User`s guide
Table Of Contents
- USER’S GUIDE MFC-9120CN MFC-9320CW
- Approval Information and Compilation and Publication Notice
- EC Declaration of Conformity
- Table of Contents
- Section I: General
- 1 General information
- Using the documentation
- Accessing the Software User’s Guide and Network User’s Guide
- Viewing documentation
- Viewing documentation (Windows®)
- How to find scanning instructions
- Software User’s Guide:
- ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides:
- How to find Network setup instructions
- Viewing documentation (Macintosh)
- How to find scanning instructions
- Software User’s Guide:
- Presto! PageManager User’s Guide:
- How to find Network setup instructions
- Viewing documentation
- Accessing Brother Support (For Windows®)
- Control panel overview
- 2 Loading paper and documents
- 3 General Setup
- 4 Security features
- 1 General information
- Section II: Fax
- 5 Sending a fax
- How to fax
- Broadcasting (black & white only)
- Additional sending operations
- Sending faxes using multiple settings
- Electronic cover page (black & white only)
- Contrast
- Changing Fax Resolution
- Dual access (black & white only)
- Real Time Transmission
- Overseas Mode
- Delayed Fax (black & white only)
- Delayed batch transmission (black & white only)
- Checking and cancelling waiting jobs
- Sending a fax manually
- Out of memory message
- 6 Receiving a fax
- 7 Telephone and external devices
- 8 Dialling and storing numbers
- 9 Remote Fax Options (black & white only)
- 10 Polling
- 11 Printing reports
- 5 Sending a fax
- Section III: Copy
- Section IV: Direct printing
- Section V: Software
- Section VI: Appendixes
- A Safety and legal
- B Options
- C Troubleshooting and routine maintenance
- Troubleshooting
- Error and maintenance messages
- Routine maintenance
- Replacing the consumable items
- Replacing periodic maintenance parts
- Machine Information
- Packing and shipping the machine
- D Menu and features
- E Specifications
- F Glossary
- Index
- brother UK/IRE
132
Error and maintenance messages C
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can clear most errors and perform routine maintenance messages by yourself. If you need
more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at http://solutions.brother.com/
Error Message Cause Action
Access Error
(MFC-9320CW only)
The device is removed from the
USB direct interface while the
data is processing.
Press Stop/Exit. Reinsert the device and try
to print with Direct Print.
Belt End Soon The belt unit is near the end of its
life.
Buy a new belt unit before you get a
Replace Belt message.
BT Call Sign On
(U.K. only)
BT Call Sign is set to On. You
cannot change the Receive Mode
from Manual to another mode.
Set BT Call Sign to Off. (See BT Call
Sign (U.K. only) on page 52.)
Calibrate Calibration failed. Press Mono Start or Colour Start and try it
again.
Turn off the machine. Wait a few
seconds, then turn it on again.
Identify the colour causing the problem
and put in a new drum unit. (See
Replacing the drum units on page 164.)
To identify the colour of the drum unit,
visit us at http://solutions.brother.com/
to
view our FAQs and troubleshooting tips.
Put in a new belt unit. (See Replacing the
belt unit on page 167.)
Put in a waste toner box. (See Replacing
the waste toner box on page 171.)
If the problem continues, call your dealer
or Brother Customer Service.
Cartridge Error
Put the Black (K)
Toner Cartridge back
in.
1
1
The colour of the
problem toner
cartridge is shown in
the message.
The toner cartridge is not installed
correctly.
Take out the drum unit and toner cartridge
assembly for the toner colour that is
indicated on the LCD. Remove the toner
cartridge and then re-install it in the drum.
Put the drum unit and toner cartridge
assembly back into the machine again.