid crystal display) 22 characters 5 lines Power Source 110 - 120 V AC 50/60 Hz Power Consumption 1 Peak: 1200 W Copying (Average): Approx.
Noise level Sound power Operating (Color Printing): LWAd = 6.82 B (A) Operating (Monochrome Printing): LWAd = 6.74 B (A) Standby: LWAd = 4.8 B (A) Sound pressure Temperature Humidity ADF (automatic document feeder) 164 Operating (Printing): LPAm = 57 dB (A) Standby: LPAm = 33 dB (A) Operating: 50 °F to 90.5 °F (10 to 32.
Specifications Document Size Document Size (Single-sided) D ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) ADF Length: 5.8 to 14 in. (147.3 to 356.0 mm) Scanner Glass Max. 8.5 in. (215.9 mm) Width: Scanner Glass Max. 11.7 in. (297 mm) Length: Document Size (2-sided (Duplex)) (MFC-9560CDW) ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm) ADF Length: 5.8 to 14 in. (147.3 to 356.
Print media Paper Input D Paper Tray Paper Type: Plain Paper, Thin Paper or Recycled Paper Paper Size: Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal and Folio Paper Weight: 16 to 28 lb (60 to 105 g/m2) Maximum Paper Tray Capacity: Up to 250 sheets of 20 lb (80 g/m2) Plain Paper Multi-purpose tray (MP tray) Paper Type: Envelope, Env. Thin, Env.
Specifications Duplex Printing Manual Duplex: Yes Automatic Duplex: Yes Paper Size (Automatic Duplex): Letter, Legal and Folio Paper Weight (Automatic Duplex): 16 to 28 lb (60 to 105 g/m2) Paper Type (Automatic Duplex): Plain Paper, Thin Paper, Recycled Paper or Glossy Paper 1 For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging. 2 16 to 28 lb (60 to 105 g/m2) for duplex print.
Fax D Compatibility ITU-T Super Group 3 Modem Speed Automatic Fallback: 2-sided (Duplex) Print Receiving Yes Automatic 2-sided (Duplex) Sending (MFC-9560CDW) Yes (from ADF) Scanning Width Max. 8.2 in. (208 mm) Printing Width Max. 8.2 in. (208 mm) Gray Scale 8 bit/256 levels Resolution Horizontal: 33,600 bps 203 dot/in. (8 dot/mm) Vertical Standard: 98 line/in. (3.85 line/mm) (Mono) 196 line/in. (7.7 line/mm) (Color) Fine: 196 line/in. (7.7 line/mm) (Mono) 196 line/in. (7.
Specifications Copy D Color/Mono Yes/Yes Copy Width Max. 8.3 in.
Scanner D Color/Mono Yes/Yes TWAIN Compliant Yes (Windows® 2000 Professional/Windows® XP/ Windows® XP Professional x64 Edition/Windows Vista ®/ Windows® 7) Mac OS X 10.4.11 – 10.6.x 1 WIA Compliant Yes (Windows® XP/Windows Vista®/Windows® 7) Color Depth 48 bit internal / 24 bit external color Resolution Up to 19200 × 19200 dpi (interpolated) 2 Up to 1200 × 2400 dpi (optical) (from Scanner Glass) Up to 1200 × 600 dpi (optical) (from ADF) Scanning Width Max. 8.3 in.
Specifications Printer D Automatic 2-sided (Duplex) Print Yes Emulations PCL6, BR-Script3 (PostScript® 3™) Resolution 600 dpi × 600 dpi, 2400 dpi (2400 × 600) quality Print Speed Up to 14 sides/minute (Up to 7 sheets/minute) (Monochrome Duplex) (Letter size) 1 1 Print Speed (Color Duplex) Up to 14 sides/minute (Up to 7 sheets/minute) (Letter size) 1 Print Speed (Monochrome) Up to 25 pages/minute (Letter size) 1 Print Speed (Color) Up to 25 pages/minute (Letter size) 1 First Print Out Time (
Interfaces D USB Use a USB cable (Type A/B) that is no more than 6 feet (2 meters) long. 1 2 Ethernet 3 Use an Ethernet UTP cable category 5 or greater. Wireless LAN (MFC-9560CDW) IEEE 802.11 b/g (Infrastructure / Ad-hoc Mode) 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third-party USB ports are not supported. 3 See Network (LAN) on page 177 and the Network User's Guide for detailed network specifications.
Specifications Direct Print feature 1 D Compatibility PDF version 1.7 1, JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), PostScript® 3™ (created by Brother BR-Script 3 printer driver), XPS version 1.0. Interface USB direct interface PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
Computer requirements D Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Processor Minimum Speed Windows® Operating Windows® 2000 Intel® Pentium® II or equivalent System 1 Professional 5 Minimum RAM 64 MB Recommended RAM 256 MB Hard Disk Space to install For Drivers For Applications Supported Supported PC PC Software Interface 3 Functions 150 MB 500 MB Printing, 1.
Specifications Minimum System Requirements and Supported PC Software Functions Computer Platform & Operating System Version Windows® Operating Windows System 1 2003 (print only via network) Server® Windows Server® 2003 x64 Edition (print only via network) Windows Server® Processor Minimum Speed Intel® Pentium® III or equivalent Intel® Pentium® 4 or equivalent 64-bit (Intel®64 or AMD64) supported CPU Windows 64-bit (Intel®64 or AMD64) supported CPU 2008 R2 (print only via network) Macintosh Mac O
Consumable items Toner Cartridge Life D Starter Toner Cartridge: Black Approx. 2,500 pages (Letter) 1 Cyan, Magenta, Yellow Approx. 1,500 pages (Letter) 1 Standard Toner Cartridge: TN-310BK (Black): Approx. 2,500 pages (Letter) 1 TN-310C (Cyan): Approx. 1,500 pages (Letter) 1 TN-310M (Magenta): Approx. 1,500 pages (Letter) 1 TN-310Y (Yellow): Approx. 1,500 pages (Letter) 1 High Capacity Toner Cartridge: TN-315BK (Black): Approx. 6,000 pages (Letter) 1 TN-315C (Cyan): Approx.
Specifications Network (LAN) D Note For details about the full Network specifications, see Network User's Guide. LAN You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, PC-Fax Receive (Windows ® only) and Remote Setup 1. Also included is Brother BRAdmin Light 2 Network Management software. Wired Network Security APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP, POP), SNMP v3, 802.
E Index A D Accessories and supplies .......................... ii ADF (automatic document feeder) using .....................................................26 Answering machine (TAD) connecting .............................................41 Apple Macintosh See Software User’s Guide. Automatic fax receive .............................................34 easy receive .......................................36 fax redial ...............................................46 Data Ident-A-Call ................
F L Fax codes changing ...............................................44 fax receive code ....................................43 telephone answer code .........................43 Fax, stand-alone receiving ...............................................32 easy receive .......................................36 from extension telephone ..................43 ring delay, setting ...............................35 telephone line interference ..............126 sending .............................................
P R Paper .............................................. 21, 166 how to load ............................................10 in multi-purpose tray ..........................12 in paper tray .......................................10 recommended ................................ 21, 22 size ................................................. 18, 21 tray capacity ..........................................22 type ................................................
T W TAD (telephone answering device), external ............................................. 32, 34 connecting ..................................... 40, 41 recording OGM .....................................42 Teen Ring ................................................38 Telephone line connections ...........................................41 difficulties ............................................119 interference .........................................126 multi-line (PBX) ..............................
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.
